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Financial Institution Letter
FDiTech Launches “Office Hours” to Connect with Stakeholders on Banking-Related Technological Innovation


FDiTech — the FDIC’s Office of Innovation — is launching a new initiative to connect with stakeholders on a wide range of technology-related topics.  FDiTech’s Office Hours offer an opportunity for bankers, fintechs, and other interested parties to have one-on-one conversations with FDIC staff about current and evolving technological innovations related to the business of banking.  The first round of Office Hours will focus on artificial intelligence and machine learning.

Statement of Applicability: This Financial Institution Letter (FIL) applies to all FDIC-supervised financial institutions. Office Hours are open to all interested parties.


  • The goal of FDiTech’s Office Hours is to provide an open forum for conversations with fintechs, members of the public, bankers, and other stakeholders to discuss how technology can be used to: improve the efficiency, effectiveness, and stability of U.S. banking operations, services, and products; support access to financial institutions, products, and services; and better serve consumers.
  • The first round of Office Hours will focus on artificial intelligence and machine learning (AI/ML).  FDiTech personnel are interested in participants’ input and views on AI/ML technology, particularly as it is applied to financial institutions’ back office processes, Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance, decision-making around credit worthiness, and cybersecurity.  Office Hours pertaining to other topics may be announced later in the year.
  • While FDiTech anticipates a high demand for these Office Hours, there will be a limited number of available meetings. Specifically, FDiTech anticipates hosting approximately 15 one-hour sessions each quarter. Interested parties wishing to participate in these sessions should email a simple expression of interest to no later than May 24, 2021 .  In response, FDiTech will ask stakeholders to provide additional information no later than Friday, May 28, 2021 . The FDIC will use this information to schedule these limited one-on-one sessions during the week of June 14, 2021. FDiTech will host additional Office Hours later in the year.
  • The mission of FDiTech is to increase the velocity of transformation in the banking sector by encouraging the adoption of technological innovations through increased collaboration with market participants.  More information about FDiTech is available at .


FDIC-Supervised Institutions

Suggested Routing:

Chief Executive Officer
Compliance Officer
Chief Lending Officer
Chief Technology Officer

Last Updated: April 29, 2021