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FIL-116-2002 Attachment B
Notes
 

Attachment II 

ACCESS CODE ______________

FDIC: FDICconnect: Post Examination Survey Joint Compliance & CRA Exam

For each of the statements listed below, please mark whether you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree, or strongly disagree by placing an "x" in the appropriate box. If there are any questions for which you do not know the answer, or that do not apply to your bank examination, please choose "neither agree nor disagree" as your response.

1. Pre-examination Process Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 
a. The lead-time was sufficient to gather the information requested prior to the onsite examination.      
b. The pre-examination requests were reasonable in scope.      
c. Materials requested in the pre-examination were used during the examination.      
d. The pre-examination request made the examination run more efficiently.      
e. Recommendations to improve the pre-examination process:      
2. Examiners Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 
a. The examiners described the examination's scope and objectives effectively.      
b. The examiners were knowledgeable about your institution.      
c. The examiners demonstrated a thorough understanding of the laws and regulations.      
d. The examiners were responsive to your questions and concerns.      
e. The examiners communicated effectively with your management throughout the examination.      
f. The examiners treated you professionally.      
g. Recommendations regarding the examiners:      
3. Examination Process Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 
a. All major findings of the examination were discussed with you prior to the examiners leaving your institution.      
b. Senior management officials were given the opportunity to react to the examination findings.      
c. The examination was completed in a reasonable timeframe.      
d. Recommendations to improve the examination process:      
4. Examination Report Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 
a. The report accurately reflected the examination findings as conveyed to you during the examination.      
b. The report was easy to understand.      
c. The report accurately portrayed your institution's practices and compliance posture.      
d. The transmittal letter and other written communications concerning the examination report were clear and concise.      
e. The report contained useful recommendations for improving your compliance practices and/or CRA program.      
f. Recommendations to improve the examination report:      
5. Overall Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree 
a. The examination findings will assist you in enhancing your compliance and/or CRA program.      
b. The examination was conducted in a fair and objective manner.      
c. Other comments or recommendations:      
6. Optional : If you would like a headquarters official to contact your institution about your recent examination or any other matter, please provide the information below. Your survey will be forwarded to the reviewing official in the Division of Depositor and Consumer Protection at headquarters. 
Name of Institution:       
City/State:       
Contact Person:       
Title:       
Telephone :       
The Office of the Ombudsman (1-877-ASK-FDIC (877-275-3342), Option 3) is also available to confidentially discuss problems with, or concerns about, your examination. The Office of the Ombudsman's mission is: to be an effective, neutral, and confidential resource and liaison for the banking industry and the general public; to facilitate the resolution of problems and complaints in a fair, impartial and timely manner; provide prompt, meaningful feedback; and to influence positive change at the FDIC.