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Advisory Committee on Economic Inclusion (ComE-IN)

Guest Speaker Biographies - Hollister K. Petraeus

Holly Petraeus is leading the creation of the Office of Servicemember Affairs at the Consumer Financial Protection Bureau (CFPB). This office will partner with the Pentagon to see that military families receive strong financial education; it will monitor complaints from military families and responses to those complaints by the CFPB and other agencies; and it will see that federal and state agencies coordinate their activities to improve consumer protection measures for military families.

Prior to joining the CFPB Implementation Team, Mrs. Petraeus spent six years as the Director of BBB Military Line, a program of the Council of Better Business Bureaus providing consumer education and advocacy for servicemembers and their families. In that role, she oversaw a national program that worked with the Department of Defense as a partner in the DoD Financial Readiness Campaign and fostered outreach from the 120 local Better Business Bureaus to military communities across the United States.

With the BBB, Mrs. Petraeus made on-site visits to a number of military installations, working to establish the relationships between local BBB personnel and military authorities. She guided development of teen and adult curricula taught to over 10,000 individuals in military communities around the United States. In addition, she published a monthly military consumer newsletter, and she oversaw content posted on six BBB Military Line websites.

A military spouse of 36 years and a former Department of the Army civilian employee, Mrs. Petraeus also has extensive experience as a volunteer leader in military family programs. In that role she has worked with local, state and national legislators on issues affecting Army families, to include testifying at two U.S. Senate hearings on deployment-related issues.

Mrs. Petraeus is a summa cum laude graduate of Dickinson College in Carlisle, PA and a member of Phi Beta Kappa. She is a recipient of the Secretary of the Army Public Service Award, the Boy Scouts of America “Service to Families” Award and the Department of the Army Outstanding Civilian Service Medal.

Last Updated 02/22/2011

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