FDIC-supervised institutions may contact our Regional Ombudsmen for assistance with resolving issues. The following is a list of our Regional Ombudsmen.
Atlanta Region
Charmion Haley, Regional Ombudsman
(678) 916-2188 or chaley@fdic.gov
Area of Responsibility
Alabama, Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia
(678) 916-2188 or chaley@fdic.gov
Area of Responsibility
Alabama, Florida, Georgia, North Carolina, South Carolina, Virginia, West Virginia
Chicago Region
Daniel Marcotte, Regional Ombudsman
(312) 382-6908 or dmarcotte@fdic.gov
Area of Responsiblity
Illinois, Indiana, Kentucky, Michigan, Ohio, Wisconsin
(312) 382-6908 or dmarcotte@fdic.gov
Area of Responsiblity
Illinois, Indiana, Kentucky, Michigan, Ohio, Wisconsin
Dallas Region
Marvin Payne, Regional Ombudsman
(972) 761-2301 or mpayne@fdic.gov
Area of Responsibilty
Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma,Tennessee, Texas
(972) 761-2301 or mpayne@fdic.gov
Area of Responsibilty
Arkansas, Colorado, Louisiana, Mississippi, New Mexico, Oklahoma,Tennessee, Texas
Kansas City Region
Brent Klanderud, Regional Ombudsman
(816) 234-8532 or bklanderud@fdic.gov
Area of Responsiblity
Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota
(816) 234-8532 or bklanderud@fdic.gov
Area of Responsiblity
Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota
New York Region
Sherryann Nelson, Regional Ombudsman
(917) 320-2532 or shnelson@fdic.gov
Area of Responsibility
Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Maine, Pennsylvania, Rhode Island, Vermont, District of Columbia, Puerto Rico, Virgin Islands
(917) 320-2532 or shnelson@fdic.gov
Area of Responsibility
Connecticut, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Maine, Pennsylvania, Rhode Island, Vermont, District of Columbia, Puerto Rico, Virgin Islands
San Francisco Region
Kirk Daniels, Regional Ombudsman
(415) 808-8175 or kdaniels@fdic.gov
Area of Responsiblity
Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming, American Samoa, Federated States of Micronesia, Guam
(415) 808-8175 or kdaniels@fdic.gov
Area of Responsiblity
Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington, Wyoming, American Samoa, Federated States of Micronesia, Guam