The FDIC is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas. In an effort to provide information to those affected by Hurricane Katrina, we are developing information and providing links to answer your questions about your banks.
The Web site will be updated frequently as information is made available.
The FDIC has issued letters to bankers encouraging them to work with borrowers in the areas hit hard by the storm. In turn, consumers and business owners experiencing difficulties beyond their control should feel free to actively reach out and work with their financial institutions.
Contacting the FDIC
As part of the FDIC’s efforts to assist bank customers and bankers affected by Hurricane Katrina, the agency is providing a new 24-hour consumer hotline. The FDIC’s toll-free Call Center can be reached at 1-877-ASK-FDIC (1-877-275-3342). The FDIC also has a e-mail form for customers and bankers to submit questions.
If you e-mail us with an inquiry and would like to check the status of your case you may call 1-800-378-9581 between the hours of 7:30 and 4:30 CST. Please have the reference number (SCC2005W-****) readily available.