Holly Petraeus is leading the
creation of the Office of Servicemember Affairs at the Consumer
Financial Protection Bureau (CFPB). This office will partner with the
Pentagon to see that military families receive strong financial
education; it will monitor complaints from military families and
responses to those complaints by the CFPB and other agencies; and it
will see that federal and state agencies coordinate their activities to
improve consumer protection measures for military families.
Prior to joining the CFPB
Implementation Team, Mrs. Petraeus spent six years as the Director of
BBB Military Line, a program of the Council of Better Business Bureaus
providing consumer education and advocacy for servicemembers and their
families. In that role, she oversaw a national program that worked with
the Department of Defense as a partner in the DoD Financial Readiness
Campaign and fostered outreach from the 120 local Better Business
Bureaus to military communities across the United States.
With the BBB, Mrs.
Petraeus made on-site visits to a number of military installations,
working to establish the relationships between local BBB personnel and
military authorities. She guided development of teen and adult curricula
taught to over 10,000 individuals in military communities around the
United States. In addition, she published a monthly military consumer
newsletter, and she oversaw content posted on six BBB Military Line
A military spouse of 36
years and a former Department of the Army civilian employee, Mrs.
Petraeus also has extensive experience as a volunteer leader in military
family programs. In that role she has worked with local, state and
national legislators on issues affecting Army families, to include
testifying at two U.S. Senate hearings on deployment-related issues.
Mrs. Petraeus is a
summa cum laude graduate of Dickinson College in Carlisle, PA and a
member of Phi Beta Kappa. She is a recipient of the Secretary of the
Army Public Service Award, the Boy Scouts of America “Service to
Families” Award and the Department of the Army Outstanding Civilian