|   From: Kim Anderson [mailto:KAnderson@RoyalBank-usa.com]
 Sent: Tuesday, April 20, 2004 9:07 AM
 To: Comments
 Subject: EGRPRA Burden Reduction Comment
 Federal Banking
              Regulatory Agencies: Thank you for
              the opportunity to comment on the lending-related regulatoryburden under which insured financial institutions must operate. Some of our
 concerns are as follows:
 RESPA Servicing Disclosure:
              The only information that the customer might beinterested in on the Servicing Disclosure is whether or not their loan will
 be transferred to another financial institution. This fact could be
 included with the Good Faith Estimate within 3 business days instead of
 having a separate piece of paper that must be provided at the time of
 application.
 The percentage
              of loans sold in the past and the fact that we have soldloans in the past is not very helpful to the customer. The Transfer
 Practices and Requirements, Complaint Resolution and Damages and Costs are
 not relevant at all at the application phase. If the loan is transferred,
 this information is contained in the Notice of Assignment, Sale or Transfer
 of Servicing Rights that is provided to the customer at closing.
 Good Faith Estimate:
              The Good Faith Estimate is just an estimate and shouldbe based on the customer's original request. During the course of
 processing an application, changes do occur that are out of our control.
 Controlled Business
              Arrangement Disclosure: The Controlled BusinessArrangement Disclosure Statement is unnecessary. Our bank is affiliated
 with an insurance agency. We may refer customers to the insurance agency
 for a quote for hazard insurance, but we do not require them to obtain
 insurance through the agency. In fact, under Reg. Z, all of our
 truth-in-lending disclosures include the statement that the customer may
 obtain property and liability insurance from anyone that is acceptable by
 us.
 If there was
              a situation where we were affiliated with an attorney, creditreporting agency, or real estate appraiser, and we required the use of that
 particular provider, then it would be disclosed on the Good Faith Estimate
 under Required Service Providers and we would indicate the fact that the
 provider was an associate. The Controlled Business Arrangement Disclosure
 is not needed.
 HUD-1 or HUD-1A:
              In a purchase situation, why is the buyer's lenderrequired to complete the information for the seller? We are making a loan
 to the buyer for the purchase of property. The actual transfer of that
 property is usually handled by either an attorney or real estate agent.
 It would be helpful
              if there were more lines available in the 800 section" Items Payable in Connection with Loan". Perhaps one or two lines
from each
 of the 1100 and 1300 sections could be shifted to the 800 section.
 TRUTH-IN-LENDING
              - REG. Z Right of Rescission:
              The Right of Rescission is unnecessary, especiallywhen you consider that consumers approach us with their loan requests. When
 a customer wants to refinance their home loan to take advantage of lower
 interest rates, or they want to use the equity in their home to buy a new
 vehicle or pay for college tuition, they don't understand why they have to
 wait three business days before they can get their money. All they know is
 that they are paying a higher rate at another financial institution, or they
 can't pick up their new vehicle right away.
 Disclosures:
              Customers don't care what the "annual percentage rate" is
              -they want to know the interest rate and how much their payments are going to
 be. As far as what fees are included in the calculation of the annual
 percentage rate, customers are usually provided a Good Faith Estimate under
 RESPA, or if RESPA doesn't apply, the itemization of amount financed shows
 all the fees for their loan.
 HOEPA: We've
              yet to have a loan that is subject to HOEPA. But, basically,this section comes into play when a loan has credit insurance. The
 " pre-consummation waiting period" is confusing, and could cause a
hardship
 for customers that would have to come into the bank to receive the HOEPA
 disclosures, then come back in three business days later to actually close
 their loan. And, if rescission applies, wait another three days before they
 can get their funds! If the disclosures are mailed, would customers
 actually read them - much less understand them? And how do we determine
 when the disclosures were received by the customer so we know when the loan
 could close? I suppose IF a loan is subject to HOEPA, then a Right of
 Rescission could be provided to give the customer a chance to cancel the
 transaction.
 EQUAL CREDIT
              OPPORTUNITY ACT - REG. B Government Monitoring
              Information: Here's a situation where a financialinstitution is in trouble if this information is not collected when it was
 supposed to be collected, and in trouble if it's collected when it wasn't
 supposed to be collected. If a loan is going to be secured by the
 applicant's principal dwelling, wouldn't it be easier just to collect it?
 HMDA Our institution
              has approximately $130 million in assets - a relativelysmall bank holding company with 11 offices located in Central and
 Southwestern Wisconsin. As of January 1, 2004 our organization became
 subject to HMDA because two of our offices are located in a county that was
 incorporated into a larger metropolitan statistical area. These two offices
 are located in villages with populations of 442 and 608, respectively.
 The data collection
              requirements of this law are extremely time-consuming,burdensome and confusing. The "refinance" category is extremely confusing,
 especially for business-purpose loans secured by a dwelling.
 It is understandable
              that various agencies and consumer groups want to knowwhether an institution is serving the housing credit needs of their
 neighborhoods and communities, but small community banks are not the
 problem. We understand how important it is to serve the people in our
 communities. We also understand the realities of the marketplace - that if
 we are not competitive, our customers will go to other financial
 institutions for their credit needs. And, finally, if we are
 discriminatory, most people would not hesitate to file a complaint with our
 regulator and/or file a lawsuit. Both are pretty good incentives to play
 fair.
 I suggest that
              there be a small bank exception for HMDA, just like there isfor CRA. Hopefully, the small bank threshold will be raised from $250
 million to $500 million. Then the data reported may be more helpful to see
 if the large financial institutions are serving the credit needs of the
 communities.
 Thank you, once
              again, for the opportunity to comment on the variousregulatory burdens imposed on the banking industry.
 Sincerely, Kim AndersonV.P. / Compliance Officer
 Royal Bank
 P.O. Box 116
 Hillsboro, WI 54634
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