Supervision of Technology Service Providers and Outsourcing Technology Services

Highlights: 

• The FFIEC has issued a revised Information Technology (IT) Examination Booklet on the Supervision of Technology Service Providers (TSP Booklet), which addresses the supervision of third-party servicers that enter into contracts with regulated financial institutions and outlines the FFIEC's risk-based supervisory program related to the oversight of TSPs.
• The revised TSP Booklet replaces the March 2003 edition and rescinds Supervisory Policy 1, "Interagency EDP Examination, Scheduling and Distribution Policy," September 1991 (Revised) and Supervisory Policy 11, "Enhanced Supervision Program for Multidistrict Data Processing Servicers," January 1995.
• The Agencies have issued new Administrative Guidelines—Implementation of Interagency Programs for the Supervision of Technology Service Providers , which explain how the Agencies implement TSP supervisory programs. The Guidelines include examiner reporting templates.
• The FFIEC has also updated the Outsourcing Technology Services Booklet , which details engagement criteria and examination procedures a financial institution should use when outsourcing the security management function to third parties (Managed Security Service Providers).

Distribution: 
FDIC-Supervised Institutions 

Suggested Routing: 
Chief Executive Officer 
Chief Operating Officer 
Chief Information Officer 

Note: 
An electronic version of the FFIEC press release announcing the TSP Booklet is available at http://www.ffiec.gov/press.htm . Electronic versions of the booklets are available at http://ithandbook.ffiec.gov/it-booklets.aspx . The Guidelines are available at http://ithandbook.ffiec.gov/reference-materials.aspx . 

FDIC Financial Institution Letters (FILs) may be accessed from the FDIC's Web site at www.fdic.gov/news/financial-institution-letters/2012/index.html . 

To receive FILs electronically, please visit http://www.fdic.gov/about/subscriptions/fil.html . Paper copies may be obtained through the FDIC's Public Information Center, 3501 Fairfax Drive, E-1002, Arlington, VA 22226 (877-275-3342 or 703-562-2200).