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Banker Resource Center

Consumer Deposits and Related Activities

Reference materials covering regulations, examination manuals, and supervisory resources for consumer deposits and transaction account topics. Specific areas of focus include the Electronic Fund Transfer Act (EFTA), Expedited Funds Availability Act (EFA Act), Truth in Savings Act (TISA), Garnishments, Remittances, Prepaid Accounts, and Overdrafts.

Laws and Regulations

Key laws and regulations that pertain to FDIC-supervised institutions; note that other laws and regulations also may apply.

  • Electronic Fund Transfer Act
    • Part 1005 — Electronic Fund Transfers (Regulation E) provides a basic framework that establishes the rights, liabilities, and responsibilities of participants in electronic fund transfer systems such as automated teller machine transfers, telephone bill-payment services, point-of-sale terminal transfers in stores, and preauthorized transfers from or to a consumer’s account (such as direct deposit and social security payments)
  • Expedited Funds Availability Act
  • Truth in Savings Act
  • Garnishments
  • Prepaid Accounts
    • Final Rule Prepaid Accounts provides the final rule under the Electronic Fund Transfer Act (Regulation E) and the Truth in Lending Act (Regulation Z) by the Consumer Financial Protection Bureau (CFPB)
    • Section 1005.20 of Regulation E provides the regulatory requirements for gift cards and gift certificates
  • Overdrafts

Supervisory Resources

Frequently asked questions, advisories, statements of policy, and other information issued by the FDIC alone, or on an interagency basis, provided to address consumer protection issues.

  • Electronic Fund Transfer Act
    • Section VI. Deposits — EFTA of the FDIC’s Consumer Compliance Examination Manual includes an introduction to the EFTA and outlines regulatory requirements as well as related examination procedures
  • Expedited Funds Availability Act
    • Section VI. Deposits — EFA of the FDIC’s Consumer Compliance Examination Manual provides an introduction to the EFA Act and outlines regulatory requirements as well as related examination procedures
    • Risk Management of Remote Deposit Capture provides guidance to assist financial institutions in identifying risks in their remote deposit capture systems and evaluating the adequacy of controls and applicable risk management practices
  • Truth in Savings Act
    • Section VI. Deposits — TISA of the FDIC’s Consumer Compliance Examination Manual provides an introduction to the TISA and outlines regulatory requirements as well as related examination procedures
  • Garnishments
  • Prepaid Accounts
    • Section VI. Deposits — EFTA of the FDIC’s Consumer Compliance Examination Manual includes information, including examination procedures, regarding the regulatory requirements for prepaid accounts
    • Section V. Lending — TILA of the FDIC’s Consumer Compliance Examination Manual provides information, including examination procedures, regarding the regulatory requirements for prepaid accounts
  • Overdrafts

Other Resources

Supplemental information related to consumer protection issues.