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Coronavirus (COVID-19) Information for Bankers and Consumers

Last Updated: January 13, 2021

If you don't have a bank account, check out #GetBanked.

The FDIC is working with federal and state banking agencies, as well as, financial institutions to consider all reasonable and prudent steps to assist customers in communities affected by the Coronavirus (COVID-19). In addition, the agency is monitoring information issued by international and U.S. health organizations. Regulatory agencies have encouraged financial institutions to work with customers impacted by the Coronavirus. Customers experiencing difficulties beyond their control should work directly with their financial institutions.

Latest Information from the FDIC – How We're Helping

  • Receiving IRS Economic Impact Payments
    The FDIC is committed to supporting Americans during the coronavirus (COVID-19) health crisis. You may have received an economic impact payment from the Internal Revenue Service (IRS) if you qualified. Learn more about Frequently Asked Questions for Economic Impact Payments.
  • Do Not Have a Bank Account
    Many banks offer ways to open accounts remotely – online or through a mobile app – without going to a bank branch. As long as you have a computer or a smartphone with access to the Internet, it is easy to get started. See #GetBanked for more information.
  • Beware of Scams
    If you receive calls, emails, or other communications claiming to be from the FDIC or another federal agency, and offering COVID-19 related grants or payments in exchange for personal financial information, or a charge of any kind, please do not respond. These are scams. Additional guidance on how to report COVID-19 scams is available from the U.S. Department of Treasury website. You can also read the FDIC's Special Edition of FDIC Consumer News for COVID-19.
  • COVID-19 Information for Small Business Lenders
    The FDIC worked with the Small Business Administration (SBA) to help ensure that FDIC-supervised banks had the information they needed to become certified by the SBA to make small business loans through programs under the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The Small Business Administration (SBA) has completed the latest phase of the Paycheck Protection Program based on available funding. Visit Information for Small Business Lenders.

Frequently Asked Questions for those Impacted by Coronavirus Disease 2019 (COVID-19):

Information for use by bank customers:

Information for use by financial institutions:

Other Resources

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