Strategic Objectives provide the CIOO with concrete, actionable steps to achieve desired Strategic Results.
|Objective Intended Results
|Improve Customer Satisfaction
|Customer needs and expectations are consistently met.
|Engaged and trusted partner amongst staff and customers in meeting the divisional mission objectives.
|Improve Budget & Strategy Alignment
|We continuously refine and execute on a clear, comprehensive, multi-year plan.
|Improve the Delivery of Services
|Secure and high-quality services are provided in a timely and efficient manner.
|Established and communicated governance processes support orderly, repeatable, justifiable, and defensible processes across CIOO.
|A set of shared values, attitudes, competencies, and practices are established, adopted, and followed.
|Improve Knowledge, Skills & Abilities
|Resources effectively support a modern, secure, cost-effective, and flexible IT environment.
|Improve the Use of Technology
|Tangible progress is made against IT modernization goals.