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Question and Answer Guide

Security Savings Bank, Henderson, NV

The following questions and answers represent the most commonly asked questions by customers of a failed institution. Your account(s) have been transferred to Bank of Nevada and will be available for business as usual during regular business hours at the former Security Savings Bank branches.

You may continue to use your same checks and ATM/Debit cards until notified.

All Direct Deposits, including social security checks, will continue as usual.

DEPOSIT QUESTIONS

1. Over $250,000: What if I have more than $250,000 in my accounts at Security Savings Bank?
2. Account Hold: have been advised there is a hold on my account. What does that mean?
3. ATM/Debit Card/Checks: Can I continue to write checks or use my ATM/Debit card?
4. Automatic Payments/Online Billpay: Will my automatic payments through Billpay continue?
5. Brokered Deposits/Deposit Broker: I am a deposit broker or I have brokered deposits. What do I need to do?
6. Checks not honored: A merchant will not honor my check. What can I do?
7. Claim Account(s): How do I claim my account(s)?
8. Customer Impact: How does this failure affect me?
9. Deposits Existing at Bank of Nevada: I already have other deposit accounts with the new bank. When combined with balances at this bank, my deposits exceed $250,000. Are all funds insured?
10. Direct Deposits, Social Security: What will happen to my direct deposits?
11. Early withdrawal penalty: Will I incur an early withdrawal penalty if I close my CD before maturity?
12. Final Statement: How will I get my final account statement(s) from Security Savings Bank?
13. Interest: Will I continue to earn interest at the same rate?
14. Interest Checks/Cashier's Checks: Can I cash my interest check or cashier's check?
15. Internet Connection: Will my Internet connection to Security Savings Bank work?
16. IRAs: What if I have an Individual Retirement Account (IRA)? Will my savings still be insured?
17. Lose Any Money: Will I lose anything on my deposit account?
18. Outstanding Checks: What will happen to the checks which have not cleared my account?
19. Records/Account Histories: What if I need information regarding my account during the time Security Savings Bank was in business?
20. Tax Reporting - 1098/1099s: Who will send my 1098 and/or 1099 information after the end of the year?
21. Uninsured: Will I collect my uninsured deposits?
22. Wire Transfer: Can funds be wired to me?

LOAN QUESTIONS

23. Payments: How and where do I make my payments?

GENERAL QUESTIONS

24. All-Deposit Transfer versus Insured Deposit Transfer: Why do all deposits, insured and uninsured, pass is some transactions but not in others?
25. FDIC Insurance: How can I find out more about Federal Deposit Insurance rules?
26. Media: I represent a TV/Newspaper/Radio and would like some information.
27. New Bank Insured: Is the new bank insured by the FDIC?
28. Shareholders: I am a shareholder. What happens to my shares?
29. Unpaid Bill: I did some work for Security Savings Bank and have not yet been paid. What should I do?
30. What happened? Why did the bank fail?

DEPOSIT QUESTIONS

1. What if I have more than $250,000 in my accounts at Security Savings Bank?

All deposit accounts, except brokered deposits, have been transferred to Bank of Nevada, based in Las Vegas, Nevada. If you had a brokered account at Security Savings Bank please contact your broker. All former Security Savings Bank offices will reopen for normal business hours on Monday, March 2, 2009, as branches of Bank of Nevada.

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2. Have been advised there is a hold on my account. What does that mean?

It is possible a depositor’s account was held due to delinquent loans where the depositor is the borrower or guarantor. Additionally, any account pledged as collateral for a loan will continue to be held. A letter will be sent informing you of any holds placed by the FDIC, along with instructions on how to proceed. If you have any questions regarding these holds, please call your loan officer or the FDIC at the number provided in the letter.

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3. Can I continue to write checks or use my ATM/Debit card?

You may continue using your personal checks and your ATM/Debit cards.

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4. Will my automatic payments through Billpay continue?

Billpay will be unavailable for a short period Friday night and should be available by Saturday morning.

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5. I am a deposit broker or I have brokered deposits. What do I need to do?

Brokered deposits will be held by the FDIC, and those insured deposits will be paid off when the insurance determination is complete. The FDIC offers an online reference guide to deposit brokers acting as agents for their investor clientele. This site outlines the FDIC’s policies and procedures that must be followed by deposit brokers when filing for pass-through insurance coverage on custodial accounts in a failed FDIC-insured institution. Please read the following Deposit Broker Processing Guide completely before contacting the FDIC with questions:

Deposit Broker Processing Guide (www.fdic.gov/deposit/deposits/brokers/index.html)

Should you have any questions regarding the completion of required affidavits or declarations on behalf of your client, please call 1-800-823-5017 and indicate you have a form completion question.

If you are a customer who has a Security Savings Bank deposit through a broker, you must contact your broker with any questions. Once the FDIC receives a balanced investor file along with all the required documentation, from your broker, your insured funds will be wired to them on your behalf.

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6. A merchant will not honor my check. What can I do?

A copy of this document or the press release (www.fdic.gov/news/news/press/2009/pr09032.html) can be provided since both documents state all deposits have been transferred to Bank of Nevada, and it is business as usual. Copies of this press release will be available at the former Security Savings Bank branches. Depositors or merchants can also call the FDIC at 1-800-823-5017 or the former Security Savings Bank branches.

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7. How do I claim my account(s)?

Your account(s) has already been transferred to Bank of Nevada, and your account(s) will be handled as usual. Any withdrawal, renewal or additional deposits will “claim” your account. Please be advised that if there is no activity in your account in the next 18 months, that money may be turned over to your state as unclaimed property. Unclaimed property can be located by visiting www.missingmoney.com or contacting your state treasurer’s office or office of unclaimed property.

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8. How does this failure affect me?

All non-brokered deposits (both insured and uninsured) of Security Savings Bank have been transferred to Bank of Nevada, and it will be business as usual. If you held an account at Security Savings Bank, you now have an account at Bank of Nevada that is available to you at your former Security Savings Bank branches during regular business hours.

If you had a loan with Security Savings Bank, please continue to make your payments to the same address as you have in the past until you are instructed otherwise. Continue to make your checks payable to Security Savings Bank.

The former Security Savings Bank locations will reopen for normal business hours on Monday, March 2, 2009. You will have continued access to your money through your ATM/debit card and by writing checks.

Can Security Savings Bank customers use Bank of Nevada branches?

No, not at this time. During the transition of Security Savings Bank records to Bank of Nevada systems, Security Savings Bank customers should continue to conduct their banking business at former Security Savings Bank branches. You will be notified when you can use Bank of Nevada branches.

Similarly, existing Bank of Nevada customers cannot use former Security Savings Bank branches and should continue to conduct their business at Bank of Nevada branches.

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9. I already have other deposit accounts with the new bank. When combined with balances at this bank, my deposits exceed $250,000. Are all funds insured?

The transferred accounts will be separately insured for at least six months after the merger. This grace period gives a depositor the opportunity to restructure his or her accounts, if necessary.

CDs from the assumed bank are separately insured until the earliest maturity date after the end of the six-month grace period. CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period. If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.

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10. What will happen to my direct deposits?

Direct Deposits will continue as normal, including Social Security checks. If you need to change anything in the future, please contact or visit your former Security Savings Bank branch location to make those arrangements.

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11. Will I incur an early withdrawal penalty if I close my CD before maturity?

No. You may withdraw funds from any transferred account without an early withdrawal penalty until you enter into a new deposit agreement with your new bank. Entering into a new deposit agreement can be done by either renewing your CD or making a deposit to, or a withdrawal from, your account.

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12. How will I get my final account statement(s) from Security Savings Bank?

You will receive your account statements at the same time you have received them in the past.

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13. Will I continue to earn interest at the same rate?

All interest on non-brokered deposits accrued through Friday, February 27, will be paid at your same rate. Bank of Nevada will be reviewing rates and will provide further information soon.

If you deposited funds through a broker, the interest will accrue and be paid through Friday, February 27.

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14.Can I cash my interest check or cashier's check?

Interest checks and cashier's checks will continue to clear.

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15. Will my Internet connection to Security Savings Bank work?

The bank website was made unavailable for a short period on Friday to facilitate the resolution. The website should be available for regular transactions by Saturday morning, February 28, 2009.

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16. What if I have an Individual Retirement Account (IRA)? Will my savings still be insured?

Yes, all deposits, including IRAs have been transferred in their entirety to Bank of Nevada. IRA funds are insured separately from other types of accounts up to $250,000.

If you close your IRA before maturity, you have 60 days to roll this over into another retirement vehicle. You should consult IRS Publication 590 and/or your tax advisor concerning the possible tax consequences of such distribution. IRS Publication 590 may be obtained by contacting your local IRS office or via the Internet at www.irs.gov.

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17. Will I lose anything on my deposit account?

All non-brokered accounts have been transferred in their entirety to Bank of Nevada and will be available starting on Monday, March 2, 2009. If you had a deposit through a broker at Security Savings Bank, contact your broker for more information.

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18. What will happen to the checks which have not cleared my account?

Checks drawn on Security Savings Bank that did not clear before Friday, February 27, will be honored up to your available balance.

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19.What if I need information regarding my account during the time Security Savings Bank was in business?

Please contact a representative of your new bank at your former Security Savings Bank branch location to obtain a copy of any records you may need or visit your branch.

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20. Who will send my 1098 and/or 1099 information after the end of the year?

Bank of Nevada will be responsible for mailing your 1099 tax information. Your 1098 reporting will be done by the FDIC or the servicer of your loan. You will be notified of any changes in ownership or servicing of your loan.

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21. Will I collect my uninsured deposits?

All non-brokered deposits have been transferred in their entirety to Bank of Nevada. For those with brokered deposits, please contact your broker for more information.

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22.Can funds be wired to me?

Please contact your former Security Savings Bank branch location to obtain information regarding your wire request.

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LOAN QUESTIONS

23. How and where do I make my payments?

You should continue to make your payments as agreed. Make checks payable to the same payee as you have in the past and use the same payment address information.

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GENERAL QUESTIONS

24. Why do all deposits, insured and uninsured, pass is some transactions but not in others?

The FDIC is required by law to employ the least-cost resolution measure for each failed financial institution. The most frequent result is for the FDIC to transfer only the insured deposits in a merger transaction. The FDIC is only able to transfer all deposits if the uninsured amounts are covered by the premium. The FDIC has been able to transfer all deposits in about 25% of the failures over the past 15 years.

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25. How can I find out more about Federal Deposit Insurance rules?

You may access our website, which contains deposit insurance information and an Electronic Deposit Insurance Estimator (EDIE):

Deposit Insurance (www.fdic.gov/deposit/index.html)

Are my deposits insured? (www.fdic.gov/deposit/deposits/index.html)

EDIE (edie.fdic.gov/)

You may also order any FDIC publication:

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26. I represent a TV/Newspaper/Radio and would like some information.

Please contact the Office of Public Affairs:

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27. Is the new bank insured by the FDIC?

Yes. Your deposit at Bank of Nevada is insured by the FDIC, and each depositor is insured to at least $250,000, as established by law.

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28. I am a shareholder. What happens to my shares?

Security Savings Bank had no publicly owned stock. Equity shareholders were invested in the holding company, Stampede Holdings, Inc., and not in the bank. Please do not file a claim with the Receiver, rather contact the holding company with any questions you may have.

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29. I did some work for Security Savings Bank and have not yet been paid. What should I do?

Please send your bills to the following address:

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30. Why did the bank fail?

Security Savings Bank, Henderson, NV was closed Friday, February 27, 2009, by the Financial Institutions Division of the Nevada Department of Business and Industry. Subsequently, the Federal Deposit Insurance Corporation (FDIC) was appointed Receiver. According to regulatory policy, there is no advance notice given to the public. Please see the Financial Institutions Division press release for more information.

The good news is that no one lost any deposits as a result of the closure of Security Savings Bank. To protect depositors, the FDIC Board of Directors approved the assumption of ALL of Security Savings Bank’s deposits by Bank of Nevada, headquartered in Las Vegas, Nevada.

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SCAMS: Be watchful for and resistant to any scams to obtain information from you by individuals or entities stating that they are acting on behalf of either the failed bank, new bank, or the FDIC. Should you be contacted by anyone requesting personal information from you related to this event, please contact the call center above and you will be directed to the appropriate person.

For more information: www.fdic.gov/bank/individual/failed/securitysavings.html

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