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Strategic Plans

CIO Organization Strategic Plan 2020-2023: Strategy Map

Last Updated: April 27, 2021

CIOO Strategy Map

The CIOO Strategy Map visually represents how Strategic Objectives interact with each Perspective. All Strategic Objectives fall under the umbrella of our four Strategic Themes: Effective Communication, Strategic Focus, Excellent Service Delivery, and Engaged Organization.

CIOO Strategy Map. The Customer Perspective informs the objectives of improve customer satisfaction and strengthn partnerships. The Financial Stewardship Perspective informs the objectives improve budget and strategy alignment. The Internal Process Perspective informs the objectives improve the delivery of services and improve governance. The People, Tools, and Technology perspective inform the objectives of enhance culture, improve knowledge, skills and abilities, and improve the use of technology.

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CIOO Strategic Plan 2020-2023 - PDF 1,773KB (PDF Help)