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Contact the FDIC

FDIC Call Center

Need help? The FDIC Call Center will direct your call.

Toll-free numbers:
877-ASKFDIC (877-275-3342)
TTY Toll-free number 1-800-877-8339
Hours of operation:
8:00 am - 8:00 pm ET
Monday - Friday
9:00 am - 5:00 pm ET
Saturday - Sunday
(Excluding Federal Holidays)
FDIC Information and Support Center

The FDIC Information and Support Center allows users to submit a request or complaint, check on the status of a complaint or inquiry, and securely exchange documents with the FDIC.

Organization Directory and Office Contacts

Find information on FDIC Management structure and location of FDIC offices.

Contacts by Subject

Assessment Information

Get information on the deposit insurance assessment process including the FDIC and Financing Corporation ("FICO") assessment rates, computation of the quarterly assessment invoice, payment of the invoice by ACH debit, using assessment transactions in FDICconnect, and assessment base reporting requirements.

Toll-free number:
800-759-6596, Option 2
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Division of Finance
3501 North Fairfax Drive
Building E, 5th floor
Arlington, VA 22226

Asset Sales and Unclaimed Funds

Toll-free number:
800-568-9161
Email addresses:
Real Estate Sales: realestateforsale@fdic.gov
Unclaimed Funds: depositorservices@fdic.gov

Close Bank

Toll-free number:
888-206-4662

Bank Statistics

Ask questions about the data or reports provided by the FDIC. Responses to requests are subject to available resources.

Toll-free number:
877-ASK-FDIC (877-275-3342)
Mailing address:

Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW
Washington, DC 20429-9990

Careers at FDIC

Get information on FDIC career opportunities and current job openings.

Toll-free numbers:
877-ASKFDIC (877-275-3342), press 1, then press 2, then press 3
TDD: 800-925-4618
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Human Resources Branch
3501 North Fairfax Drive
D Building, 3rd Floor
Arlington, VA 22226

Deposit Insurance Assessments/Fund

Get information on the risk-based premium system — including current rates and recent rate cases presented to the FDIC Board of Directors — and other items for those concerned with deposit insurance from the banking industry's point-of-view.

Toll-free number:
800-759-6596
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW (4th Floor)
Washington, DC 20429-9990

Deposit Insurance Coverage

Get answers to questions about the standard insurance amount — $250,000 per depositor, per insured bank, for each account ownership category.

Toll-free number:
877-ASKFDIC (877-275-3342)
Mailing address:

Deposit Insurance Outreach
Division of Depositor and Consumer Protection
550 17th Street, NW
Washington, DC 20429

Freedom of Information Act (FOIA)

The FOIA is a federal statute which affords any person the right to obtain federal agency records unless the records (or a part of the records) are protected from disclosure by any of the nine exemptions contained in the law or by one of three special law enforcement record exclusions.

Persons requesting records from the FDIC will be charged for the direct costs of search, review and duplication, unless such costs are less than $10.00. See our FOIA Service Center and fee schedule for additional information.

Toll-free numbers:
202-898-7021
703-516-1004
Email address:
Mailing address:

Federal Deposit Insurance Corporation
FOIA/Privacy Act Group, Legal Division
550 17th Street, NW
Washington, DC 20429-9990

Media Requests

Any requests for interviews, quotes or other media-related information must be sent to the Office of Communications.

Toll-free numbers:
1-877-275-3342
202-898-6993
Email address:

Office of Inspector General Hotline

The Office of Inspector General promotes the economy, efficiency, and effectiveness of FDIC programs and operations and protects against fraud, waste, and abuse to assist and augment the FDIC's contribution to the stability of, and public confidence in the nation's financial systems.

Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.

Toll-free number:
800-964-3342
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Office of Inspector General
3501 North Fairfax Drive
RM# VA-D-9069
Arlington, VA 22226

Ombudsman

The Office of the Ombudsman researches questions and complaints from bankers, the general public, and FDIC employees and responds in an impartial, confidential and timely manner.

Toll-free numbers:
877-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Mailing address:

FDIC Office of the Ombudsman
E-2022
3501 Fairfax Drive
Arlington, VA 22226

Outside Counsel

The FDIC's in-house legal counsel may engage outside counsel to assist it in meeting its responsibility to provide high-quality legal representation and advice in the most practicable, efficient and cost-effective manner.

Toll-free numbers:
877-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Legal Division
3501 Fairfax Drive, Room VS-E-6097
Arlington, VA 22226

Public Information Center

The FDIC Public Information Center is the primary point of contact for distribution of FDIC printed materials. It receives, processes, stores, and distributes materials offered through the FDIC Online Catalog. Publication requests are accepted at the FDIC Public Information Center by telephone, fax, letter, email, or in person.

Telephone numbers:
Toll-free: 877 275-3342
Local: 703 562-2200
Fax: 703-562-2296
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Public Information Center
3501 North Fairfax Drive
Room E-1021
Arlington, VA 22226

Hours of operation:
9:00 am - 4:00 pm (EST)
Monday - Friday
Walk-in service is available at the mailing address location.
Onsite visits are by appointment only.

Regulations and Laws

Get information on the complete four-volume publication used by banks, savings associations, law firms and bank examiners, commonly referred to as the "Rules and Regs."

The online version of the "Rules and Regs" offers full-text search capabilities, in addition to all the tables of contents and indices of the printed publication.

Updated "Rules and Regs" appear at the end of February, April, June, August, October and December.

Telephone number:
877-ASKFDIC (877-275-3342)
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Executive Secretary Section
550 17th Street, N.W.
Washington, D.C. 20429

Procuring Goods and Services

Get information on the FDIC’s acquisition process and practices for procuring goods and services.

Toll-free number:
877-ASKFDIC (877-275-3342)
Email address:
Mailing address:

Federal Deposit Insurance Corporation
Division of Administration
3501 North Fairfax Drive
Arlington, VA 22226

Small Business Hotline and Assistance Form

The small business hotline is for inquiries about policies and financial institutions; and referrals to other government agencies and information resources.

FDIC Small Business Hotline:
1-855-FDIC-BIZ (1-855-334-2249)
Hours of operation:
8:00 am - 8:00 pm (EST)
Monday - Friday
9:00 am - 5:00 pm (EST)
Saturday and Sunday

We will respond to inquiries about policies and financial institutions under the FDIC's jurisdiction as well as make referrals to other government agencies and information resources or you can use the Business Assistance Form.

Supervision and Examination Information

Get information on policies and procedures about bank examinations.

Email address:
Mailing address:

Federal Deposit Insurance Corporation
Division of Risk Management Supervision
550 17th Street, N.W.
Washington, D.C. 20429