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Office of the Ombudsman

Regional Ombudsmen

FDIC-supervised institutions may contact our Regional Ombuds for assistance with resolving issues. The following is a list of our Regional Ombuds.

Atlanta Region
Charmion Haley, Regional Ombudsman
(678) 916-2188 or chaley@fdic.gov

Chicago Region
Daniel Marcotte, Regional Ombudsman
(312) 382-6908 or dmarcotte@fdic.gov

Dallas Region
Marvin Payne, Regional Ombudsman
(972) 761-2301 or mpayne@fdic.gov

Kansas City Region
Brent Klanderud, Regional Ombudsman
(816) 234-8532 or bklanderud@fdic.gov

New York Region
Sherryann Nelson, Regional Ombudsman
(917) 320-2532 or shnelson@fdic.gov

San Francisco Region
Kirk Daniels, Regional Ombudsman
(415) 808-8175 or kdaniels@fdic.gov