Consumer Assistance & Information
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Homeownership is an important goal for many people, but the cost of housing generally requires a mortgage. Learn more about mortgages and the consumer protections available to those who have them.
Identity theft can happen to anyone, and it can seriously disrupt your finances and credit history. Learn more about resolving issues with identity theft and other fraudulent activity.
Receiving bills for merchandise you did not purchase and discovering errors on your credit card statement are frustrating errors that can be corrected. Learn more about your protections under the Fair Credit Billing Act.
The information in your credit report may be used to help determine whether or not you will get a loan and how much you will pay for it - and even the cost of your insurance or if you can get a new job or apartment. Learn more about credit reports, credit scores, and how to improve them.
Learn more about managing and protecting your money with these government and non-profit resources.
Consumer Protection Topics
Specific banking topics that provides general information on the topic as well as links to other resources to learn more.
Submit a Complaint
If you have an issue or question about a financial product, service or institution, we may be able to help. Click here to get started.
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