June 10, 2002
MEMORANDUM FOR PRESIDENT'S MANAGEMENT COUNCIL
FROM: John D. Graham
SUBJECT: Agency Draft Information Quality Guidelines
The quality of information disseminated to the public by the Federal Government
needs to be
improved.
Reflecting this need, Congress recently directed OMB to issue government-wide
guidelines that "provide policy and procedural guidance to Federal agencies for ensuring and
maximizing the quality,
objectivity, utility, and integrity of information (including statistical
information) disseminated by Federal
agencies." The Administration is committed to vigorous implementation of this
information quality law.
OMB issued government-wide information quality guidelines on September 28 last
year. Each
Federal agency is now required to issue its own guidelines that will ensure the
quality of information that
it disseminates. These guidelines must include mechanisms to allow the public to
seek correction of
disseminated information that does not comply with the information quality
standards in the OMB or
agency guidelines. To permit public participation and comment, and to facilitate
interagency
coordination, agencies are expected to make their draft guidelines available for
public comment.
My staff and I have completed a preliminary review of the draft agency
guidelines currently
available for public comment. We want to thank you for the substantial effort
and careful deliberation
reflected in the agency drafts. Agencies, with highly diverse program
responsibilities, disseminate a
wide variety of kinds of information to serve many different purposes. The
agency drafts properly
reflect this variety.
Some agencies have developed particularly noteworthy provisions that I would
suggest for
consideration by other agencies in reviewing and revising their own draft
guidance. I would also like to
point out some provisions in agency drafts that do not appear consistent with
the text and intent of the
OMB guidelines or are otherwise contrary to Administration policy.
Based on our review, I have attached a discussion of important issues,
identified noteworthy
approaches for consideration, and provided guidance on those provisions that
need to be adopted
uniformly in all agency guidance. I request that you send this attachment to the
appropriate officials
who are responsible for developing your agency's information quality guidelines.
We have asked agencies to submit draft final guidelines to us for review by
August 1 (which we
have extended from an original July 1 deadline). We encourage you to use this
extra time to extend
your public comment period. In light of the recent decision to allow additional
time for agencies to
extend the period for public comment on agency guidelines (and thus compress the
time available for
final OMB review), it is my intention to have these OIRA comments considered in
conjunction with
public comments as agencies shape their final guidelines.
As a related matter, I should note that Mark Forman of OMB is leading work on a
content
model for presenting information on the web. It will include guidelines on how
to present web content,
how agencies should identify web-based material, and general guidelines for what
should go on the
public internet.
Attachment
June 10, 2002
OIRA REVIEW OF
INFORMATION QUALITY GUIDELINES DRAFTED BY AGENCIES
By October 1, 2002, agencies must publish in the Federal Register a notice that
the agency's final
guidelines are available on the Internet. Agencies must also provide OMB an
opportunity to review
each agency's draft final guidelines before they are issued. Drafts must be
submitted to OMB no later
than August 1.
The underlying legislation is Section 515 of the Treasury and General Government
Appropriations Act
for Fiscal Year 2001 (Public Law 106-554; H.R. 5658). The OMB Information
Quality Guidelines
can be found in the Federal Register for September 28, 2001 (66 FR 49718), and,
as amended, for
February 22, 2002 (67 FR 8452).
This attachment discusses important policy issues raised by the agency drafts,
identifies noteworthy
approaches for consideration, and provides guidance on those provisions that
need to be uniformly
adopted in all agency information quality guidelines. We urge that draft
guidelines submitted for OMB
review reflect consideration of this guidance as well as the public comments.
I. SCOPE OF AGENCY GUIDELINES.
In this topic, we discuss a number of constructive approaches agencies used to
define the kinds of
information that are covered by their guidelines. In some cases, we refer to
provisions from agency
drafts. These examples are quoted at the end of this attachment.
We cite these agency draft provisions as useful constructive approaches. We
caution, however, that
these examples are only agency proposals. Based on public comment and other
review, the agencies
may further refine these examples.
The OMB definitions of "information" and "dissemination" establish the scope of
these guidelines. Both
definitions contain exceptions. Agencies have elaborated upon the definitions of
information and
dissemination, and the exceptions thereto, to both broaden and narrow their
scope. The specific
examples discussed below include modifications that appear reasonable and
consistent with the
approach OMB takes in its guidelines, as well as suggestions for improvement and
greater consistency
with the OMB guidelines. We suggest that agencies consider these approaches for
their own use.
Use of Statements of "Intent" to Define Scope. Some agencies used statements of
intent or purpose to
limit the scope of these guidelines. Such use of "intent" clarifies the nature
of the inclusion or exclusion
in a way to avoid having incidental or inadvertent public disclosure undermine
the practical
administration of the definition or exclusion. For example, some agencies insert
the concept of "intent"
into the exemption for intra- or inter-agency use of sharing of information,
e.g., exempted is
"information ... not disseminated to the public, including documents intended
only for inter-agency and
intra-agency communications" (ED, 1 & 4). On the other hand, some agencies
quote this definition as
stated in the OMB guidelines literally, and do not insert a concept of intent.
They may wish to include a
concept of "intent" to avoid inadvertent public disclosure from undermining
practical administration of
the guidelines.
Exemption for Press Releases. Some agencies narrowed the exemption in the OMB
definition to
provide that the agency should already have disseminated the information
discussed in the press release
in another way. For example, EPA states "These guidelines do not apply to press
releases, fact sheets,
press conferences or similar communications in any medium that announce, support
the announcement or give public notice of information EPA has disseminated elsewhere" (EPA, 15).
This limitation avoids
creating an incentive to misuse press releases to circumvent information quality
standards.
Exemption for Public Filings. Some agencies refined the exemption for public
filings to permit agencies
to "pass through" information not subject to the guidelines while properly
applying the agency and
OMB guidelines to third-party information that the agency disseminates. Agencies
need to qualify the
public filing exemption to ensure that the agency guidelines continue to apply
to third-party information
that the agency disseminates, as we discuss below under II, "Coverage of
>Third-Party= Information
under the Guidelines."
Exclusion For Agency Employed Scientist, Grantee, or Contractor. The preamble to
the OMB
guidelines discusses situations in which the dissemination of information by an
agency-employed
scientist, grantee, or contractor is not subject to the guidelines, namely those
situations in which they
"publish and communicate their research findings in the same manner as their
academic colleagues" and
thus do not imply official agency endorsement of their views or findings (67 FR
8453-54, February 22,
2002). On the other hand, an agency disseminates information "where an agency
has directed a thirdparty
to disseminate information, or where the agency has the authority to review and
approve the
information before release" (67 FR 8454, February 22, 2002). Agencies that did
not explicitly include
such an exemption may wish to consider doing so, but need to do so in the
carefully balanced ways
quoted at the end of this attachment.
Exclusion for Testimony and Other Submissions to Congress. Some agencies exclude
"information
presented to Congress (as part of the legislative or oversight processes, e.g.,
testimony of officials,
information or drafting assistance provided to Congress in connection with
pending or proposed
legislation) that is not simultaneously disseminated to the public" (Justice, 3;
DOT, 9). As with the
exemption for press releases, we think it would be better for agencies to narrow
this exemption to
provide that the agency should already have disseminated the information
discussed in the testimony in
another way. This limitation would avoid creating an incentive to misuse
testimony and other
submissions to Congress to circumvent information quality standards.
Exemption for Subpoenas or Adjudicative Processes. The preamble to the OMB
guidelines states that
"The exemption from the definition of >dissemination= for >adjudicative
processes= is intended to exclude
... the findings and determinations that an agency makes in the course of
adjudications involving specific
parties. There are well-established procedural safeguards and rights to address
the quality of
adjudicatory decisions and to provide persons with an opportunity to contest
decisions. These
guidelines do not impose any additional requirements on agencies during
adjudicative proceedings and
do not provide parties to such adjudicative proceedings any additional rights of
challenge or appeal"
(67 FR 8454, February 22, 2002). Some agencies adapted the OMB exception very
carefully. Other
agencies may have broadened this exemption beyond OMB's intent; they need to
limit this exemption
carefully to be consistent with OMB's intent both as to the adjudicative
procedures that are included
and the scope of the information covered.
Effective Date. The OMB guidelines establish two somewhat different effective
dates (III.4). An
agency's obligation to conduct a pre-dissemination review of information quality
starts only on October
1: "The agency's pre-dissemination review, under paragraph III.2, shall apply to
information that the
agency first disseminates on or after October 1, 2002." An agency's obligation
to allow the public to
seek the correction of information that does not comply with the information
quality standards in OMB
or agency guidelines starts on October 1, 2002, for information that the agency
disseminates on or after
October 1, 2002, even if the agency first disseminated that information before
October 1: "The
agency's administrative mechanisms, under paragraph III.3, shall apply to
information that the agency
disseminates on or after October 1, 2002, regardless of when the agency first
disseminated the
information."
Some agencies followed the OMB guidelines carefully in describing when the
information quality
guidelines will take effect: "The DOJ information quality guidelines will become
effective on October 1,
2002. These guidelines will cover information disseminated on or after October
1, 2002, regardless of
when the information was first disseminated" (Justice, 2). Other agencies need
to be careful to track
accurately the OMB guidelines in this regard (III.4).
The effective date for the agency's administrative mechanisms raises the issue
of what constitutes
agency dissemination of information after October 1, 2002, if the agency first
disseminated this
information earlier.
DOT defines dissemination after October 1 to exclude archived information that
had been disseminated
previously. "As provided in OMB's guidelines, these guidelines apply only to
information disseminated
on or after October 1, 2002. The fact that an information product that was
disseminated by DOT
before this date is still maintained by the Department (e.g., in DOT's files, in
publications that DOT
continues to distribute on a website) does not make the information subject to
these guidelines or to the
request for correction process" (DOT, 23). This interpretation is consistent
with OMB's intent, and
equivalent to the "archival records" exemption.
Still to be considered is how a complainant demonstrates that an agency
disseminates information after
October 1, 2002, if the agency first disseminated that information before
October 1, 2002. For
example, existing official agency data bases, publicly available through agency
websites or other means,
that serve agency program responsibilities and/or are relied upon by the public
as official government
data, need to be subject to the Section 515 administrative mechanisms to address
public complaints
because they are, in effect, constantly being redisseminated.
II. COVERAGE OF "THIRD-PARTY" INFORMATION UNDER THE GUIDELINES.
The preamble to the OMB guidelines states, "If an agency, as an institution,
disseminates information
prepared by an outside party in a manner that reasonably suggests that the
agency agrees with the
information, this appearance of having the information represent agency views
makes agency
dissemination of the information subject to these guidelines" (67 FR 8454,
February 22, 2002).
Reinforcing this statement of policy, OMB also provided an example in its
preamble concerning the
applicability of the OMB and agency information quality standards to third-party
studies relied upon by
an agency as support for a proposed rulemaking, even if the third-party studies
had been published
before the agency's use of them (67 FR 8457, February 22, 2002).
DOT incorporated these principles from the OMB guidelines by stating that an
agency disseminates
information if it relies on information in support of a rulemaking. "If the
Department is to rely on
technical, scientific, or economic information submitted by, for example, a
commenter to a proposed
rule, that information would need to meet appropriate standards of objectivity
and utility" (DOT, 3).
"The standards of these guidelines apply not only to information that DOT
generates, but also to
information that other parties provide to DOT, if the other parties seek to have
the Department rely
upon or disseminate this information or the Department decides to do so" (DOT,
8).
EPA explicitly includes a provision embodying the OMB example: "If a particular
distribution of
information is not covered by these guidelines, the guidelines may still apply
to a subsequent distribution
of the information in which EPA adopts, endorses or uses the information to
formulate or support a
regulation, guidance, or other Agency decision or position" (EPA, 17).
Other agencies particularly those likely to be involved with using
and/or disseminating "influential" information must include similar provisions in their guidelines.
III. AGENCY COMMITMENT TO INFORMATION QUALITY STANDARDS.
In this topic, we discuss (1) ways in which agencies need to commit to
information quality standards,
and (2) aspects of how those standards should be defined.
Performance Standards. The OMB guidelines state that, "Overall, agencies shall
adopt a basic
standard of quality (including objectivity, utility, and integrity) as a
performance goal and should take
appropriate steps to incorporate information quality criteria into agency
information dissemination
practices" (III.1). The "information quality criteria" are set forth in the
definitions of "Quality," "Utility,"
"Objectivity," and "Integrity" (V.1-4). Closely related definitions are those
for "influential" information,
when used in the phrase "influential scientific, financial, or statistical
information," and for
"reproducibility" (V.9-10).
Each agency, in structuring its information quality guidelines, must state the
agency's information quality criteria (as defined in the OMB and agency guidelines) as performance goals that
the agency seeks to
attain. Each agency needs to adopt explicitly each aspect of each definition of
quality, utility,
objectivity, and integrity as an agency information quality standard. Each
agency also must explicitly
state that it intends to achieve each standard. Otherwise, there will be no
benchmark against which a
public complainant will be able to suggest non-attainment.
The OMB guidelines also state that, "As a matter of good and effective agency
information resources
management, agencies shall develop a process for reviewing the quality
(including the objectivity,
utility, and integrity) of information before it is disseminated" (III.2). Given
that guideline, many
agencies describe in considerable detail the kinds of activities they now
undertake to assure information
quality. Regardless, we stress that a mere description of current practices however
good is not a
substitute for explicit performance goals. At a minimum, each agency must
embrace the OMB quality
definitions as information quality standards they are seeking to attain.
Examples of constructive agency
statements are quoted at the end of this attachment.
In addition, some agencies and agency components do not appear to have adopted
any standards for
information quality (utility, objectivity, integrity) and/or defined "influential"
or "reproducibility" in ways
applicable to them. Each agency must either define its standards in ways
applicable to it and consistent with the standards in the OMB guidelines, or explicitly adopt the standards from
the OMB guidelines as the agency or component standards. For an agency that does not anticipate
disseminating much
information that is defined as "influential", we suggest that the agency simply
adopt the standards from
the OMB guidelines as its own.
Core Definition of "Objectivity". The OMB definition of "objectivity" is the
most detailed and
complex. This definition has different aspects, some that apply to all
information covered by the OMB
guidelines, others that apply only to "influential" information.
The first issue relates to all covered information. According to the OMB
guidelines, A >Objectivity= has
two distinct elements, presentation and substance.
a. >Objectivity= includes whether disseminated information is being presented
in an accurate,
clear, complete and unbiased manner [ -- as well as "within a proper context"].
...
b. In addition, >objectivity= involves a focus on ensuring accurate,
reliable, and unbiased
information" (V.3.).
Some agencies have summarized this aspect of the definition of "objectivity"
accurately. Other
agencies, in summarizing the OMB standard, appear to have left out some of the
important standards;
those agencies need to summarize the OMB standard accurately.
Peer Review. The discussion of peer review in the definition of "objectivity"
relates to all covered
information. "If data and analytic results have been subject to formal,
independent, external peer
review, the information may generally be presumed to be of acceptable
objectivity [if the peer review
satisfies >the general criteria for competent and credible peer review= cited
in the definition]. However,
this presumption is rebuttable based on a persuasive showing by the petitioner
in a particular
instance" (V.3.b.i).
If an agency or component engages in peer review, it needs to discuss the ways
in which it will adhere
to the OMB standard in its guidelines. These peer review standards are not
limited to information
defined as "influential". These OMB peer review standards apply to all
information covered by these
guidelines, and need to be integrated into existing agency peer review standards
applicable to covered
information. In addition, agencies must point out to be consistent with
the OMB standard that the
presumption of objectivity afforded to formal, independent, external peer review
is rebuttable, although
the burden of proof, as explained more fully below, is on the complainant.
"Influential" and "Reproducibility". The next issue relates to agency treatment
of influential information.
"If an agency is responsible for disseminating influential scientific,
financial, or statistical information,
agency guidelines shall include a high degree of transparency about data and
methods to facilitate the
reproducibility of such information by qualified third parties" (V.3.b.ii; see
V.9 for definition of
"influential").
Several agencies provided a carefully considered discussion of the meaning of "influential"
in their
drafts. See provisions quoted at the end of this attachment.
"Original and supporting data" and "analytic results". With regard to
influential information, the OMB
guidelines further distinguish between "original and supporting data" and "analytic
results".
With regard to original and supporting data related thereto, agency guidelines
shall not
require that all disseminated data be subjected to a reproducibility
requirement. Agencies
may identify, in consultation with the relevant scientific and technical
communities, those
particular types of data that can practicably be subjected to a reproducibility
requirement
(V.3.b.ii.A).
With regard to analytic results related thereto, agency guidelines shall
generally require
sufficient transparency about data and methods that an independent reanalysis
could be
undertaken by a qualified member of the public. ...
i. ... Making the data and methods publicly available will assist in determining
whether
analytic results are reproducible. However, the objectivity standard does not
override
other compelling interests such as privacy, trade secrets, intellectual
property, and other
confidentiality protections.
ii.In situations where public access ... will not occur ..., agencies shall
apply especially
rigorous robustness checks to analytic results and document what checks were
undertaken. Agency guidelines shall, in all cases, require a disclosure of the
specific
data sources ... used and the specific quantitative methods and assumptions ...
employed (V.3.b.ii.B).
In draft agency guidelines, it does not appear that any agency undertook to
delineate when "original
and supporting data" would be subject to a reproducibility requirement.
Presumably, the public
comment period is being used to seek views from the relevant scientific and
technical communities. If,
at the end of the public comment period, an agency is not prepared to identify
what kinds of original
and supporting data will be subject to the reproducibility standard, then the
agency must include in its
guidelines a statement to the effect that the agency shall assure
reproducibility for those kinds of original
and supporting data according to "commonly accepted scientific, financial, or
statistical standards"
(suggested language).
As to "analytic results," it appears that a number of agencies anticipate that
reproducibility will
sometimes not be achievable through public access because of confidentiality
protections or other
compelling interests. In such cases, some agencies do not mention the need to "apply
especially
rigorous robustness checks." Instead, they describe their intent to disclose
specific data sources and
specific quantitative methods and assumptions.
In such situations, agencies need to state explicitly their commitment to the
standards stated in the OMB
guidelines to applying "especially rigorous robustness checks" to analytic
results and document what
checks were undertaken. In addition, agency guidelines must, in all cases,
explicitly require a
disclosure of the specific data sources, quantitative methods, and assumptions
used. We also
recommend that agencies, in generating (or contracting to generate) influential
information for
dissemination, encourage arrangements that will permit appropriate public access
to the related original
and supporting data and analytic results.
Analysis of Risks to Human Health, Safety and the Environment. With regard to
influential information,
the OMB guidelines also state that, "With regard to analysis of risks to human
health, safety and the
environment ..., agencies shall either adopt or adapt the quality principles
applied by Congress to risk
information used and disseminated pursuant to the Safe Drinking Water Act
Amendments of 1996 (42
U.S.C. 300g-1(b)(3)(A) & (B))" (V.3.b.ii.C).
Some agencies discussed these Congressional risk information quality standards;
some agencies
discussed these in a limited context; and other agencies failed to mention these
standards at all. Those
agencies that are likely to use and/or disseminate influential information in
their analysis of "risks to
human health, safety, and the environment" need to clearly state that they are
adopting the SDWA
standards, or justify in what ways and for what kinds of information the agency
is adapting the SDWA
standards. FDA adapts the SDWA standards in a carefully considered, practical
way (HHS/FDA, 18-
20). We note that FDA read the SDWA standards as applicable to a risk assessment
document made
available to the public and did not limit their applicability only to documents
related to a rulemaking; that
is the proper approach.
IV. QUALITY INTEGRAL TO CREATION AND COLLECTION OF INFORMATION.
The OMB guidelines state that "As a matter of good and effective agency
information resources
management, agencies shall treat information quality as integral to every step
of an agency's
development of information, including creation, collection, maintenance, and
dissemination. This
process shall enable the agency to substantiate the quality of the information
it has disseminated
through documentation or other means appropriate to the information" (III.2).
Consistent with the
OMB guidelines, the Small Business Administration explicitly included "information
development",
"information acquisition", and "information maintenance" within the scope of its
information quality
guidelines, as quoted at the end of this attachment.
In this light, we note that each agency is already required to demonstrate the "practical
utility" of a
proposed collection of information in its PRA submission, i.e., for draft
information collections designed
to gather information that the agency plans to disseminate. Thus, we think it
important that each agency
should declare in its guidelines that it will demonstrate in its PRA clearance
packages that each such
draft information collection will result in information that will be collected,
maintained, and used in a way
consistent with the OMB and agency information quality standards. It is
important that we make use of
the PRA clearance process to help improve the quality of information that
agencies collect and
disseminate. Thus, OMB will approve only those information collections that are
likely to obtain data
that will comply with the OMB and agency information quality guidelines.
V. ADMINISTRATIVE MECHANISM TO ADDRESS PUBLIC COMPLAINTS.
Applicable Standards. The OMB guidelines state, "To facilitate public review,
agencies shall
establish administrative mechanisms allowing affected persons to seek and
obtain, where appropriate,
timely correction of information maintained and disseminated by the agency that
does not comply with
OMB or agency guidelines" (III.3).
Some agencies discuss compliance with both the OMB and agency information
quality standards in
their discussion of the complaint mechanism. Others discuss compliance only with
the agency
information quality standards. To be consistent with the OMB guidelines, each
agency should explicitly
refer complainants to all of the applicable guidelines the OMB,
department, and departmental
component's guidelines as the applicable information quality
standards.
"Affected Person". Some agencies defined "affected person" quite broadly. For
example, "The
term >affected person= means anyone who may benefit or be harmed by the
disseminated information.
This includes persons who are seeking to address information about themselves as
well as persons who
use information" (OFHEO, 5). HHS took an even more open approach. Rather than
defining
"affected person," HHS just asks the complainant to "describe how the person
submitting the
complaint is affected by the information error" (HHS, 13). This invites the
complainant to describe
how he/she is affected, but specifically avoids any provision that would use
this answer to limit or
restrict who can point out an error in an agency's dissemination of information.
We prefer the HHS approach because it best ensures full public access to the
complaint process, a
goal of Section 515 and the OMB guidelines. The focus of the complaint process
should be on the
merits of the complaint, not on the possible interests or qualifications of the
complainant. Other
agencies need to adopt a similar approach.
Decision Criteria and Burden of Proof for Resolving Complaints. Several agencies
state that:
"Requesters should be aware that they bear the >burden of proof= with respect
to the necessity for
correction as well as with respect to the type of correction they seek"
(Justice, 6). Having the burden
of proof on the complainant is consistent with the OMB guidelines and will be
helpful in permitting
agencies to dismiss frivolous or speculative complaints. All agencies should
make this clear in
describing their complaint mechanism to the public. We quote at the end of this
attachment carefully
presented statements of the decision criteria and approaches that several
agencies plan to follow in
resolving complaints.
Time Periods for Resolving Complaints and Any Appeals. The OMB guidelines state,
"Agencies
shall specify appropriate time periods for agency decisions on whether and how
to correct the
information, and agencies shall notify the affected persons of the corrections
made ... The agency shall
establish an administrative appeal process to review the agency's initial
decision, and specify
appropriate time limits in which to resolve ... requests for reconsideration"
(III.3.i & ii).
Each agency must state in its guidelines the time periods for making decisions
on both complaints and
also on any appeals. Exceptions for unusual cases are appropriate.
Some agencies set a time limit within which, after receiving notice of an
initial decision, the complainant
could file an appeal, generally 30 days. Setting a time limit for filing appeals
appears reasonable.
Some agencies also seek to set time limits for submission of original complaints
(in effect, a form of
a statute of limitations). OMB has concerns about the potential unintended
effects of such limits and
will be reviewing them carefully. Sometimes agencies continue, long after the
agencies= initial
dissemination, to adopt, endorse, or use information, and thus, in effect,
continue to disseminate it.
Similarly, agencies may continue to maintain ongoing official agency data bases,
publicly available
through agency websites or other means, that serve agency program
responsibilities and/or are relied
upon by the public, that are, in effect, constantly being redisseminated. The
damaging effects of poor
quality information may not occur or be perceived to have occurred until well
after the information was
originally disseminated.
An Objective Appeals Mechanism. The preamble to the OMB guidelines discusses our
intent that
agencies establish an objective appeals mechanism. "Recognizing that many
agencies already have a
process in place to respond to public concerns, it is not necessarily OMB's
intent to require these
agencies to establish a new or different process. Rather, our intent is to
ensure that agency guidelines
specify an objective administrative appeal process that, upon further complaint
by the affected person,
reviews an agency's decision to disagree with the correction request. An
objective process will ensure
that the office that originally disseminates the information does not have a
responsibility for both the
initial response and resolution of a disagreement" (67 FR 8458, February 22,
2002).
Some agencies discuss how they plan institutionally to structure their complaint
and appeal
procedures. Others do not. We strongly suggest that agencies describe to the
public how they plan to
resolve any complaints and appeals in order to build public confidence in both
the reality and
appearance of a neutral, fair decision mechanism.
To enhance transparency, we also suggest that agencies provide the public with
timely notice of what
information the agency intends to correct after it makes a decision to correct
it. In the annual report to
OMB, agencies should also this information as well as a status report on the
numbers and kinds of petitions for corrections, appeals, and any denials or grants of petitions for
reconsideration or appeals.
Agencies are encouraged, to the extent they practicably can, to give more timely
disclosure of this
information through, e.g., the use of electronic dockets or agency websites,
they are encouraged to do
so.
We note, in this regard, that a number of agencies emphasize that their
guidelines are not intended
to provide any right to judicial review. A few agencies even stress that their
guidelines may not be
applicable based on unspecified circumstances and that the agency may be free to
differ from the
guidelines where the agency considers such action appropriate.
Regardless of what kinds of litigation-oriented disclaimers the agencies may
include, agency
guidelines should not suggest that agencies are free to disregard their own
guidelines. Therefore, if you
believe it is important to make statements that your agency's guidelines are not
intended to provide
rights of judicial review, we ask that you not include extraneous assertions
that appear to suggest that
the OMB and agency information quality standards are not statements of
government-wide policy, i.e.,
government-wide quality standards which an agency is free to ignore based on
unspecified
circumstances. In addition, agencies should be aware that their statements
regarding judicial
enforceability might not be controlling in the event of litigation.
VI. MELDING THE STATUTORY REQUIREMENTS OF SECTION 515 INTO THE
PROCEDURAL REQUIREMENTS OF OTHER STATUTES.
The agencies take a uniform approach to complaints filed concerning information
disseminated in the
course of conducting a rulemaking under the Administrative Procedure Act
(providing public notice to
obtain public comment, then issuing the regulation in final form). The agencies
meld the requirement to
establish a Section 515 administrative mechanism to address public complaints
into the procedures of
the APA, NEPA, and other more specific public-comment statutes. This melding of
Section 515
complaint procedures into the structure of existing statutes seems reasonable,
and is discussed
extremely well by a number of agencies. Of course, the substantive standards of
quality, the
information quality standards provided in the OMB and agency guidelines, remain
applicable to any
such dissemination of information. Examples of well-reasoned agency statements
are quoted at the end
of this attachment.
One of the agency discussions raises an interesting issue:
Requests for Correction Concerning Information on Which DOJ Has Sought Public
Comment.
Information on which DOJ has sought public comment includes a notice of proposed
rulemaking (NPRM), studies cited in an NPRM, a regulatory evaluation or
cost-benefit analysis
pertaining to an NPRM, a preliminary environmental impact analysis, a notice of
availability,
and request for comment on a risk assessment.
DOJ's response to the request for correction will normally be incorporated in
the next
document it issues in the matter concerning which it had sought comment. The
response will be
provided in this document rather than in a separate communication. DOJ may
choose to
provide an earlier response, if doing so is appropriate, and will not delay the
issuance of
the final action in the matter (Justice, 6).
We suggest that Justice (and other agencies) explain in a little more detail the
circumstances under
which Aan earlier response" might be "appropriate". We are sensitive to the
procedures and long
history behind the Administrative Procedure Act. However, we would suggest that
agencies consider
adding as criteria for making an early response a demonstration by a complainant
of actual harm from
the agency's dissemination of a study relied upon in a Notice of Proposed
Rulemaking, or a
demonstration by the complainant of substantial uncertainty as to whether the
proposed rule will take an
unusual length of time to go final.
Another interesting issue arises when an agency disseminates a particular study
in a Notice of Proposed
Rulemaking (NPRM), i.e., in the context of a particular agency policy decision,
and a possible
complainant has an interest in the study but not necessarily in the substantive
policies embodied in the
rulemaking. The possible complainant may only learn that the agency has
disseminated the study by
reading the NPRM, possibly after the comment period has expired. Agencies need
to consider how
those not directly interested in the rulemaking need to submit and receive
consideration of a complaint
about the study.
As a general matter, we urge each agency to carefully articulate the ways in
which the APA, NEPA,
and other more specific public-comment statutes meld with and thus have the
apparent effect of
superseding the administrative mechanisms to address public complaints provided
by Section 515. For
example, an agency may disseminate a risk assessment prior to publication of an
NPRM. While the
agency may anticipate that this risk assessment may be used in support of the
NPRM, the agency
should still permit complainants to file complaints under Section 515 unless the
publication of the
NPRM is imminent. Such a risk assessment may have impacts beyond the scope of
the rulemaking.
June 10, 2002
OIRA REVIEW OF
AGENCY DRAFT INFORMATION QUALITY GUIDELINES
Additional Quotations of
Proposed Agency Provisions Organized by Topic
I. SCOPE OF AGENCY GUIDELINES.
Use of Statements of "Intent" to Delimit Scope. SSA and NSF use "intent" to
indicate what is covered:
e.g., "statistical or actuarial information prepared for public dissemination;
reports, studies and
summaries prepared to inform the public" (SSA, 2 of 2; NSF, 1).
Justice uses intent to exempt "procedural, operational, policy and internal
manuals prepared for the
management and operations of DOJ that are not primarily intended for public
dissemination" (Justice,
3).
Exemption for Press Releases. FDA/HHS exempts press releases "unless they
contain new substantive
information not covered by previous information dissemination" (FDA/HHS, 3). EPA
adds a different
qualifier: "These guidelines do not apply to press releases, fact sheets, press
conferences or similar
communications in any medium that announce, support the announcement or give
public notice of
information EPA has disseminated elsewhere" (EPA, 15).
State also limits the scope of the press release exemption to apply to
distributions of information or
other materials that are "distributed to the press as a summary of a recent
event or Department action"
(State, 6).
Exemption for Public Filings.
Distribution of information in public filings: Public filings include
information submitted to EPA
by any individual or person. ... The guidelines do not apply where EPA
distributes this
information simply to provide the public with quicker and easier access to
materials
submitted to EPA that are publicly available. This will generally be the case if
EPA has not
authored the filings, and is not distributing the information in a manner that
suggests that EPA
endorses or adopts the information, and EPA does not indicate in its
distribution that it is using
or proposing to use the information to formulate or support a regulation,
guidance, or other
Agency decision or position (EPA, 16).
Exclusion For Agency Employed Scientist, Grantee, or Contractor.
A Component does not initiate the dissemination of information when a
Component-employed
scientist or Component grantee or contractor publishes and communicates his
research findings
in the same manner as his academic colleagues, even if the Component retains
ownership or
other intellectual property rights because the Component paid for the research.
To avoid
confusion regarding whether the Component agrees with the information, the
researcher should
include an appropriate disclaimer ... that the views expressed are his own and
do not
necessarily reflect the views of the Component. In contrast ..., if the
Component has directed a
third party to disseminate information or retains the authority to review and
approve the
information upon release, then the Component has sponsored the dissemination of
the
information (DOD, 4).
Distribution of information by federal employees and recipients of grants,
cooperative
agreements, and contracts: These guidelines do not apply to information
distributed by
recipients of contracts, grants, or cooperative agreements, unless the
information is
disseminated on EPA's behalf, as when EPA specifically directs or approves the
dissemination. These guidelines do not apply to distribution of any type of research by federal
employees and
recipients of EPA grants, cooperative agreements, or contracts, where the
researcher (not
EPA) decides whether and how to communicate and publish the research, does so in
the same
manner as his or her academic colleagues, and distributes the research in a
manner that
indicates that the research does not represent EPA's official position (for
example, by including
an appropriate disclaimer). Distribution of research in this manner is not
subject to these
guidelines even if EPA retains ownership or other intellectual property rights
because the
Federal government paid for the research (EPA, 15-16).
Exemption for Subpoenas or Adjudicative Processes.
FMC explains this exemption succinctly:
Excluded categories include: ... Subpoenas or adjudicative processes, including
Commission
orders, opinions, amicus and other briefs. Adjudicative processes also include
factual
allegations by the staff during the investigative and litigation phases of cases
brought by
the Commission's Bureau of Enforcement. Because there are well-established
procedural
safeguards and rights to address the quality of factual allegations and
adjudicatory decisions,
and to provide persons with an opportunity to contest decisions, these
guidelines do not impose
any additional requirements on the Commission during adjudicative proceedings
and do not
provide parties to such adjudicative proceedings any additional rights of
challenge or appeal
(FMC, 7).
II. COVERAGE OF "THIRD-PARTY" INFORMATION UNDER THE GUIDELINES.
Agencies included "third-party" information under the guidelines in a variety of
contexts:
Component dissemination of information prepared by an outside party in a matter
that
reasonably suggests the Component agrees with the information, renders Component
dissemination of the information subject to these guidelines (DOD, 4).
Section III mentions an important concept that may not be immediately obvious to
persons
reading the OMB guidelines for the first time. As Dr. John Graham, Director
[sic:
Administrator] of the OMB Office of Information and Regulatory Affairs (OIRA)
and others
have pointed out in meetings about the information quality guidelines, the
standards for data
quality that apply directly to Federal agencies also apply, at least indirectly,
to outside parties
who supply information to the Department. If the Department is to rely on
technical, scientific,
or economic information submitted by, for example, a commenter to a proposed
rule, that
information would need to meet appropriate standards of objectivity and utility.
Numbers
submitted by a commenter as the basis for a regulatory decision which
the Department would
necessarily disseminate as part of a rulemaking issuance should meet
data quality standards
no less than in the case of information the Department itself generates (DOT,
3). The standards of these guidelines apply not only to information that DOT
generates, but also to
information that other parties provide to DOT, if the other parties seek to have
the Department
rely upon or disseminate this information or the Department decides to do so
(DOT, 8).
EPA disseminates information to the public for purposes of these guidelines when
EPA initiates
or sponsors the distribution of information to the public. EPA initiates a
distribution of
information if EPA prepares the information and distributes it to support or
represent EPA's
viewpoint, to formulate or support a regulation, guidance, or other Agency
decision or position.
EPA initiates a distribution of information if EPA distributes information
prepared or submitted
by an outside party in a manner that reasonably suggests that EPA endorses or
agrees with it, if
EPA indicates in its distribution that the information supports or represents
EPA's viewpoint, or
if EPA in its distribution proposes to use or uses the information to formulate
or support a
regulation, guidance, policy, or other Agency decision or position (EPA, 14).
What happens if information is initially not covered by these guidelines, but
EPA
subsequently disseminates it to the public? If a particular distribution of
information is not
covered by these guidelines, the guidelines may still apply to a subsequent
distribution of the
information in which EPA adopts, endorses or uses the information to formulate
or support a
regulation, guidance, or other Agency decision or position. For example, if EPA
simply makes
a public filing (such as facility data required by regulation) available to the
public, these
guidelines would not apply to that distribution of information. However, if EPA
later includes
the data in a background document in support of a rulemaking, these guidelines
would apply to
that later dissemination of the information in that document (EPA, 17).
III. AGENCY COMMITMENT TO INFORMATION QUALITY STANDARDS.
Performance Standards. Some agency guidelines adopted performance standards and
a commitment
to meeting them. For example, The Office of Special Counsel clearly states
information quality
standards as performance goals:
Information should adhere to a basic standard of quality ... Information should
be objective in
substance and presentation ... Information should be responsive to its intended
users ... The
integrity of information should be protected (67 FR 21318, April 30, 2002).
Justice draft guidelines adopt the provision from the OMB guidelines relating to
performance standards
(III.1).
Overall, agencies shall adopt a basic standard of quality (including
objectivity, utility, and
integrity) and will take appropriate steps to incorporate information quality
criteria into agency
information dissemination practices ... A basic standard of quality will be
ensured and
established for all information prior to its dissemination (Justice 1-2, 3).
Then the Justice draft sets forth a standard and commits the DOJ components to
reaching it:
DOJ components will ensure disseminated information [meets the standard of
objectivity] ...
DOJ components will ensure information [meets the standard of integrity]
(Justice, 4).
The Small Business Administration combines the approach taken by Justice:
It is SBA's policy to ensure and maximize the quality, objectivity, utility, and
integrity of the
information that it disseminates to the public. SBA will take appropriate steps
to incorporate
information quality criteria into SBA's information dissemination practices, and
will ensure the
quality of information the agency disseminates in accordance with the standards
set forth in
these Guidelines. SBA is committed to integrating the principle of information
quality into every
step of SBA's development of information, including creation, collection,
maintenance, and dissemination. SBA will comply with all then-existing legal and policy rules,
regulations,
directives, and guidance at every step of the process (SBA, 4).
The Federal Energy Regulatory Commission similarly sets standards and commits to
reach them:
The Commission strives to present information to the public in an accurate,
clear, complete,
and unbiased manner. ... The Commission also aims to provide information that is
accurate,
reliable and unbiased (FERC 5, 6).
Core Definition of "Objectivity". The following are concise, accurate summaries
of the heart of the
OMB definition of "objectivity":
Objectivity involves two distinct elements; presentation and substance:
(A) Presentation:
Disseminate information in an accurate, clear, complete, and unbiased manner.
This
involves presenting information within a proper context.
(B) Substance:
Focus on ensuring accurate, reliable, and unbiased information.
In a scientific, financial, or statistical context, generate the original and
supporting data, and develop the analytic results, using sound statistical and
research methods (Treasury, 3).
Objectivity means ensuring that information is accurate, reliable and unbiased
and that
information is presented in an accurate, clear, complete and unbiased manner (ERS/USDA,
7).
"Objectivity" focuses on whether the disseminated information is being presented
in an
accurate, clear, complete and unbiased manner and as a matter of substance, is
accurate,
reliable, and unbiased (DOD, 3).
"Influential" and "Reproducibility". DOT has a carefully considered discussion
of influential. Some
highlights are:
DOT emphasizes that to be influential, information must have a clear and
substantial impact. A
clear and substantial impact, first of all, is one that the agency is firmly
convinced has a high
probability of occurring ... In rulemaking, influential information is
scientific, financial, or
statistical information that can reasonably be regarded outcome determinative
with respect to
one or more key issues in a significant rulemaking, as that term is defined in
Executive Order
12886 ... In non-rulemaking contexts, DOT will consider two factors breadth
and intensity
in determining whether information is influential ... DOT organizations should
consider whether
the information affects a broad range of parties ... DOT organizations will also
consider whether
the information has an intense impact. Information that has a low cost or modest
impact on
affected parties is less likely to be influential than information that can have
a very costly or
crucial impact. In considering whether information has a high-intensity impact,
DOT
organizations will establish and use as a benchmark the $100 million figure used
to determine
whether a rule is economically significant (DOT, 20-21).
Justice also has a well-considered definition of influential:
When information is defined as influential there is an added level of scrutiny
afforded this
information, to include the need to ensure it is reproducible. At DOJ,
influential information is
that which is expected to have a genuinely clear and substantial impact at the
national level, on
major public and private policy decisions as they relate to federal justice
issues. The accuracy
of this information is significant due to the critical nature of these
decisions. A clear and
substantial impact, first of all, is one that the agency is firmly convinced has
a high probability of
occurring. If it is merely arguable that an impact will occur, or if it is a
close judgment call, then
the impact is probably not clear and substantial. To determine that there is a
clear and
substantial impact, the agency must have greater certainty than would be the
case for many
ordinary factual determinations. The impact must be on "important"
public policy or private
sector decisions that are expected to occur. Even if information has a clear and
substantial
impact, it is not influential if the impact is not on a public or private
decision that is important to
policy, economic, or other decisions ... The "influential" designation
is intended to be applied to
information sparingly. DOJ components should not designate information products
or types of
information as influential on a regular or routine basis. Nor should DOJ
components actually
place an "influential" label in the title page or text of an
information product (Justice, 4).
Both State and DOT, in describing "influential", emphasize the causal link
between the information itself,
and the effect it may have on the policy position involved:
To be considered influential, information must be based on objective and
quantifiable data that
constitute a principal basis for substantive policy positions adopted by the
Department (State,
6).
It should also be noted that the definition applies to "information" itself, not
to decisions that the
information may support. Even if a decision or action by DOT is itself very
important, a
particular piece of information supporting it may or may not be "influential"
(DOT, 21).
Analysis of Risks to Human Health, Safety and the Environment. FDA adapts the
SDWA standards
carefully and practically to the kinds of Risk Assessments that FDA conducts.
Some of the influential information that we disseminate is based on an analysis
of the risks to the
public of certain actions or exposures to hazardous substances. For purposes of
this guidance,
we are defining risk as the likelihood that injury or damage is or can be caused
by a substance,
technology, or activity. We use risk analysis (the integration of risk
assessment with risk
management and risk communication) as a tool to enhance the scientific basis for
all of our
regulatory decisions.
The OMB Guidelines provide special considerations that must be taken into
account in certain risk
assessments, those that provide the basis for the dissemination of influential
information.
The Guidelines state that "With regard to analysis of risks to human
health, safety, and the
environment maintained or disseminated by the agencies, agencies shall either
adopt or adapt
the quality principles applied by Congress to risk information used and
disseminated pursuant to
the Safe Drinking Water Act Amendments of 1996 (SDWA) (42 U.S.C. 300g-1(b)(3)(A)
and
(B))."
The SDWA risk assessment principles are as follows:
1. To the degree that the agency action is based on science, the agency shall
use
a.the best available, peer-reviewed science and supporting studies conducted in
accordance with sound and objective scientific practices;
b.data collected by accepted methods (if reliability of the method and the
nature of the
decision justify use of the data).
2. In the dissemination of public information about risks, the agency shall
ensure that the
presentation of information about risk effects is comprehensive, informative,
and
understandable.
3. In a document made available to the public in support of a regulation, the
agency shall
specify, to the extent practicable
a.Each population addressed by any estimate of applicable risk effects;
b.The expected risk or central estimate of risk for the specific populations
affected
c.Each appropriate upper-bound or lower-bound estimate of risk;
d.Each significant uncertainty identified in the process of the assessment of
risk effects and
the studies that would assist in resolving the uncertainty; and
e.Peer-reviewed studies known to the agency that support, are directly relevant
to, or fail to
support any estimate of risk effects and the methodology used to reconcile the
inconsistencies in the scientific data.
Many of our actions are based on scientific experts' judgments using available
data, are
essentially qualitative, and are generally carried out for non-cancer-causing
hazards. Such
assessments provide useful answers in most instances that are sufficient for
regulatory purposes,
and much more elaborate, quantitative estimates extrapolating beyond the data
are
unnecessary. For example, we may issue regulations on submission requirements
for product
approval applications, electronic submission of product labeling, or periodic
reporting by
manufacturers of adverse events from drugs; devices; and biologics, including
blood, vaccines,
and tissues. Although we analyze the economic costs of the regulations and
consider
alternatives, regulations like these do not lend themselves to the types of
quantitative risk
assessments contemplated by the Safe Drinking Water Act principles.
Other actions are based on research and supporting data that are generated
outside FDA. For
example, most product approval actions are based on scientific studies conducted
by sponsors
seeking marketing approval in accordance with our regulations and guidance
documents. Our
regulations and guidance documents describe sound scientific practices for
conducting human
and animal studies of medical products and analyzing the resulting data. Most
information in
these studies is considered confidential commercial information and is closely
held by the
sponsors. As a result, formal peer-review of the data is rare. However, for
certain drug
approval applications, the safety and/or effectiveness information is presented
to scientific
advisory committees for recommendations. Evaluations of food safety and
nutritional data are
also presented to scientific advisory committees.
As a result, we have adapted the general principles for risk assessments from
the SDWA to fit
these situations. The principles we intend to apply to risk assessments
involving the
dissemination of influential information affecting product approval actions or
regulations that do
not lend themselves to quantitative risk assessment are as follows:
1. The Agency will use
a.the best available science and supporting studies conducted in accordance with
sound and
objective scientific practices, including peer reviewed studies when available;
and
b.data collected by accepted methods (if reliability of the method and the
nature of the
decision justify use of the data).
2. In the dissemination of public information about risks, the Agency will
ensure that the
presentation of information about risk effects is comprehensive, informative,
and
understandable.
In situations requiring a quantitative risk assessment, we generally follow
basic risk assessment principles in the NAS paradigm of 1983. Our needs for quantitative risk
assessments range
over a wide variety of hazards including physical hazards encountered during use
of a medical
device, food chemical residues, and antimicrobial resistance genes in bacteria.
Thus, we also
ascribe to the statement from NAS when it revisited the risk assessment process
in 1994
(Science and Judgment in Risk Assessment, NAS 1994): "Risk assessment is
not a single
process, but a systematic approach to organizing and analyzing scientific
knowledge and
information." In each of the areas we regulate, we apply risk assessment
practices to the
specific task that are widely accepted among relevant domestic and international
public health
agencies.
For quantitative risk assessments in support of the dissemination of influential
information, FDA
intends to apply the following principles:
1. The agency will use-
a.the best available science and supporting studies conducted in accordance with
sound and
objective scientific practices;
b.data collected by accepted methods (if reliability of the method and the
nature of the
decision justifies use of the data).
2. In the dissemination of public information about health risks, the agency
shall ensure that the
presentation of information is comprehensive, informative, and understandable,
within the
context of its intended purpose.
3. In a risk assessment document made available to the public, the agency shall
specify, to the
extent practicable-
a.Each population addressed by any estimate of applicable effects;
b.The expected or central estimate of risk for the specific populations
affected;
c.Each appropriate upper-bound and/or lower-bound risk estimate;
d.Data gaps and other significant uncertainties identified in the process of the
risk
assessment and the studies that would assist in reducing the data gaps; and
e.Additional studies not used to produce the risk estimate that support or fail
to support the
findings of the assessment and the rationale of why they were not used (HHS/FDA,
18-
20).
IV. QUALITY INTEGRAL TO CREATION AND COLLECTION OF INFORMATION.
Labor and USDA state the general principle extremely clearly:
The quality assurance process should begin at the inception of the product
development
process (Labor, 5).
USDA agencies and offices will review the quality (including the objectivity,
utility, and integrity)
of information before it is disseminated and treat information quality as
integral to every step of
their development of information, including creation, collection, maintenance,
and dissemination
(USDA, 3).
The Small Business Administration explicitly included "information
development", "information
acquisition", and "information maintenance" within the scope of its information
quality guidelines:
When SBA develops information, it will use its enterprise architecture as a
guide in building
the groundwork for the information. This enterprise architecture will help
define the goals for the
information, information sharing requirements, original and supporting data
needs, and all the
applications for the information, among other things. SBA will determine and
document all
requirements for the information (SBA, 4).
At the information acquisition stage, SBA will remain cognizant of potential
problems with
information quality, including accuracy, currency, and completeness. Wherever
possible during
the information acquisition process, SBA will verify (assess completeness,
accuracy,
consistency, currency, timeliness) and validate (assess whether the data are
appropriate for the
measures it was collected to show) the data it collects, and scrub such data to
correct
problems. SBA will use lessons learned from this process to improve its
information acquisition
procedures. SBA also will document limitations on data and other information as
a result of
problems discovered during the information acquisition stage that SBA could not
correct before
it disseminates the information (SBA, 4).
SBA will make every effort, within SBA's available resources, to improve the
information it
maintains, including its data systems or processes. SBA will encourage feedback
from both
internal and external sources on the quality of SBA's information, and will
consider making
changes to its information development and acquisition procedures to correct
errors and other
problems. SBA will conduct information quality assessments, including reviews
and inspections
of data, comparisons with other sources of similar data, and verification and
validation of information and data. SBA also will take steps to ensure that the information
SBA maintainsremains secure from unauthorized access, revision, falsification, or corruption
(SBA, 5).
V. ADMINISTRATIVE MECHANISM TO ADDRESS PUBLIC COMPLAINTS.
Applicable Standards. It is important that the administrative mechanism to
address public complaints
point out that agency failure to comply with either the OMB or the agency
information quality standards
can serve as a basis for complaint. For example, AERS has developed
administrative mechanisms to
allow affected persons to seek and obtain correction of information disseminated
... that does not
comply with OMB, USDA, or ERS Information Quality Guidelines" (ERS/USDA, 14). By
citing the
OMB, department, and departmental component's guidelines, ERS assures compliance
with all of the
applicable guidelines and this provision in its guidelines is consistent with
the OMB guidelines.
"Affected Persons". HHS and its components ask the complainant to "describe how
the person
submitting the complaint is affected by the information error" (HHS, 13). SEC
invites the complainant
to identify the perceived affect "an explanation of how the requestor is
an affected person with regard
to those facts or data" (SEC, 7).
SSA and FERC prevent the word "affected" from having any limiting effect by not
using it. SSA and
FERC make no mention of affected persons in their complaint procedures, and do
not require the
complainant to explain how he is affected (see, SSA, 1; FERC, 8).
Information Provided to the Agency. HHS encourages complainants to provide
needed detail.
"Requests for correction that are specific and provide evidence to support the
need for correction will
enable the agency to provide a satisfactory response" (HHS, 12).
DOT takes the same approach:
DOT may be unable to process, in a timely fashion or at all, requests that omit
one or more of
the requested elements. DOT will attempt to contact and work with requesters to
obtain
additional information when warranted (DOT, 15).
Decision Criteria and Burden of Proof for Resolving Complaints. In the preamble
to the OMB
guidelines, OMB emphasized the discretion agencies had in deciding how to
resolve complaints.
Overall, OMB does not envision administrative mechanisms that would burden
agencies with
frivolous claims. Instead, the correction process should serve to address the
genuine and valid
needs of the agency and its constituents without disrupting agency processes.
Agencies, in
making their determination of whether or not to correct information, may reject
claims made in
bad faith or without justification, and are required to undertake only the
degree of correction
that they conclude is appropriate for the nature and timeliness of the
information involved, and
explain such practices in their annual fiscal year reports to OMB (66 FR 49721,
September 28,
2001).
Justice emphasizes the limits of its obligation:
After it has completed its review, DOJ will determine whether a correction is
warranted, and, if
so, what corrective action it will take. Any corrective action will be
determined by the nature
and timeliness of the information involved and such factors as the significance
of the error on the
use of the information, the magnitude of the error, and the cost of undertaking
a correction.
DOJ is not required to change, or in any way alter, the content or status of
information simply
based on the receipt of a request for correction. The Department need not
respond
substantively to frivolous or repetitive requests for correction. Nor does the
Department have
to respond substantively to requests that concern information not covered by the
guidelines or
from a person whom the information does not affect (Justice, 6).
State articulates the many different ways in which it may respond:
Subject to applicable law, rules and regulations, corrective measures may
include, without
limitation, personal contacts via letter or telephone, form letters, press
releases or postings on
the Department website to correct a widely disseminated error or address a
frequently raised
request. Corrective measures, where appropriate, should be designed to provide
reasonable
notice to affected persons of any corrections made (State, 5).
Labor stresses practical constraints in correcting errors:
Any structured process would not apply to an agency's archival information or to
public filings.
Agencies may choose not to respond to complaints about claimed defects that are
frivolous or
unlikely to have substantial future impact. It may not be in the public interest
for agencies to
devote significant resources to correcting information where the expenditure of
such resources
is not, in the agency's view, cost effective in light of the significance of the
asserted error, the
benefits that are likely to be derived from such a correction, the costs of the
correction, and the
agency's more pressing priorities and obligations (Labor, 7).
DOT includes economic concerns in its criteria for deciding what and how much to
correct:
The costs and benefits of using a higher quality standard or a more extensive
review process
will be considered in deciding the appropriate level of review and documentation
(DOT,13).
When the DOT organization determines that a correction of the information is
warranted,
revisions/corrections to the information in question will begin as quickly as
practicable.
However, the Department's budget, resources, and priorities, as well as the
complexity of the
correction task itself, may result in DOT actually taking this corrective action
within a
reasonable time after the Department has made the determination that a
correction is
appropriate (DOT, 18).
DOT plans to make both the complaint and subsequent DOT responses available on
the web:
In the administrative correction process, DOT will make extensive use of the
internet accessible
DMS. All requests for correction would come, in the first instance, to the DMS,
whether
electronically or in hard copy. By docketing requests for correction and
subsequent DOT
responses in the DMS, the Department will ensure the transparency of the request
and
response process. The DMS will also electronically notify DOT organizations of
pending
requests. In addition, filing requests with DMS will allow other interested
parties to comment
about or make requests with respect to an information issue. For example,
suppose DOT
publishes a study indicating that 75 percent of a certain kind of accident is
caused by a
component of a motor vehicle. Manufacturers of that component request correction
of the
study. Alerted to the request by the DMS posting, vehicle manufacturers could
respond within
30 days. The Department seeks comment on this process (DOT, 3).
Time Periods for Resolving Complaints and Any Appeals and Notice to the Public.
EPA takes an indirect approach to setting time limits on the filing of any
complaints. EPA exempts
what it calls outdated or superseded information from being covered by the EPA
guidelines:
The guidelines do not apply to outdated or superseded EPA information that is
provided as
background information but no longer reflects EPA policy or influences EPA
decisions, where
EPA indicates (in a disclaimer or otherwise) that the materials are provided as
background
materials and do not represent EPA's current view (EPA, 15).
An Objective Appeals Mechanism. HHS requires that "the agency official who
handles the original
complaint will not have responsibility for resolving the appeal" (HHS, 13).
Labor requires that:
The agency should generally provide that the official conducting the second
level review is not
the same official that responded to the initial request or from the same office
that prepared the information in question. Designated agency officials may consult with other
agency or
Departmental offices, as the agency may deem appropriate to the resolution of
the complaint
(Labor, 6).
When Interior agrees with an appeal, it also takes steps to notify the public of
its decision by
withdrawing the information from the public domain.
If at the end of the 45-day period, the bureau or office determines that the
complaint is without
merit, the complainant will be so notified. If at the end of the 45-day period,
the bureau or
office determines that the complaint has merit, it shall so notify the
complainant, the appropriate
program or office, and it shall take reasonable steps to withdraw the
information from the public
domain and from any decision making process in which it is being used. If the
bureau or office
determines that it will correct challenged information, it will notify the
complainant of its intent
and the corrective steps it proposes. The bureau or office may determine the
schedule and
procedure for correcting the challenged information, but may not disseminate the
challenged
information in any form until it has been corrected. Upon redisseminating
corrected
information, the bureau or office will provide the complainant with a copy of
the corrected
information (Interior, 2-3).
VI. MELDING THE STATUTORY REQUIREMENTS OF SECTION 515 INTO THE
PROCEDURAL REQUIREMENTS OF OTHER STATUTES.
Treasury stated its position succinctly:
Certain disseminations of information include a comprehensive public comment
process (e.g.,
notices of proposed rulemaking (NPRM), regulatory analyses, and requests for
comment on an
information collection subject to the Paperwork Reduction Act). The
administrative complaint
mechanism described in these guidelines does not apply to such documents.
Persons
questioning information disseminated in such a document must submit comments as
directed in
that document. An additional complaint and appeal process for information that
is already
subject to a public comment process is inappropriate and unfair to other public
commenters
who submitted timely comments (Treasury, 6-7; Commerce took a similar approach,
Commerce, 11).
DOT discusses this issue thoroughly:
[T]here are some circumstances in which there is an existing process to respond
to concerns
expressed about the DOT's information. The OMB guidelines encourage agencies to
make use
of existing processes in a flexible way, tailored to their programs. When there
is a sound
existing process, (such as a process that provides opportunities for public
participation in
making an agency decision), DOT organizations are asked not to duplicate that
process with a separate request response mechanism. For example, when an agency issues a
notice
of proposed rulemaking (NPRM), it typically describes in the preamble the basis
for its
proposed regulatory provisions, which may include technical or scientific
studies and a
regulatory evaluation. In so doing, it disseminates these studies or
evaluations, within the
meaning of these guidelines. The public comment process can, and often does,
generate views
from interested persons about the soundness of the underlying information. If
someone submits
a request for correction pertaining to a document cited in an NPRM, DOT would
treat it
procedurally like a comment to the rulemaking, responding to it in the preamble
of the final rule
or a subsequent document such as a Supplemental Notice of Proposed Rulemaking (SNPRM),
rather than through the separate request response mechanism of these guidelines.
The content
of the response would address the issues of the document's compliance with the
information
quality principles of the OMB and DOT guidelines. (DOT could choose to make an
earlier
correction, if warranted, assuming so doing would not delay the issuance of the
final rule.) This
approach would also apply to other processes involving a structured opportunity
for public
participation on a proposed document before a final document is issued, such as
a draft
environmental impact statement (EIS), an air quality conformity determination,
or a Section 4(f)
determination under the Department of Transportation Act ...
On the other hand, with respect to new information appearing for the first time
in a final rule or
EIS, DOT would consider a request for correction. The Department would not stay
the final
action involved. However, if it appeared that the information that was the
subject of the request
did not comply with the guidelines, and that, as a result, the final document
was materially
flawed, DOT would treat the matter as a request for reconsideration. In such
cases, the
Department would use any already existing mechanisms and procedures to
reconsider
corrections, such as the process to petition for a new rule or to request a
Supplemental EIS.
The submission of a request for correction by itself does not in any way affect
the finality of a
decision of the Department.
We believe that this approach serves the purposes of the guidelines, affords an
opportunity for
correction of any material that does not comply with the guidelines, yet does
not duplicate effort
or interfere with the orderly progress of DOT's work. We seek comment on this
approach (DOT, 4-5).
This section concerns requests for correction concerning information on which a
DOT
organization has sought public comment (e.g., a notice of proposed rulemaking (NPRM),
studies cited in an NPRM, a regulatory evaluation or cost-benefit analysis
pertaining to the
NPRM; a draft environmental impact statement; a proposed policy notice or
aviation order on
which comment has been sought; a request for comments on an information
collection subject
to the Paperwork Reduction Act).
The DOT organization's response to the request for correction will normally be
incorporated in
the next document it issues in the matter concerning which it had sought comment
(e.g., in the
case of an NPRM, the preamble to the final rule), DOT may choose to provide an
earlier
response, if doing so is appropriate and will not delay the issuance of the
final action in the
matter. Once again, the DOT organization will place their response in the DMS.
As stated
above ... , a DOT organization may reject a request for correction with respect
to information in
a final document if there was an opportunity for public comment or participation
and interested
persons could have requested the correction of the information at the proposed
stage (DOT,
18).
If there is an existing process for reconsidering a particular sort of
information disseminated by
DOT, the DOT organization will make use of that process. For example, if the
information relates to a final rule a DOT organization has issued, and the DOT organization
has an existing process for handling requests for the reconsideration of a final rule, the DOT
organization
would use that process. If the information relates to a final EIS, the DOT
organization may
handle the request as though it were a request for a Supplemental EIS (DOT, 19).
Labor included this discussion with its public notice of the complaint
mechanism:
This process is not intended to substitute for other legally authorized
processes, such as the
Privacy Act or the rulemaking processes. Concerns regarding information in a
rulemaking must
be presented in the rulemaking in accordance with the rulemaking's procedures.
... In deciding
how to handle complaints, agencies should be especially mindful of their legal
obligations,
program priorities, resource constraints, and their duty to use resources
efficiently. For
example, agencies have important responsibilities to issue rules and provide
compliance
guidance to the public. Agencies must administer the complaint and appeal
process consistent
with these obligations and their responsibilities to carry them out in an
expeditious manner
(Labor, 6-7).
DOT will reject a request for correction of information that could have been
raised at the proposed rule
stage:
With respect to information in a final rule, final environmental impact
statement, or other final
document on which there was an opportunity for public comment or participation,
could
interested persons have requested the correction of the information at the
proposed stage? If
the DOT organization determines that the answer to [this] Question ... is "yes,"
DOT will reject your request (DOT, 17).
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