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Five Key Tips From the FDIC for National Consumer Protection Week

No matter your age or stage in life, it’s important to have as much information as possible to effectively manage your money and avoid financial frauds and scams.  That’s why, in observance of National Consumer Protection Week 2014 (March 2-8), the FDIC will post information about a specific topic each day on the agency’s web site, along with links to helpful FDIC Consumer News articles, to encourage discussion and provide tips about what you need to know to save and protect your money. 

The goal of FDIC Consumer News is to deliver timely, reliable and innovative tips and information about financial matters, free of charge. To find current and past issues of FDIC Consumer News, visit www.fdic.gov/consumernews.

Monday, March 3, 2014 - How to Protect Your Plastic From High-Tech Criminals

As the popularity of payment cards has grown, criminals increasingly are trying to steal valuable details -- including cardholder names, card account numbers and expiration date -- which are printed on the card itself as well as encoded (for machine readability) in the magnetic stripe or a computer chip.  To learn how to how to help keep your credit and debit cards safe, read this article from FDIC Consumer News.

Tuesday, March 4, 2014 - What to Know About Debit, Credit and Prepaid Cards

Many consumers use debit, credit and prepaid cards, often interchangeably, to purchase goods and services. However, these three types of cards are quite different, as they operate differently and federal laws and regulations provide different protections depending on the card. To learn more about the differences in debit, credit and prepaid cards, read this article from FDIC Consumer News.

Wednesday, March 5, 2014 - How to Handle Account Errors

If you notice an error or unauthorized transaction on your bank or credit card statement, it’s important to address the problem quickly. Federal laws and regulations provide consumer protections for errors and unauthorized transactions, but there are limitations. To learn more about how to handle errors and unauthorized transactions on your bank or credit card account, read this article from the FDIC Consumer News.

Thursday, March 6, 2014 - What You Need to Know About the New Mortgage Rule

Important new mortgage rules protect consumers from risky mortgages and help borrowers better manage a home loan.  In particular, the new rules are meant to ensure that consumers are not encouraged by a lender or loan broker to take a mortgage that they don’t have the ability to repay. Other provisions in the rules will help consumers do a better job of protecting themselves. To learn more about these rules and how they may help you, read this article from the FDIC Consumer News.

Friday, March 7, 2014 - How to Improve Your Credit History and Pay Less for Loans

A credit report provides a record of your history of paying loans and bills, including any late payments. These reports are important because they can affect your ability to qualify for a low-cost loan or insurance policy, rent an apartment or find a job. To learn more about how you can improve your credit reports, read this article from FDIC Consumer News.

Other Resources for Consumers

The FDIC has several publications and tools to help individuals and businesses with financial consumer issues. These websites are available year-round on FDIC.gov.

Last Updated 03/11/2014 Online Customer Assistance Form