Natural Disaster Impact on Banking Operations
Information for Consumers and Bankers in the Affected Areas
The FDIC is working cooperatively with all of the state, territory, and federal banking agencies and other organizations to determine the status of financial institutions located in the affected areas. If you have questions concerning the operations of your financial institution, please call your financial institution or visit your financial institution's web site. General preparedness information and state specific information may be obtained through the following web sites.
FDIC Information for Banks
- Financial Institution Letter: CRA Consideration for Community Development Activities in the U.S. Virgin Islands and Puerto Rico Following Hurricane Maria (January 25, 2018)
- Financial Institution Letter
Regulatory Relief: Meeting the Financial Needs of Customers Affected by Hurricane Maria and its Aftermath (September 27, 2017)
- Supervisory Practices Regarding Depository Institutions and Borrowers Affected by Hurricane Maria
- Lessons Learned From Hurricane Katrina: Preparing Your Institution for a Catastrophic Event
FDIC Information for Consumers
Consumers and business owners experiencing difficulties beyond their control should actively reach out to and work with their financial institutions. Search BankFind for bank branch locations and websites.
The FDIC has published several artlcles that may be helpful:
- Preparing Your Finances for a Flood, Fire or Other Disaster: Having a Plan (FDIC Consumer News)
- Disaster Recovery and Your Money: A Basic To-Do List (FDIC Consumer News)
- When People Face Tough Times, Crooks Try to Profit (FDIC Consumer News)
FEMA - www.fema.govThis website contains links to popular pages for monitoring Maria's progress, disaster survivor assistance and how to apply for assistance in the event you are impacted by the storm. You can also follow FEMA on Twitter and Facebook.
Ready.gov - www.ready.govThis site contains valuable information on developing personal preparedness plans as well as hurricane safety tips.
Red Cross - www.redcross.orgThe Red Cross site contains information on how to donate and volunteer to provide disaster assistance. Also, the "Get Help" tab provides information on shelter locations, disaster recovery guidelines, and the "Contact Loved Ones" registry.
Social Security Administration - www.socialsecurity.govThis site provides information on Social Security office closures, safety preparedness, signing up for direct deposit, and more.
Consumer Financial Protection Bureau - www.cfpb.govThe CFPB publishes tips for consumers impacted by hurricanes to help them rebuild their financial standing.
State & Territory Agencies
See how your state or territory is responding to the hurricane. The following links provide information on road closures, shelters, power outages, and other resources.Puerto Rico
- Puerto Rico Office of the Commissioner of Financial Institutions (www.ocif.gobierno.pr)
- Agencia Estatal para el Manejo de Emergencias y Administración de Desastres (en español)
U.S. Virgin Islands
- U.S. Virgin Islands News Update (usviupdate.com)
- U.S. Virgin Island Division of Banking, Insurance, and Financial Regulation