For More Help or Information Regarding Bank Accounts
The FDIC has resources that can answer questions about bank accounts and your consumer rights. Start at www.fdic.gov/quicklinks/consumers.html or call toll-free 1-877-ASK-FDIC (1-877-275-3342). You can also e-mail us using the Customer Assistance Form at www2.fdic.gov/starsmail or send a letter to the FDIC, Division of Depositor and Consumer Protection, 550 17th Street, NW, Washington, DC 20429-9990.
Other federal, state and local government agencies also publish consumer information and have staff, Web sites and other resources that can help answer questions on bank accounts. Start at www.mymoney.gov, the federal government's one-stop resource for personal financial information.
Financial institutions, consumer organizations and the news media also publish personal finance tips you can find by searching the Internet.