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FDIC Federal Register Citations

[Federal Register: December 28, 2004 (Volume 69, Number 248)]
[Rules and Regulations]
[Page 77610-77621]
From the Federal Register Online via GPO Access [wais.access.gpo.gov]
[DOCID:fr28de04-3]

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DEPARTMENT OF THE TREASURY

Office of the Comptroller of the Currency

12 CFR Parts 30 and 41

[Docket No. 04-13]
RIN 1557-AC84

FEDERAL RESERVE SYSTEM

12 CFR Parts 208, 211, 222, and 225

[Docket No. R-1199]

FEDERAL DEPOSIT INSURANCE CORPORATION

12 CFR Parts 334 and 364

RIN 3064-AC77

DEPARTMENT OF THE TREASURY

Office of Thrift Supervision

12 CFR Parts 568, 570, and 571

[No. 2004-56]
RIN 1550-AB87


Proper Disposal of Consumer Information Under the Fair and
Accurate Credit Transactions Act of 2003

AGENCIES: Office of the Comptroller of the Currency, Treasury (OCC);
Board of Governors of the Federal Reserve System (Board); Federal
Deposit Insurance Corporation (FDIC); and Office of Thrift Supervision,
Treasury (OTS).

ACTION: Final rule.

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SUMMARY: The OCC, Board, FDIC, and OTS (the Agencies) are adopting a
final rule to implement section 216 of the Fair and Accurate Credit
Transactions Act of 2003 by amending the Interagency Guidelines
Establishing Standards for Safeguarding Customer Information. The final
rule generally requires each financial institution to develop,
implement, and maintain, as part of its existing information security
program, appropriate measures to properly dispose of consumer
information derived from consumer reports to address the risks
associated with identity theft.

EFFECTIVE DATE: July 1, 2005.

FOR FURTHER INFORMATION CONTACT: OCC: Aida Plaza Carter, Director, Bank
Information Technology, (202) 874-4740; Amy Friend, Assistant Chief
Counsel, (202) 874-5200; or Deborah Katz, Senior Counsel, Legislative
and Regulatory Activities Division, (202) 874-5090.
Board: Donna L. Parker, Supervisory Financial Analyst, Division of
Supervision & Regulation, (202) 452-2614; Joshua H. Kaplan, Attorney,
Legal Division, (202) 452-2249; Minh-Duc T. Le or Ky Tran-Trong, Senior
Attorneys, Division of Consumer and Community Affairs, (202) 452-3667.
FDIC: Jeffrey M. Kopchik, Senior Policy Analyst, Division of
Supervision and Consumer Protection, (202) 898-3872; Kathryn M.
Weatherby, Examination Specialist, Division of Supervision and Consumer
Protection, (202) 898-6793; Robert A. Patrick, Counsel, Legal Division,
(202) 898-3757; Janet V. Norcom, Counsel, Legal Division, (202) 898-
8886.
OTS: Glenn Gimble, Senior Project Manager, Thrift Policy, (202)
906-7158; Lewis C. Angel, Senior Project Manager, Technology Risk
Management, (202) 906-5645; Richard Bennett, Counsel (Banking and
Finance), Regulations and Legislation Division, (202) 906-7409.

SUPPLEMENTARY INFORMATION:

I. Introduction

Section 216 of the Fair and Accurate Credit Transactions Act of
2003 (FACT Act or the Act) adds a new section 628 to the Fair Credit
Reporting Act (FCRA), at 15 U.S.C. 1681w, that, in general, is designed
to protect a consumer against the risks associated with unauthorized
access to information about the consumer contained in a consumer
report, such as fraud and related crimes including identity theft.
Section 216 of the Act requires each of the Agencies to adopt a
regulation with respect to the entities that are subject to its
enforcement authority ``requiring any person that maintains or
otherwise possesses consumer information, or any compilation of
consumer information, derived from consumer reports for a business
purpose to properly dispose of any such information or compilation.''
Pub. L. 108-159, 117 Stat. 1985-86. The FACT Act mandates that the
Agencies ensure that their respective regulations are consistent with
the requirements issued pursuant to the Gramm-Leach-Bliley Act (GLB
Act) (Pub. L. 106-102), as well as other provisions of Federal law.
On June 8, 2004, the Agencies published a proposal to amend the
Interagency Guidelines Establishing Standards for Safeguarding Customer
Information (Guidelines) to require financial institutions to implement
controls designed to ensure the proper disposal of ``consumer
information'' within the meaning of section 216.\1\ A

[[Page 77611]]

total of 68 comments on the proposal were submitted to the Agencies,
some of which were submitted to more than one of the Agencies. Most of
these comments were submitted by financial institutions and
associations that represent them. A few comments were submitted by
trade associations from the information destruction industry.\2\
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\1\ 69 FR 31913 (June 8, 2004). The Guidelines are codified at
12 CFR parts 30, app. B (OCC); 208, app. D-2 and 225, app. F
(Board); 364, app. B (FDIC); 570, app. B (OTS). Citations to the
Guidelines omit references to titles and publications and give only
the appropriate paragraph or section number.
\2\ Individual consumers and organizations representing
consumers submitted comments on the proposed rule issued by the
Federal Trade Commission (FTC), which was substantively similar to
the Agencies' proposal. 69 FR 21388 (April 20, 2004); see http://www.ftc.gov/os/comments/disposal/index.htm.
The Agencies have
reviewed these and other comments submitted to the FTC in connection
with this final rule.
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In general, commenters expressed support for the Agencies' proposal
because the new requirements would allow financial institutions
sufficient latitude to adopt controls that suit their particular
circumstances. Commenters offered revisions to several aspects of the
proposal, notably the definitions and compliance deadlines, and the
Agencies have considered each of these suggestions.
The Agencies also proposed to amend their respective regulations
that implement the FCRA by adding a new provision setting forth the
duties of users of consumer reports regarding identity theft. The
proposed provision would require a financial institution to properly
dispose of consumer information in accordance with the standards set
forth in the Guidelines. The Agencies also proposed to amend their
respective FCRA regulations by incorporating a rule of construction,
which generally provides that the duty to properly dispose of consumer
information shall not be construed to require a financial institution
to maintain or destroy any record pertaining to a consumer that is not
imposed under any other law or alter any requirement under any other
law to maintain or destroy such a record. This rule of construction
closely tracks section 628(b) of the FCRA, as added by section 216 of
the FACT Act. In general, commenters supported the Agencies' proposal
to amend their FCRA regulations and, in particular, urged the Agencies
to retain the rule of construction in the final rule.
In accordance with section 216 of the Act, the Agencies have
consulted with the FTC, the National Credit Union Administration, and
the Securities and Exchange Commission to ensure that, to the extent
possible, the rules adopted by the respective agencies are consistent
and comparable.

II. Background

On February 1, 2001, the Agencies issued the Guidelines pursuant to
sections 501 and 505 of the GLB Act (15 U.S.C. 6801 and 6805).\3\ The
Guidelines establish standards relating to the development and
implementation of administrative, technical, and physical safeguards to
protect the security, confidentiality, and integrity of customer
information. The Guidelines apply to the financial institutions subject
to the Agencies' respective jurisdictions. As mandated by section
501(b) of the GLB Act, the Guidelines require each financial
institution to develop a written information security program that is
designed to: (1) Ensure the security and confidentiality of customer
information; (2) protect against any anticipated threats or hazards to
the security or integrity of such information; and (3) protect against
unauthorized access to or use of such information that could result in
substantial harm or inconvenience to any customer.\4\ The Guidelines
direct financial institutions to assess the risks to their customer
information and customer information systems and, in turn, implement
appropriate security measures to control those risks.\5\ For example,
under the risk-assessment framework currently imposed by the
Guidelines, each financial institution must evaluate whether the
controls the institution has developed sufficiently protect its
customer information from unauthorized access, misuse, or alteration
when the institution disposes of the information.\6\
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\3\ 66 FR 8616 (Feb. 1, 2001).
\4\ Guidelines, II.B.
\5\ See generally, III.B. and III.C.
\6\ See 66 FR 8618. (``Under the final Guidelines, a financial
institution's responsibility to safeguard customer information
continues through the disposal process.'')
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III. Proper Disposal of Consumer Information and Customer Information

To implement section 216 of the FACT Act, the Agencies are adopting
amendments to the Guidelines \7\ that require each financial
institution to develop and maintain, as part of its information
security program, appropriate controls designed to ensure that the
institution properly disposes of ``consumer information.'' The
amendments to the Guidelines generally require a financial institution
to properly dispose of ``consumer information'' derived from a consumer
report in a manner consistent with a financial institution's existing
obligations under the Guidelines to properly dispose of customer
information. Although the Guidelines currently address an institution's
obligations to properly dispose of customer information, the amendments
now state this obligation more directly and combine it with the new
requirement to properly dispose of consumer information.
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\7\ The Agencies are renaming the ``Interagency Guidelines
Establishing Standards for Safeguarding Customer Information'' to
read ``Interagency Guidelines Establishing Standards for Information
Security'' to make clear that the Guidelines encompass the disposal
of consumer information.
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The Agencies have incorporated this new requirement into the
Guidelines by: (1) Adding a definition of ``consumer information,''
including illustrations of the information covered by the new term; (2)
adding an objective (in paragraph II) regarding the proper disposal of
customer information and consumer information; and (3) adding a
provision (in paragraph III) that requires a financial institution to
implement appropriate measures to properly dispose of customer
information and consumer information in accordance with each of the
requirements in paragraph III.
The final rule requires each financial institution to implement the
appropriate measures to properly dispose of ``consumer information'' by
July 1, 2005. The Agencies believe that any changes to an institution's
existing information security program likely will be minimal because
many of the measures that an institution already uses to dispose of
``customer information'' can be adapted to properly dispose of
``consumer information.'' Nevertheless, a few of the comments noted
that the proposed period for compliance would be relatively short in
light of the work required to locate and track all ``consumer
information'' in a financial institution's existing information
systems. Accordingly, the Agencies have determined that financial
institutions should be afforded a six-month period to adjust their
systems and controls.
A discussion of each proposed amendment to the Guidelines and the
addition of cross-references to the Guidelines in the Agencies' FCRA
regulations follows.

Consumer Information

The proposal defined ``consumer information'' to mean ``any record
about an individual, whether in paper, electronic, or other form, that
is a consumer report or is derived from a consumer report and that is
maintained or otherwise possessed by or on behalf of the [institution]
for a business

[[Page 77612]]

purpose.'' ``Consumer information'' also was defined to mean ``a
compilation of such records.''
Commenters generally supported the Agencies' proposed definition of
this term, but argued that the Agencies should include statements or
illustrations to clarify the nature and scope of ``consumer
information.'' Several commenters found the proposed phrase ``about an
individual'' to be ambiguous and urged the Agencies to adopt a
definition expressly stating that ``consumer information'' only
includes information that identifies a particular individual.
Similarly, some commenters supported the Agencies' explanation in
the proposal that ``consumer information'' does not include information
derived from a consumer report that does not identify any particular
consumer, such as the mean credit score derived from a group of
consumer reports. These commenters suggested that the Agencies include
this example (or similar examples) in the definition.
In the final rule, as in the proposed rule, the Agencies have
continued to define ``consumer information'' to mean ``any record about
an individual, whether in paper, electronic, or other form, that is a
consumer report or is derived from a consumer report and that is
maintained or otherwise possessed by or on behalf of the [institution]
for a business purpose.'' In addition, the Agencies have continued to
define ``consumer information'' to mean ``a compilation of such
records,'' as proposed.
The Agencies have modified the term ``consumer information,''
however, to expressly exclude from the definition ``any record that
does not identify an individual.'' The Agencies believe that qualifying
the term ``consumer information'' to cover only personally identifiable
information appropriately focuses on the information derived from a
consumer report that, if improperly disposed, could be used to commit
fraud or identity theft against a consumer. The Agencies believe that
limiting ``consumer information'' to information that identifies a
consumer is consistent with the current law relating to the scope of
the term ``consumer report'' under the FCRA and the purposes of section
216 of the FACT Act.
Under the final rule, a financial institution must implement
measures to properly dispose of ``consumer information'' that
identifies a consumer, such as the consumer's name and the credit score
derived from a consumer report. However, this requirement does not
apply to aggregate information, such as the mean credit score that is
derived from a group of consumer reports, or blind data, such as a
series of credit scores that do not identify the subjects of the
consumer reports from which those scores are derived. The Agencies have
included examples of records that illustrate this aspect of the
Guidelines, but have not rigidly defined the nature and scope of
personally identifiable information. The Agencies note that there are a
variety of types of information apart from an individual's name,
account number, or address that, depending on the circumstances or when
used in combination, could identify the individual.
A few commenters argued that the term ``consumer information''
should exclude non-sensitive information about a consumer, such as
names and addresses that are publicly available. These commenters urged
the Agencies to limit ``consumer information'' to information about an
individual's specific financial characteristics, such as payment
history or account numbers, or personal characteristics, such as
driver's license information. In their view, only sensitive, non-public
information should be subject to the requirements of the rule because
unauthorized access to or misuse of that information poses the greatest
threats of identity theft against consumers. The Agencies believe that
there is no basis to exclude certain classes of relatively non-
sensitive information from the scope of ``consumer information'' under
section 216 of the Act.
Some commenters urged the Agencies to eliminate references to
business-related transactions in the discussion of the definition of
``consumer information.'' These commenters argued that the FCRA defines
a ``consumer report'' only with respect to information used to
determine a consumer's eligibility for ``credit or insurance to be used
primarily for personal, family, or household purposes.'' \8\ Thus,
these commenters recommended that the Agencies remove references to
business transactions that, in their view, would be inconsistent with
the scope of the FCRA. The Agencies note that the FCRA defines a
``consumer report'' as encompassing a communication by a consumer
reporting agency of information about a consumer that, in general, is
used as a factor in establishing the consumer's eligibility for ``any
other purpose authorized under section 604 [of the FCRA].'' \9\ Among
other permissible purposes, a consumer reporting agency lawfully may
furnish a consumer report to a person which it has reason to believe
``otherwise has a legitimate business need for the information in
connection with a business transaction that is initiated by the
consumer.'' \10\ If used in whole or in part to establish a consumer's
eligibility for a business transaction that is initiated by the
consumer, such as an application for a small business loan that is
initiated by a sole proprietor, then that information could be a
consumer report. Accordingly, a financial institution that maintains
information derived from a consumer report for a business purpose
including a consumer report originally obtained in connection with a
``business transaction that is initiated by the consumer,'' would be
subject to the requirement to properly dispose of such information,
pursuant to section 216 of the FACT Act.
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\8\ 15 U.S.C. 1681a(d)(1)(A).
\9\ 15 U.S.C. 1681a(d)(1)(C).
\10\ 15 U.S.C. 1681b(a)(3)(F))i).
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As discussed in the proposal, the Agencies note that the scope of
information covered by the terms ``consumer information'' and
``customer information'' will sometimes overlap, but will not always
coincide. The definition of ``consumer information'' is drawn from the
term ``consumer'' in section 603(c) of the FCRA, which defines a
``consumer'' as an individual, without elaboration. 15 U.S.C. 1681a(c).
By contrast, ``customer information'' under the Guidelines, means
nonpublic personal information about a ``customer,'' namely, an
individual who obtains a financial product or service to be used
primarily for personal, family, or household purposes and who has a
continuing relationship with the financial institution.\11\
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\11\ I.C.2.b.
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The relationship between ``consumer information'' and ``customer
information'' can be illustrated through the following examples.
Payment history information from a consumer report about an individual,
who is a financial institution's customer, will be both ``consumer
information'' because it comes from a consumer report and ``customer
information'' because it is nonpublic personal information about a
customer. In some circumstances, ``customer information'' will be
broader than ``consumer information.'' For instance, information about
a financial institution's own transactions with its customer is
``customer information'' but is not ``consumer information'' because it
does not come from a consumer report. In other circumstances,
``consumer information'' will be broader than ``customer information.''

[[Page 77613]]

``Consumer information'' includes information from a consumer report
that an institution obtains about an individual who applies for but
does not receive a loan, an individual who guarantees a loan (including
a loan to a business entity), an employee or a prospective employee, or
an individual in connection with a loan to the individual's sole
proprietorship. In each of these instances, the consumer reports are
not ``customer information'' because the information is not about a
``customer'' within the meaning of the Guidelines.
The Agencies believe that the phrase ``derived from consumer
reports'' covers all of the information about a consumer that is taken
from a consumer report, including information that results in whole or
in part from manipulation of information from a consumer report or
information from a consumer report that has been combined with other
types of information. Consequently, a financial institution that
possesses any of this information must properly dispose of it. For
example, any record about a consumer derived from a consumer report,
such as the consumer's name and credit score, that is shared among
affiliates must be disposed of properly by each affiliate that
possesses that information.\12\ Similarly, a consumer report that is
shared among affiliated companies after the consumer has been given a
notice and has elected not to opt out of that sharing, and therefore is
no longer a ``consumer report'' under the FCRA,\13\ would still be
``consumer information.'' Accordingly, an affiliate that receives
``consumer information'' under these circumstances must properly
dispose of the information.
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\12\ An affiliate subject to the jurisdiction of the OCC, Board,
FDIC, or OTS must properly dispose of consumer information that it
possesses or maintains in accordance with the agency's rule. An
affiliate subject to the jurisdiction of the FTC or the SEC must
properly dispose of consumer information that it possesses or
maintains in accordance with the FTC's or SEC's final rules, as
applicable, which are consistent and comparable to this final rule.
Savings associations and savings association subsidiaries that are
not functionally regulated are subject to the OTS's Guidelines.
\13\ 15 U.S.C. 1681a(d)(2)(A)(iii).
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A few commenters suggested that the Agencies modify this provision
to limit the obligation of a financial institution to properly dispose
of consumer information only when the institution knows that the
information has been derived from a consumer report. The Agencies
believe that implementing such a limitation is unwarranted in light of
the general duty established in section 216 of the Act which applies to
``any person that maintains or otherwise possesses consumer
information,'' without regard to whether the person actually knows that
it possesses such information.
The Agencies note that the proposed definition of ``consumer
information'' includes the qualification ``for a business purpose,'' as
set forth in section 216 of the Act. The Agencies believe that the
phrase ``for a business purpose'' encompasses any commercial purpose
for which a financial institution might maintain or possess ``consumer
information.'' Commenters did not raise concerns about this
interpretation.
Some commenters urged the Agencies to define the term ``disposal''
to clarify whether the sale, donation, or transfer of any medium
containing ``consumer information'' is covered by the requirements
imposed under the Guidelines. A few other commenters, however,
disagreed with this suggestion and supported the Agencies' proposal,
which was silent with respect to this particular term. The Agencies
believe that there is no need to adopt a definition of the term
``disposal'' because, in the context of the duty imposed under section
216 of the FACT Act, the ordinary meaning of that term applies. The
Agencies note that any sale, lease, or other transfer of any medium
containing ``consumer information'' constitutes disposal of the
information insofar as the information itself is not the subject of the
sale, lease, or other transfer between the parties. By contrast, the
sale, lease, or other transfer of consumer information from a financial
institution to another party (which may be subject to limitations
imposed under other laws) can be distinguished from the act of throwing
out or getting rid of consumer information, and accordingly, does not
constitute ``disposal'' that is subject to the Agencies' rule.

New Objective for an Information Security Program

The Agencies proposed to add a new objective regarding the proper
disposal of consumer information in paragraph II.B. of the Guidelines.
A few commenters expressed objections to this aspect of the proposal,
mainly insofar as this provision relates to service providers.
Under the final rule, a financial institution must design its
information security program to satisfy the general objective to
``[e]nsure the proper disposal of customer information and consumer
information.'' The added reference to ``customer information'' more
directly states an institution's overall duties with respect to
disposing of information. However, because proper disposal of customer
information already is part of a financial institution's obligation in
designing and maintaining its information security program under the
Guidelines, the inclusion of ``customer information'' in the objective
does not impose a new requirement on an institution's compliance with
the Guidelines.
The general objective to ``[e]nsure the proper disposal of customer
information and consumer information'' replaces the proposed provision
that would require an institution to develop controls ``in a manner
consistent with the disposal of customer information.'' The Agencies
believe that setting forth the obligation in this manner more directly
states a financial institution's obligation to develop and maintain
risk-based measures to dispose of both types of information properly
and is consistent with the Guidelines and the Act.
The Agencies continue to believe that imposing this additional
objective in paragraph II.B is important because this disposal
requirement applies to a financial institution's ``consumer
information'' maintained or otherwise in the possession of the
institution's service providers. The Guidelines require, in part, that
a financial institution ``[r]equire its service providers by contract
to implement appropriate measures designed to meet the objectives of
these Guidelines.'' \14\
By expressly incorporating a provision in paragraph II.B., each
financial institution must contractually require its service providers
to develop appropriate measures for the proper disposal of consumer
information and, where warranted, to monitor its service providers to
confirm that they have satisfied their contractual obligations. As
several commenters observed, the particular contractual arrangements
that an institution may negotiate with a service provider may take
varied forms or use general terms. As a result, some institutions may
have existing contracts that cover the proper disposal of customer
information and consumer information. The Agencies continue to believe
that the parties should be allowed substantial latitude in negotiating
the contractual terms appropriate to their arrangement in any manner
that satisfies the objectives of the Guidelines. Accordingly, the
Agencies have not prescribed any particular standards that relate to
this contract requirement.
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\14\ III.D.2. This requirement applies to service providers
located domestically and abroad.
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The Agencies have made a technical amendment to the definition of
``service provider'' in paragraph I.C.2. to include a reference to
``consumer information''

[[Page 77614]]

in addition to ``customer information.'' Thus the amended definition of
service provider is ``any person or entity that maintains, processes,
or otherwise is permitted access to customer information or consumer
information through its provision of services directly to the bank.''
Consistent with section 216 and the amendments to the Guidelines, a
financial institution's obligation with respect to a service provider
that has access to consumer information is limited to ensuring that the
service provider properly disposes of consumer information.
The Agencies also have amended paragraph III.G.2. to allow a
financial institution a reasonable period of time, after the final
regulations are issued, to amend its contracts with its service
providers to incorporate the necessary requirements in connection with
the proper disposal of consumer information. After reviewing the
comments on this provision of the proposal, which uniformly advocated a
longer period of time for modifying contracts with service providers if
necessary, the Agencies have determined that financial institutions
must modify any affected contracts not later than July 1, 2006.

New Provision To Implement Measures To Properly Dispose of Consumer
Information

The Agencies have amended paragraph III.C. (Manage and Control
Risk) of the Guidelines by adding a new provision to require a
financial institution to develop, implement, and maintain, as part of
its information security program, appropriate measures to properly
dispose of customer information and consumer information. Like the
provision described in the proposal, this new provision requires an
institution to implement these measures ``in accordance with each of
the requirements in this paragraph III.'' of the Guidelines.
Paragraph III. of the Guidelines presently requires a financial
institution to undertake measures to design, implement, and maintain
its information security program to protect customer information and
customer information systems. Because ``customer information systems''
is defined to include any methods used to dispose of customer
information, a financial institution presently must use risk-based
measures to protect customer information in the course of disposing of
it. Building on this provision in the Guidelines, the Agencies proposed
a provision in paragraph III.C. that would require a financial
institution to develop controls ``in a manner consistent with the
disposal of customer information.'' Commenters generally supported this
provision because a financial institution would be permitted to develop
and implement risk-based protections, rather than adopt particular
methods for disposing of consumer information that would comply with a
prescriptive standard.
Under the final rule, an institution must adopt procedures and
controls to properly dispose of ``consumer information'' and ``customer
information.'' Instead of describing a financial institution's
obligation to dispose of ``consumer information'' in relation to the
standard for ``customer information'' (which is currently set forth in
discrete provisions of the Guidelines), the Agencies have determined
that the obligation should be stated directly and generally. A
provision that requires each financial institution to develop and
maintain risk-based measures to properly dispose of customer
information and consumer information more clearly states an
institution's responsibilities to properly dispose of both classes of
information and is consistent with the Guidelines and the Act.
Under this provision of the final rule, a financial institution
must broaden the scope of its risk assessment to include an assessment
of the reasonably foreseeable internal and external threats associated
with the methods it uses to dispose of ``consumer information,'' and
adjust its risk assessment in light of the relevant changes relating to
such threats. By expressly adding this new provision, the Agencies are
requiring a financial institution to integrate into its information
security program each of those risk-based measures in connection with
the disposal of ``consumer information,'' as set forth in paragraph
III. of the Guidelines.
Some commenters urged the Agencies to adopt a detailed standard for
the destruction of information or criteria that define ``proper''
methods or levels of disposal, rather than a provision that tracks the
general obligation imposed under section 216 of the FACT Act. Other
commenters favored the approach set forth in the proposal and argued
that the general duty to ``properly dispose of consumer information''
is appropriately suited to the varying circumstances that financial
institutions confront.
After reviewing the comments, the Agencies continue to believe that
it is not necessary to propose a prescriptive rule describing proper
methods of disposal. Nonetheless, consistent with interagency guidance
previously issued through the Federal Financial Institutions
Examination Council (FFIEC),\15\ the Agencies expect institutions to
have appropriate disposal procedures for records maintained in paper-
based or electronic form. The Agencies note that an institution's
information security program should ensure that paper records
containing either customer or consumer information should be rendered
unreadable as indicated by the institution's risk assessment, such as
by shredding or any other means. Institutions also should recognize
that computer-based records present unique disposal problems. Residual
data frequently remains on media after erasure. Since that data can be
recovered, additional disposal techniques should be applied to
sensitive electronic data.\16\
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\15\ See FFIEC Information Technology Examination Handbook,
Information Security Booklet, page 63 at: http://www.ffiec.gov/

ffiecinfobase/ booklets/information-- security/information--
security.pdf.
\16\ See id.
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Proposed Amendments to the Agencies' FCRA Regulations

As set forth in the proposal, the Agencies' final rules create a
cross-reference to the Guidelines in their respective regulations that
implement the FCRA \17\ by adding a provision setting forth the duties
of users of consumer reports regarding identity theft. Commenters
generally agreed with the Agencies' proposal to create the cross-
reference. In particular, commenters supported the Agencies' proposal
to make explicit in the regulations the rule of construction in the
statute stating that the requirement pertaining to proper disposal
under the FCRA shall not be construed as requiring a person to maintain
or destroy a record containing consumer information and does not alter
any requirement imposed under other law to maintain or destroy such a
record.
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\17\ 12 CFR part 41 (OCC); 12 CFR part 222 (Board); 12 CFR part
334 (FDIC); and 12 CFR part 571 (OTS). Several of the Agencies
proposed establishing new parts to house their respective
regulations implementing the FCRA in a notice of proposed rulemaking
titled ``Fair Credit Reporting Medical Information Regulations.''
See 69 FR 23380 (April 28, 2004). As these regulations are not yet
final, the new parts are established in this final rule.
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The new provision requires a financial institution to properly
dispose of consumer information in accordance with the standards set
forth in the Guidelines. This provision applies to an institution to
the extent that the institution is covered by the scope of the
Guidelines.\18\ The provision also

[[Page 77615]]

incorporates a rule of construction that closely tracks the terms of
section 628(b) of the FCRA, as added by section 216 of the FACT
Act.\19\
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\18\ Bank holding companies will be subject to the FTC's
disposal rule (16 CFR part 682) and functionally regulated
subsidiaries of financial institutions will be subject to the SEC's
disposal rule (17 CFR part 248) or the FTC's disposal rule, as
applicable.
\19\ The OTS is making additional conforming changes to its
regulations at 12 CFR 568.1 and 568.5, as well.
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IV. Regulatory Analysis

Paperwork Reduction Act

In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C.
3501 et seq.) and its implementing regulations at 5 CFR part 1320,
including Appendix A.1, the Agencies have reviewed the final rules and
determined that they contain no collections of information. The Board
made this determination under authority delegated by the Office of
Management and Budget.

Regulatory Flexibility Act

In accordance with the Regulatory Flexibility Act, each agency must
publish a final regulatory flexibility analysis with its final rule,
unless the agency certifies that the rule will not have a significant
economic impact on a substantial number of small entities. (5 U.S.C.
601-612). Each of the Agencies hereby certifies that its final rule
does not have a significant economic impact on a substantial number of
small entities.
The rules require a financial institution subject to the
jurisdiction of the appropriate agency to implement appropriate
controls designed to ensure the proper disposal of ``consumer
information.'' A financial institution must develop and maintain these
controls as part of implementing its existing information security
program for ``customer information,'' as required under the
Guidelines.\20\
---------------------------------------------------------------------------

\20\ In 2001, the Agencies issued final Guidelines requiring
financial institutions to develop and maintain an information
security program, including procedures to dispose of customer
information, and each agency provided a final regulatory flexibility
analysis at that time. See 66 FR 8625-32 (Feb. 1, 2001).
---------------------------------------------------------------------------

Any modifications to a financial institution's information security
program needed to address the proper disposal of ``consumer
information'' could be incorporated through the process the institution
presently uses to adjust its program under paragraph III.E. of the
Guidelines, particularly because of the similarities between customer
information and consumer information and the measures commonly used to
properly dispose of both types of information. To the extent that these
rules impose new requirements for certain types of ``consumer
information,'' developing appropriate measures to properly dispose of
that information likely would require only a minor modification of an
institution's existing information security program.
Because some ``consumer information'' will be ``customer
information'' and because segregating particular records for special
treatment may entail considerable costs, the Agencies believe that many
banks and savings associations, including small institutions, already
are likely to have implemented measures to properly dispose of both
``customer'' and ``consumer'' information. In addition, the Agencies,
through the Federal Financial Institutions Examination Council (FFIEC),
already have issued guidance regarding their expectations concerning
the proper disposal of all of an institution's paper and electronic
records. See FFIEC Information Technology Examination Handbook,
Information Security Booklet, December 2002, p. 63.\21\ Therefore, the
rules do not require any significant changes for institutions that
currently have procedures and systems designed to comply with this
guidance.
---------------------------------------------------------------------------

\21\ See footnote 15, supra.
---------------------------------------------------------------------------

The Agencies anticipate that, in light of current practices
relating to the disposal of information in accordance with the
Guidelines and the guidance issued by the FFIEC, the final rules will
not impose undue costs on financial institutions. Therefore, the
Agencies believe that the controls that small financial institutions
will develop and implement, if any, to comply with the rules likely
pose a minimal economic impact on those entities.

FDIC--Small Business Regulatory Enforcement Fairness Act

The Small Business Regulatory Enforcement Fairness Act of 1996
(SBREFA) (Pub. L. 104-121, 110 Stat. 857) provides generally for
agencies to report rules to Congress and for Congress to review these
rules. The reporting requirement is triggered in instances where the
FDIC issues a final rule as defined by the Administrative Procedure Act
(APA) (5 U.S.C. 551, et seq.). Because the FDIC is issuing a final rule
as defined by the APA, the FDIC will file the reports required by
SBREFA.

OCC and OTS Executive Order 12866 Determination

The OCC and OTS each have determined that this rule is not a
``significant regulatory action'' under Executive Order 12866.

OCC and OTS Unfunded Mandates Reform Act of 1995 Determination

Under Section 202 of the Unfunded Mandates Reform Act of 1995, Pub.
L. 104-4 (2 U.S.C. 1532) (Unfunded Mandates Act), the OCC and OTS must
prepare budgetary impact statements before promulgating any rule likely
to result in a federal mandate that may result in the expenditure by
state, local, and tribal governments, in the aggregate, or by the
private sector of $100 million or more in any one year. If a budgetary
impact statement is required, under section 205 of the Unfunded
Mandates Act, the OCC and OTS must identify and consider a reasonable
number of regulatory alternatives before promulgating a rule.
For the reasons outlined earlier, the OCC and OTS have determined
that this proposal will not result in expenditures by state, local, and
tribal governments, or by the private sector, of $100 million or more,
in any one year. Accordingly, a budgetary impact statement is not
required under section 202 of the Unfunded Mandates Reform Act of 1995
and this rulemaking requires no further analysis under the Unfunded
Mandates Act.

List of Subjects

12 CFR Part 30

Banks, Banking, Consumer protection, National banks, Privacy,
Reporting and recordkeeping requirements.

12 CFR Part 41

Banks, Banking, Consumer protection, National Banks, Reporting and
recordkeeping requirements.

12 CFR Part 208

Banks, Banking, Consumer protection, Information, Privacy,
Reporting and recordkeeping requirements.

12 CFR Part 211

Exports, Foreign banking, Holding companies, Reporting and
recordkeeping requirements.

12 CFR Part 222

Banks, Banking, Holding companies, State member banks.

12 CFR Part 225

Banks, Banking, Holding companies, Reporting and recordkeeping
requirements.

12 CFR Part 334

Administrative practice and procedure, Bank deposit insurance,
Banks, Banking, Reporting and recordkeeping requirements, Safety and
Soundness.

[[Page 77616]]

12 CFR Part 364

Administrative practice and procedure, Bank deposit insurance,
Banks, Banking, Reporting and recordkeeping requirements, Safety and
Soundness.

12 CFR Part 568

Consumer protection, Privacy, Reporting and recordkeeping
requirements, Savings associations, Security measures.

12 CFR Part 570

Accounting, Administrative practice and procedure, Bank deposit
insurance, Consumer protection, Holding companies, Privacy, Reporting
and recordkeeping requirements, Safety and soundness, Savings
associations.

12 CFR Part 571

Consumer protection, Credit, Fair Credit Reporting Act, Privacy,
Reporting and recordkeeping requirements, Savings associations.

Department of the Treasury

Office of the Comptroller of the Currency

12 CFR CHAPTER I

Authority and Issuance

0
For the reasons discussed in the joint preamble, the Office of the
Comptroller of the Currency amends chapter V of title 12 of the Code of
Federal Regulations by amending 12 CFR part 30 and adding a new part 41
as follows:

PART 30--SAFETY AND SOUNDNESS STANDARDS


1. The authority citation for part 30 is revised to read as follows:

Authority: 12 U.S.C. 93a, 1818, 1831-p and 3102(b); 15 U.S.C.
1681s, 1681w, 6801, and 6805(b)(1).

2. Appendix B to part 30 is amended by:

a. Revising the heading for Appendix B to part 30 entitled
``Interagency Guidelines Establishing Standards for Safeguarding
Customer Information'' to read ``Interagency Guidelines Establishing
Information Security Standards'' wherever it appears in Title 12,
Chapter 2, part 30;

b. Revising paragraph I. Introduction;

c. Revising paragraph I.A. by adding a new sentence at the end of the
paragraph;

d. Redesignating paragraphs I.C.2.b. through e. as paragraphs I.C.2.d.
through g., respectively;

e. Adding new paragraphs I.C.2.b. and c., and amending redesignated
paragraph g.;

f. Revising the heading for paragraph II. entitled ``Standards for
Safeguarding Customer Information'' to read ``Standards for Information
Security'';

g. Removing in paragraph II.B.2. the word ``and'' at the end of the
sentence;

h. Removing in paragraph II.B.3. the period at the end of the sentence
and replacing it with ``; and;''

i. Adding a new paragraph II.B.4.;

j. Adding a new paragraph III.C.4.; and

k. Adding new paragraphs III.G.3. and 4. to read as follows:

Appendix B to Part 30--Interagency Guidelines Establishing Information
Security Standards

* * * * *
I. Introduction
The Interagency Guidelines Establishing Information Security
Standards (Guidelines) set forth standards pursuant to section 39 of
the Federal Deposit Insurance Act (section 39, codified at 12 U.S.C.
1831p-1), and sections 501 and 505(b), codified at 15 U.S.C. 6801
and 6805(b) of the Gramm-Leach Bliley Act. These Guidelines address
standards for developing and implementing administrative, technical,
and physical safeguards to protect the security, confidentiality,
and integrity of customer information. These Guidelines also address
standards with respect to the proper disposal of consumer
information, pursuant to sections 621 and 628 of the Fair Credit
Reporting Act (15 U.S.C. 1681s and 1681w).
A. Scope. * * * The Guidelines also apply to the proper disposal
of consumer information by or on behalf of such entities.
* * * * *
C. Definitions. * * *
2. * * *b. Consumer information means any record about an
individual, whether in paper, electronic, or other form, that is a
consumer report or is derived from a consumer report and that is
maintained or otherwise possessed by or on behalf of the bank for a
business purpose. Consumer information also means a compilation of
such records. The term does not include any record that does not
identify an individual.
i. Examples. (1) Consumer information includes:
(A) A consumer report that a bank obtains;
(B) Information from a consumer report that the bank obtains
from its affiliate after the consumer has been given a notice and
has elected not to opt out of that sharing;
(C) Information from a consumer report that the bank obtains
about an individual who applies for but does not receive a loan,
including any loan sought by an individual for a business purpose;
(D) Information from a consumer report that the bank obtains
about an individual who guarantees a loan (including a loan to a
business entity); or
(E) Information from a consumer report that the bank obtains
about an employee or prospective employee.
(2) Consumer information does not include:
(A) Aggregate information, such as the mean credit score,
derived from a group of consumer reports; or
(B) Blind data, such as payment history on accounts that are not
personally identifiable, that may be used for developing credit
scoring models or for other purposes.
c. Consumer report has the same meaning as set forth in the Fair
Credit Reporting Act, 15 U.S.C. 1681a(d).
* * * * *
g. Service provider means any person or entity that maintains,
processes, or otherwise is permitted access to customer information
or consumer information through its provision of services directly
to the bank.
* * * * *

II. * * *

B. * * *
4. Ensure the proper disposal of customer information and
consumer information.

III. * * *

C. * * *
4. Develop, implement, and maintain, as part of its information
security program, appropriate measures to properly dispose of
customer information and consumer information in accordance with
each of the requirements of this paragraph III.
* * * * *
G. Implement the Standards. * * *
3. Effective date for measures relating to the disposal of
consumer information. Each bank must satisfy these Guidelines with
respect to the proper disposal of consumer information by July 1,
2005.
4. Exception for existing agreements with service providers
relating to the disposal of consumer information. Notwithstanding
the requirement in paragraph III.G.3., a bank's contracts with its
service providers that have access to consumer information and that
may dispose of consumer information, entered into before July 1,
2005, must comply with the provisions of the Guidelines relating to
the proper disposal of consumer information by July 1, 2006.
0
3. Add part 41 to read as follows:

PART 41--FAIR CREDIT REPORTING

Subpart A--General Provisions

Sec.
41.1 Purpose.
41.2 [Reserved]
41.3 Definitions.

Subparts B-H--[Reserved]

Subpart I--Duties of Users of Consumer Reports Regarding Identity
Theft


Sec. 41.80-82 [Reserved]


Sec. 41.83 Disposal of consumer information

Authority: 12 U.S.C. 1 et seq., 24 (Seventh), 93a, 481, 484, and
1818; 15 U.S.C. 1681s, 1681w, 6801 and 6805.

Subpart A--General Provisions


Sec. 41.1 Purpose.

(a) Purpose. The purpose of this part is to establish standards for
national banks regarding consumer report information. In addition, the
purpose of

[[Page 77617]]

this part is to specify the extent to which national banks may obtain,
use, or share certain information. This part also contains a number of
measures national banks must take to combat consumer fraud and related
crimes, including identity theft.
(b) [Reserved]


Sec. 41.2 [Reserved]


Sec. 41.3 Definitions.

As used in this part, unless the context requires otherwise:
(a)-(d) [Reserved]
(e) Consumer means an individual.
(f)-(n) [Reserved]

Subparts B-H--[Reserved]

Subpart I--Duties of Users of Consumer Reports Regarding Identity
Theft


Sec. 41.80-82 [Reserved]


Sec. 41.83 Disposal of consumer information.

(a) Definitions as used in this section. (1) Bank means national
banks, Federal branches and agencies of foreign banks, and their
respective operating subsidiaries.
(b) In general. Each bank must properly dispose of any consumer
information that it maintains or otherwise possesses in accordance with
the Interagency Guidelines Establishing Information Security Standards,
as set forth in appendix B to 12 CFR part 30, to the extent that the
bank is covered by the scope of the Guidelines.
(c) Rule of construction. Nothing in this section shall be
construed to:
(1) Require a bank to maintain or destroy any record pertaining to
a consumer that is not imposed under any other law; or
(2) Alter or affect any requirement imposed under any other
provision of law to maintain or destroy such a record.

Dated: December 16, 2004.
Julie L. Williams,
Acting Comptroller of the Currency.

Federal Reserve System

12 CFR Chapter II

Authority and Issuance

0
For the reasons set forth in the joint preamble, parts 208, 211, 222,
and 225 of chapter II of title 12 of the Code of Federal regulations
are amended as follows:

PART 208--MEMBERSHIP OF STATE BANKING INSTITUTIONS IN THE FEDERAL
RESERVE SYSTEM (REGULATION H)

0
1. The authority citation for 12 CFR part 208 is revised to read as
follows:

Authority: 12 U.S.C. 24, 36, 92a, 93a, 248(a), 248(c), 321-338a,
371d, 461, 481-486, 601, 611, 1814, 1816, 1820(d)(9), 1823(j),
1828(o), 1831, 1831o, 1831p-1, 1831r-1, 1831w, 1831x, 1835a, 1882,
2901-2907, 3105, 3310, 3331-3351, and 3906-3909, 15 U.S.C. 78b,
78l(b), 78l(g), 78l(i), 78o-4(c)(5), 78q, 78q-1, 78w, 1681s, 1681w,
6801 and 6805; 31 U.S.C. 5318, 42 U.S.C. 4012a, 4104a, 4104b, 4106,
and 4128.

0
2. In Sec. 208.3 revise paragraph (d)(1) to read as follows:


Sec. 208.3 Application and conditions for membership in the Federal
Reserve System.

* * * * *
(d) Conditions of membership. (1) Safety and soundness. Each member
bank shall at all times conduct its business and exercise its powers
with due regard to safety and soundness. Each member bank shall comply
with the Interagency Guidelines Establishing Standards for Safety and
Soundness prescribed pursuant to section 39 of the FDI Act (12 U.S.C.
1831p-1), set forth in appendix D-1 to this part, and the Interagency
Guidelines Establishing Information Security Standards prescribed
pursuant to sections 501 and 505 of the Gramm-Leach-Bliley Act (15
U.S.C. 6801 and 6805) and section 216 of the Fair and Accurate Credit
Transactions Act of 2003 (15 U.S.C. 1681w), set forth in appendix D-2
to this part.
* * * * *
0
3. Amend Appendix D-2 to part 208, as follows:
0
a. The heading for Appendix D-2 to Part 208 entitled ``Interagency
Guidelines Establishing Standards for Safeguarding Customer
Information'' is revised to read ``Interagency Guidelines Establishing
Information Security Standards'' wherever it appears in Title 12,
chapter 2, part 208;
0
b. In section I., Introduction, a new sentence is added at the end of
the introductory paragraph.
0
c. In section I.A., Scope, a new sentence is added at the end of the
paragraph.
0
d. In section I.C.2., paragraphs b. through f. are redesignated as
paragraphs 2.d. through 2.h., respectively, new paragraphs 2.b. and
2.c. are added and redesignated paragraph g. is amended.
0
e. In paragraph II. the heading entitled ``Standards for Safeguarding
Customer Information'' is revised to read ``Standards for Information
Security''.
0
f. At the end of paragraph II.B.2. the word ``and'' is removed.
0
g. At the end of paragraph II.B.3 the period is removed and replaced
with ``; and''.
0
h. In section II.B. a new paragraph 4. is added.
0
i. In section III.C., Manage and Control Risk, a new paragraph 4. is
added.
0
j. In section III.G., Implement the Standards, new paragraphs 3. and 4.
are added.

Appendix D-2 to Part 208--Interagency Guidelines Establishing
Information Security Standards

* * * * *
I. * * *
* * * These Guidelines also address standards with respect to
the proper disposal of consumer information, pursuant to sections
621 and 628 of the Fair Credit Reporting Act (15 U.S.C. 1681s and
1681w).
A. Scope. * * * These Guidelines also apply to the proper
disposal of consumer information by or on behalf of such entities.
* * * * *
C. * * *
2. * * *
b. Consumer information means any record about an individual,
whether in paper, electronic, or other form, that is a consumer
report or is derived from a consumer report and that is maintained
or otherwise possessed by or on behalf of the bank for a business
purpose. Consumer information also means a compilation of such
records. The term does not include any record that does not identify
an individual.
i. Examples. (1) Consumer information includes:
(A) A consumer report that a bank obtains;
(B) Information from a consumer report that the bank obtains
from its affiliate after the consumer has been given a notice and
has elected not to opt out of that sharing;
(C) Information from a consumer report that the bank obtains
about an individual who applies for but does not receive a loan,
including any loan sought by an individual for a business purpose;
(D) Information from a consumer report that the bank obtains
about an individual who guarantees a loan (including a loan to a
business entity); or
(E) Information from a consumer report that the bank obtains
about an employee or prospective employee.
(2) Consumer information does not include:
(A) Aggregate information, such as the mean credit score,
derived from a group of consumer reports; or
(B) Blind data, such as payment history on accounts that are not
personally identifiable, that may be used for developing credit
scoring models or for other purposes.
c. Consumer report has the same meaning as set forth in the Fair
Credit Reporting Act, 15 U.S.C. 1681a(d).
* * * * *
g. Service provider means any person or entity that maintains,
processes, or otherwise is permitted access to customer information

[[Page 77618]]

or consumer information through its provision of services directly
to the bank.
* * * * *
II. * * *
B. * * *
4. Ensure the proper disposal of customer information and
consumer information.
* * * * *
III. * * *
C. * * *
4. Develop, implement, and maintain, as part of its information
security program, appropriate measures to properly dispose of
customer information and consumer information in accordance with
each of the requirements in this paragraph III.
* * * * *
G. * * *
3. Effective date for measures relating to the disposal of
consumer information. Each bank must satisfy these Guidelines with
respect to the proper disposal of consumer information by July 1,
2005.
4. Exception for existing agreements with service providers
relating to the disposal of consumer information. Notwithstanding
the requirement in paragraph III.G.3., a bank's contracts with its
service providers that have access to consumer information and that
may dispose of consumer information, entered into before July 1,
2005, must comply with the provisions of the Guidelines relating to
the proper disposal of consumer information by July 1, 2006.

PART 211--INTERNATIONAL BANKING OPERATIONS (REGULATION K)

0
4. The authority citation for part 211 is revised to read as follows:

Authority: 12 U.S.C. 221 et seq., 1818, 1835a, 1841 et seq.,
3101 et seq., and 3901 et seq.; 15 U.S.C. 1681s, 1681w, 6801 and
6805.

0
5. In Sec. 211.5, revise paragraph (l) to read as follows:


Sec. 211.5 Edge and agreement corporations.

* * * * *
(l) Protection of customer information and consumer information. An
Edge or agreement corporation shall comply with the Interagency
Guidelines Establishing Information Security Standards prescribed
pursuant to sections 501 and 505 of the Gramm-Leach-Bliley Act (15
U.S.C. 6801 and 6805) and, with respect to the proper disposal of
consumer information, section 216 of the Fair and Accurate Credit
Transactions Act of 2003 (15 U.S.C. 1681w), set forth in appendix D-2
to part 208 of this chapter.
* * * * *

0
6. In Sec. 211.24, revise paragraph (i) to read as follows:


Sec. 211.24 Approval of offices of foreign banks; procedures for
applications; standards for approval; representative-office activities
and standards for approval; preservation of existing authority.

* * * * *
(i) Protection of customer information and consumer information. An
uninsured state-licensed branch or agency of a foreign bank shall
comply with the Interagency Guidelines Establishing Information
Security Standards prescribed pursuant to sections 501 and 505 of the
Gramm-Leach-Bliley Act (15 U.S.C. 6801 and 6805) and, with respect to
the proper disposal of consumer information, section 216 of the Fair
and Accurate Credit Transactions Act of 2003 (15 U.S.C. 1681w), set
forth in appendix D-2 to part 208 of this chapter.

PART 222--FAIR CREDIT REPORTING (REGULATION V)

0
7. The authority citation for part 222 is revised to read as follows:

Authority: 15 U.S.C. 1681, 1681b, 1681s, 1681s-2, and 1681w.

0
8. In Sec. 222.1(b)(2)(i) remove the phrase ``paragraph (b)(2)'' and
add in its place the word ``part''.

0
9. Add a new subpart I to read as follows:

Subparts B-H--[Reserved]

Subpart I--Duties of Users of Consumer Reports Regarding Identity
Theft


Sec. 222.80-82 [Reserved]


Sec. 222.83 Disposal of consumer information.

(a) Definitions as used in this section. (1) You means member banks
of the Federal Reserve System (other than national banks) and their
respective operating subsidiaries, branches and agencies of foreign
banks (other than Federal branches, Federal agencies and insured State
branches of foreign banks), commercial lending companies owned or
controlled by foreign banks, and organizations operating under section
25 or 25A of the Federal Reserve Act (12 U.S.C. 601 et seq., 611 et
seq.).
(b) In general. You must properly dispose of any consumer
information that you maintain or otherwise possess in accordance with
the Interagency Guidelines Establishing Information Security Standards,
as required under sections 208.3(d) (Regulation H), 211.5(l) and
211.24(i) (Regulation K) of this chapter, to the extent that you are
covered by the scope of the Guidelines.
(c) Rule of construction. Nothing in this section shall be
construed to:
(1) Require you to maintain or destroy any record pertaining to a
consumer that is not imposed under any other law; or
(2) Alter or affect any requirement imposed under any other
provision of law to maintain or destroy such a record.

PART 225--BANK HOLDING COMPANIES AND CHANGE IN BANK CONTROL
(REGULATION Y)

0
10. In section 225.4, revise paragraph (h) to read as follows:


Sec. 225.4 Corporate practices.

* * * * *
(h) Protection of customer information and consumer information. A
bank holding company shall comply with the Interagency Guidelines
Establishing Information Security Standards, as set forth in appendix F
of this part, prescribed pursuant to sections 501 and 505 of the Gramm-
Leach-Bliley Act (15 U.S.C. 6801 and 6805). A bank holding company
shall properly dispose of consumer information in accordance with the
rules set forth at 16 CFR part 682.
* * * * *

0
11. Amend Appendix F to part 225, as follows:
0
a. The heading for Appendix F to Part 225 entitled ``Interagency
Guidelines Establishing Standards for Safeguarding Customer
Information'' is revised to read ``Interagency Guidelines Establishing
Information Security Standards'' wherever it appears in Title 12,
Chapter 2, Part 225.

By order of the Board of Governors of the Federal Reserve
System, December 16, 2004.
Jennifer J. Johnson,
Secretary of the Board.

Federal Deposit Insurance Corporation

12 CFR Chapter III

Authority and Issuance

0
For the reasons set forth in the joint preamble, the Federal Deposit
Insurance Corporation amends parts 334 and 364 of chapter III of title
12 of the Code of Federal Regulations to read as follows:

PART 334--FAIR CREDIT REPORTING

Subparts A-H--[Reserved]

0
1. The authority citation for part 334 reads as follows:

Authority: 12 U.S.C. 1818 and 1819 (Tenth); 15 U.S.C. 1681b,
1681s, and 1681w.


0
2. Add a new subpart I to read as follows:
Subpart I--Duties of Users of Consumer Reports Regarding Identity Theft
Sec.

[[Page 77619]]

334.80-334.82 [Reserved]
334.83 Disposal of consumer information.

Subpart I--Duties of Users of Consumer Reports Regarding Identity
Theft


Sec. 334.80-334.82 [Reserved]


Sec. 334.83 Disposal of consumer information.

(a) In general. You must properly dispose of any consumer
information that you maintain or otherwise possess in accordance with
the Interagency Guidelines Establishing Information Security Standards,
as set forth in appendix B to part 364 of this chapter, prescribed
pursuant to section 216 of the Fair and Accurate Credit Transactions
Act of 2003 (15 U.S.C. 1681w) and section 501(b) of the Gramm-Leach-
Bliley Act (15 U.S.C. 6801(b)), to the extent the Guidelines are
applicable to you.
(b) Rule of construction. Nothing in this section shall be
construed to:
(1) Require you to maintain or destroy any record pertaining to a
consumer that is not imposed under any other law; or
(2) Alter or affect any requirement imposed under any other
provision of law to maintain or destroy such a record.

PART 364--STANDARDS FOR SAFETY AND SOUNDNESS

0
3. The authority citation for part 364 is revised to read as follows:

Authority: 12 U.S.C. 1819(Tenth), 1831p-1; 15 U.S.C. 1681s,
1681w, 6801(b), 6805(b)(1).


0
4. Revise Sec. 364.101(b) to read as follows:


Sec. 364.101 Standards for safety and soundness.

* * * * *
(b) Interagency Guidelines Establishing Information Security
Standards. The Interagency Guidelines Establishing Information Security
Standards prescribed pursuant to section 39 of the Federal Deposit
Insurance Act (12 U.S.C. 1831p-1), and sections 501 and 505(b) of the
Gramm-Leach-Bliley Act (15 U.S.C. 6801, 6805(b)), and with respect to
the proper disposal of consumer information requirements pursuant to
section 628 of the Fair Credit Reporting Act (15 U.S.C. 1681w), as set
forth in appendix B to this part, apply to all insured state nonmember
banks, insured state licensed branches of foreign banks, and any
subsidiaries of such entities (except brokers, dealers, persons
providing insurance, investment companies, and investment advisers).

0
5. In Appendix B to part 364:
0
a. The heading for Appendix B to part 364 entitled ``Interagency
Guidelines Establishing Standards for Safeguarding Customer
Information'' is revised to read ``Interagency Guidelines Establishing
Information Security Standards'' wherever it appears in Title 12,
Chapter 2, part 364.
0
b. In the Introduction, the first sentence is revised and a new
sentence is added at the end of the introductory paragraph.
0
c. In section I.A., Scope, the first sentence is revised.
0
d. In section I.C.2., Definitions, paragraphs 2.b. through 2.e. are
redesignated as paragraphs 2.d. through 2.g., respectively, new
paragraphs 2.b. and 2.c. are added and redesignated paragraph g. is
revised.
0
e. In paragraph II. the heading entitled ``Standards for Safeguarding
Customer Information'' is revised to read ``Standards for Information
Security''.
0
f. At the end of paragraph II.B.2. the word ``and'' is removed.
0
g. At the end of paragraph II.B.3 the period is removed and replaced
with ``; and''.
0
h. In section II.B. a new paragraph 4. is added.
0
i. In section III.C., Manage and Control Risk, a new paragraph 4. is
added.

0
j. In section III.G, Implement the Standards, new paragraphs 3. and 4.
are added.

Appendix B to Part 364--Interagency Guidelines Establishing Information
Security Standards

* * * * *
I. Introduction
The Interagency Guidelines Establishing Information Security
Standards (Guidelines) set forth standards pursuant to section 39 of
the Federal Deposit Insurance Act, 12 U.S.C. 1831p-1, and sections
501 and 505(b), 15 U.S.C. 6801 and 6805(b), of the Gramm-Leach-
Bliley Act. * * * These Guidelines also address standards with
respect to the proper disposal of consumer information pursuant to
sections 621 and 628 of the Fair Credit Reporting Act (15 U.S.C.
1681s and 1681w).
A. Scope. The Guidelines apply to customer information
maintained by or on behalf of, and to the disposal of consumer
information by or on behalf of, entities over which the Federal
Deposit Insurance Corporation (FDIC) has authority. * * *
* * * * *
I. * * *
C. * * *
2. * * *
b. Consumer information means any record about an individual,
whether in paper, electronic, or other form, that is a consumer
report or is derived from a consumer report and that is maintained
or otherwise possessed by or on behalf of the bank for a business
purpose. Consumer information also means a compilation of such
records. The term does not include any record that does not
personally identify an individual.
i. Examples: (1) Consumer information includes:
(A) A consumer report that a bank obtains;
(B) information from a consumer report that the bank obtains
from its affiliate after the consumer has been given a notice and
has elected not to opt out of that sharing;
(C) information from a consumer report that the bank obtains
about an individual who applies for but does not receive a loan,
including any loan sought by an individual for a business purpose;
(D) information from a consumer report that the bank obtains
about an individual who guarantees a loan (including a loan to a
business entity); or
(E) information from a consumer report that the bank obtains
about an employee or prospective employee.
(2) Consumer information does not include:
(A) aggregate information, such as the mean score, derived from
a group of consumer reports; or
(B) blind data, such as payment history on accounts that are not
personally identifiable, that may be used for developing credit
scoring models or for other purposes.
c. Consumer report has the same meaning as set forth in the Fair
Credit Reporting Act, 15 U.S.C. 1681a(d).
* * * * *
g. Service provider means any person or entity that maintains,
processes, or otherwise is permitted access to customer information
or consumer information through its provision of services directly
to the bank.
* * * * *
II. * * *
B. Objectives. * * *
4. Ensure the proper disposal of customer information and
consumer information.
III. * * *
C. * * *
4. Develop, implement, and maintain, as part of its information
security program, appropriate measures to properly dispose of
customer information and consumer information in accordance with
each of the requirements of this paragraph III.
III. * * *
G. * * *
3. Effective date for measures relating to the disposal of
consumer information. Each bank must satisfy these Guidelines with
respect to the proper disposal of consumer information by July 1,
2005.
4. Exception for existing agreements with service providers
relating to the disposal of consumer information. Notwithstanding
the requirement in paragraph III.G.3., a bank's contracts with its
service providers that have access to consumer information and that
may dispose of consumer information, entered into before July 1,
2005, must comply with the provisions of the Guidelines relating to
the proper disposal of consumer information by July 1, 2006.

By order of the Board of Directors.

Dated at Washington, DC this 7th day of December, 2004.

[[Page 77620]]

Federal Deposit Insurance Corporation.
Robert E. Feldman,
Executive Secretary.

Office of Thrift Supervision

12 CFR Chapter V

Authority and Issuance

0
For the reasons set forth in the joint preamble, the Office of Thrift
Supervision amends chapter V of title 12 of the Code of Federal
Regulations by amending parts 568 and 570 and adding a new part 571 as
follows:

PART 568--SECURITY PROCEDURES

0
1. The authority citation for part 568 is revised to read as follows:

Authority: 12 U.S.C. 1462a, 1463, 1464, 1467a, 1828, 1831p-1,
1881-1884; 15 U.S.C. 1681s and 1681w; 15 U.S.C. 6801 and 6805(b)(1).


0
2. Revise the part heading for part 568 to read as shown above.

0
3. Revise the first sentence of Sec. 568.1(a) to read as follows:


Sec. 568.1 Authority, purpose, and scope.

(a) This part is issued by the Office of Thrift Supervision (OTS)
under section 3 of the Bank Protection Act of 1968 (12 U.S.C 1882),
sections 501 and 505(b)(1) of the Gramm-Leach-Bliley Act (15 U.S.C.
6801 and 6805(b)(1)), and sections 621 and 628 of the Fair Credit
Reporting Act (15 U.S.C. 1681s and 1681w). * * *
* * * * *
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4. Revise Sec. 568.5 to read as follows:


Sec. 568.5 Protection of customer information.

Savings associations and their subsidiaries (except brokers,
dealers, persons providing insurance, investment companies, and
investment advisers) must comply with the Interagency Guidelines
Establishing Information Security Standards set forth in appendix B to
part 570 of this chapter.

PART 570--SAFETY AND SOUNDNESS GUIDELINES AND COMPLIANCE PROCEDURES

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6. The authority citation for part 570 is revised to read as follows:

Authority: 12 U.S.C. 1462a, 1463, 1464, 1467a, 1828, 1831p-1,
1881-1884; 15 U.S.C. 1681s and 1681w; 15 U.S.C. 6801 and 6805(b)(1).


0
7. Amend Sec. 570.1(b) by removing the phrase ``Interagency Guidelines
Establishing Standards for Safeguarding Customer Information'' and
adding the phrase ``Interagency Guidelines Establishing Information
Security Standards'' in its place.

0
8. Amend Sec. 570.1(c) by removing the phrase ``Interagency Guidelines
Establishing Standards for Safeguarding Customer Information, and
adding the phrase ``Interagency Guidelines Establishing Information
Security Standards'' in its place.

0
9. Amend Sec. 570.2(a) by removing the phrase ``Interagency Guidelines
Establishing Standards for Safeguarding Customer Information'' and
adding the phrase ``Interagency Guidelines Establishing Information
Security Standards'' in its place.

0
10. Amend Appendix B to part 570 by:
0
a. Revising the heading;
0
b. Revising the introductory paragraph of section I. Introduction;
0
c. Adding a new sentence to the end of paragraph I.A. Scope;
0
d. Redesignating paragraphs 2.a. through 2.d. of paragraph I.C.2.
Definitions as paragraphs 2.c. through 2.f., respectively, adding new
paragraphs 2.a. and 2.b., and amending redesignated paragraph f.;
0
e. Revising the heading for section II.;
0
f. Removing the word ``and'' at the end of paragraph II.B.2.;
0
g. Removing the period at the end of paragraph II.B.3 and replacing it
with ``; and'';
0
h. Adding a new paragraph II.B.4.;
0
i. Adding a new paragraph 4. to paragraph III.C. Manage and Control
Risk; and
0
j. Adding new paragraphs 3. and 4. to paragraph III.G. Implement the
Standards.

Appendix B to Part 570--Interagency Guidelines Establishing Information
Security Standards

* * * * *
I. Introduction
The Interagency Guidelines Establishing Information Security
Standards (Guidelines) set forth standards pursuant to section 39(a)
of the Federal Deposit Insurance Act (12 U.S.C. 1831p-1), and
sections 501 and 505(b) of the Gramm-Leach-Bliley Act (15 U.S.C.
6801 and 6805(b)). These Guidelines address standards for developing
and implementing administrative, technical, and physical safeguards
to protect the security, confidentiality, and integrity of customer
information. These Guidelines also address standards with respect to
the proper disposal of consumer information, pursuant to sections
621 and 628 of the Fair Credit Reporting Act (15 U.S.C. 1681s and
1681w).
A. Scope. * * * These Guidelines also apply to the proper
disposal of consumer information by or on behalf of such entities.
* * * * *
C. Definitions. * * *
2. * * *
a. Consumer information means any record about an individual,
whether in paper, electronic, or other form, that is a consumer
report or is derived from a consumer report and that is maintained
or otherwise possessed by you or on your behalf for a business
purpose. Consumer information also means a compilation of such
records. The term does not include any record that does not identify
an individual.
i. Examples. (1) Consumer information includes:
(A) A consumer report that a savings association obtains;
(B) Information from a consumer report that you obtain from your
affiliate after the consumer has been given a notice and has elected
not to opt out of that sharing;
(C) Information from a consumer report that you obtain about an
individual who applies for but does not receive a loan, including
any loan sought by an individual for a business purpose;
(D) Information from a consumer report that you obtain about an
individual who guarantees a loan (including a loan to a business
entity); or
(E) Information from a consumer report that you obtain about an
employee or prospective employee.
(2) Consumer information does not include:
(A) Aggregate information, such as the mean credit score,
derived from a group of consumer reports; or
(B) Blind data, such as payment history on accounts that are not
personally identifiable, that may be used for developing credit
scoring models or for other purposes.
b. Consumer report has the same meaning as set forth in the Fair
Credit Reporting Act, 15 U.S.C. 1681a(d).
* * * * *
f. Service provider means any person or entity that maintains,
processes, or otherwise is permitted access to customer information
or consumer information, through its provision of services directly
to you.

II. Standards for Information Security * * *

B. Objectives. * * *
4. Ensure the proper disposal of customer information and
consumer information.
III. * * *
C. Manage and Control Risk. * * *
4. Develop, implement, and maintain, as part of your information
security program, appropriate measures to properly dispose of
customer information and consumer information in accordance with
each of the requirements in this paragraph III.
* * * * *
G. Implement the Standards. * * *
3. Effective date for measures relating to the disposal of
consumer information. You must satisfy these Guidelines with respect
to the proper disposal of consumer information by July 1, 2005.
4. Exception for existing agreements with service providers
relating to the disposal of consumer information. Notwithstanding
the requirement in paragraph III.G.3., your contracts with service
providers that have access to consumer information and that may
dispose of consumer information, entered into before July 1, 2005,
must comply with the provisions of the Guidelines relating to the
proper disposal of consumer information by July 1, 2006.

[[Page 77621]]


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11. Add a new part 571 to read as follows:

PART 571--FAIR CREDIT REPORTING

Subpart A--General Provisions
Sec.
571.1 Purpose and scope.
571.2 [Reserved]
571.3 Definitions.
Subparts B-H [Reserved]
Subpart I--Duties of Users of Consumer Reports Regarding Identity Theft
571.80-82 [Reserved]
Sec. 571.83 Disposal of consumer information.

Authority: 12 U.S.C. 1462a, 1463, 1464, 1467a, 1828, 1831p-1,
1881-1884; 15 U.S.C. 1681s and 1681w; 15 U.S.C. 6801 and 6805(b)(1).

Subpart A--General Provisions


Sec. 571.1 Purpose and scope.

(a) Purpose. The purpose of this part is to establish standards
regarding consumer report information. In addition, the purpose of this
part is to specify the extent to which you may obtain, use, or share
certain information. This part also contains a number of measures you
must take to combat consumer fraud and related crimes, including
identity theft.
(b) Scope.
(1) [Reserved]
(2) Institutions covered. (i) Except as otherwise provided in this
paragraph (b)(2), this part applies to savings associations whose
deposits are insured by the Federal Deposit Insurance Corporation (and
federal savings association operating subsidiaries in accordance with
Sec. 559.3(h)(1) of this chapter).
(ii) [Reserved]
(iii) [Reserved]


Sec. 571.2 [Reserved]


Sec. 571.3 Definitions.

As used in this part, unless the context requires otherwise:
(a)-(d) [Reserved]
(e) Consumer means an individual.
(f)-(n) [Reserved]
(o) You means savings associations whose deposits are insured by
the Federal Deposit Insurance Corporation and federal savings
association operating subsidiaries.

Subparts B-H [Reserved]

Subpart I--Duties of Users of Consumer Reports Regarding Identity
Theft


Sec. 571.80-82 [Reserved]


Sec. 571.83 Disposal of consumer information.

(a) In general. You must properly dispose of any consumer
information that you maintain or otherwise possess in accordance with
the Interagency Guidelines Establishing Information Security Standards,
as set forth in appendix B to part 570, to the extent that you are
covered by the scope of the Guidelines.
(b) Rule of construction. Nothing in this section shall be
construed to:
(1) Require you to maintain or destroy any record pertaining to a
consumer that is not imposed under any other law; or
(2) Alter or affect any requirement imposed under any other
provision of law to maintain or destroy such a record.

By the Office of Thrift Supervision,

Dated: November 30, 2004.
James E. Gilleran,
Director.
[FR Doc. 04-27962 Filed 12-27-04; 8:45 am]

BILLING CODE 4819-13-P

Last Updated 01/03/2005 regs@fdic.gov