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Inactive Financial Institution Letters 

FFIEC Interagency Statement:

Guidance Concerning
Fiduciary Services
and Year 2000 Readiness

To: The Board of Directors and Chief Executive Officers of all federally supervised financial institutions and examining personnel and senior management of each FFIEC agency.


Financial institution fiduciaries manage a variety of tangible and financial assets for beneficiaries. As fiduciaries, they are obligated to protect the assets of all account beneficiaries, and manage all client assets solely in those beneficiaries’ best interests. If a fiduciary exercises investment discretion over its accounts, the standard of care is higher for investing and managing client assets. Year 2000 problems affecting fiduciary services may expose financial institutions to increased risks.

Financial institutions need to consider potential Year 2000 problems that could affect their fiduciary clients. A financial institution’s lack of response to fiduciary Year 2000 issues may be interpreted by beneficiaries and other interested parties as a failure to fulfill its fiduciary duties and to observe the standards of prudence set by the Employee Retirement Income Security Act of 1974 (ERISA) and other applicable laws and regulations.


The purpose of this guidance is to remind financial institutions of the potential for increased risk of Year 2000 problems associated with fiduciary services. The guidance describes controls and actions that institutions should use to manage these risks.

The Federal Financial Institutions Examination Council (FFIEC) has issued guidelines on many Year 2000 topics. The existing FFIEC Year 2000 guidance applies to all services, including fiduciary services offered by financial institutions regulated by the FFIEC member agencies. The FFIEC agencies expect Directors and senior management to review the existing FFIEC statements when deciding how to remedy the Year 2000 problems of fiduciary accounting and operating systems, including all add-on or feeder systems. These statements can be found on the FFIEC’s Internet site at http://www.FFIEC.GOV .

Areas of Potential Risk

To avoid an increase in an institution’s operational, reputation, legal, compliance and financial risks, the FFIEC agencies advise each financial institution to address Year 2000 problems that they identify in fiduciary relationships. Some specific areas of concern include:

-- Account and Asset Administration
-- Third-Party Risk
-- Counterparty Risk
-- Transfer Agent Services
-- Client Disclosures

We discuss each below.

Account and Asset Administration

As previously noted, a fiduciary is obligated to manage fiduciary assets and relationships in the best interest of account beneficiaries. A fiduciary must take the necessary steps to ensure that internal accounting systems are Year 2000 ready and that assets held for beneficiaries do not expose the fiduciary to unnecessary risks. The FFIEC agencies expect financial institutions to:

Develop a process to evaluate potential Year 2000 risks associated with managing clients’ assets.

Conduct a thorough review of significant fiduciary account assets to determine potential liability or exposure attributable to issuers of securities with Year 2000 problems. Certain types of assets, such as closely held companies, partnership interests, and income producing real estate, may also be the source of potential Year 2000 exposure. Financial institutions can conduct this review as part of ongoing account reviews.

Third Party Risk

Financial institution fiduciaries may use a variety of third party service providers to help them in meeting their fiduciary responsibilities (1). Some common types of services obtained through third parties are: depositories, investment advisory, custodial, transfer, fiscal and paying agencies. A financial institution that relies on third parties to meet its fiduciary obligations should be aware that it could experience increased risk because of the third party’s Year 2000 problems. The FFIEC agencies expect financial institutions to:

-- Evaluate the Year 2000 readiness of third parties that the financial institution uses to meet its fiduciary responsibilities.

-- Include alternatives to significant third parties in their contingency planning to reduce risk to account beneficiaries from a third party’s failure to meet its contractual obligations.

Counterparty Risk

Counterparties are entities engaged in a financial transaction in which each party fulfills a role in the execution of the transaction (2). A fiduciary’s services may be adversely affected if counterparties are unable to meet their legal or contractual obligations because of Year 2000 problems. For example, if a counterparty is unable to settle a securities transaction, the account beneficiary may suffer harm. A financial institution may be exposed to counterparty risk in a variety of fiduciary activities including custodial services, retirement services, and trustee relationships.

The FFIEC agencies expect financial institutions to:

-- Evaluate the Year 2000 readiness of each significant counterparty with which they routinely conduct fiduciary business.

-- Include alternatives to fiduciary counterparties in the institution’s Year 2000 contingency plans to reduce risk to account beneficiaries from counterparty failure.

Transfer Agent Services

Some financial institutions offer transfer agent services to clients. Financial institutions that offer these services should ensure that they address any Year 2000 problems, particularly those associated with use of automated transfer agent systems. Some potential Year 2000 concerns with a transfer agent’s computer programs include the failure of a system to accept securities transfers and difficulties calculating dividend payment dates for equity securities and maturity dates for debt securities.

Client Disclosures

Legal documents establishing fiduciary relationships require a fiduciary or trustee to render specific fiduciary services. A financial institution may reduce its risks of litigation if it discloses to beneficiaries information addressing the Year 2000 date change (3).

The FFIEC agencies expect financial institutions to consult legal counsel to determine whether they are responsible for disclosing to account beneficiaries:

-- The extent of their Year 2000 preparation.

-- Significant Year 2000 issues with specific asset holdings in customer accounts.

-- Significant Year 2000 issues with third parties and counterparties.


The FFIEC agencies expect financial institutions offering fiduciary services to review their fiduciary services and fiduciary account assets to identify potential liabilities or exposures from the Year 2000 date change. In addition, FFIEC member agencies expect that financial institutions will act to mitigate and manage Year 2000 exposures resulting from their fiduciary services. The action a particular financial institution takes to manage these risks depends on the types of fiduciary services offered by the institution and the types of assets managed for account beneficiaries.


(1) For additional information concerning third parties, please review the FFIEC Interagency Statement Guidance Concerning Institution Due Diligence in Connection with Service Provider and Software Vendor Year 2000 Readiness, dated March 17, 1998.

(2) For additional information concerning counterparties, please review the FFIEC Interagency Statement Guidance Concerning the Year 2000 Impact on Customers, dated March 17, 1998.

(3) For additional information concerning customer disclosures, please review the FFIEC Interagency Statement Guidance Concerning Year 2000 Customer Awareness Programs, dated May 13, 1998.

Last Updated 07/17/1999

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