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Federal Deposit
Insurance Corporation

Each depositor insured to at least $250,000 per insured bank

Submit a Complaint

En Español

The FDIC's Consumer Response Center is responsible for investigating all types of consumer complaints about FDIC-supervised institutions and responding to consumer inquiries about consumer laws and regulations. You may call and speak to a Consumer Affairs Specialist about your concerns. However, in order for us to investigate or review your issues, we must receive your complaint in writing.

Information Needed to Submit a Complaint

Including the following information in your written complaint helps us address your concerns as quickly as possible:

How to Reach Us

Most convenient - Use our online form (En Español).

When using this form, you receive an automatic confirmation that your submission has been received by the FDIC.

Alternatively, you may mail or fax your request to:

Federal Deposit Insurance Corporation
Consumer Response Center
1100 Walnut St., Box #11
Kansas City, MO 64106

Fax: (703) 812-1020

To reach us by phone, call toll free: 1-877-275-3342 (1-877-ASK-FDIC).  Regular hours of operation are Monday - Friday from 8 a.m. - 8:00 p.m. (EST). 

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