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Compliance Training Program

Introduction to Consumer Protection School

Program Overview

The Introduction to Consumer Protection School (ICPS) is a course for pre-commissioned compliance examiners. It includes an overview of the various consumer protection laws and regulations and compliance examination procedures.

Key Objectives

Upon completion of this course, participants will be able to:


This is a two-week course.

Instructional Format

Pre-course work (Independent Self Study), facilitated classroom discussion/lectures, live demonstration of examiner tools (e.g., Escrow Calculator, APRWin Calculator) small group activities, in-class case study, and a post-course assignment (web-based training course.)

ICPS uses a ‘just-in-time’ training approach to introduce new skills to participants and provides them with practice opportunities in the classroom, just before they apply them in the field through on-the-job (OJT) training.



Target Audience

This course is for pre-commissioned compliance examiners who generally have one to two months of experience in compliance examinations.

This course is open to appropriate staff of the FDIC and partner government regulatory agencies. This course is not open to the public or staff of private banks.

Pre-Course Assignment

The pre-course learning activities are critical to the completion of the course. The assignment is to complete several computer based instruction modules and to read a brief regulation overview for each regulation taught in ICPS.

The pre-course assignment is generally due two weeks/11 business days prior to the start of the session. The pre-course information sent approximately two months prior to the start date will specify the exact date the work is due for any given session.

Official Time

The Division of Depositor and Consumer Protection (DCP) allows an FDIC participant 12 hours of official time to complete the pre-course assignment.

Special Requirements

Participants must bring a laptop and their official ID.

Course Feedback

Couse Feedback, sent approximately thirty days after the conclusion of the school, provides input for each participant to identify specific topics or areas where focused study or additional support during OJT training might be particularly useful. These focus areas are the result of consultation between the participant and their table group instructor. The stated focus areas are also the result of participant reflection, instructor observation, and an end of course assessment.

Post-Course Assignment

To further support OJT, the just-in-time training approach provides additional, on-demand resources a participant can access when they need it. After ICPS, each participant is required to complete an hour-long web-based Fair Credit Reporting Act (FCRA) course. FDIC participants access the course on FDICLearn and must complete the training prior to attending Introduction to Fair Lending School. State agency participants access the course on the external FDIC Global website and must complete the training within 90 days of the end date of the session they attended.


Continuing Education Unit (CEU): 6.3
Continuing Professional Education Unit (CPE): 76.0

More Information

CPE Credit logoFor information regarding administrative policies such as complaints and refunds, please contact Corporate University, Attn: NASBA Representative Ava Livas, Room A-3025, 3501 North Fairfax Drive, Arlington, VA 22226 (703) 562-2463.

The Federal Deposit Insurance Corporation is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

IACET logoThe Federal Deposit Insurance Corporation (FDIC) is accredited by the International Association for Continuing Education and Training (IACET) ( The FDIC complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, the FDIC is accredited to issue the IACET CEU.

For more information concerning course content and administration, please contact Anne Gruber at (703) 516-5424 or Sonya Staples at (703) 516-5870.