Skip Header
U.S. flag

An official website of the United States government

Accessibility

FDIC Accessibility Statement

Last Updated: February 6, 2024

FDIC Accessibility Statement

In accordance with Section 504 of the Rehabilitation Act, The FDIC requires equal access to all programs and activities conducted by the FDIC to individuals with disabilities comparable to those who do not have disabilities, as outlined in 12 Code of Federal Regulations Part 352, Nondiscrimination on the Basis of Disability.

Section 508 of the Rehabilitation Act requires electronic and information technology purchased, developed, maintained, or used by federal agencies to be readily accessible to individuals with disabilities. The Section 508 standards are the technical requirements and criteria used to measure conformance with this law. More information on Section 508 and the technical standards can be found at U.S. Access Board.

The Architectural Barriers Act requires buildings and facilities built, designed, constructed, altered, leased or financed with Federal funds, by or on behalf of the United States after August 12, 1968, are accessible to individuals with physical disabilities. For additional information, click Architectural Barriers Act.

Please contact the following if you need information on:

  • Information and Communication Technology
    Feedback or concerns related to the accessibility of FDIC information and communication Technology
    • Contact the FDIC Section 508 Program Manager at Section508@FDIC.gov or (703) 516-5723. Feedback pertaining to website accessibility, or suggestions related to improving the accessibility of our websites is welcomed.
    • Complaints alleging violations of Section 508 must be initiated within 180 calendar days of the alleged violation with the Office of Minority and Women Inclusion (OMWI). Contact Duane Pitt at DPitt@FDIC.gov; or (404) 245-0543.
    • Complaints alleging violations of Section 508 connected to employment must contact an FDIC EEO Counselor with 45 calendar days of the alleged violation. Contact FDIC EEO Counselor Donald Ballard (by mail) at the Federal Deposit Insurance Corporation, Office of Minority and Women Inclusion, 3501 Fairfax Drive, Room E-2076, Arlington, VA 22226; (by telephone) at (571) 355-1240; or (by email) at DoBallard@FDIC.gov.
  • Architectural Accessibility
    Any individual having concerns related to the accessibility of FDIC facilities and physical access:
    • HelpDesk – Facilities DC at HelpACRSDC@FDIC.gov
    • Complaints alleging violations of FDIC facilities and architectural accessibility must be initiated within 180 calendar days of the alleged violation with the Office of Minority and Women Inclusion. Contact Duane Pitt, Equal Opportunity Compliance and Training Branch Acting Chief, OMWI at DPitt@FDIC.gov; or (404) 245-0543.
    • Complaints alleging violations of FDIC facilities and architectural accessibility connected to employment must contact an FDIC EEO Counselor with 45 calendar days of the alleged violation. Contact FDIC EEO Counselor Donald Ballard (by mail) at the Federal Deposit Insurance Corporation, Office of Minority and Women Inclusion, 3501 Fairfax Drive, Room E-2076, Arlington, VA 22226; (by telephone) at (571) 355-1240; or (by email) at DoBallard@FDIC.gov.
  • Reasonable Accommodations
    Any individual having a need for reasonable accommodation in any FDIC program or activity, including employment related programs:
  • Guidance/Procedures for Providing Personal Assistance Services
    Personal Assistance Services (PAS) are non-medical assistance services for employees who have difficulty with performing activities of daily living, such as assistance with removing and putting on clothing, eating, and using the restroom. A PAS can be available to employees whose specific targeted disabilities make it difficult for them to perform such activities on their own. Please review the PAS memo for additional information.
  • Employment Discrimination Complaint Process
    An individual raising claims of discrimination based on disability in an employment related program, including applicants for employment, must contact an FDIC EEO Counselor within 45 calendar days of the alleged discrimination.
    • FDIC EEO Counselor Donald Ballard (by mail) at the Federal Deposit Insurance Corporation, Office of Minority and Women Inclusion, 3501 Fairfax Drive, Room E-2076, Arlington, VA 22226; (by telephone) at (571) 355-1240; or (by email) at DoBallard@FDIC.gov.
  • Accessibility to FDIC Programs and Activities
    An Individual with a disability who believes he/she has been discriminated against in any program or activity conducted by the FDIC must contact OMWI with 180 calendar days of the alleged discrimination.
    • Duane Pitt, Equal Opportunity Compliance and Training Branch Acting Chief, OMWI at DPitt@FDIC.gov; or (404) 245-0543
  • Instructions on the use of Telecommunications Relay Service
    Telecommunications Relay Services (TRS) allows persons who are deaf, hard of hearing, deafblind or who have speech disabilities to place and receive telephone calls. Relay services information can be found on the Federal Communications Commission (FCC) website at the following link: FCC Telecommunications TRS.
  • Plans, Reports, and Policies