Office of the Ombudsman
What is the Office of the Ombudsman?
The FDIC Office of the Ombudsman is a confidential, neutral and independent source of information and assistance to anyone affected by the FDIC in its regulatory, resolution, receivership, or asset disposition activities.
If you have a problem or complaint with the FDIC that is not involved in litigation, arbitration, or mediation, you may contact the Office of the Ombudsman for confidential assistance. Our office will work with other FDIC divisions and offices as a liaison to resolve your issue. You may also contact us with questions about FDIC policies and procedures. We will refer you to a subject matter expert within the FDIC, or independently research the issues to provide answers to your questions.