Sources of Information
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Public Information Center
801 17th Street, NW
Washington, DC 20434
FDIC publications, press releases, speeches and Congressional testimony, directives to financial institutions and
other documents are available through the Public Information Center. These documents include the Quarterly Banking
Profile, Statistics on Banking and a variety of consumer pamphlets.
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Office of the Ombudsman
550 17th Street, NW
Washington, DC 20429
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Phone: |
800-250-9286 or
202-942-3500 |
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Fax:
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202-942-3040 or
202-942-3041
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E-Mail:
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ombudsman@fdic.gov
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The Office of the Ombudsman responds to inquiries about the FDIC in a fair, impartial and timely manner. It
researches questions and complaints from bankers, the public and FDIC employees on a confidential basis. The office
also recommends ways to improve FDIC operations, regulations and customer service.
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Division of Compliance and Consumer Affairs
550 17th Street, NW
Washington, DC 20429
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Phone: |
800-934-3342 |
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TDD/TTY: |
800-925-4618 or
202-942-3414 |
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Fax:
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202-942-3427 or
202-942-3098
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E-Mail:
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consumer@fdic.gov
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The Division of Compliance and Consumer Affairs responds to questions about deposit insurance and other consumer
issues and concerns, such as the Year 2000, and offers a number of educational publications geared to consumers.
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Home Page on the Internet
http://www.fdic.gov
A wide range of banking, consumer and financial information is available on the FDIC's Internet home page.
Information includes the FDIC's Electronic Deposit Insurance Estimator – "EDIE" – which estimates an individual's
deposit insurance coverage; the Institution Directory – financial profiles of FDIC-supervised institutions;
Community Reinvestment Act evaluations and ratings for banks and thrifts supervised by the FDIC; a Web site designed to
help detect potentially fraudulent Internet banking activity; a listing of banks' pending applications that are
subject to public comment; and Call Reports – banks' reports of condition and income. Readers also can access a
variety of consumer pamphlets, FDIC press releases, speeches and other updates on the agency's activities, as well as
corporate databases and customized reports of FDIC and banking industry information. Readers will be interested in the
FDIC's new Year 2000 Web site and the fully searchable text of "FDIC Law, Regulations and Related Acts."
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