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CIO Organization Strategic Plan 2020-2023: Executive Summary

Executive Summary

The CIOO Strategic Plan for 2020-2023 identifies opportunities for the CIOO to improve internal operations in a constantly evolving technology environment. This plan uses the Balanced Scorecard Framework to ensure that themes are clearly defined, measurable, and considerate of multiple perspectives.

The plan centers on four Strategic Themes that impact the business at all levels:

We examine each Strategic Theme through four Perspectives:

Twelve Strategic Objectives are measurable actions that support each of the themes through the lens of the perspectives:

The Strategic Themes above and their associated Strategic Objectives will provide structure and guidance for major initiatives undertaken by the CIOO across the next three years. The twelve Strategic Objectives act as concrete and measurable stepping stones to move the organization toward its future state.

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