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Home > Consumer Protection > Consumer News & Information > FDIC Consumer News |
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FDIC Consumer News Spring 2012 Where to File a Complaint If you decide to file a complaint with the federal government about an insured depository institution, who do you contact? To determine which regulator has jurisdiction over a particular banking institution, so you can submit a complaint to the correct agency, you can call the FDIC toll-free at 1-877-ASK-FDIC (1-877-275-3342). Here is contact information for all the agencies: Federal Deposit Insurance Corporation: Consumer Response Center, 1100 Walnut St., Box #11, Kansas City, MO 64106; call 1-877-275-3342; send a message at www2.fdic.gov/StarsMail/index.asp. Federal Reserve: Consumer Help, P.O. Box 1200, Minneapolis, MN 55480; call 1-888-851-1920; e-mail consumerhelp@federalreserve.gov. National Credit Union Administration: 1775 Duke Street, Alexandria, VA 22314-3428; call 1-800-755-1030; e-mail consumerassistance@ncua.gov. Office of the Comptroller of the Currency: Consumer Assistance Group, 301 McKinney Street, Suite 3450, Houston, TX 77010; call 1-800-613-6743; visit www.helpwithmybank.gov. |
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Last Updated 6/12/2014 | communications@fdic.gov |