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How America Banks: Household Use of Banking and Financial Services

Last Updated: October 19, 2020
2019 Household Survey cover

How America Banks is the FDIC’s seminal study of U.S. households’ participation in the banking system.

The findings presented in this report come from the FDIC Survey of Household Use of Banking and Financial Services, a survey the FDIC has conducted biennially since 2009, partly in response to a statutory mandate, in partnership with the U.S. Census Bureau. The most recent survey was conducted in June 2019, collecting responses from almost 33,000 households on bank account ownership, the primary methods banked households use to access their bank accounts, bank branch visits, use of prepaid cards and nonbank financial transaction services, and use of bank and nonbank credit.

The 2019 survey finds that:

  • Nearly 95 percent of U.S. households (approximately 124 million households) were banked (i.e., had a bank or credit union account). This is the highest number and percentage of households with bank accounts since the survey was first conducted in 2009.
  • 5.4 percent of U.S. households (approximately 7.1 million households) were unbanked.

Visit the FDIC's for detailed survey findings, the ability to generate custom tables and charts (including localized data) using 2019 and earlier years of survey data, and to download data and documentation.

The 2019 survey report, executive summary, and other related materials are linked below. (All items are PDF files. See PDF Help for assistance.)