Federal Deposit
Insurance Corporation

Sources of Information

801 17th Street, NW
Washington, DC 20434

FDIC publications, press releases, speeches and Congressional testimony, directives to financial institutions and other documents are available through the Public Information Center. These documents include the Quarterly Banking Profile, Statistics on Banking and a variety of consumer pamphlets.

Division of Compliance and Consumer Affairs

550 17th Street, NW
Washington, DC 20429

Internet:
http://www.fdic.gov/consumers/questions/index.html

The Division of Compliance and Consumer Affairs responds to questions about deposit insurance and other consumer issues and concerns, and offers a number of educational publications geared to consumers.

Office of the Ombudsman

550 17th Street, NW
Washington, DC 20429

E-mail: ombudsman@fdic.gov

The Office of the Ombudsman responds to inquiries about the FDIC in a fair, impartial and timely manner. It researches questions and complaints from bankers, the public and FDIC employees on a confidential basis. The office also recommends ways to improve FDIC operations, regulations and customer service.

Home Page on the Internet

http://www.fdic.gov

A wide range of banking, consumer and financial information is available on the FDIC’s Internet home page. Information includes the FDIC’s Electronic Deposit Insurance Estimator – "EDIE" – which estimates an individual’s deposit insurance coverage; the Institution Directory – financial profiles of FDIC-supervised institutions; Community Reinvestment Act evaluations and ratings for banks and thrifts supervised by the FDIC; and Call Reports – banks’ reports of condition and income. Readers also can access a variety of consumer pamphlets, FDIC press releases, speeches and other updates on the agency’s activities, as well as corporate databases and customized reports of FDIC and banking industry information. Readers will be interested in the fully searchable texts of "FDIC Law, Regulations and Related Acts" and "FDIC Enforcement Decisions and Orders." In 1999, the FDIC’s Internet site was redesigned, with the addition of a new "card catalog" search facility.