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FDIC Federal Register Citations

From: David Kreiman
Sent: Thursday, February 12, 2004 2:27 PM
To: CommentsESS
Subject: Comment Regarding Reg P - FIL-8-2004

I was given this e-mail address to address comments towards FIL-8-2004 - I hope this is the right venue and procedure. The only real comment I would make would be to propose a way to reduce the financial burden on banks as it relates to the annual notice requirement. I have procedures set in place whereby consumers and customers can receive a copy of our Privacy Policy Statement via our web site, our branches, and various other delivery channels. All new customers/accounts are provided the document per the regulations, and annually, a copy is sent to all of our non-commercial deposit customers. Up to this point, the process is a nuisance, but not a large expense, as I can insert the annual notice in their statement fairly easily and inexpensively. We are a Community Bank, and for the past years, I have spent close to $10,000 annually to send an annual notice via separate mail to those customers who do not necessarily receive a routing monthly mailing (ie: statement). This would include loan customers, safe deposit customers, etc. To begin with, we do not sell/share nonpublic personal information. In addition, since creating our Privacy Policy, we have not changed it, and most likely will not change it, with the exception of if the regulatory agencies made required changes. For most consumers who receive annual statements from banks, doctors, and many other businesses, the notices go unread. I understand that is the case with a large majority of regulatory paperwork, including warranty information when someone buys an electronic device. To have to send out the same notice each and every year is, in my opinion, and unnecessary burden and expense. I understand the need/requirement if changes are made, and I understand the need/requirement when a new account is opened. I just do not see the need for annual disclosures when there are no changes made. Thank you.

Sincerely,

David M. Kreiman
Sr. VP - Director of Marketing
Privacy Officer
Glenview State Bank
800 Waukegan Road
Glenview IL 60025


Last Updated 02/20/2004 regs@fdic.gov

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