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Bank Examinations

Consumer Compliance Supervisory Highlights

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Spring 2026

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The purpose of the Consumer Compliance Supervisory Highlights is to enhance the transparency regarding the FDIC’s consumer compliance supervisory activities and provide a high-level overview of consumer compliance issues identified in 2025 through the FDIC’s supervision of state non-member banks and thrifts.
 

This Spring 2026 issue includes:

  • A summary of the overall consumer compliance performance of FDIC-supervised institutions in 2025;
  • A description of the most frequently cited violations; and,
  • An overview of consumer complaint trends.

Past Issues

Last Updated: March 28, 2024