Agenda - Economic Inclusion: Strategies to Bring Consumers Into the Financial Mainstream
Watch The Event
Watch the entire eventOpening Remarks
Martin J. Gruenberg, ChairmanFederal Deposit Insurance Corporation
Remarks
Panels and Presentations
Insights From Research
Moderator: Michael Barr, Professor of Law, University of MichiganPanelists: Keith Ernst, Associate Director, Consumer Research and Examination Analytics, Federal Deposit Insurance Corporation
Fiona Greig, Director, Consumer Research, JPMorgan Chase Institute
Rachel Schneider, Senior Vice President, Center for Financial Services Innovation
Presentation - PDF
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Safe Banking Products
Designing and delivering products that work for customers, communities and institutions.Moderator: Denise Belser, Program Manager, Economic Opportunity and Financial Empowerment Institute for Youth, Education and Families, National League of Cities
Panelists: Rani Boukerrou, Senior Vice President and Deposit Group Manager, KeyBank
Margaret Libby, Executive Director, MyPath
David Johnson, Senior Vice President and Director of Community Development, BankPlus
Presentation - PDF
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Economic Inclusion Partnerships
Connecting financial knowledge and financial services with work, education, health and economic mobility opportunities.Moderator: Jonathan Mintz, President and Chief Executive Officer, Cities for Financial Empowerment Fund
Panelists: Mary DuPont, Director of Financial Empowerment,
Delaware Department of Health and Social Services
Greg Housel, Community Affairs Specialist,
Federal Deposit Insurance Corporation
Tina Lentz, Executive Administrator, Advocacy and Empowerment Division, Department of Community Services,
Louisville Metro Government
Jackie Loya-Torres, Community Development Officer, Commerce Bancshares, Inc.
Presentation - PDF
Transcript - PDF
Sustaining Customer Relationships
Maintaining enduring relationships by supporting consumer control and success.Moderator: Daniel Dodd-Ramirez, Assistant Director, Office of Financial Empowerment, Consumer Financial Protection Bureau
Panelists: Katy Davis, Managing Director, ideas42
J. Reymundo Ocañas, Executive Vice President and Director of Corporate Responsibility and Reputation, BBVA Compass
Leigh Phillips, Chief Executive Officer, EARN
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Growing Customer Relationships
Developing market share by building long-term loyalty among diverse customers.Moderator: Kelvin Boston, Host, Moneywise, Public Broadcasting System
Panelists: Jamie Armistead, Executive Vice President and Head of Digital Channels, Bank of the West
Lindsay Daniels, Associate Director, Economic Policy Project, National Council of La Raza
Alden McDonald, Jr., President and Chief Executive Officer,
Liberty Bank and Trust Company
Presentation - PDF
Transcript - PDF
Where Do We Go From Here?
Moderator: Mark Pearce, Director, Division of Depositor and Consumer Protection, Federal Deposit Insurance Corporation
Panelists: Robert Annibale, Global Director,
Citi Community Development and Citi Inclusive Finance
Andrea Levere, President,
Corporation for Enterprise Development
Bruce Murphy, Executive Vice President and Head of Corporate Responsibility, KeyBank
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Closing Remarks
Martin J. Gruenberg, ChairmanFederal Deposit Insurance Corporation
Transcript - PDF