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Alternative Dispute Resolution

There are several types of Alternative Dispute Resolution (ADR) methods available for use to resolve matters. The method used by the FDIC is mediation.

Mediation is a confidential process in which parties meet with a neutral, impartial third party (contractor mediator) who facilitates discussions to assist the parties (complainant and management) in reaching a mutually acceptable resolution.

If mediation is offered and elected during the Informal (Counseling) Process:

If, during the Formal Complaint Process (prior to a request for a Hearing), mediation is requested and accepted by the FDIC, the EEO Specialist will provide instructions for scheduling and holding mediation.