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Office of the Ombudsman

Regional Ombudsmen

Last Updated: May 5, 2021

FDIC-supervised institutions may contact our Regional Ombudsmen for assistance with resolving issues. The following is a list of our Regional Ombudsmen.

Atlanta Region
Charmion Haley, Regional Ombudsman
(678) 916-2188 or
Chicago Region
Daniel Marcotte, Regional Ombudsman
(312) 382-6908 or

Dallas Region
Marvin Payne, Regional Ombudsman
(972) 761-2301 or
Kansas City Region
Brent Klanderud, Regional Ombudsman
(816) 234-8532 or

New York Region
Sherryann Nelson, Regional Ombudsman
(917) 320-2532 or
San Francisco Region
Kirk Daniels, Regional Ombudsman
(415) 808-8175 or