Skip Header
U.S. flag

An official website of the United States government

Submit a Complaint

En Español

The FDIC's Consumer Response Center is responsible for investigating all types of consumer complaints about FDIC-supervised institutions and responding to consumer inquiries about consumer laws and regulations. You may call and speak to a Consumer Affairs Specialist about your concerns. However, in order for us to investigate or review your issues, we must receive your complaint in writing.

Information Needed to Submit a Complaint

Including the following information in your written complaint helps us address your concerns as quickly as possible:

How to Reach Us

Most convenient - FDIC Information and Support Center

When using this form, you receive an automatic confirmation that your submission has been received by the FDIC.

1100 Walnut St., Box #11
Kansas City, MO 64106

Phone (call toll free):
1-877-275-3342 (1-877-ASK-FDIC)
*Hours of operation:
Monday - Friday from 8 a.m. - 6:00 p.m. (EST)
Saturday from 8:00 a.m. - 1:00 p.m. (EST)
Sunday - none

Learn More