Paducah Bank
and Trust Company
From: Rusty
Smith
Sent: Thursday, August 05, 2004 2:24 PM
To: Comments
Subject: Joint Agency Notice - Overdraft Protection Programs
August 5, 2004
Mr. Robert E. Feldman, Executive Secretary
ATTN: Comments
FDIC
550 17th Street NW
Washington, DC 20429
Re: Comments on Interagency Guidance on ODP Programs
The Paducah Bank and Trust Company is a $370 million bank with
five offices located in Paducah, Kentucky. We currently offer the
Pinnacle
Financial Strategies’ Bounce ProtectionSM to our checking
account customers and feel that the charges associated with this
service
should not be considered to be finance charges as defined by Regulation
Z.
We provide this service to all customers once the account has been
open for 30 days as long as that account is in good standing at
that time. No credit check is performed to determine eligibility
for this
service, and there is no contractual obligation between the customer
and the Bank. We provide customers with a brochure describing this
service at account opening and explain the criteria for eligibility
at that time, as well as inform them of the overdraft limit for
their account type. There is no annual fee for this service; the
customer
is never charged interest or daily fees in conjunction with this
program. In the event the customer’s account becomes overdrawn,
he/she is charged our standard overdraft fee (which is charged
regardless of whether or not the account has this service) but
the item is paid.
This allows the customer to avoid any embarrassment that could
arise due to overdrafts, guards against any damage a dishonored
item could
cause to their credit rating, and prevents the customer from having
to pay additional fees for the overdraft to the affected merchant.
In order for a customer to maintain this service, he/she must only
make regular deposits and bring the account to a positive balance
at least once every 30 days. These deposits allow us to recover
any overdrafts and associated charges on a regular basis.
We do feel that full disclosure of this service and clear communication
with our customers is vitally important. However, since we feel
that this service does not constitute a loan, we feel that
regulatory
measures regarding programs of this type would be better addressed
through Regulation DD.
The suggested 30-day charge-off period would be a disaster for
both the Bank and the consumer. Customers often need more than
30 days
to bring an account back to a positive balance. If it were mandatory
to charge off overdrawn accounts at 30 days, this would cause
great harm to the credit records of many hard-working and well-intentioned
deposit customers. It would also cause the Bank’s charge offs
to greatly increase. Also, it would create unnecessary administrative
burden with closing accounts and reopening accounts when the customer
really only needed a few more days to bring the balance to a positive
status. We would also expect the Bank’s recoveries to increase
as well, but only with additional collection expenses incurred,
thus harming the profitability of the Bank.
Reporting the "unused" commitment of overdraft protection
is unneeded and not reflective of what the protection is all about—which
is a courtesy that can be removed at the Bank’s discretion.
Given the discretionary nature of this service, there is no true
commitment.
The additional reporting of monthly and cumulative overdraft
fees on customer statements, separated between fees incurred
under overdraft
protection versus returned items, is excessive and burdensome—the
fees are already clearly stated on each monthly statement and our
customers receive a daily notice of fees as overdraft items are
honored or returned.
The requirement of any sort of "notice" for non-check
transactions before the overdraft is incurred is unworkable in
the majority of
situations since it would require us to be online-real time for
point of sale and to monitor all ACH transactions. This would not
only
be expensive, it would also be burdensome. Both of those factors
would be harmful to customers as fees would increase to cover the
increased maintenance costs.
A cap or other limit on the number and/or amount of overdraft
fees does not seem fair as well. A cap would create an uneven
playing
field with the merchant who is not limited in fee assessment
and would lead to more returned items, which would be to the
detriment
of our customers.
The suggestion for a formal "opt out" process would
be burdensome and, without some very specific disclosures on
the impact
of the opt-out (no discretion to honor a check, impact on credit,
additional merchant fees, etc.), would create reputation risk
to the Bank.
Thank you for consideration of our concerns.
Sincerely,
Joseph H. Framptom,
Chairman and CEO
Wallace
B. Bateman
President
John H. Durbin
Chief
Financial Officer
Victor G. Bopp
Chief Risk Officer
Russell
G. Smith
Compliance
Officer
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