Over $250,000: What if I have more than $250,000
in my accounts at Hillcrest Bank Florida?
All deposit accounts have been transferred in their entirety to Stonegate
Bank. All former Hillcrest Bank Florida offices will reopen for normal
business hours on Monday, October 26, 2009, as branches of Stonegate Bank.
As an All-Deposit Transfer transaction, the total of all deposit accounts,
whether within FDIC insurance limits or not, have been assumed by Stonegate
Bank and will be available for business as usual.
Account Hold: I have been advised there is a hold on my account. What does that mean?
It is possible a depositor’s account was held due to delinquent
loans where the depositor is the borrower or guarantor. Additionally,
any account pledged as collateral for a loan will continue to be held.
A letter will be sent informing you of any holds placed by the FDIC,
along with instructions on how to proceed. If you have any questions
regarding these holds, please call your loan officer or the FDIC at
the number provided in the letter.
ATM/Debit Card/Checks: Can I continue to write checks or use my ATM/Debit card?
You will be able to continue using your checks at this
time, and your ATM/Debit card will continue to work.
Automatic Payments/Online Billpay: Will my automatic payments through Billpay continue?
Billpay will be available as usual.
Brokered Deposits/Deposit Broker: I am a deposit
broker or I have brokered deposits. What do I need to do?
As an All-Deposit Transfer transaction, the total
of all deposit accounts, excluding the Cede & Co. brokered deposits,
have been assumed by Stonegate Bank. The FDIC retained the Cede & Co.
brokered deposits and will pay those accounts off directly.
If you are a customer who has a Hillcrest Bank Florida deposit
through a broker, you must contact your broker with any questions.
Checks not honored: A merchant will not honor my check. What can I do?
A copy of this document or the press
can be provided as both documents state all deposits
have been transferred to Stonegate Bank, and it is business
as usual. Copies
of the press release
will be available at the former Hillcrest Bank of Florida branches.
Depositors or merchants can also call the FDIC at 1-800-517-1846
former Hillcrest Bank Florida branches.
Claim Account: How do I claim my account?
Your account has already been transferred to Stonegate Bank, and your
account will be handled as usual. Any withdrawal, renewal or additional
deposits will “claim” your account. Please be advised that
if there is no activity in your account in the next 18 months, that money
will be turned over to your state as unclaimed property in accordance with
state law. Unclaimed
property can be located by visiting www.missingmoney.com or
contacting your state treasurer’s office or office of unclaimed property.
Customer Impact: How does this failure affect me?
All deposits (both insured and uninsured) of Hillcrest Bank Florida have
been transferred to Stonegate Bank, and it will be business as usual. If
you held an account at Hillcrest Bank Florida, you now have an account
at Stonegate Bank that is available to you at your former Hillcrest Bank
Florida branches during regular business hours.
Please note: Customers of both banks should continue to use
their respective existing branches until Stonegate Bank can
fully integrate the deposit records of Hillcrest Bank Florida. You will
be notified in
advance of this conversion.
The former Hillcrest Bank Florida locations will reopen for
normal business hours on Monday, October 26, 2009. You will
have continued access to your money through your ATM/debit
card and by writing checks.
If you had a loan with the bank, continue to make your checks
payable to Hillcrest Bank Florida and mail to the same address
you have used in the past until you are instructed otherwise.
Deposits Existing as Stonegate Bank: I
already have other deposit accounts with the new bank. When combined
with balances at this bank, my deposits exceed $250,000. Are all funds
The transferred deposits will be separately insured for at least six
months after the merger. This grace period gives a depositor
the opportunity to
restructure the accounts, if necessary.
CDs from the assumed bank are separately insured until the earliest maturity date after the end of the six-month grace period.
CDs that mature during the six-month period and are renewed for the same term and in the same dollar amount (either with or without accrued interest) continue to be separately insured until the first maturity date after the six-month period.
If a CD matures during the six-month grace period and is renewed on any other basis, it would be separately insured only until the end of the six-month grace period.
Direct Deposits, Social Security: What will happen to my direct deposits?
Direct Deposits, including Social Security checks, will continue as normal.
If you need to change anything in the future, please contact or visit your
former Hillcrest Bank Florida branch location to make those arrangements.
Early Withdrawal Penalty: Will I incur an early
withdrawal penalty if I close my CD before maturity?
No. You may withdraw funds from any transferred account without an early
withdrawal penalty until you renew
Final Statement: How will I get my final
account statement(s) from Hillcrest Bank Florida?
You will receive your account statements at the same time you have received
them in the past.
Interest: Will I continue to earn interest at the same rate?
All interest on deposits accrued through Friday, October 23, 2009, will
be paid at your same rate. Stonegate Bank will review rates and notify
you if interest rates will change. Your interest rate may be reduced.
If you deposited funds through a broker, the interest will
accrue and be paid through Friday, October 23, 2009.
Interest Checks/Cashier's Checks: Can I cash my interest check or cashier's check?
Interest checks and cashier's checks will continue to clear.
Internet Connection: Will my Internet connection
to Hillcrest Bank Florida work?
The bank website will be available for regular transactions as usual.
IRAs: What if I have an Individual Retirement Account (IRA)?
All deposits, including IRAs have been transferred in their
entirety to Stonegate Bank. IRA funds are insured separately from
other types of accounts up to $250,000.
If you close your IRA before maturity, you have 60 days to roll this over into
another retirement vehicle. You should consult IRS Publication 590 and/or your
tax advisor concerning the possible tax consequences of such distribution. IRS
Publication 590 may be obtained by contacting your local IRS office or via the
Internet at www.irs.gov.
Lose Any Money: Will I lose anything on my
No. All accounts have been transferred in their entirety to Stonegate
Bank and will be available starting on Monday, October 26, 2009.
Outstanding Checks: What will happen to the checks which have not cleared my account?
Checks drawn on Hillcrest Bank Florida that did not clear before Friday,
October 23, 2009, will be honored up to your available balance.
Records/Account Histories: What if I need
information regarding my account during the time Hillcrest Bank Florida
was in business?
Please contact a representative at your former Hillcrest
Bank Florida branch location to obtain a copy of any records you may need
or visit your branch.
Tax Reporting - 1098/1099s: Who will send my 1098 and/or 1099 information after the end of the year?
Stonegate Bank will be responsible for mailing your 1099 tax information.
Your 1098 reporting will be done by the FDIC or the servicer of your loan.
You will be notified of any changes in ownership or servicing of your loan.
Uninsured: Will I collect my uninsured deposits?
All deposits have been transferred in their entirety to Stonegate
Bank; therefore, you have received your deposits in full.
Wire Transfer: Can funds be wired to me?
Please contact your former Hillcrest Bank Florida branch location to obtain
information regarding your wire request.
Automatic Payments: Will my automatic transaction payment still occur on its assigned date?
You should experience no disruption in this service. We encourage you
to check your bank account the day after your scheduled draft to verify
the transaction. If the transaction did not occur, please notify your loan
officer to research your loan.
Construction Loan Draws: Will construction
draws continue? Will my project be completed? Will my subcontractors
be paid as before?
Each loan is being reviewed independently and will be determined on a
case-by-case basis. You should direct your questions to your loan officer.
Escrows: Will you continue to pay my escrows?
All services previously performed related to your loan will continue.
Should you receive notification that any portion of your taxes or insurance
were not paid, please notify your loan officer immediately.
Fees: Are there any changes to fees or charges due to this event?
No. The current fee structure will remain the same.
Foreclosures: Will the FDIC continue foreclosures in process?
At this point, all foreclosure actions have been suspended in order to
properly evaluate the loans and the borrowers’ ability to repay.
It is our intention to sell all loans, and it will be up to the new owner
to determine the best method of collection on the loan. There may be instances
where FDIC will continue with the foreclosure process, but this will be
done on a case-by-case basis.
Lender and Contact Names: Who is my lender
and has my loan contact changed?
Your loan is being serviced by all of the same personnel with whom you
have worked in the past. All prior contacts remain the same. You will receive
a letter within a week advising you of the ownership of your loan.
Loan Sales: Will my loan be sold?
Your loan may be sold at a future date. If that occurs, you will be
notified in advance through written correspondence. If you are concerned
about whom your future lender or servicer will be, you have the right
to independently refinance your loan with another lender.
Line of Credit Advances – Home Equity: Can I continue to perform advances on my personal line of credit?
All lines of credit, including Home Equity Lines of Credit (HELOCs), have
been suspended at this time and have been retained by the FDIC. You may
contact Stonegate Bank to discuss the possibility of establishing a borrowing
Loan in Process: I have a loan currently in process. How is my loan impacted?
Please contact your loan officer directly.
Loan Sweeps: Will my loan sweep be discontinued?
This will be determined on a case-by-case basis. Please contact your loan
Payments: How and where do I make my payments?
You should continue to make your payments as agreed. Make checks payable
to Hillcrest Bank Florida and utilize the same payment address information.
Pre-payment Penalty: If I refinance with another lender, will my pre-payment penalty be waived?
Any pre-payment penalty will be waived as long as FDIC as Receiver for
Hillcrest Bank Florida has control of the asset, and the borrower obtains
refinancing of the outstanding balance on the account with another financial
What Happens Now: What will happen to my loan?
Each loan is currently being reviewed independently to determine the best
action for that individual loan. Your loan may be sold at a future date.
If that occurs, you will be notified in advance through written correspondence.
If you are concerned about whom your future lender or servicer may be, you
have the right to independently refinance your loan with another lender.
Offers to Purchase Other Real Estate: I was
in the process of negotiating the purchase of real property held by Hillcrest
Bank Florida. Will my offer still be considered?
The FDIC, as Receiver has hired Prescient, Inc., to handle the management
and disposition of real property acquired from the Institution. If you
have questions regarding the status of your offer, please feel free to
contact Prescient directly as follows:
Prescient Asset Management
2600 Douglas Rd Suite 800
Coral Gables, FL 33134
1-786-433-0322 or 1-877-520-1112
All-Deposit Transfer versus Insured Deposit Transfer: Why
do all deposits, insured or not, pass is some transactions but
not in others?
The FDIC is required by law to employ the least-cost
resolution measure for each failed financial institution. The most frequent
result is for the FDIC to transfer only the insured deposits in a merger
transaction. The FDIC is only able to transfer all deposits if the uninsured
amounts are covered by the premium. The FDIC has been able to transfer
all deposits in about 25% of the failures over the past 15 years.
FDIC Insurance: How can I find out more about Federal Deposit Insurance rules?
You may access our website, which contains deposit insurance information and
an Electronic Deposit Insurance Estimator (EDIE):
You may also order any FDIC publication:
|FDIC Public Information Center
3501 North Fairfax Drive
Arlington, VA 22226
Media: I represent a TV/Newspaper/Radio and would like some information.
Please contact the Office of Public Affairs:
New Bank Insured: Is the new bank insured by the FDIC?
Yes. Your transferred deposit at Stonegate Bank is insured by the FDIC to
at least $250,000, as established by law.
Safe Deposit Boxes: How can I claim the contents of my safe deposit box?
It is business as usual. You may go to your branch and access your safe
deposit box or make appointments by calling your former Hillcrest Bank Florida
Shareholders: I am a shareholder. What happens to my shares?
Shareholders have a claim against the receivership; however, they have
the lowest priority of claim. You should discuss this with an accountant
and/or the IRS concerning the exact requirements necessary to recognize
the investment as a loss for tax purposes. The FDIC does not require stockholders
to file a claim with the Receiver. However, we recommend that you keep our
office informed of any address change, should we need to contact you in
Unpaid Bills: I did some work for Hillcrest
Bank Florida and have not yet been paid. What should I do?
All claims against Hillcrest Bank Florida, together with proof of the claims, must
be submitted in writing to the Receiver at the following address:
|Federal Deposit Insurance Corporation
Receiver: Hillcrest Bank Florida
1601 Bryan Street
Dallas, TX 75201
Attention: Claims Agent
Work for FDIC – Contract or Employment: How can I apply to work for FDIC as a contractor or employee?
You may access information about doing business with the FDIC at
You must also register in the Central Contractor Registration database at
Entry into the database is not a guarantee that a contractor will receive a future solicitation.
You may also call 1-866-308-4470 for more information or send an email to
Please include a statement of your corporate capabilities, contact information and Minority
or Women-Owned Business (MWOB) status, if any.
To review positions currently available at the FDIC, visit
Careers at FDIC (www.fdic.gov/about/jobs/index.html).