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Compliance Depository Issues
VI. Compliance Depository Issues Expedited Funds Availability Act 1
Introduction
The Expedited Funds Availability Act (EFA) was enacted
in August 1987 and became effective in September 1988.
The Check Clearing for the 21st Century Act (Check 21)
was enacted October 28, 2003, with an effective date of
October 28, 2004. Regulation CC (12 CFR Part 229) issued
by the Board of Governors of the Federal Reserve System
implements EFA in Subparts A through C and Check 21 in
Subpart D. Regulation CC sets forth the requirements that
depository institutions make funds deposited into transaction
accounts available according to specified time schedules and
that they disclose their funds availability policies to their
customers. The regulation also establishes rules designed to
speed the collection and return of unpaid checks. The Check
21 section of the regulation describes requirements that affect
banks that create or receive substitute checks, including
consumer disclosures and expedited recredit procedures. Regulation CC contains four subparts:
The Appendices to the regulation provide additional
information:
Subpart A – General Definitions
"Account" For purposes of subparts B and C is a "deposit"
as defined in 12 CFR 204.2(a)(1)(i) that is a "transaction
account" as defined in 12 CFR 204.2(e) (12 CFR 204 is the
Federal Reserve Board’s Regulation D). It encompasses
consumer and corporate accounts and includes accounts from
which the account holder is permitted to make transfers or
withdrawals by:
However, for the purpose of subpart B, "account" does not
include accounts where the account holder is a bank or a
foreign bank, or where the account holder is the Treasury of
the United States. For the purpose of subpart D, "account" means any deposit
at a bank, including a demand deposit or other transaction
account and a savings deposit or other time deposit. Many
deposits that are not accounts for purposes of the other
subparts of Regulation CC, such as savings deposits, are
accounts for purposes of subpart D. "Bank" All banks, mutual savings banks, savings banks
and savings associations that are insured by the FDIC, and
federally-insured credit unions. "Bank" also refers to nonfederally
insured banks, credit unions and thrifts, as well as
agencies and branches of foreign banks and Federal Home
Loan Bank (FHLB) members. For purposes of subparts C and
D, "bank" also includes any person engaged in the business
of banking, Federal Reserve Banks, FHLBs, and state/local
governments to the extent that the government unit pays
checks. For purposes of subpart D only, "bank" also refers to
the U.S. Treasury and the United States Postal Service (USPS)
to the extent that they act as payors.
"Business Day" and "Banking Day" are defined as follows –
Even though a bank may be open for regular business on a
Saturday or Sunday, it is not a banking day for the purpose
of Regulation CC because Saturday and Sunday are never a
‘business day’ under the regulation. The fact that one branch is
open to the public for substantially all of its banking activities
does not necessarily mean that day is a banking day for other
branches. "Check" Includes both original checks and substitute checks. 2
"Consumer" A natural person who draws a check on a
consumer account or cashes or deposits a returned check
against a consumer account. "Consumer Account" An account used primarily for
personal, family, or household purposes. "Customer" A person who has an account with a bank. "Local Check" A check deposited in a location of the
depository bank that is located in the same Federal Reserve
check processing region as the paying bank. "Non-Local Check" is a check deposited in a different check
processing region than the paying bank. "Truncate" To remove an original check from the forward
collection or return process and replace it with a substitute
check or, by agreement, information relating to the original
check. The truncating bank may or may not choose to provide
subsequent delivery of the original check. Administrative Enforcement – §229.3
The regulation is to be enforced for banks through Section 8
of the Federal Deposit Insurance Act (12 USC 1818) and for
credit unions through the Federal Credit Union Act (12 USC
1751 et seq.). In addition, a supervisory agency may enforce
compliance though any other authority conferred on it by law.
The Federal Reserve Board shall enforce the requirements
of the regulation for depository institutions that are not
specifically committed to some other government agency. Subpart B –
Availability of Funds And Disclosure of Funds
Availability Policies
Next-Day Availability – §229.10
Cash, electronic payments, and certain check deposits must
generally be made available for withdrawal the business day
after the banking day on which they were received. Among
the covered check deposits are cashier’s, certified, and teller’s
checks, government checks (including U.S. Treasury checks,
U.S. Postal money orders, state and local government checks,
checks drawn on Federal Reserve or Federal Home Loan
Banks), and certain "on us" checks (checks drawn on the same
bank or a branch thereof). Generally, to qualify for next-day availability, the deposit must
be:
However, two types of deposits, U.S. Treasury checks and
"on us" checks, must receive next-day availability even if the
deposit is not made at a staffed teller station. Other next-day
check deposits, and cash deposits, that are not made at staffed
teller stations must be available for withdrawal on the second
business day after the day of deposit under §229.10(a)(2) and
§229.10(c)(2). Additional Rules
Under §229.10(c)(1)(iv-v), for state and local government
checks to receive next-day availability, the depository bank
must be located in the same state as the governmental
unit issuing the check. Further, under §229.10(c)(3), the
depository bank may require special deposit slips or envelopes
for these deposits, as well as for cashier’s, certified and teller’s
check deposits. If the depository bank requires the use of
special deposit slips, it must either provide the slips or inform
customers how they may be obtained. For "on us" checks to receive next-day availability, the checks
must be drawn on the same or another branch of the bank
where the check is deposited. In addition, both branches must
be located in the same state or check processing region. $100 Rule
Section 229.10(c)(1)(vii) of the regulation contains a
special $100 rule for check deposits not subject to next-day
availability. Under the rule, the depository bank must make
available for withdrawal the lesser of $100 or the aggregate
amount deposited to all accounts, including individual and
joint accounts, held by the same customer on any one banking
day. The $100 rule does not apply to deposits received at
nonproprietary Automated Teller Machines (ATMs). Availability Schedule – §229.12
The permanent availability schedule became effective on
September 1, 1990. (See Permanent Funds Availability
Schedule-Figures A & B on the following pages.) Under this
schedule, local check deposits must be made available no later
than the second business day following the banking day of
deposit. Deposits of nonlocal checks must be made available
no later than the fifth business day following the banking day
of deposit. Funds, including cash and all checks, deposited at
nonproprietary ATMs must be made available no later than
the fifth business day following the banking day on which the
funds were deposited. Checks that would normally receive next-day availability are
treated as local or non-local check deposits if they do not
meet all the criteria for next-day availability under §229.10(c).
(As mentioned earlier, certain checks generally deposited at
a staffed teller station and into an account held by the payee
of the check receive next-day availability. However, state,
local government and certain "on us" checks are subject to
additional rules.) U.S. Treasury checks and U.S. Postal Money orders that do
not meet all the requirements for next-day or second day
availability as outlined in §229.10(c) receive funds availability
as if they were "local" checks. Cashiers, certified, teller’s,
state and local government, and checks drawn on the Federal
Reserve or Federal Home Loan Banks that do not meet all the
requirements in §229.10(c) receive funds availability as either
local or non-local checks, according to the location of the bank
on which they are drawn. Cash Withdrawals
Special rules apply to cash withdrawals from local and
non-local check deposits. While §229.12 (d) allows the
depository bank to extend the availability schedule for cash
or similar withdrawals by one day, the customer must still be
allowed to withdraw the first $100 of any check deposit not
subject to next-day availability on the business day following
the day of deposit. In addition to the first $100, a customer
must also be allowed to withdraw $400 of the deposited funds
(or the maximum amount that can be withdrawn from an ATM,
but not more than $400) no later than 5 p.m. on the day funds
become available for check withdrawals. The remainder of
deposited funds would be available for cash withdrawal on the
following business day. Extension of the Schedule for Certain Deposits
Section 229.12(e) provides that banks in Alaska, Hawaii,
Puerto Rico, or the Virgin Islands receiving checks drawn on
or payable through banks located in another state may extend
the availability schedules for local and non-local checks by
one day. This exception, however, does not apply to checks
drawn on banks in these states or territories and deposited in
banks located in the continental U.S. Figure A: Permanent Funds Availability Schedules
Illustrates availability of different types of checks deposited the same day, under the permanent schedules
Figure B: Permanent Funds Availability Schedules
Illustrates availability of different types of checks deposited separate days, under the permanent schedules
Exceptions – §229.13
The regulation provides six exceptions that allow banks
to exceed the maximum hold periods in the availability
schedules. The regulation regards the exceptions as
"safeguards" to the maximum availability time frames because
they are intended to offer the institution a means of reducing
risk based on the size of the deposit, past performance of the
depositor, lack of depositor performance history, or belief that
the deposit may not be collectible. These exceptions include:
While banks may exceed the time frames for availability in
these cases, the exceptions may generally not be invoked if the
deposit would ordinarily receive next-day availability. New Accounts Exception
An account is considered a "new account" under §229.13(a)
for the first 30 days after it is established. An account is not
considered "new" if each customer on the account had another
established account at the bank for at least 30 calendar days.
The new account exception applies only during the 30-day
period, beginning on the date the account is established, and
does not cover all deposits made to the account. Although the regulation exempts new accounts from the
availability schedules for local and non-local checks, next-day
availability is required for deposits of cash and for electronic
payments. Additionally, the first $5,000 of a day’s aggregate
deposits of government checks (including federal, state, and
local governments), cashier’s, certified, teller’s, depository
or traveler’s checks must be given next-day availability. The
amount in excess of $5,000 must be made available no later
than the ninth business day following the day of deposit. To qualify for next-day availability, deposits into a new
account must generally be made in person to an employee of
the depository bank. If the deposits are not made in person to
an employee of the depository bank, such as an ATM deposit,
availability may be provided on the second business day after
the day of deposit. U.S. Treasury check deposits, however,
must be given next-day availability regardless of whether they
are made at staffed teller stations or proprietary ATMs. Banks
are not required to make the first $100 of a day’s deposits
of local and non-local checks or funds from "on us" checks
available on the next business day. Large Deposit Exception (Deposits over $5,000)
Under §229.13(b), the large deposit exception, a depository
bank may extend hold schedules when deposits other than cash
or electronic payments exceed $5,000 on any one day. A hold
may be applied to the amount in excess of $5,000. To apply
the rule, the depository bank may aggregate deposits made
to multiple accounts held by the same customer, even if the
customer is not the sole owner of the accounts. Redeposited Check Exception
Under §229.13(c), the depository bank may delay the
availability of funds from a check if the check had previously
been deposited and returned unpaid. This exception does not
apply to checks that were previously returned unpaid because
of a missing indorsement or because the check was postdated
when presented. Repeated Overdraft Exception
Section 229.13(d) provides that if a customer’s account,
or accounts, have been repeatedly overdrawn during the
preceding six months, the bank may delay the availability of
funds from checks. A customer’s account may be considered
"repeatedly overdrawn" in two ways. First, the exception may
be applied if the account (or accounts) have been overdrawn,
or would have been overdrawn had checks or other charges
been paid, for six or more banking days during the preceding
six months. Second, the exception may be applied to customers who incur
overdrafts on two banking days within the preceding six month
period if the negative balance in the account(s) is equal to
or greater than $5,000. This exception may also apply if the
account would have been overdrawn by $5,000 or more had
checks or other charges been paid. Reasonable Cause to Doubt Collectability Exception
This exception, in §229.13(e), may be applied to all checks.
To trigger this exception, the depository institution must
have "reasonable cause" to believe that the check is not
collectible and must disclose the basis for the extended hold
to the customer. For example, reasonable cause may include
communication with the paying bank indicating that:
The "reasonable cause" exception may also be invoked in
cases where:
The "reasonable cause" exception may not be invoked because
of:
Whenever this exception is used, the bank must notify the
customer, in writing, at the time of deposit. If the deposit is not
made in person or the decision to place the hold is based on
facts that become known to the bank at a later date, the bank
must mail the notice by the first business day after the day the
deposit is made or the facts become known. The notice must
indicate that availability is being delayed and must include
the reason that the bank believes the funds are uncollectable.
If a hold is placed on the basis of confidential information, as
when check kiting is suspected, the depository bank need only
disclose to the customer that the hold is based on confidential
information that the check may not be paid. If the bank asserts that the hold was placed due to confidential
information, the bank must note the reason on the notice it
retains as a record of compliance. The depository bank must
maintain a record of each exception notice for a period of
two years. This record should contain a brief description of
the facts or any documents supporting the "reasonable cause"
exception. Overdraft and Returned Check Fees
Under §229.13(e)(2), if a depository bank invokes the
"reasonable cause" exception and does not inform the
customer in writing at the time of the deposit, the bank may
not charge the customer any overdraft or returned check fees
resulting from the hold if:
However, the depository bank may assess overdraft or returned
check fees if, on the exception hold notice, it states that the
customer may be entitled to a refund of any overdraft or
return check fees imposed and describes how the customer
may obtain such a refund. It must then refund the fees upon
request. Emergency Conditions
Section 229.13(f) of the regulation also permits institutions
to suspend the availability schedules under emergency
conditions. Emergency situations include:
Notice of Exception
Whenever a bank invokes one of the exceptions (excluding
new accounts) to the availability schedules, it must notify the
customer in writing in accordance with §229.13(g). Banks
may send notices that comply solely with §229.13(g)(1),
or may comply with two alternative notice requirements
discussed below. General Notice Requirements
Banks complying with §229.13(g)(1) must send notices which
include:
If the deposit is made at a staffed facility, the written exception
notice may be given to the person making the deposit
regardless of whether the "depositor" is the customer who
holds the account. If the deposit is not made at a staffed
facility, the exception notice may be mailed to the customer
no later than the business day following the banking day of
deposit. If however, the depository bank discovers a reason to
delay the funds, subsequent to the time the notice should have
been given, the bank must notify the customer of the hold as
soon as possible, but not later than the business day after the
facts become known. In certain instances, exception holds
based on "emergency" situations do not require notification
to customers. For example, if deposited funds, subject to
holds placed during an "emergency", become available for
withdrawal before the notices are required to be sent, the
depository bank is not required to send the notices to its
customers. Exception Notice for Nonconsumer Accounts
If most check deposits to a nonconsumer account permit
the bank to invoke either the large dollar or redeposited
check exception, the bank may send a notice complying with
§229.13(g)(1), or may send a one-time notice in accordance
with §229.13(g)(2). The one-time notice must be sent when
the first exception is invoked, or can be delivered before that
time. The notice must state:
Exception Notice for Repeated Overdrafts
If most check deposits to an account permit the bank to
invoke the repeated overdraft exception, the bank may send a
notice complying with §229.13(g)(1), or may send a notice in
accordance with §229.13(g)(3). The notice must be sent when
the overdraft exception is first invoked. The notice must state:
Availability of Deposits Subject to Exceptions
For exceptions (other than new accounts), §229.13(h) allows
the depository bank to delay availability for a "reasonable"
time beyond the schedule. Generally, a "reasonable" period
will be considered to be no more than one business day for
"on-us" checks, five business days for local checks, and six
business days for non-local checks. If a depository bank
extends its availability beyond these time frames, it must be
able to prove that such a delay is "reasonable". Payment of Interest – §229.14
General Rule
A depository bank must begin accruing interest on interestbearing
accounts no later than the business day on which
it receives provisional credit for the deposited funds. A
depository bank typically receives credit on checks within
one or two days following deposit. A bank receives credit on a
cash deposit, an electronic payment, and a check that is drawn
on itself on the day the cash, check or electronic payment is
received. If a nonproprietary ATM is involved, credit is usually
received on the day the bank that operates the ATM credits the
depository bank for the amount of deposit. Section 229.14(a)(1) permits a bank to rely on the availability
schedule from its Federal Reserve Bank, Federal Home Loan
Bank, or correspondent bank to determine when the depository
bank receives credit. If availability is delayed beyond what
is specified in the schedule, a bank may charge back interest,
erroneously paid or accrued, on the basis of that schedule. Section 229.14(a)(2) permits a depository bank to accrue
interest on checks deposited to all of its interest-bearing
accounts based on an average of when the bank receives credit
for all checks sent for payment or collection. For example, if
a bank receives credit on 20 percent of the funds deposited by
check as of the business day of deposit (e.g., "on us" checks),
70 percent as of the business day following deposit, and ten
percent on the second business day following deposit, the
bank can apply these percentages to determine the day interest
must begin to accrue for check deposits on all interest-bearing
accounts, regardless of when the bank received credit for funds
deposited in any particular account. Consequently, a bank
may begin accruing interest on a uniform basis for all interestbearing
accounts, without having to track the type of check
deposited to each account. Nothing in §229.14(a) limits a depository bank policy that
provides that interest can only accrue on balances that exceed
a specified amount, or on the minimum balance maintained
in the account during a given period. However, the balance
must be determined according to the date the depository bank
receives credit for the funds. This section also does not limit
any policy providing that interest can accrue sooner than
required by the regulation. Money market deposit accounts, savings deposits, and time
deposits, are not subject to the general rule concerning
the timing of interest payment. However, for simplicity of
operation, a bank may accrue interest on such deposits in the
same manner that it accrues interest on transaction accounts. Exemption for Certain Credit Unions
Section 229.14(b) contains an exemption from the payment
of interest requirements for credit unions that do not begin to
accrue interest or dividends on their member accounts until a
later date than the day the credit union receives credit for those
deposits, including cash deposits. These credit unions are
exempt from §229.14(a) as long as they provide notice of their
interest accrual policies in accordance with §229.16(d). Section 229.14(c) provides an exception to the general rule
in §229.14(a) for checks that are returned unpaid. Essentially,
interest need not be paid on funds deposited in an interestbearing
account by a check that has been returned unpaid,
regardless of the reason for return. General Disclosure Requirements – §229.15
Form of disclosure
A bank must disclose its specific availability policy to its
customers. The required disclosures must be clear and
conspicuous, and must also be in writing under §229.15(a).
Disclosures, other than those posted at locations where
employees accept consumer deposits, at ATMs or on
preprinted deposit slips, must be in a form that the customer
may keep. These disclosures must not contain information
unrelated to the requirements of the regulation. If other
account terms are included in the same document, disclosures
pertinent to this regulation should be highlighted such as,
under a separate heading. Uniform Reference to Day of Availability
§229.15(b) requires banks to refer to the day funds will be
available for withdrawal in a uniform manner in all of their
disclosures. Disclosures must refer to when funds will be
available for withdrawal as on "the______ business day after"
the day of deposit. The first business day is the business day
following the banking day the deposit was received, and the
last business day is the day on which the funds are made
available. Multiple Accounts and Multiple Account Holders
A bank does not need to give multiple disclosures to customers
who have more than one account if the accounts are subject to
the same availability policies. In addition, the bank does not
have to give separate disclosures to joint account holders. A
single disclosure to one of the holders of the joint account is
permissible under §229.15(c). Dormant or Inactive Accounts
Section 229.15(d) provides that the bank does not have to
give disclosures to customers who have dormant or inactive
accounts. Specific Availability Policy Disclosure – §229.16
A bank must provide its customers with a disclosure that
describes its funds availability policy. The disclosure must
reflect the policy followed by the institution in most cases;
however, the institution may impose longer delays on a caseby-
case basis or by invoking one of the exceptions in §229.13,
provided this is reflected in the disclosure. Content of Specific Availability Policy Disclosure
The specific availability policy disclosure in §229.16(b) must
include, as applicable, the following:
Longer Delays on a Case-by-Case Basis
A bank that has a policy of making deposited funds available
for withdrawal sooner than required, may extend the time
when funds are available up to the time periods allowed under
the regulation on a case-by-case basis. However, the bank must
include the following in its specific policy disclosure under
§229.16(c):
When a depository bank extends the time that funds will be
available for withdrawal, on a case-by-case basis, it must
provide the depositor with a written notice. The notice shall
include the following information:
The notice must be provided at the time of the deposit, unless
the deposit is not made in person to an employee of the
depository bank, or when the decision to delay availability is
made after the time of the deposit. If notice is not given at the
time of the deposit, the depository bank must mail or deliver
the notice to the customer no later than the first business day
following the banking day the deposit is made. A depository bank that extends the time when funds will be
available for withdrawal on a case-by-case basis and does
not furnish the depositor with written notice at the time of
deposit may not assess any fees for any subsequent overdrafts
(including use of a line of credit) or return of checks or other
debits to the account, if:
However, the depository bank may assess an overdraft or
returned check fee if it includes a notice concerning overdraft
and returned check fees with the disclosure required in
§229.16(c)(2) and, when required, refunds any such fees upon
the request of the customer. The overdraft and returned check
notice must state that the customer may be entitled to a refund
of overdraft or returned check fees that are assessed if the
check subject to the delay is paid, and state how to obtain a
refund. Credit Union Notice of Interest Payment Policy
Under §229.16(d), if a credit union begins to accrue interest or
dividends on all deposits made in an interest-bearing account,
including cash deposits, at a later time than the day specified
in §229.14(a), the institution’s specific policy disclosures
must contain an explanation of when interest or dividends on
deposited funds will begin to accrue. Initial Disclosures – §229.17
New Accounts
Section 229.17(a) states a bank must provide potential
customers with the disclosures described in §229.16 before an
account is opened. Additional Disclosure Requirements – §229.18
Deposit Slips
Under §229.18(a), all preprinted deposit slips given to
customers must include a notice that deposits may not be
available for immediate withdrawal. Location Where Employees Accept Consumer Deposits
Section 229.18(b) provides that a bank must post, at a
conspicuous place at each location where its employees
receive deposits to consumer accounts, a notice that sets
forth the time periods applicable to the availability of funds
deposited. Automated Teller Machines
Under §229.18(c), a depository bank must post or provide a
notice at each ATM location that funds deposited in the ATM
may not be available for immediate withdrawal. A depository
bank that operates an off-premises ATM from which deposits
are removed not more than two times each week, as described
in §229.19(a)(4), must disclose at or on the ATM the days in
which deposits made at the ATM will be considered received. Upon Request
Section 229.18(d) states a bank must provide a copy of its
specific availability policy disclosure described in §229.16 to
any person who requests it. Changes in Policy
Thirty days prior to implementation, a bank must send
notification of a change to the bank’s availability policy to all
account holders, if adversely affected by the change. Under
§229.18(e), changes that result in faster availability may be
disclosed no later than 30 days after implementation. Miscellaneous – §229.19
When Funds are Considered Deposited
Section 229.19(a) provides rules that govern when funds
are considered deposited for purposes of Subpart B of the
regulation. The time that funds must be made available
for withdrawal is measured from the day the deposit is
"received. " Funds received at a staffed teller station or
ATM are considered deposited when received by the teller or
placed in the ATM. Funds mailed to the depository bank are
considered deposited on the banking day they are received by
the depository bank. The funds are received by the depository
bank at the time the mail is delivered to the bank, even if the
mail is initially delivered to a mail room, rather than the check
processing area. Funds, however, may also be deposited at an unstaffed facility
such as a night depository or lock box. Funds deposited at
a night depository are considered deposited on the banking
day the deposit is removed, and the contents of the deposit are
accessible to the depository bank for processing. For example,
some businesses deposit their funds in a locked bag at the
night depository late in the evening and return to the bank the
following day to open the bag. Other depositors may have an
agreement with their bank that the deposit bag must be opened
under the dual control of the bank and the depositor. In these
cases, the funds are considered deposited when the customer
returns to the bank and opens the deposit bag. Funds deposited through a lock box arrangement are
considered deposited on the day the deposit is removed from
the lock box and are accessible to the depository bank for
processing. A lock box is typically used by a corporation for
the collection of bill payments or other check receipts. The regulation contains a special rule for off-premise ATMs
that are not serviced daily. Funds deposited at these ATMs are
considered deposited on the day they are removed from the
ATM, if the ATM is not serviced more than two times each
week. This special provision is geared toward those banks
whose practice is to service remote ATMs infrequently. If a
depository bank uses this provision, it must post a notice at the
ATM informing depositors that funds deposited at the ATM
may not be considered received on the date of deposit. Funds deposited on a day the depository bank is closed, or
after the bank’s cut-off hour, may be considered made on the
next banking day. Generally, a bank may establish a cut-off
hour of 2:00 p.m. or later for receipt of deposits at its main
office or branch offices. A cut-off hour of 12:00 noon or
later may be established for deposits made to ATMs, lock
boxes, night depositories, or other off-premises facilities. (As
specified in the commentary to §229.19(a), the noon cut-off
period relates to the local time of the branch or other location
of the depository bank where the account is maintained or the
local time of the ATM or off-premise facility). Different cut-off hours may be established for different types
of deposits. For example, a 2:00 p.m. cut-off for receipt of
check deposits and a later time for receipt of wire transfers is
permissible. Location can also play a role in the establishment
of cut-off hours. For example, a different cut-off hour may
be established for ATM deposits than for over-the-counter
deposits, or for different teller stations at the same branch.
With the exception of the 12:00 noon cut-off hour for deposits
at ATMs and off-premise facilities, no cut-off hour for receipt
of deposits can be established earlier than 2:00 p.m. When Funds Must Be Made Available
Section 229.19(b) discusses funds availability at the start
of a business day. Generally, funds must be available for
withdrawal by the later of 9:00 a.m. or the time a depository
bank’s teller facilities including ATMs are available for
customer account withdrawals. (Under certain circumstances,
there is a special exception for cash withdrawals-see
§229.12(d)). Thus, if a bank has no ATMs and its branch
facilities are available for customer transactions beginning
at 10:00 a.m., funds must be available for withdrawal by
10:00 a.m. If a bank has 24 hour ATM service, funds must be
available by 9:00 a.m. for ATM withdrawals. The start of business is determined by the local time where the
branch or depository bank holding the account is located. For
example, if funds in an account at a west coast bank are first
made available at the start of business on a given day, and a
customer attempts to withdraw the funds at an east coast ATM,
the depository bank is not required to make funds available
until 9:00 a.m. west coast time (12:00 noon east coast time). Effects of the Regulation on Policies
Section 229.19(c) describes the effects of the regulation on the
policies of a depository bank. Essentially, a depository bank is
permitted to provide availability to its customers in a shorter
time than that prescribed in the regulation. It may also adopt
different funds availability policies for different segments of
its customer base, as long as each policy meets the schedules
in the regulation. For example, it may differentiate between
its corporate and consumer customers, or may adopt different
policies for its consumer customers based on whether a
customer has an overdraft line of credit associated with the
account. The regulation does not affect a depository bank’s right
to accept or reject a check for deposit, to charge back the
customer’s account based on a returned check or notice of
nonpayment, or to claim a refund for any credit provided to the
customer. Nothing in the regulation requires a depository bank to have its
facilities open for customers to make withdrawals at specific
times or on specific days. For example, even though the special
cash withdrawal rule set forth in §229.12(d) states that a bank
must make up to $400 available for cash withdrawals no later
than 5:00 p.m. on specific business days, if a bank does not
participate in an ATM system and does not have any teller
windows open at or after 5:00 p.m., the bank need not join
an ATM system or keep offices open. In this case, the bank
complies with this rule if the funds that are required to be
available for cash withdrawal at 5:00 p.m. on a particular day
are available for withdrawal at the start of business on the
following day. Similarly, if a depository bank is closed for
customer transactions, including ATMs, on a day funds must
be made available for withdrawal, the regulation does not
require the bank to open. If a bank has a policy of limiting cash withdrawals at ATMs to
$250 per day, the regulation would not require that the bank
dispense $400 of the proceeds of the customer’s deposit that
must be made available for cash withdrawal on that day. Some small financial institutions do not keep cash on their
premises and offer no cash withdrawal capability to their
customers. Others limit the amount of cash on-premises for
bonding purposes, and reserve the right to limit the amount
of cash that a customer can withdraw on a given day, or
require advance notice for large cash withdrawals. Nothing
in the regulation is intended to prohibit these practices if they
are applied uniformly and are based on security, operating,
or bonding requirements, and are not dependent upon the
length of time the funds have been in the customer’s account,
as long as the permissible hold has expired. The regulation,
however, does not authorize such policies if they are otherwise
prohibited by statutory, regulatory, or common law. Calculated Availability for Nonconsumer Accounts
Section 229.19(d) contains the rules for using calculated
availability on nonconsumer accounts. Under calculated
availability, a specified percentage of funds from check
deposits may be made available to the customer on the
next business day, with the remaining percentage deferred
until subsequent days. The determination of the percentage
of deposited funds that will be made available each day is
based on the customer’s typical deposit mix as determined
by a sample of the customer’s deposits. Use of calculated
availability is permitted only if, on average, the availability
terms that result from the sample are equivalent or more
prompt than the requirements of this regulation. Holds on Other Funds
Section 229.19(e) clarifies that, if a customer deposits a check,
the bank may place a hold on any of the customer’s funds to
the extent that the funds held do not exceed the amount of
the check deposited, and the total amount of funds held are
made available for withdrawal within the times required in this
regulation. For example, if a customer cashes a check (other
than an "on us" check) over-the-counter, the depository bank
may place a hold on any of the customer’s funds to the extent
that the funds held do not exceed the amount of the cashed
check. Employee Training and Compliance
Section 229.19(f) contains the requirements for employee
training and compliance. The EFA Act requires banks to
inform each employee who performs duties subject to the Act
about its requirements. The EFA Act and Regulation CC also
require banks to establish and maintain procedures designed
to ensure and monitor employee compliance with such
requirements. Effects of Mergers
Section 229.19(g) explains the effect of a merger transaction.
Merged banks may be treated as separate banks for a period of
up to one year after consummation of the merger transaction.
However, a customer of any bank that is a party to the merger
transaction, and has an established account with the merging
bank, may not be treated as a new account holder under the
new account exception of §229.13(a). A deposit in any branch
of the merged bank is considered deposited in the bank for
purposes of the availability schedules in accordance with
§220.19(a). This rule affects the status of the combined entity
in a number of areas. For example:
Relation to State Law – §229.20
General Rule
Section 229.20(a) contains the general rule as to how
Regulation CC relates to state laws addressing expedited funds
availability. If a state has a shorter hold for a certain category of checks
than is provided for under federal law, that state requirement
will supersede the federal provision. For example, most state
laws base some hold periods on whether the check deposited
is drawn on an in-state or out-of-state bank. If a state contains
more than one check processing region, the state’s hold period
for in-state checks may be shorter than the federal maximum
hold period for nonlocal checks. Accordingly, the state
schedule would supersede the federal schedule to the extent
that is applies to in-state, nonlocal checks. The EFA Act also indicates that any state law providing
availability in a shorter period of time than required by federal
law is applicable to all federally insured institutions in that
state, including federally chartered institutions. If a state law
provides shorter availability only for deposits in accounts
in certain categories of banks, such as commercial banks,
the superseding state law continues to apply only to those
categories of banks, rather than to all federally insured banks
in the state. Preemption of Inconsistent Law
Section 229.20(b) provides that other provisions of state laws
that are inconsistent with federal law are preempted. State laws
requiring disclosure of availability policies for transaction
accounts are preempted by the regulation. Preemption does not
require a determination of the Federal Reserve Board in order
to be effective. Preemption Standards and Determinations
The Federal Reserve Board may issue a preemption
determination upon the request of an interested party in a
state. The determination will only relate to the provisions of
Subparts A and B of the regulation. Civil Liability – §229.21
Statutory Penalties
Section 229.21(a) sets forth the statutory penalties that can be
imposed as a result of a successful individual or class action
suit brought for violations of Subpart B of the regulation.
Basically, a bank could be held liable for:
These penalties also apply to provisions of state law that
supersede provisions of this regulation such as requirements
that funds deposited in accounts at banks be made available
more promptly than required by this regulation, but they do
not apply to other provisions of state law. (See Commentary to
Appendix D, §229.20) Bona Fide Errors
Section 229.21(c) states that a bank will not be considered
liable for violations of the regulation if it can demonstrate,
by a preponderance of evidence, that violations resulted from
bona fide errors and that it maintains procedures designed to
avoid such errors. Reliance on Federal Reserve Board Rulings
Section 229.21(e) provides that a bank will not be held liable
if it acts in good faith in reliance on any rule, regulation,
model form (if the disclosure actually corresponds to the
bank’s availability policy), or interpretation of the Federal
Reserve Board, even if it were subsequently determined to be
invalid. Banks may rely on the commentary as well as on the
regulation itself. Exclusions
The liability established by this section does not apply
to violations of Subpart C (Collection of Checks) of the
regulation, or to actions for wrongful dishonor of a check by a
paying bank’s customer. (Separate liability provisions applying
to Subpart C are found in §229.38) Subpart C – Collection of Checks
Subpart C covers the check collection system and includes
rules to speed the collection and return of checks. Basically,
these rules cover the return responsibilities of paying and
returning banks, authorization of direct returns, notification
of nonpayment on large-dollar returns of the paying bank, and
mandatory check indorsement standards. Sections 229.30 and 229.31 require paying and returning
banks to return checks expeditiously using one of two
standards: the "two-day/four-day" test and the "forward
collection" test. Under the "two-day/four-day" test a local
check is received by the depository bank two business days
after presentment and a nonlocal bank four business days after
presentment. The "forward collection" test is when the paying
bank uses comparable transportation methods and banks, for
returns, as those used for forward collection. The paying bank
can return checks directly to the depository bank of any bank
agreeing to process the returns, including the Federal Reserve. Subpart C, in §229.33, also requires a bank to provide
notification of nonpayment if it determines not to pay a check
of $2,500 or more, regardless of the channel of collection. The
regulation addresses the depository bank’s duty to notify its
customers that a check is being returned and the paying bank’s
responsibility for giving notice of nonpayment. Other areas that are covered in Subpart C are indorsement
standards, warranties by paying and returning banks, bona fide
errors and liability, variations by agreement, insolvency of
banks, and the effect of merger transactions. The provisions of Subpart C §229.41 supersede any state law,
but only to the extent that it is inconsistent with Regulation
CC. The expeditious return requirements of §229.42 do not apply
to checks drawn on the United States Treasury, U.S. Postal
Service money orders, and checks drawn on states and units
of general local government that are presented directly to the
state or units of general local government and that are not
payable through or at a bank. Subpart D – Substitute Checks
General Provisions Governing Substitute Checks – §229.51
A substitute check for which a bank has provided the
warranties described in §229.52 4 is the legal equivalent of an
original check if the substitute check:
The reconverting bank must adhere to Regulation
CC’s standards for preserving bank indorsements and
identifications. A reconverting bank that receives
consideration for a substitute check that it transfers, presents,
or returns also is the first bank to provide the warranties
described in §229.52 and the indemnity described in §229.53. Substitute Check Warranties and Indemnity – §§229.52 and
229.53
Starting with the reconverting bank, any bank that transfers,
presents, or returns a substitute check (or a paper or
electronic representation of a substitute check) and receives
consideration for that check warrants that the substitute check
meets the legal equivalence requirements and that a check that
has already been paid will not be presented for subsequent
payment. Such a bank also provides an indemnity to cover losses that the
recipient and any subsequent recipient of the substitute check
incurs due to the receipt of a substitute check instead of the
original check. Expedited Recredit for Consumers – §229.54
Section 229.54(a) sets forth the conditions under which a
consumer may make an expedited recredit claim for losses
associated with the consumer’s receipt of a substitute check. To use the expedited recredit procedure, the consumer must be
able to assert in good faith that:
To make a claim, the consumer must comply with the timing,
content, and form requirements in §229.54(b). This section
generally provides that a consumer’s claim must be received
by the bank that holds the consumer’s account no later than the
fortieth calendar day after the later of:
Section 229.54(b)(1)(ii) requires the bank to give the
consumer an additional, reasonable period of time if the
consumer experiences "extenuating circumstances" that
prevent timely submission of the claim. The commentary to §229.60 provides that the bank may
voluntarily give the consumer more time to submit a claim
than the rule allows. Under §229.54(b)(2)(ii), a complaint is not considered
complete, and thus does not constitute a claim, until it contains
all of the required information the rule requires. The rule
requires the claim to contain: 6
A bank, in its discretion, may require the consumer to submit
the claim in writing. If a consumer makes an oral claim to a
bank that requires a written claim, the bank must inform the
consumer of the in-writing requirement at that time. Under
those circumstances, the bank must receive the written claim
by the later of ten business days from the date of an oral
claim or the expiration of the consumer’s initial 40-day period
for submitting a timely claim. As long as the original oral
claim fell within the 40-day requirement for notification and
a complete written claim was received within the additional
ten-day window, the claim meets the timing requirements
(§§229.54(b)(1) and 229.54(b)(3)), even if the written claim
was received after the expiration of the initial 40-day period. The Bank’s Action on Claims
Section 229.54(c) requires a bank to act on the consumer’s
claim no later than the tenth business day after the banking day
on which it received the consumer’s claim:
Section 229.54(d) generally requires that recredited
funds receive next day availability. However, a bank that
provisionally recredits funds pending further investigation
may invoke safeguard exceptions to delay availability of
the recredit under the limited circumstances described in
§229.54(d)(2). The safeguard exceptions apply to new
accounts and repeatedly overdrawn accounts, or if the bank
has reasonable cause to suspect the claim is fraudulent. A
bank may delay availability of a provisionally-recredited
amount until the start of the earlier of the business day after
the banking day on which the bank determines the consumer’s
claim is valid or the 45th calendar day after the banking day
on which the bank received the claim if the account is new,
the account is overdrawn, or the bank has reasonable cause
to believe that the claim is fraudulent. When the bank delays
availability under this section, it may not impose overdraft fees
on checks drawn against the provisionally-credited funds until
the fifth calendar day after the day on which the bank sent the
notice regarding the delayed availability. If, after providing the recredit, the bank determines that
the consumer’s claim was invalid, the bank may reverse the
recredit. This reversal must be accompanied by a consumer
notification using the notice discussed below (Notices
Relating to Expedited Recredit Claims). Notices Relating to Expedited Recredit Claims
Section 229.54(e) outlines the requirements for providing
consumer notices related to expedited recredit:
Appendix C to Regulation CC contains model forms (models
C-23 through C-25) that a bank may use to craft the various
notices required §229.54(e). Although there is no statutory
safe harbor for appropriate use of these models, the Board
published them to assist banks in complying with §229.54(e). Expedited Recredit for Banks – §229.55
Section 229.55 sets forth expedited recredit procedures
applicable between banks. A claimant bank must adhere to the
timing, content, and form requirements of §229.55(b) in order
for the claim to be valid. A bank against which an interbank
recredit claim is made has ten business days within which to
act on the claim (§229.55(c)). The provisions of §229.55 may
be varied by agreement. (No other provisions of subpart D
may be varied by agreement). Liability – §229.56
Section 229.56 describes the damages for which a bank or
person would be liable in the event of breach of warranty or
failure to comply with subpart D:
These amounts could be reduced in the event of negligence
or failure to act in good faith. It is also important to note
that §229.56 has a specific exception that allows for greater
recovery as provided in the indemnity section. Thus, a person
that had an indemnity claim that also involves a breach
of a substitute check warranty could recover all damages
proximately caused by the warranty breach. Section 229.56(b) excuses failure to meet this subpart’s time
limits because of circumstances beyond a bank’s control.
Section 229.56(c) provides that an action to enforce a claim
under this subpart may be brought in any United States district
court. Section 229.56(c) also provides the subpart’s statute of
limitations: one year from the date on which a person’s cause
of action accrues. 7 Section 229.56(d) states that if a person
fails to provide notice of a claim for more than 30 days from
the date on which a cause of action accrues, the warranting or
indemnifying bank is discharged from liability to the extent of
any loss caused by the delay in giving notice of the claim. Consumer Awareness – §229.57
Content requirements
A bank must provide its consumer customers with a disclosure
that explains that a substitute check is the legal equivalent
of the original check and describes the consumer’s recredit
rights for substitute checks. A bank may, but is not required,
to use the Board’s model form (model C-5A in appendix C
to Regulation CC) to meet the content requirements for this
notice. A bank that uses the model form appropriately is
deemed to be in compliance with the content requirement(s)
for which it uses language from the model form. A bank
may provide the notice required by §229.57 along with other
information. Distribution to consumer customers who receive cancelled
checks with periodic account statements
Under §229.57(b)(1), a bank must provide this disclosure
to existing consumer customers who routinely receive their
cancelled checks in their periodic statement no later than
the first statement after October 28, 2004. For customer
relationships established after that date, a bank must provide
the disclosure to a new consumer customer who routinely will
receive cancelled checks in periodic statements at the time the
customer relationship is established. Distribution to consumer customers who receive a substitute
check on an occasional basis
Under §229.57(b)(2), a bank also must provide the disclosure
to a consumer customer who receives a substitute check on
an occasional basis, including when a consumer receives
a substitute check in response to a request for a check or a
copy of a check, or when a check deposited by the consumer
is returned to the consumer as an unpaid item in the form of
a substitute check. A bank must provide the disclosure to a
consumer customer in these cases even if the bank previously
provided the disclosure to the consumer. When the consumer contacts the bank to request a check
or a copy of a check and the bank responds by providing a
substitute check, the bank must provide this disclosure at the
time of the request, if feasible. Otherwise, the bank must
provide the disclosure no later than when the bank provides
a substitute check in response to the consumer’s request. It
would not be feasible to provide the disclosure at the time
of the request if, for example, the consumer made his or her
request by telephone or if the bank did not know at the time
of the request whether it would provide a substitute check or
some other document in response. A bank is not required to
provide the disclosure if the bank responds to the consumer’s
request by providing something other than an actual substitute
check (such as a photocopy of an original check or a substitute
check). When a bank returns a deposited item unpaid to a consumer
in the form of a substitute check, the bank must provide the
disclosure when it provides the substitute check. Mode of Delivery of Information – §229.58
Section 229.58 provides that banks may deliver any notice or
other information required under this subpart by United States
mail or by any other means to which the recipient has agreed
to receive account information, including electronically.
A bank that is required to provide an original check or a
sufficient copy (each of which is defined as a specific paper
document) instead may provide an electronic image of the
original check or sufficient copy if the recipient has agreed to
receive that information electronically. Examination Objectives – Part I
Subparts A and B
NOTE: Subpart C of Regulation CC, "Collection of
Checks", has been omitted. It addresses exclusively payment
systems issues among financial institutions. There are no
consumer–related regulatory compliance issues to review
during the course of an examination. Subpart D, "Substitute
Checks" begins on page VI-1.20.
Examination Procedures
A financial institution may delay funds availability for some
deposits on a case-by-case basis and on other deposits on
an automatic basis. In addition, the institution may make
decisions concerning holds and may maintain records at
branches as well as the main office. Therefore, to check
for compliance with the hold policies, the examiner must
determine the types of holds employed and how the decisions
are made and where the records are maintained. If a branch
makes its decision and maintains its own records, such as in a
decentralized structure, sampling may be done at the branch. If
the decision to delay availability is either centralized or made
at a regional processing center and records are maintained
there, sampling for compliance may be made at that location. General
Initial Disclosures and Subsequent Changes
Automatic (and/or Automated) Hold Policies
ATM Deposits - Nonproprietary [§229.12(f)]
(See also §§229.19(a)(4), 229.19(a)(5)(ii) and commentary to
229.19(a), (b) for off-premises ATMs).
Availability Rules $100 and $400 [§229.10(c)(1)(vii), and
§229.12(d)]
Extended Holds
Case-by-Case Holds
Exception Holds [§229.13]
New Accounts [§229.13(a)]
Large Deposits [§229.13(b)]
Redeposited Checks [§229.13(c)]
Repeated Overdrafts [§229.13(d)]
Reasonable Cause to Doubt Collectability [§229.13(e)]
Emergency Conditions [§229.13(f)]
Miscellaneous Provisions
Special Deposit Slips [§229.10(c)(3)]
Additional Disclosure Requirements [§229.18]
Payment of Interest [§229.14]
Calculated Availability Non-consumer Transaction Accounts
[§229.19(d)]
Record Retention [§229.21(g) and 229.13(g)(4)]
Examination Objectives – Part II
Subpart D
Examination Procedures
Whether a financial institution will or will not function as a
"reconverting bank", 8 the interlinked nature of the payments
system virtually guarantees that every financial institution will
at some time receive a substitute check that is subject to the
provisions of Subpart D, the "Check 21" section of Regulation
CC. While some financial institutions will rapidly migrate
toward electronic check exchange, others will proceed more
hesitantly. Regardless, because the Check 21 Act provides that
a properly prepared substitute check is the "legal equivalent
of the original check for all purposes," all banks must be
prepared to accept a substitute check in place of the original
after the Act’s effective date of October 28, 2004. One of a bank’s regulatory compliance obligations will be to
apprise consumer customers who receive cancelled checks
with their periodic account statements or who otherwise
receive substitute checks on an occasional basis of their rights
under the new law through a consumer awareness disclosure.
A bank that provides a substitute check to a consumer also
must be prepared to comply with the Check 21 Act’s expedited
recredit procedure for addressing errors relating to substitute
checks. Even if the customer does not receive actual cancelled
checks in a monthly statement but instead receives a truncated
summary, the individual may eventually receive a substitute
check, either in response to a request for a check or a copy of
a check or because a check that the consumer deposited was
returned unpaid to the consumer in the form of a substitute
check. Some increase in the potential for duplicate posting
(substitute check and original) may also involve a degree of
consumer education and explanation. The regulation specifies
the appropriate timing for the distribution of the consumer
awareness disclosure and also provides model language.
Finally, institutions will likely want to train their personnel so
that they can adequately convey to customers the impact of
this new instrument in the payments system. General
Consumer Awareness – §229.57
NOTE: Model disclosure language is provided in Appendix C
of the Regulation Determine whether the bank distributes only a single version
of its Consumer Awareness Disclosure or whether variations,
depending on the circumstances giving rise to distribution, are
maintained. Each notice should reflect the following:
A bank is required to provide its consumer customers with a Consumer Awareness Disclosure prior to the receipt of a substitute check. Expedited Recredit for Consumers – §229.54
Claim deemed valid: In the event of a valid consumer claim, did the bank Claim deemed invalid: In the event of an invalid consumer claim, determine whether the bank Claim not resolved within initial 10 days, pending further investigation: If the bank could not resolve the claim before the end of the 10th business day after the banking day on which the bank received the claim, determine whether the bank In some instances it may be necessary for a bank to reverse a recredit made previously to a consumer’s account (plus any interest paid, if applicable). If such a circumstance has occurred, determine whether the bank | ||||