The FDIC Information and Support Center allows users to submit a request or complaint, check on the status of a complaint or inquiry, and securely exchange documents with the FDIC.Organization Directory and Office Contacts
Find information on FDIC Management structure and location of FDIC offices.Visiting the FDIC
Information and directions for those visiting the FDIC Headquarters and Virginia Square offices.
Contacts by Subject
Get information on the deposit insurance assessment process including calculating the quarterly assessment invoice; paying the invoice by ACH; pricing of risk-based assessment rates; reporting requirements for the assessment base; using the assessment transactions in FDICconnect; and charging of assessments for new institutions, voluntary liquidations, and mergers. You will also find sample invoices for both small and large institutions.
Asset Sales and Unclaimed Funds
Ask questions about the data or reports provided by the FDIC. Responses to requests are subject to available resources.
Careers at FDIC
Get information on FDIC career opportunities and current job openings.
Consumer Response Unit
Most Convenient Contact:
Submit a banking complaint or inquiry online using the FDIC Information and Support Center.
Deposit Insurance Assessments/Fund
Get information on the risk-based premium system — including current rates and recent rate cases presented to the FDIC Board of Directors — and other items for those concerned with deposit insurance from the banking industry's point-of-view.
Deposit Insurance Coverage
Get answers to questions about the standard insurance amount — $250,000 per depositor, per insured bank, for each account ownership category.
Freedom of Information Act (FOIA)
The FOIA is a federal statute which affords any person the right to obtain federal agency records unless the records (or a part of the records) are protected from disclosure by any of the nine exemptions contained in the law or by one of three special law enforcement record exclusions.
Persons requesting records from the FDIC will be charged for the direct costs of search, review and duplication, unless such costs are less than $10.00. See our FOIA Service Center and fee schedule for additional information.
Any requests for interviews, quotes or other media-related information must be sent to the Office of Communications.
Office of Inspector General Hotline
The Office of Inspector General promotes the economy, efficiency, and effectiveness of FDIC programs and operations and protects against fraud, waste, and abuse to assist and augment the FDIC's contribution to the stability of, and public confidence in the nation's financial systems.
Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.
The Office of the Ombudsman researches questions and complaints from bankers, the general public, and FDIC employees and responds in an impartial, confidential and timely manner.
The FDIC's in-house legal counsel may engage outside counsel to assist it in meeting its responsibility to provide high-quality legal representation and advice in the most practicable, efficient and cost-effective manner.
Public Information Center
The FDIC Public Information Center is the primary point of contact for distribution of FDIC printed materials. It receives, processes, stores, and distributes materials offered through the FDIC Online Catalog. Publication requests are accepted at the FDIC Public Information Center by telephone, fax, letter, email, or in person.
Regulations and Laws
Get information on the complete four-volume publication used by banks, savings associations, law firms and bank examiners, commonly referred to as the "Rules and Regs."
The online version of the "Rules and Regs" offers full-text search capabilities, in addition to all the tables of contents and indices of the printed publication.
Updated "Rules and Regs" appear at the end of February, April, June, August, October and December.
Procuring Goods and Services
Get information on the FDIC’s acquisition process and practices for procuring goods and services.
Small Business Hotline and Assistance Form
The small business hotline is for inquiries about policies and financial institutions; and referrals to other government agencies and information resources.
Supervision and Examination Information
Get information on policies and procedures about bank examinations.