via e-mail 
  
        November 3, 2003Ms. 
        Jennifer J. Johnson  
        Secretary, Board of Governors  
        Federal Reserve System  
        20th Street and Constitution Avenue, NW  
        Washington, D.C. 20551  
Office of the Comptroller of the Currency
         
        250 E Street, SW  
        Public Information Room, Mailstop 3-6  
        Washington, DC 20219  
 
        Regulation Comments 
        Chief Counsel's Office 
        Office of Thrift Supervision 
        1700 G. St, NW. 
        Washington, DC 20552  
Robert E. Feldman  
        Executive Secretary  
        Attention: Comments  
        Federal Deposit Insurance Corporation  
        550 17th Street, NW  
        Washington, DC 20429  
Re: Draft Supervisory Guidance on the 
        Internal Ratings-Based Systems for Corporate Credit and Operational 
        Risk: FDIC (no reference number listed); FRB Docket No. 
        OP-1153; OCC Docket No. 03–15; OTS No. 2003–28; Capital 
        Adequacy; Implementation of New Basel Capital Accord; 68 Federal 
        Register 45949; August 4, 2003  
Ladies and Gentlemen:  
On August 4, the banking agencies in the 
        United States (Agencies) published for comment an Advance Notice of 
        Proposed Rulemaking (ANPR) on how the proposed New Basel Capital Accord 
        (New Accord) as currently proposed in the Consultative Paper No. 3, 
        (CP3) would be implemented in the United States. As proposed, the United 
        States would apply only the advanced internal ratings-based approach (A-IRB) 
        out of the New Accord and only to a core group of the largest, 
        internationally active banks. At the same time, the Agencies published a 
        request for comments on a “Draft Supervisory Guidance on the Internal 
        Ratings-Based Systems for Corporate Credit and Operational Risk.” This 
        letter sets out the American Bankers Association’s (ABA) comments on 
        that Draft Supervisory Guidance on the Operating Risk AMA. The American 
        Bankers Association brings together all elements of the American banking 
        community to best represent the interests of this rapidly changing 
        industry. Its membership – which includes community, regional, and money 
        center banks and holding companies, as well as savings institutions, 
        trust companies, and savings banks – makes ABA the largest banking trade 
        association in the United States.  
Our comments are divided into three 
        sections: (1) background regarding the proposal and the unique vantage 
        point we can provide through the work of ABA’s Operating Risk Committee 
        (ORC); (2) comments on nine areas of specific concern to our members; 
        and (3) comments (with references to the level of concern) in response 
        to the 33 supervisory principles enunciated in the Draft Supervisory 
        Guidance.  
There are several key themes that 
        characterize much of the detailed discussion presented below. 
 
-  Banks should be allowed to 
            determine which combination of elements is appropriate to assess and 
            manage operational risk within their institutions. Banks understand 
            that they will need to defend the appropriateness of their 
            methodology and underlying assumptions to the Banking Agencies. How 
            an institution does this should be within the purview of the 
            institution, and regulatory mandates or specific quantitative 
            requirements should be avoided. Such an approach is consistent with 
            a principles-based regulatory approach and is management oriented 
            and tailored to the individual institution’s business. 
 
 
-  Flexibility is needed and 
            specific quantitative tests or requirements should be avoided. 
            Flexibility is important because integrating external data into an 
            AMA model in a useful manner will be very challenging. Modeling will 
            clearly change as experience is gained, as economic and business 
            conditions require, as databases become more sophisticated and as 
            risk management procedures and methodologies improve. The goal is to 
            encourage good operational risk management, and this should not be 
            driven by arbitrary standards. 
 
  
- The use of external data to provide 
            a benchmark for performance can be very useful and should be 
            encouraged. Addressing industry concerns about confidentiality of 
            external data will help to foster convergence in the methodologies 
            for measuring and managing operational risk and facilitate more 
            scenario testing. 
 
 
 
As is noted below, the ABA has worked 
        closely with bankers to form an operating risk committee, which has as 
        its primary objective the development of an accurate, consistent and 
        reliable dataset on bank operational risk losses that could be used for 
        benchmarking. Thus, we believe we have a unique perspective on these 
        issues and the use of external data in managing this risk.  
We would also like at the outset to 
        acknowledge the improvements that have been made which are reflected in 
        the ANPR and the Supervisory Guidance. Certainly, banks that anticipate 
        that they will be required to comply with the Basel II requirement and 
        those that are likely to “opt-in” are making plans to meet the standard. 
        Many of these banks believe that the inclusion of operating risk in 
        Pillar 1 encourages a full understanding of the risk profile of an 
        institution and will foster a convergence in the methodologies for 
        measuring and managing operational risk. Other banks, however, remain 
        concerned about an explicit capital charge for operational risk, as they 
        believe that the current state-of-the-art for operating risk measurement 
        has not progressed sufficiently to warrant its use in regulatory capital 
        standards. Should the agencies move forward with explicit capital 
        treatment, addressing the concerns presented below become even more 
        important.  
I. Background  
Under the ANPR’s framework, a banking 
        organization meeting the AMA supervisory standards would use its 
        internal risk measurement system to calculate its regulatory capital 
        requirement for operational risk. As the ANPR states:  
In calculating the operational risk 
          exposure, an AMA-qualified institution would be expected to estimate 
          the aggregate operational risk loss that it faces over a one-year 
          period at a soundness standard consistent with a 99.9 percent 
          confidence level. The institution’s AMA capital requirement for 
          operational risk would be the sum of expected loss and unexpected 
          loss, unless the institution can demonstrate that an expected loss 
          offset would meet the supervisory standards for operational risk. The 
          institution would have to use a combination of internal loss event 
          data, relevant external loss event data, business environment and 
          internal control factors, and scenario analysis in calculating its 
          operational risk exposure.  
 
Related to external data, the Draft 
        Supervisory Guidance states:  
An institution would have to establish 
          and adhere to policies and procedures that provide for the use of 
          relevant external loss data in the operational risk framework. 
          External data would be particularly relevant where an institution’s 
          internal loss history is not sufficient to generate an estimate of 
          major unexpected losses. Management would have to systematically 
          review external data to ensure an understanding of industry 
          experience. The Agencies seek comment on the use of external data and 
          its optimal function in the operational risk framework.  
 
The ABA’s Operating Risk Committee (ORC) 
        has a unique perspective on the proposal. As mentioned above, a primary 
        mission of the ABA’s ORC is to develop an accurate, consistent and 
        reliable dataset on bank operational risk losses that could be used for 
        benchmarking. The genesis of this benchmarking program is to improve the 
        management of operating risk and to lower the costs to participating 
        banks. Thus, good management practices – not regulatory requirements – 
        were the driving factor behind this initiative.  
Reporting of quarterly operating loss 
        data began the first quarter of this year. In setting up the operating 
        loss data collection effort, the group considered many of the issues 
        raised in the ANPR Part V. The comments in this section therefore 
        reflect the views of bankers on the ABA’s ORC. Our committee also met to 
        discuss these issues with the Risk Management Association and we want to 
        acknowledge their important observations on these issues.  
In order to give context to the following 
        comments on external data collection and use for operational risk 
        analysis, a description of the ABA ORC project may be helpful. Each ABA 
        ORC data reporter agrees to file a quarterly report of operating loss 
        statistics based on prescribed data definitions. Data are provided for 
        all material lines of business and loss categories within two years of 
        participating, starting January 1, 2004, or sooner. A consistent 
        internal methodology is specified for assigning losses charged to 
        corporate support, parent company or technology unit back to an 
        appropriate line of business, as defined by the Basel Committee, for 
        U.S. subsidiaries and operations only. Banks report new loss events and 
        provide updates to previously reported loss events each quarter. If 
        subsequent recoveries or payments are associated with a previously 
        reported loss event, the bank reports a loss event record with the 
        updated amount using the previous source and event identification.
         
II. Significant Issues Raised by the 
        Proposed Supervisory Guidance  
ABA has consulted with the ORC in 
        preparing these comments on data issues. The participating risk managers 
        identified nine issues with Part V of the ANPR of significant concern:
         
1. The distinction between credit and 
          operating losses should be based upon industry practices, not 
          regulatory dictates.  
2. Expected losses should not require 
          capital charges.  
3. Consistent standards of reporting 
          are needed.  
4. Thresholds should be set by 
          institutions to reflect their own criteria for managing operating 
          risk.  
5. The Supervisory Guidance should 
          specify that different “significance” thresholds would be acceptable 
          for external data, as compared to those used internally.  
6. The Supervisory Guidance should 
          allow banks to determine the most effective way to use external data 
          in their AMA models.  
7. The Banking Agencies should confirm 
          consortium data confidentiality and data scaling to support 
          development of external operational loss data.  
8. All defendable risk mitigation 
          should be recognized to the extent that it offsets risk exposure.
           
9. Specific quantitative requirements 
          should be avoided.  
 
These concerns are discussed in greater 
        detail below.  
1. The distinction between credit 
          and operating losses should be based upon industry practices, not 
          regulatory dictates.  
 
There are several issues related to 
        distinguishing between credit and operational losses. Current 
        definitions of credit losses include losses due to a breach of contract 
        between the borrower and the bank. Treatment of errors or losses 
        related to a credit product, but caused by a third party or 
        an unknown party could be categorized as an operational loss, not a 
        credit loss. The facts of the situation will dictate the treatment and 
        banks should be allowed to make that determination. Of particular 
        concern to banks would be trying to distinguish the difference for 
        losses with high frequency but low severity. Perhaps the best examples 
        of this are credit card fraud losses. The burden to change the treatment 
        of these types of losses from industry practices to regulatory dictates 
        would likely result in undue expense – and no benefit – for the bank.
         
In fact, there may be no need to separate 
        credit and operational losses for these high-frequency, low-severity 
        events. The loss is already included in expected losses. Certainly, we 
        acknowledge that separating components of credit product losses by 
        operating risk or credit risk does become an issue on low-frequency, 
        high-value events, such as on checks backed by a home equity line of 
        credit. Removing expected losses from regulatory capital 
        considerations might help resolve any ambiguity between credit and 
        operating losses, particularly given that expected losses are likely to 
        be addressed by appropriate pricing of products (see the next section). 
        Bank case management systems readily handle the normal, small magnitude 
        losses that can be confused between operating and credit losses. 
        Regulators should rely on industry practices to distinguish between 
        credit and operating losses.  
2. Expected losses should not 
          require capital charges.  
 
The proposed new Capital Accord (until 
        the recently proposed change) would have required banks to hold capital 
        against all expected losses. We have expressed in previous comment 
        letters on the Basel proposals that this requirement should be 
        eliminated. In this regard, we note that in its statement of October 11, 
        2003, the Basel Committee indicated that it changed its proposal and 
        will treat expected and unexpected credit losses differently, 
        with the capital requirement focusing on unexpected credit losses, 
        not expected credit losses – a change long advocated by the banking 
        industry. Consistent with this policy change, we believe that expected 
        operating losses should similarly be treated separately from unexpected 
        operating losses.  
Operational losses are part of normal, 
        everyday business. While not anticipated individually (or else they 
        would be avoided), they are anticipated in aggregate. Banks cover these 
        costs in reserves and the prices for individual products. Therefore, 
        there is no need for supervisory capital to be charged against the 
        expected costs.  
For credit risk exposure, the 
        Basel Committee has now recognized that offsets in the form of reserves, 
        product pricing and future margin income can make capital requirements 
        unnecessary. The logic is no different for operating loss exposure. 
        While more attention has been given to offsets for credit, as compared 
        to operating loss exposures in the past, this does not justify 
        differing treatment. Many institutions, particularly the AMA banks, are 
        now formalizing structures for reserves and product pricing offsets for 
        operating risks, and therefore warrant the same treatment as for credit 
        loss exposure.  
The key for operating losses, just as for 
        credit losses, is the institution’s ability to defend its offsets, 
        subject to supervisory review. If a bank can demonstrate to examiners 
        that it has covered expected losses, for credit or operational risk, in 
        reserves, product pricing, future margin income, etc., then it should 
        not be subject to additional capital penalties.  
3. Consistent standards for 
          reporting are needed.  
 
The ANPR and the Supervisory Guidance 
        appear to require that operational loss data should be recorded 
        consistent with Generally Accepted Accounting Principles (GAAP). This 
        seems consistent with the idea that regulatory capital addresses the 
        tangible risks that can be accounted for uniformly across all 
        institutions. Limiting the scope of operational loss data to those 
        reported in the general ledger seems reasonable to promote uniform 
        treatment. Such consistent treatment is the only way to provide 
        meaningful benchmarking. In fact, this is the current reporting approach 
        taken by the ABA ORC data consortium. Only actual losses are to be 
        submitted; no estimates are to be reported. If specific reserves or 
        accruals are actually booked to the general ledger, the amount can be 
        reported, then updated with the actual amount when it is known. 
 
It should also be recognized that the 
        exact point in time that a loss occurs is rarely definitive. There can 
        be a long lag between an initial event that could indicate loss and 
        final actual loss. At some point in between, the financial consequences 
        are typically recognized. Further, potential offsets (such as 
        self-insurance), make the reconciliation of the loss database to the 
        general ledger difficult. Of course, timing of events and recognition of 
        losses are always an issue. The important principle is to have 
        consistent standards for reporting financial information, whether for 
        operating loss or any other financial transaction. We encourage banking 
        regulators to work with accounting standard setters in coordination of 
        regulatory and accounting requirements. If the regulators were to 
        require different treatment for recognition of operating losses, it 
        would inevitably lead to lengthy interpretation of their own rules.
         
While we agree that the reporting of 
        operational losses should be consistent with GAAP – despite the 
        challenges enunciated above – there is an additional issue of concern to 
        the industry. Most banks wait until the reserving event to recognize a 
        loss financially. However, recent interpretations by the Financial 
        Accounting Standards Board are moving GAAP away from reserves for credit 
        losses that are not specific to individual events. This interpretation 
        can prevent banks from booking the operating loss under unallocated 
        reserves. On the other hand, operating losses by their very nature are 
        not linked to specific reserves. Thus, the new interpretation is making 
        it harder for banks to book and reconcile operating losses. In fact, the 
        Banking Agencies have just filed a comment letter on the American 
        Institute of Certified Public Accountants’ (AICPA’s) proposed new 
        treatment of unallocated reserves strongly urging the proposal be 
        abandoned. This issue remains open until the question of any change in 
        GAAP is resolved.  
4. Thresholds should be set by 
          institutions to reflect their own criteria for managing operating 
          risk.  
 
We agree that thresholds are needed so 
        that meaningful operational losses are identified for risk measurement 
        and management purposes. Our Committee believes that a prudent approach 
        would be for each institution to set its own internal thresholds 
        relative to its own operations, subject to supervisory review. An 
        institution should be able to demonstrate the appropriateness of its 
        threshold to the banking agencies. This is more management oriented and 
        tailored to the individual institution’s business. Of course, aggregated 
        external data typically requires a consistent threshold, but it must be 
        recognized that a bank may choose to have a different internal threshold 
        that best suits its own risk management systems.  
We would note that most errors and other 
        operational loss events are so trivial that collecting figures on their 
        costs would be excessively burdensome. Banks will, therefore, pick 
        thresholds that will provide the detail required to effectively manage 
        operational risk but will also avoid the collection of untold minutia of 
        data. As such determinations are likely to be different for different 
        banks, specific guidelines from the agencies should be avoided in favor 
        of flexibility with appropriate justification by institutions as to why 
        the threshold was set as it was.  
5. The Supervisory Guidance should 
          specify that different “significance” thresholds would be acceptable 
          for the external data, as compared to those used internally. 
 
 
It is certainly possible – and reasonable 
        – for an institution to use a lower threshold for internal purposes than 
        would be provided to an external benchmarking effort, such as ABA’s data 
        consortium. This would appear to create a conflict if an institution 
        uses its own lower thresholds for its AMA but intends to benchmark using 
        data from the consortium based on higher thresholds. However, 
        institutions will be able to statistically adjust for differences in 
        their own AMAs, and thereby not undermine the usefulness of the external 
        data. Therefore, the Supervisory Guidance needs to specify that the 
        Banking Agencies will accept different thresholds as  
appropriate to different institutions – 
        yet nonetheless accept higher common thresholds for the external data 
        from the consortium. It would be inappropriate to set an external data 
        standard for all banks based on the lowest level set by an individual 
        institution for its internal use. Doing so would impose huge costs with 
        no material benefit to the risk management within institutions that 
        believe a higher threshold is appropriate for their business and 
        operations.  
6. The Supervisory Guidance should 
          allow banks to determine the most effective way to use external data 
          in their AMA models.  
 
External data can be very useful in 
        helping a bank manage its risk. The ANPR appropriately allows 
        flexibility as to how AMA models can use external data. Flexibility is 
        important because integrating external data into an AMA model in a 
        useful manner will be very difficult, requiring scaling for a wide 
        variety of factors related to product lines, control environment, and 
        scale of activity. Moreover, the integration of such data is highly 
        experimental and its value, as yet, unproven. In some cases, external 
        data and information may not be available or may not accurately 
        represent the bank’s risk. Good business practices, suited to the 
        particular institution should be the guiding principle for regulatory 
        oversight of external data in AMA models.  
We note that other questions remain, 
        which would most appropriately be addressed in Pillar 2. These include:
         
• What constitutes “relevant” external 
          loss data?  
• Will relevance mean within the same 
          business line as opposed to from a bank of the same size?  
• How will the supervisors determine 
          that an institution has surveyed an “appropriate set” of external 
          data?  
• Should data be scaled domestically or 
          internationally?  
• How will the supervisors uniformly 
          compare data in various consortia and public databases?  
7. The Banking Agencies should 
          confirm consortium data confidentiality and data scaling to support 
          development of external operational loss data.  
 
We believe that data consortia, like the 
        ABA’s ORC, are important for benchmarking purposes and fostering 
        convergence in the methodologies for measuring and managing operational 
        risk. Privacy and confidentiality are critical to achieving bank 
        participation in data reporting consortia. To foster these collection 
        efforts and to facilitate the participation of banks in providing 
        operating loss data, it is critically important that the Banking 
        Agencies clearly establish in writing the confidentiality of such data 
        collection and aggregation.  
The ABA’s ORC has gone to great lengths 
        to protect the confidentiality of information provided for benchmarking. 
        Each reporter must sign a confidentiality agreement and agree to 
        safeguards for data security and integrity. Moreover, loss data 
        presented in any summary report prepared by the ABA are masked and 
        scaled, thereby protecting disclosure of the raw data. The source data 
        remains the confidential and proprietary property of the submitting 
        bank. None of the participants have direct access to the loss data 
        contained in the database except through summaries prepared by ABA.
         
Because of the confidentiality concerns, 
        ABA’s consortium does not collect descriptive information about 
        individual loss events. Without such information, the potential 
        applications for scenario testing are more limited. Therefore, in order 
        to encourage robust scenario testing, protection of confidentiality is 
        vital and regulatory acknowledgement of this and support for ways to 
        protect this information are needed.  
In part to assure data security, the 
        ABA’s ORC found it necessary to scale figures reported by its reporting 
        institutions. Scaling is appropriate for a wide variety of factors 
        related to product lines, control environment, and the scale of activity 
        and can be easily adapted for comparative analysis. The Supervisory 
        Guidelines should clearly indicate acceptance of scaling.  
8. All defendable risk mitigation 
          should be recognized to the extent that it offsets risk exposure.
           
 
The restriction proposed in the 
        Supervisory Guidance that institutions may reduce their operational risk 
        exposure results by no more than 20 percent to reflect the impact of 
        risk mitigants is arbitrary and does not promote the use and development 
        of risk mitigation. In fact, it may actually lead institutions to choose 
        risk-mitigation programs that are less than optimal. Certainly, we 
        acknowledge that exposure cannot be reduced by 100 percent of policy 
        coverage because not all claims get paid and there are often added 
        litigation costs. Our committee recommends eliminating the 20 percent 
        limit and focus on addressing the issues of extent and certainty of 
        coverage and solvency. For example, institutions should be allowed to 
        use a probability of payment, justified by historical data and including 
        added litigation costs.  
Moreover, the Supervisory Guidance 
        provides that an institution’s AMA model can consider insurance to 
        offset losses – but only if the provider is an A-rated insurance 
        company. However, some banks self insure or acquire insurance from a 
        captive insurance company. This captive or self-insurance clearly can 
        mitigate losses, and credit for this coverage should be provided. 
        Understandably, the Banking Agencies are concerned about the ability of 
        the captive or self-insurance to pay off claims. However, if a captive 
        or self-insurer can demonstrate that its claims-paying ability is up to 
        the standards of a rated insurance company, then its protection should 
        also be factored into the AMA model. Even an insurer with less than an 
        “A” rating provides risk mitigation. While it may provide relatively 
        less than the A-rated carrier, the offset should be recognized in the 
        AMA model.  
Further, to foster enhancements in risk 
        mitigation, the Banking Agencies should clearly articulate that all 
        forms of risk mitigation will be considered as can be justified by the 
        institution.  
9. Specific quantitative 
          requirements should be avoided.  
 
There are several provisions in the ANPR 
        that require quantitative support (e.g., for assumptions about 
        correlations among operations losses across business lines) and an 
        analytical framework to estimate an institution’s operational risk 
        exposure. An institution should be responsible to demonstrate the 
        appropriateness of its assumptions. A particular concern of our bankers 
        is that regulators will apply the methodology or analytical framework 
        used by one or more institutions as the “appropriate” or “minimum” 
        standard that should apply to all institutions. A one-size-fits-all 
        framework could not possibly work, given the diversity of activities and 
        risk management approaches that exist. Thus, how an institution 
        demonstrates the appropriateness of its assumptions should be within the 
        purview of the institution, and regulatory mandates or specific 
        quantitative requirements should be avoided. Given the wide scope of 
        operational risks, the inherent unpredictability of operational losses, 
        and the current lack of sufficient historical data, such requirements 
        are unreasonable.  
Similarly, true testing and verification 
        of certain elements of the operational risk framework will not be 
        possible until several years of experience have been acquired. Only with 
        sufficient historical information can control mechanisms be evaluated, 
        leading indicators confirmed, accuracy of quantitative methods assessed, 
        and appropriateness of a qualitative adjustment for the current 
        environment be evaluated. Some institutions with decentralized 
        operations would find many of these requirements particularly 
        challenging. The agencies should allow for databases to evolve and 
        become more sophisticated. The bottom line is that flexibility is 
        required and specific quantitative tests and requirements should be 
        avoided. The goal is to encourage good operational risk management, and 
        this should not be driven by arbitrary standards.  
III. Specific Responses on Key 
        Questions of Concern  
The proposed Supervisory Guidance lists 
        33 supervisory principles for use of the AMA framework. The ABA’s ORC 
        member banks were asked to review those 33 supervisory principles and to 
        rank them on a scale of 1 to 3, with 1 being “low concern” and 3 being 
        “high concern.” While most of the supervisory principles were not of 
        major concern to the ORC members, five scored over 2.00, and so pose 
        significant issues. These include, in order of concern, S 29, S 28, S 
        30, S12 and S 31. Additionally we would think that principles scoring 
        1.75 or more warrant attention, including S 20, S 23, S27, S 32, S 9, S 
        24 and S 25. The average score appears in parentheses on each 
        supervisory principle.  
S 01. The institution’s operational 
        risk framework must include an independent firm-wide operational risk 
        management function, line of business management oversight, and 
        independent testing and verification functions. (1.25)  
ABA’s ORC bankers believe in general that 
        they already meet this principle. Care must be taken so that the term 
        “independent” in the operations risk management function does not lead 
        to added requlatory requirements.  
S 02. The board of directors must 
        oversee the development of the firm-wide operational risk framework, as 
        well as major changes to the framework. Management roles and 
        accountability must be clearly established. (1.50)  
ABA’s ORC bankers believe that banks will 
        be able to meet this requirement.  
S 03. The board of directors and 
        management must ensure that appropriate resources are allocated to 
        support the operational risk framework. (1.56)  
Our committee members believe that they 
        have appropriate and adequate resources for this function (assuming, of 
        course, that regulatory requirements are not excessively burdensome).
         
S 04. The institution must have an 
        independent operational risk management function that is responsible for 
        overseeing the operational risk framework at the firm level to ensure 
        the development and consistent application of operational risk policies, 
        processes, and procedures throughout the institution. (1.25) 
 
ORC bankers believe in general that they 
        already meet this principle.  
S 05. The firm-wide operational risk 
        management function must ensure appropriate reporting of operational 
        risk exposures and loss data to the board of directors and senior 
        management. (1.25)  
ORC bankers are confident they will be 
        able to meet this requirement.  
S 06. Line of business management is 
        responsible for the day-to-day management of operational risk within 
        each business unit. (1.00)  
This appears to be the industry practice 
        to require that managers within the business areas be responsible for 
        the day-to-day management of operational risk.  
S 07. Line of business management must 
        ensure that internal controls and practices within their line of 
        business are consistent with firm-wide policies and procedures to 
        support the management and measurement of the institution’s operational 
        risk. (1.25)  
As indicated by the relatively low score, 
        ORC bankers believe that their internal controls are monitored and 
        determined to be consistent between business lines and the firm-wide 
        policies and procedures.  
S 08. The institution must have 
        policies and procedures that clearly describe the major elements of the 
        operational risk management framework, including identifying, measuring, 
        monitoring, and controlling operational risk. (1.25)  
This issue is of very low concern, 
        although several of the ORC members indicated that this is an ongoing 
        and evolving process.  
S 09. Operational risk management 
        reports must address both firm-wide and line of business results. These 
        reports must summarize operational risk exposure, loss experience, 
        relevant business environment and internal control assessments, and must 
        be produced no less often than quarterly. (1.75)  
There is a somewhat higher level of 
        concern about this supervisory principle that arises from uncertainty 
        about the term “relevant business environment.” Additionally, for banks 
        with a decentralized structure, aggregating and quantifying operational 
        risks across the enterprise will be difficult and will be an evolving 
        process.  
S 10. Operational risk reports must 
        also be provided periodically to senior management and the board of 
        directors, summarizing relevant firm-wide operational risk information. 
        (1.50)  
Again, this appears to be an evolving 
        process, and there is wide expectation that operational risk reports 
        would become more formalized and complete.  
S 11. An institution’s internal 
        control structure must meet or exceed minimum regulatory standards 
        established by the Agencies. (1.13)  
This is uniformly perceived as already 
        being met.  
S 12. The institution must demonstrate 
        that it has appropriate internal loss event data, relevant external loss 
        event data, assessments of business environment and internal controls 
        factors, and results from scenario analysis to support its operational 
        risk management and measurement framework. (2.19)  
The ABA’s ORC banks are participating 
        already in a program to meet this standard. However, members expressed 
        some concern about the term “relevant external loss data” and believe 
        that it is an institution’s responsibility to make such a determination, 
        consistent with industry practices and appropriate support for the 
        particular application (discussed in Nos. 4, 5, and 6, above). As noted 
        in No. 7 above, scenario testing may be limited if there is no 
        assurances of confidentiality of descriptive information for individual 
        loss events that may be collected as part of any outside data collection 
        and benchmarking effort.  
S 13. The institution must include the 
        regulatory definition of operational risk as the baseline for capturing 
        the elements of the AMA framework and determining its operational risk 
        exposure. (1.13)  
There is consensus that this has already 
        been done. However, there was some concern raised related to the 
        recognition of risk of litigation. It may well be that institutions will 
        settle nuisance or baseless lawsuits for insignificant sums of money in 
        order to put closure to the action and reduce legal costs. This could be 
        considered a cost of doing business, and clarification regarding these 
        actions versus the risk of litigation should be made.  
S 14. The institution must have clear 
        standards for the collection and modification of the elements of the 
        operational risk AMA framework. (1.25)  
Institutions understand that they will 
        need to justify the assumptions that underpin their AMA framework and 
        any changes that may be required. Regulatory flexibility is once again 
        extremely important, as the modeling will clearly change as experience 
        is gained, as economic and business conditions require, and as risk 
        management procedures and methodologies improve.  
S 15. The institution must have at 
        least five years of internal operational risk loss data captured across 
        all material business lines, events, product types, and geographic 
        locations. (1.63)  
Each institution should determine what 
        constitutes the appropriate business lines, events, geographic locations 
        and product types to be captured for effective risk management. 
        Institutions understand that they will need to justify these judgements. 
        Flexibility is required, however, as questions will inevitably arise. 
        For example, several members suggested that data would be available for 
        key lines of business but would not be currently available for the 
        entire organization. Some members also asked if the geographic location 
        includes international operations, since the current data reporting 
        project only includes domestic locations.  
Overall, the concern is relatively low to 
        meet this standard, as long as supervisory approval is granted to allow 
        for a shorter period, such as three years, which was suggested in the 
        ANPR.  
S 16. The institution must be able to 
        map internal operational risk losses to the seven loss-event type 
        categories. (1.00)  
ABA’s ORC bankers believe that they 
        already meet this principle.  
S 17. The institution must have a 
        policy that identifies when an operational risk loss becomes a loss 
        event and must be added to the loss event database. The policy must 
        provide for consistent treatment across the institution. (1.00)
         
Committee members believe that they 
        already meet this principle. As noted above (No. 3) regarding GAAP 
        accounting, the exact point in time that a loss occurs is rarely 
        definitive, as there are timing issues between an initial event that 
        could indicate loss and final actual loss. Offsets make the 
        determination difficult as well. The important principle is to have 
        consistent standards for reporting financial information.  
S 18. The institution must establish 
        appropriate operational risk data thresholds. (1.38)  
See No. 4 above for a complete discussion 
        on thresholds.  
S 19. Losses that have any 
        characteristics of credit risk, including fraud-related credit losses, 
        must be treated as credit risk for regulatory capital purposes. The 
        institution must have a clear policy that allows for the consistent 
        treatment of loss event classifications (e.g., credit, market, or 
        operational risk) across the organization. (1.50)  
While we agree that the institution 
        should have a clear policy across the institution, we suggest that there 
        be flexibility for the institution in recognizing certain losses as 
        either credit or operational losses. This is especially true in regards 
        to retail credit products and related losses. (See No. 1 above for a 
        more complete discussion.)  
S 20. The institution must have 
        policies and procedures that provide for the use of external loss data 
        in the operational risk framework. (1.88)  
ABA’s ORC bankers feel confident that 
        they can meet this supervisory standard, provided that the regulators 
        permit scaling of data. In the ORC data reporting project, data are 
        currently scaled based on gross domestic income and assets (and, in 
        fact, participants provide full-time-equivalent employess, FTEs, and 
        other metrics for potential future use). This is done both to make the 
        data comparable among institutions and for data security. We believe 
        that the Supervisory Guidance should explicitly state that the scaling 
        approach is acceptable and that more than one method of scaling could be 
        adopted. (See No. 7 above.)  
S 21. Management must systematically 
        review external data to ensure an understanding of industry experience. 
        (1.63)  
ORC members believe that they can meet 
        this supervisory standard. However, the challenge for institutions will 
        be to determine what would be considered an “appropriate set” of 
        external data that best facilitates the effectiveness in managing 
        operational risk (see No. 6 above.)  
S 22. The institution must have a 
        system to identify and assess business environment and internal control 
        factors. (1.50)  
The ORC members will have such a system. 
        However, for some banks in a decentralized operating environment, the 
        challenge will be in assessing the risks and aggregating them. 
 
S 23. Management must periodically 
        compare the results of their business environment and internal control 
        factor assessments against actual operational risk loss experience. 
        (1.88)  
Again, comparison of the business 
        environment and internal control factor assessments against actual risk 
        loss experience in a decentralized operating environment may be a 
        challenge, as stated above under S 22.  
S 24. Management must have policies 
        and procedures that identify how scenario analysis will be incorporated 
        into the operational risk framework. (1.75)  
Given the limitations of outside data and 
        the expected evolution of explicit modeling, concern was expressed 
        regarding uncertainty as to how scenario analysis will weigh into the 
        capital model and its impact on the overall capital charge. Limitations 
        due to confidentiality concerns on external data and its impact on 
        scenario analysis should be considered here (see No. 7 above). Some 
        bankers thought that examples would be helpful as they consider the 
        appropriate method to incorporate scenario analysis.  
S 25. The institution must have a 
        comprehensive operational risk analytical framework that provides an 
        estimate of the institution’s operational risk exposure, which is the 
        aggregate operational loss that it faces over a one-year period at a 
        soundness standard consistent with a 99.9 percent confidence level. 
        (1.75)  
The 99.9 percent confidence level as a 
        minimum standard appears overly conservative. Certainly, the current 
        state of the art may not enable a meaningful estimate of risk exposure 
        at this confidence level, and given the wide scope of operational risk 
        and the inherent unpredictability of operational losses, it may never be 
        possible to meet this requirement.  
S 26. Management must document the 
        rationale for all assumptions underpinning its chosen analytical 
        framework, including the choice of inputs, distributional assumptions, 
        and the weighting across qualitative and quantitative elements. 
        Management must also document and justify any subsequent changes to 
        these assumptions. (1.63)  
ORC bankers believe in general that they 
        already meet this principle.  
S 27. The institution’s operational 
        risk analytical framework must use a combination of internal operational 
        loss event data, relevant external operational loss event data, business 
        environment and internal control factor assessments, and scenario 
        analysis. The institution must combine these elements in a manner that 
        most effectively enables it to quantify its operational risk exposure. 
        The institution can choose the analytical framework that is most 
        appropriate to its business model. (1.88)  
Many comments in the previous section 
        address this concern. Our members anticipate meeting this standard, 
        although the process may not be straightforward. The flexibility to 
        choose the analytical framework that is most appropriate to an 
        institution’s business model is the appropriate approach and emphasizes 
        good business practices rather than arbitrary restrictions and 
        requirements.  
S 28. The institution’s capital 
        requirement for operational risk will be the sum of expected and 
        unexpected losses unless the institution can demonstrate, consistent 
        with supervisory standards, the expected loss offset. (2.25) 
 
As discussed in detail above in No. 2, 
        the ABA objects to the inclusion of expected losses in capital 
        calculation.  
S 29. Management must document how its 
        chosen analytical framework accounts for dependence (e.g., correlations) 
        among operational losses across and within business lines. The 
        institution must demonstrate that its explicit and embedded dependence 
        assumptions are appropriate, and where dependence assumptions are 
        uncertain, the institution must use conservative estimates. (2.38)
         
As is discussed in detail in No. 9 above, 
        we have serious reservations concerning the ability of any institution 
        to collect sufficient data to defend correlation assumptions. Given the 
        sparse data available, explicit and objective determinations are not 
        always possible. Instead we recommend that heuristic and qualitative 
        experience should be allowed as bases for the required correlations.
         
S 30. Institutions may reduce their 
        operational risk exposure results by no more than 20% to reflect the 
        impact of risk mitigants. Institutions must demonstrate that mitigation 
        products are sufficiently capital-like to warrant inclusion in the 
        adjustment to the operational risk exposure. (2.25)  
As noted in No. 8 above, our members 
        believe that the limitation on risk mitigation to no more than twenty 
        percent is simply arbitrary and capricious on the part of the Banking 
        Agencies. Keeping the floor on risk mitigation so low may force 
        institutions to use programs that are less protective than otherwise. 
        Our banks understand that exposure cannot be reduced by one hundred 
        percent of policy coverage because not all claims get paid and that 
        there are often added litigation costs. However, rather than imposing an 
        arbitrary floor, the Banking Agencies should focus on addressing the 
        issues of extent and certainty of coverage and solvency.  
Additionally, the guidelines do not seem 
        to allow using captive insurance coverage as risk mitigation. Captive or 
        self-insurance with due diligence and coverage from reinsurance 
        companies should be allowed, as discussed above in No. 8. The regulation 
        should provide flexibility, allowing for recognition of other risk 
        mitigation products that emerge in the future.  
S 31. Institutions using the AMA 
        approach for regulatory capital purposes must use advanced data 
        management practices to produce credible and reliable operational risk 
        estimates. (2.06)  
There are several requirements built into 
        this standard, including the ability to factor in adjustments related to 
        risk mitigation, correlations, and risk assessments. This may prove to 
        be difficult for decentralized operating environments as well as the 
        issues surrounding correlations as noted in S 29.  
S 32. The institution must test and 
        verify the accuracy and appropriateness of the operational risk 
        framework and results. (1.88)  
ORC bankers believe in general that they 
        already meet this principle.  
S 33. Testing and verification must be 
        done independently of the firm-wide operational risk management function 
        and the institution’s lines of business. (1.63)  
ORC bankers believe in general that they 
        already meet this principle.  
Conclusion  
The shared goal among banks and the 
        Banking Agencies is to have effective risk management practices in place 
        and appropriate amounts of capital to support the risk that is assumed 
        by each institution. We believe the best way to accomplish this is to 
        allow institutions to determine which combination of elements is 
        appropriate to assess and manage operational risk within their 
        institutions. Banks understand that they must defend the assumptions 
        that underlie their methodologies. This approach is management oriented, 
        reflects an individual institution’s business, and is consistent with a 
        principles-based regulatory approach.  
Moreover, flexibility is critical as 
        risk-management practices – including analytical techniques and use of 
        risk-mitigants – are evolving and will improve as experience is gained. 
        Arbitrary standards would fail to meet the test of time and should be 
        avoided.  
Lastly, addressing concerns over 
        confidentiality of external data will help to foster convergence in the 
        methodologies for measuring and managing operational risk and facilitate 
        more scenario testing.  
We appreciate the opportunity to comment 
        on this important issue.  
Sincerely,  
James Chessen  
        Chief Economist  
        American Bankers Association 
        Washington, DC 
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