July 21, 2004

Robert E. Feldman
Executive Secretary, Federal Deposit
Insurance Corporation
500 17th Street, N. W.
Washington, DC 20429

Via e-mail: regs.comments@FDIC.gov

Reference: Federal Register/Vol. 69, No. 110
Proposed Amendment to 12 CFR 327.2
To Modernize and Simplify the Certified Statement Process

Dear Mr. Feldman:

SunTrust Banks, Inc. (SunTrust) appreciates the opportunity to comment on the proposal to obtain
certified statements on the Internet via the FDIC’s transaction-based e-business web site. SunTrust
Banks, Inc., headquartered in Atlanta, Georgia, is one of the nation’s largest commercial banking
organizations. The Company operates through an extensive distribution network primarily in Florida,
Georgia, Maryland, Tennessee, Virginia and the District of Columbia and also serves customers in
selected markets nationally. SunTrust’s primary businesses include deposit, credit, trust and
investment services. Through various subsidiaries the Company provides credit cards, mortgage
banking, insurance, brokerage, and capital market services.

We understand that the purpose of this proposal is to reduce the time and effort required to comply
with the certified statement process in order to provide regulatory burden relief. We are in agreement with your principle. We do have some comments regarding this new process.

You specifically ask for comment on the e-mail notification as to the availability of the quarterly
certified statement. We feel that this is a widely accepted industry practice to receive e-mail
notification. Notification would serve as a reminder, making daily searches around notice time
unnecessary. It would also ensure timely payments of assessment amounts.

For back up purposes each institution should be allowed two or more employees who would have
access to the site. We would suggest that each individual who has access also receive the e-mail
notification.

Thank you again for the opportunity to comment on this proposal. If you have any questions, please
feel free to contact me at (404) 827-6622 or deborah.barnhart@suntrust.com

Sincerely,

Deborah Barnhart
Vice President/Regulatory Reporting Manager
SunTrust
303 Peachtree Street
Atlanta, GA 30308