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Strategic Plans

CIO Organization Strategic Plan 2020-2023: Strategic Objectives

Last Updated: April 27, 2021

Strategic Objectives

Strategic Objectives provide the CIOO with concrete, actionable steps to achieve desired Strategic Results.

Strategic Objectives Objective Intended Results
Improve Customer Satisfaction Customer needs and expectations are consistently met.
Strengthen Partnerships Engaged and trusted partner amongst staff and customers in meeting the divisional mission objectives.
Improve Budget & Strategy Alignment We continuously refine and execute on a clear, comprehensive, multi-year plan.
Improve the Delivery of Services Secure and high-quality services are provided in a timely and efficient manner.
Improve Governance Established and communicated governance processes support orderly, repeatable, justifiable, and defensible processes across CIOO.
Enhance Culture A set of shared values, attitudes, competencies, and practices are established, adopted, and followed.
Improve Knowledge, Skills & Abilities Resources effectively support a modern, secure, cost-effective, and flexible IT environment.
Improve the Use of Technology Tangible progress is made against IT modernization goals.

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CIOO Strategic Plan 2020-2023 - PDF 1,773KB (PDF Help)