Office of the Ombudsman
Thank you for participating at the recent Listening Session! For your future reference, you can download materials utilized during the Session from the links below. We greatly appreciate the recommendations and observations presented during the Session, and hope you found value in attending.
- Financial Institution Letter FIL-42-2017, Revised Guidelines for Appeals of Material Supervisory Determinations
- Slide Deck
- Webinar Presentation - Listening Session on Supervisory Appeals and Dispute Resolution Processes