WISCONSIN BANKERS ASSOCIATION
August 4, 2004
Office of the
Comptroller of the Currency
250 E Street, SW
Washington, DC 20219
Docket No. 04-14
Jennifer J. Johnson, Secretary
Board of Governors of the Federal Reserve System
20th St. & Constitution Ave., N.W.
Washington, D.C. 20551
Docket No. OP-1198
Robert E. Feldman
Executive Secretary
Federal Deposit Insurance Corporation
550 17th Street, NW
Washington, DC 20429
Regulation Comments
Chief Counsel’s Office
Office of Thrift Supervision
1700 G Street, NW
Washington, DC 20552
No. 2004-30
RE: Interagency Guidance on Overdraft Protection Programs
Dear Ladies and Gentlemen:
The Wisconsin Bankers Association (WBA) is the largest financial
institution trade
association in Wisconsin, representing over 300 state and nationally
chartered banks,
savings and loan associations, and savings banks located in communities
throughout the
state.
WBA appreciates the opportunity to comment on the federal banking
regulatory agencies
(Agencies) proposed Interagency Guidance on Overdraft Protection
Programs
(Guidance).
While historically institutions have helped consumers protect their
accounts against
overdrafts by offering lines of credit or paying overdrafts on an
ad hoc basis, in the past
several years “automated overdraft protection programs” (Programs)
have emerged. The
Agencies generally describe the characteristics of these programs
as:
• Institutions inform consumers that overdraft protection is a feature
of their
accounts and promote the use of the service. Institutions also inform
consumers of
their aggregate dollar limit under the overdraft protection program.
• Coverage is automatic for consumers who meet the institution's criteria
(e.g.,
account has been open a certain number of days, deposits are made
regularly).
Typically, the institution performs no credit underwriting.
• Overdrafts generally are paid up to the aggregate limit set by the
institution for the
specific class of accounts, typically $100 to $500.
• Many program disclosures state that payment of an overdraft is discretionary
on
the part of the institution, and may disclaim any legal obligation
of the institution
to pay any overdraft.
• The service may extend to check transactions as well as other transactions,
such
as withdrawals at automated teller machines (ATMs), transactions
using debit
cards, pre-authorized automatic debits from a consumer's account,
telephoneinitiated
funds transfers, and on-line banking transactions.
• A flat fee is charged each time the service is triggered and an overdraft
item is
paid. Commonly, a fee in the same amount would be charged even if
the overdraft
item were not paid. A daily fee also may apply for each day the account
remains
overdrawn.
• Some institutions offer closed-end loans to consumers who do not
bring their
accounts to a positive balance within a specified time period. These
repayment
plans allow consumers to repay their overdrafts and fees in installments.
The Guidance is proposed by the Agencies to address concerns raised
by the marketing
and disclosure practices of some institutions of these automated
overdraft protection
programs. In particular, the Agencies cite some institutions marketing
these programs in a
manner which: (1) Leads consumers to believe that it is a line of
credit; (2) Encourages
consumers to overdraw their accounts; and (3) Do not clearly disclose
to consumers that
the program allows consumers to overdraw their accounts by means
other than checks. In
response to these concerns, the Agencies provide guidance in three
main sections: Safety
and Soundness Considerations; Legal Risks; and Best Practices.
SAFETY AND SOUNDNESS CONSIDERATIONS
The Guidance Should Provide A 60-Day Charge-Off Period For Unpaid
Overdrafts.
The Agencies state that overdraft protection programs may expose
an institution to more
credit risk than overdraft lines of credit and traditional ad hoc
overdraft coverage because
the programs lack individual underwriting. Thus, the Guidance suggests
institutions
should adopt written policies and procedures that adequately address
the credit,
operational, and other risks associated with these types of programs.
To that end, the
Agencies expect institutions, among other things, to incorporate
prudent risk management
practices related to account repayment of overdrafts.
In particular, the Guidance states that overdraft balances should
be charged off within 30
days from the date first overdrawn. The WBA agrees that a charge
off timeframe should
be established; however, imposing a 30 day timeframe does not take
into account
unforeseen circumstances or expenses that a consumer may encounter.
Since one of the
goals of this section is to decrease the risk of loss to an institution,
we urge the Agencies
to adopt a 60 day timeframe. We are confident that doing so will
dramatically increase
the number of repayments, as most consumers have good intentions
to repay debt, even
when unexpected expenses, etc., arise.
Institutions Should Not Be Required To Report Overdrafts as Loans
Nor Charge
Overdraft Losses Against The Allowance For Loan and Lease Losses.
The Guidance directs institutions to report overdrafts as loans and
charge overdraft losses
against the Allowance for Loan and Lease Losses. As discussed below,
the Agencies
erroneously believe that an overdraft paid under these programs constitutes
credit. We
adamantly disagree with this position, and therefore disagree with
the concept of
requiring institutions to treat overdrafts as credit and, thus report
them as loans. In the
same vein, we disagree with an approach that requires institutions
to charge overdraft
losses against the loan and lease allowance. Institutions are not
required to treat
overdrafts paid on the traditional ad hoc basis in this fashion.
We see no justifiable reason
to treat overdrafts paid pursuant to these programs any differently.
Therefore, the WBA
urges the Agencies to adopt guidance which allows overdraft balances
to be netted
against deposits.
LEGAL RISKS
The Guidance Should Not Refer To These Overdraft Programs As Credit.
The Agencies are concerned that some institutions are leading consumers
to believe that
these automated overdraft protection programs are lines of credit,
yet the Guidance
repeatedly refers to the payment of overdrafts pursuant to these
programs as “credit.” In
fact, the Agencies state: “When overdrafts are paid, credit
is extended.” The Agencies
should not refer to overdrafts paid under these programs as “credit,” as
they simply are
not credit.
Credit involves more than the creation of debt. A debt is ‘credit” if
the consumer has the
right to incur it and the right to defer its payment. While it is
true that a consumer incurs
debt when an institution pays an overdraft item, the payment of such
an item under these
programs is discretionary and does not give the consumer a right
to incur the debt nor a
right to defer its payment. Under these programs, there is no agreement
between the
institution and the consumer which establishes any such rights.
The WBA is very concerned that the use of the term “credit” in
the Guidance will invite
risk of litigation, as plaintiff’s attorneys will look
to the Guidance as law and will attempt
to sue institutions for violations of Truth in Lending if disclosure
under that law are not
provided to consumers. Therefore, it is critical that the Agencies
eliminate any reference
to credit when characterizing the payment of overdrafts under
these programs.
In addition, the WBA is very troubled that the Agencies reference
to “credit” could invite
unwarranted litigation under the Equal Credit Opportunity Act (ECOA).
The Agencies
state that ECOA applies to these overdraft programs. To the great
extent that these
overdraft programs are not credit, as discussed earlier, the ECOA
simply does not apply.
The WBA detests and does not in any way condone illegal discrimination
of any kind,
whether in credit, deposit or any other context. Likewise, we detest
and do not condone
baseless litigation. The WBA is quite concerned that plaintiff’s
lawyers will use the
Agencies references to credit in the Guidance as the basis for asserting
ECOA violations
against institutions that provide overdraft protection programs.
Therefore, we reiterate
that it is critical for the Agencies to eliminate any reference to
credit when characterizing
the payment of overdrafts under these programs.
BEST PRACTICES
The Agencies Should Delete From The Guidance The Practices Enumerated
Below.
The Agencies make numerous recommendations on an institution’s
practices regarding
marketing and communicating with consumers about overdraft protection
programs. The
WBA is certain that these practices will be considered mandatory
by examiners and is
concerned that compliance with some of the recommendations is simply
not possible or
feasible. In particular the following give us greatest pause:
(1) Explain check clearing policies. This can be very complicated.
The order in which
items are ultimately paid can depend on the type of transaction,
dollar amount, volume of
items, etc. Because of the myriad factors that are considered in
determining the order in
which items are paid, it would be extremely difficult, if not impossible,
to identify every
scenario that could dictate payment order.
(2) Provide election or opt-out of service. The WBA believes that
an opt-in or an opt-out
approach to such programs does not serve the interests or desires
of the majority of
consumers. Consumers like these programs, and should have unfettered
access to them.
For those that want to use the program, an opt-in is cumbersome.
For those who do not
wish to take advantage of the program, no opt-out is necessary since
they simply will not
use the program.
(3)
Alert consumers before a non-check transaction triggers any
fees.
This provision will
be impossible to comply with if the terminal involved is not operated
by the account
holding institution. In addition, most of these systems do not operate
on a real-time basis.
As a result, the balance information at the time of the transaction
may not reflect the
actual amount in the account; therefore, it is nearly if not completely
impossible to alert a
consumer at such a terminal as to whether the transaction at hand
will create an overdraft.
(4) Prominently distinguish actual balances from overdraft
protection balances. This
may not be economically or operationally feasible for some institutions
because the
display of such information would create significant expense for
the installation or
upgrade of equipment and software.
Because of the concerns we raise with respect to each of the above-enumerated
practices,
we strongly encourage the Agencies to eliminate such practices from
the final Guidance.
Conclusion.
Without question, overdraft protection programs have become an attractive
service to
both financial institutions and consumers alike. With the growing
popularity of these
programs, many questions have arisen in the past several years. The
WBA supports the
Agencies’ efforts to provide guidance in helping resolve
some of these issues, and trusts
the Agencies will carefully review the comments we submit today.
The WBA, again, appreciates the opportunity to comment on these very
important
matters.
Sincerely,
Kurt R. Bauer
Executive Vice President/CEO
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