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Submit a Complaint

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The FDIC's Consumer Response Center is responsible for investigating all types of consumer complaints about FDIC-supervised institutions and responding to consumer inquiries about consumer laws and regulations. You may call and speak to a Consumer Affairs Specialist about your concerns. However, in order for us to investigate or review your issues, we must receive your complaint in writing.

Information Needed to Submit a Complaint

Including the following information in your written complaint helps us address your concerns as quickly as possible:

How to Reach Us

Most convenient - FDIC Information and Support Center

When using this form, you receive an automatic confirmation that your submission has been received by the FDIC.

Fax: (703) 812-1020

To reach us by phone, call toll free: 1-877-275-3342 (1-877-ASK-FDIC).  Regular hours of operation are Monday - Friday from 8 a.m. - 8:00 p.m. (EST). 

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