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Compliance Examination Handbook
V. Compliance Lending Issues Truth in Lending Act1
Introduction
The Truth in Lending Act (TILA), 15 USC 1601 et seq., was
enacted on May 29, 1968, as title I of the Consumer Credit
Protection Act (Pub. L. 90-321). The TILA, implemented by
Regulation Z (12 CFR 226), became effective July 1, 1969.
The TILA was first amended in 1970 to prohibit unsolicited
credit cards. Additional major amendments to the TILA and
Regulation Z were made by the Fair Credit Billing Act of
1974, the Consumer Leasing Act of 1976, the Truth in Lending
Simplification and Reform Act of 1980, the Fair Credit and
Charge Card Disclosure Act of 1988, the Home Equity Loan
Consumer Protection Act of 1988. Regulation Z also was amended to implement §1204 of the
Competitive Equality Banking Act of 1987, and in 1988, to
include adjustable rate mortgage loan disclosure requirements.
All consumer leasing provisions were deleted from Regulation
Z in 1981 and transferred to Regulation M (12 CFR 213). The Home Ownership and Equity Protection Act of 1994
amended TILA. The law imposed new disclosure requirements
and substantive limitations on certain closed-end mortgage
loans bearing rates or fees above a certain percentage or
amount. The law also included new disclosure requirements
to assist consumers in comparing the costs and other material
considerations involved in a reverse mortgage transaction
and authorized the Federal Reserve Board to prohibit specific
acts and practices in connection with mortgage transactions.
Regulation Z was amended2 to implement these legislative
changes to TILA. The TILA amendments of 1995 dealt primarily with tolerances
for real estate secured credit. Regulation Z was amended
on September 14, 1996, to incorporate changes to the TILA.
Specifically, the revisions limit lenders’ liability for disclosure
errors in real estate secured loans consummated after
September 30, 1995. The Economic Growth and Regulatory
Paperwork Reduction Act of 1996 further amended TILA. The
amendments were made to simplify and improve disclosures
related to credit transactions. Format of Regulation Z
The disclosure rules creditors must follow differ depending on
whether the creditor is offering open-end credit, such as credit
cards or home-equity lines, or closed-end credit, such as car
loans or mortgages. Subpart A (§226.1 through §226.4) of the regulation provides
general information that applies to open-end and closed-end
credit transactions. It sets forth definitions and stipulates
which transactions are covered and which are exempt from the
regulation. It also contains the rules for determining which
fees are finance charges. Subpart B (§226.5 through §226.16) of the regulation contains
rules for disclosures for home-equity loans, credit and charge
card accounts, and other open-end credit. Subpart B also covers rules for resolving billing errors,
calculating annual percentage rates, credit balances, and
advertising open-end credit. Special rules apply to credit
card transactions only, such as certain prohibitions on the
issuance of credit cards and restrictions on the right to offset
a cardholder’s indebtedness. Additional special rules apply
to home-equity lines of credit, such as certain prohibitions
against closing accounts or changing account terms. Subpart C (§226.17 through §226.24) includes provisions for
closed-end credit. Residential mortgage transactions, demand
loans, and installment credit contracts, including direct loans
by banks and purchased dealer paper, are included in the
closed-end credit category. Subpart C also contains disclosure
rules for regular and variable rate loans, refinancings and
assumptions, credit balances, calculating annual percentage
rates, and advertising closed-end credit. Subpart D (§226.25 through §226.30), which applies to both
open-end and closed-end credit, sets forth the duty of creditors
to retain evidence of compliance with the regulation. It also
clarifies the relationship between the regulation and state law,
and requires creditors to set a cap for variable rate transactions
secured by a consumer’s dwelling. Subpart E (§226.31 through §226.34) applies to certain
home mortgage transactions including high-cost, closed-end
mortgages and reverse mortgages. It requires additional
disclosures and provides limitations for certain home mortgage
transactions having rates or fees above a certain percentage or
amount, and prohibits specific acts and practices in connection
with those loans. Subpart E also includes disclosure
requirements for reverse mortgage transactions (open-end and
closed-end credit). Subpart F ( §226.36 ) contains the requirements for electronic
communications. These provisions relate to the requirements
of the E-Sign Act regarding the electronic delivery of required
disclosures. The appendices to the regulation set forth model forms and
clauses that creditors may use when providing open-end
and closed-end disclosures. The appendices contain detailed
rules for calculating the APR for open-end credit (appendix
F) and closed-end credit (appendixes D and J). The last twoO
appendixes (appendixes K and L) provide total annual loan
cost rate computations and assumed loan periods for reverse
mortgage transactions. Official staff interpretations of the regulation are published
in a commentary that is normally updated annually in March.
Good faith compliance with the commentary protects creditors
from civil liability under the act. In addition, the commentary
includes mandates, which are not necessarily explicit in
Regulation Z, on disclosures or other actions required of
creditors. It is virtually impossible to comply with Regulation
Z without reference to and reliance on the commentary. NOTE: The following narrative does not encompass all the
sections of Regulation Z, but rather highlights areas that have
caused the most problems with the calculation of the finance
charge and the calculation of the annual percentage rate. Subpart A—General
Purpose of the TILA and Regulation Z
The Truth in Lending Act is intended to ensure that credit
terms are disclosed in a meaningful way so consumers can
compare credit terms more readily and knowledgeably. Before
its enactment, consumers were faced with a bewildering array
of credit terms and rates. It was difficult to compare loans
because they were seldom presented in the same format.
Now, all creditors must use the same credit terminology and
expressions of rates. In addition to providing a uniform system
for disclosures, the act is designed to:
The TILA and Regulation Z do not, however, tell financial
institutions how much interest they may charge or whether
they must grant a consumer a loan. Summary of Coverage Considerations
§226.1 & §226.2
Lenders must carefully consider several factors when deciding
whether a loan requires Truth in Lending disclosures or is
subject to other Regulation Z requirements. The coverage
considerations under Regulation Z are addressed in more
detail in the commentary to Regulation Z. For example, broad
coverage considerations are included under §226.1(c) of the
regulation and relevant definitions appear in §226.2. Exempt Transactions §226.3
The following transactions are exempt from Regulation Z:
NOTE: If a credit card is involved, generally exempt credit
(e.g., business or agricultural purpose credit) is still subject to
requirements that govern issuance of credit cards and liability
for their unauthorized use. Credit cards must not be issued on
an unsolicited basis and, if a credit card is lost or stolen, the
card holder must not be held liable for more than $50.00 for
the unauthorized use of the card. When determining whether credit is for consumer purposes,
the creditor must evaluate all of the following:
All five factors must be evaluated before the lender can
conclude that disclosures are not necessary. Normally, no
one factor, by itself, is sufficient reason to determine the
applicability of Regulation Z. In any event, the financial
institution may routinely furnish disclosures to the consumer.
Disclosure under such circumstances does not control whether
the transaction is covered, but can assure protection to the
financial institution and compliance with the law. Determination of Finance Charge and APR
Finance Charge (Open-End and Closed-End Credit)
§226.4
The finance charge is a measure of the cost of consumer credit
represented in dollars and cents. Along with APR disclosures,
the disclosure of the finance charge is central to the uniform
credit cost disclosure envisioned by the TILA. The finance charge does not include any charge of a type
payable in a comparable cash transaction. Examples of charges
payable in a comparable cash transaction may include taxes,
title, license fees, or registration fees paid in connection with
an automobile purchase. Finance charges include any charges or fees payable directly
or indirectly by the consumer and imposed directly or
indirectly by the financial institution either as an incident
to or as a condition of an extension of consumer credit. The
finance charge on a loan always includes any interest charges
and often, other charges. Regulation Z includes examples,
applicable both to open-end and closed-end credit transactions,
of what must, must not, or need not be included in the
disclosed finance charge (§226.4(b)). Accuracy Tolerances (Closed-End Credit)
§226.18(d) & §226.23(h)
Regulation Z provides finance charge tolerances for legal
accuracy that should not be confused with those provided in
the TILA for reimbursement under regulatory agency orders.
As with disclosed APRs, if a disclosed finance charge were
legally accurate, it would not be subject to reimbursement. Under TILA and Regulation Z, finance charge disclosures for
open-end credit must be accurate since there is no tolerance
for finance charge errors. However, both TILA and Regulation
Z permit various finance charge accuracy tolerances for
closed-end credit. Tolerances for the finance charge in a closed-end transaction
are generally $5 if the amount financed is less than or equal
to $1,000 and $10 if the amount financed exceeds $1,000.
Tolerances for certain transactions consummated on or after
September 30, 1995 are noted below.
NOTE: Normally, the finance charge tolerance for a
rescindable transaction is either 0.5 percent of the credit
transaction or, for certain refinancings, 1 percent of the
credit transaction. However, in the event of a foreclosure, the
consumer may exercise the right of rescission if the disclosed
finance charge is understated by more than $35. See the "Finance Charge Tolerances" charts within these
examination procedures for help in determining appropriate
finance charge tolerances. Coverage Considerations Under Regulation Z
Calculating the Finance Charge (Closed-End Credit)
One of the more complex tasks under Regulation Z is
determining whether a charge associated with an extension
of credit must be included in, or excluded from, the disclosed
finance charge. The finance charge initially includes any
charge that is, or will be, connected with a specific loan.
Charges imposed by third parties are finance charges if the
financial institution requires use of the third party. Charges
imposed by settlement or closing agents are finance charges
if the bank requires the specific service that gave rise to the
charge and the charge is not otherwise excluded. The "Finance
Charge Tolerances" charts (pages V-1.14 to V-1.16) briefly
summarize the rules that must be considered. Prepaid Finance Charges §226.18(b)
A prepaid finance charge is any finance charge paid separately
to the financial institution or to a third party, in cash or by
check before or at closing, settlement, or consummation of a
transaction, or withheld from the proceeds of the credit at any
time. Prepaid finance charges effectively reduce the amount of funds
available for the consumer’s use, usually before or at the time
the transaction is consummated. Examples of finance charges frequently prepaid by consumers
are borrower’s points, loan origination fees, real estate
construction inspection fees, odd days’ interest (interest
attributable to part of the first payment period when that period
is longer than a regular payment period), mortgage guarantee
insurance fees paid to the Federal Housing Administration,
private mortgage insurance (PMI) paid to such companies
as the Mortgage Guaranty Insurance Company (MGIC), in
non-real-estate transactions, and credit report fees. Precomputed Finance Charges
A precomputed finance charge includes, for example, interest
added to the note amount that is computed by the add-on,
discount, or simple interest methods. If reflected in the face
amount of the debt instrument as part of the consumer’s
obligation, finance charges that are not viewed as prepaid
finance charges are treated as precomputed finance charges
that are earned over the life of the loan. Instructions for the Finance Charge Chart (page V-1.6)
The finance charge initially includes any charge that is, or will
be, connected with a specific loan. Charges imposed by third
parties are finance charges if the creditor requires use of the
third party. Charges imposed on the consumer by a settlement
agent are finance charges only if the creditor requires the
particular services for which the settlement agent is charging
the borrower and the charge is not otherwise excluded from
the finance charge. Immediately below the finance charge definition, the chart
presents five captions applicable to determining whether a loan
related charge is a finance charge. The first caption is charges always included. This category
focuses on specific charges given in the regulation or
commentary as examples of finance charges. The second caption, charges included unless conditions are
met, focuses on charges that must be included in the finance
charge unless the creditor meets specific disclosure or other
conditions to exclude the charges from the finance charge. The third caption, conditions, focuses on the conditions
that need to be met if the charges identified to the left of the
conditions are permitted to be excluded from the finance
charge. Although most charges under the second caption may
be included in the finance charge at the creditor’s option,
third party charges and application fees (listed last under the
third caption) must be excluded from the finance charge if the
relevant conditions are met. However, inclusion of appraisal
and credit report charges as part of the application fee is
optional. The fourth caption, charges not included, identifies fees or
charges that are not included in the finance charge under
conditions identified by the caption. If the credit transaction is
secured by real property or the loan is a residential mortgage
transaction, the charges identified in the column, if they are
bona fide and reasonable in amount, must be excluded from
the finance charge. For example, if a consumer loan is secured
by a vacant lot or commercial real estate, any appraisal fees
connected with the loan must not be included in the finance
charge. The fifth caption, charges never included, lists specific
charges provided by the regulation as examples of those
that automatically are not finance charges (e.g., fees for
unanticipated late payments). Annual Percentage Rate Definition §226.22 (Closed-End
Credit)
Credit costs may vary depending on the interest rate, the
amount of the loan and other charges, the timing and amounts
of advances, and the repayment schedule. The APR, which
must be disclosed in nearly all consumer credit transactions,
is designed to take into account all relevant factors and to
provide a uniform measure for comparing the cost of various
credit transactions. The APR is a measure of the cost of credit, expressed as
a nominal yearly rate. It relates the amount and timing of
value received by the consumer to the amount and timing of
payments made. The disclosure of the APR is central to the
uniform credit cost disclosure envisioned by the TILA. Finance Charge Chart
![]() The value of a closed-end credit APR must be disclosed as
a single rate only, whether the loan has a single interest rate,
a variable interest rate, a discounted variable interest rate,
or graduated payments based on separate interest rates (step
rates), and it must appear with the segregated disclosures.
Segregated disclosures are grouped together and do not
contain any information not directly related to the disclosures
required under §226.18. Since an APR measures the total cost of credit, including costs
such as transaction charges or premiums for credit guarantee
insurance, it is not an "interest" rate, as that term is generally
used. APR calculations do not rely on definitions of interest
in state law and often include charges, such as a commitment
fee paid by the consumer, that are not viewed by some state
usury statutes as interest. Conversely, an APR might not
include a charge, such as a credit report fee in a real property
transaction, which some state laws might view as interest
for usury purposes. Furthermore, measuring the timing of
value received and of payments made, which is essential if
APR calculations are to be accurate, must be consistent with
parameters under Regulation Z. The APR is often considered to be the finance charge
expressed as a percentage. However, two loans could require
the same finance charge and still have different APRs because
of differing values of the amount financed or of payment
schedules. For example, the APR is 12 percent on a loan with
an amount financed of $5,000 and 36 equal monthly payments
of $166.07 each. It is 13.26 percent on a loan with an amount
financed of $4,500 and 35 equal monthly payments of $152.18
each and final payment of $152.22. In both cases the finance
charge is $978.52. The APRs on these example loans are not
the same because an APR does not only reflect the finance
charge. It relates the amount and timing of value received by
the consumer to the amount and timing of payments made. The APR is a function of:
Financial institutions may, if permitted by state or other law,
precompute interest by applying a rate against a loan balance
using a simple interest, add-on, discount or some other
method, and may earn interest using a simple interest accrual
system, the Rule of 78’s (if permitted by law) or some other
method. Unless the financial institution’s internal interest
earnings and accrual methods involve a simple interest rate
based on a 360-day year that is applied over actual days (even
that is important only for determining the accuracy of the
payment schedule), it is not relevant in calculating an APR,
since an APR is not an interest rate (as that term is commonly
used under state or other law). Since the APR normally needs
not rely on the internal accrual systems of a bank, it always
may be computed after the loan terms have been agreed upon
(as long as it is disclosed before actual consummation of the
transaction). Special Requirements for Calculating the Finance Charge
and APR
Proper calculation of the finance charge and APR are of
primary importance. The regulation requires that the terms
"finance charge" and "annual percentage rate" be disclosed
more conspicuously than any other required disclosure. The
finance charge and APR, more than any other disclosures,
enable consumers to understand the cost of the credit and to
comparison shop for credit. A creditor’s failure to disclose
those values accurately can result in significant monetary
damages to the creditor, either from a class action lawsuit or
from a regulatory agency’s order to reimburse consumers for
violations of law. NOTE: If an annual percentage rate or finance charge is
disclosed incorrectly, the error is not, in itself, a violation of
the regulation if:
When a financial institution claims a calculation tool was used
in good faith, the financial institution assumes a reasonable
degree of responsibility for ensuring that the tool in question
provides the accuracy required by the regulation. For example,
the financial institution might verify the results obtained using
the tool by comparing those results to the figures obtained by
using another calculation tool. The financial institution might
also verify that the tool, if it is designed to operate under the
actuarial method, produces figures similar to those provided by
the examples in appendix J to the regulation. The calculation
tool should be checked for accuracy before it is first used and
periodically thereafter. Subpart B—Open-End Credit
The following is not a complete discussion of the open-end
credit requirements in the Truth in Lending Act. Instead, the
information provided below is offered to clarify otherwise
confusing terms and requirements. Refer to §226.5 through
§226.16 and related commentary for a more thorough
understanding of the Act. Finance Charge (Open-End Credit) §226.6(a)
Each finance charge imposed must be individually itemized.
The aggregate total amount of the finance charge need not be
disclosed. Determining the Balance and Computing the
Finance Charge
The examiner must know how to compute the balance to
which the periodic rate is applied. Common methods used
are the previous balance method, the daily balance method,
and the average daily balance method, which are described as
follows:
In addition to those common methods, financial institutions
have other ways of calculating the balance to which the
periodic rate is applied. By reading the financial institution's
explanation, the examiner should be able to calculate the
balance to which the periodic rate was applied. In some cases,
the examiner may need to obtain additional information from
the financial institution to verify the explanation disclosed.
Any inability to understand the disclosed explanation should
be discussed with management, who should be reminded
of Regulation Z's requirement that disclosures be clear and
conspicuous. When a balance is determined without first deducting all
credits and payments made during the billing cycle, that fact
and the amount of the credits and payments must be disclosed. If the financial institution uses the daily balance method and
applies a single daily periodic rate, disclosure of the balance
to which the rate was applied may be stated as any of the
following:
If the financial institution uses the daily balance method, but
applies two or more daily periodic rates, the sum of the daily
balances may not be used. Acceptable ways of disclosing the
balances include:
In explaining the method used to find the balance on which the
finance charge is computed, the financial institution need not
reveal how it allocates payments or credits. That information
may be disclosed as additional information, but all required
information must be clear and conspicuous. Finance Charge Resulting from
Two or More Periodic Rates
Some financial institutions use more than one periodic rate
in computing the finance charge. For example, one rate may
apply to balances up to a certain amount and another rate
to balances more than that amount. If two or more periodic
rates apply, the financial institution must disclose all rates and
conditions. The range of balances to which each rate applies
also must be disclosed. It is not necessary, however, to break
the finance charge into separate components based on the
different rates. Annual Percentage Rate (Open-End Credit)
Accuracy Tolerance §226.14
The disclosed annual percentage rate (APR) on an open-end
credit account is accurate if it is within one-eighth of 1
percentage point of the APR calculated under Regulation Z. Determination of APR
The regulation states two basic methods for determining
the APR in open-end credit transactions. The first involves
multiplying each periodic rate by the number of periods in a
year. This method is used for disclosing:
The corresponding APR is prospective. In other words, it does
not involve any particular finance charge or periodic balance. The second method is the quotient method, used in computing
the APR for periodic statements. The quotient method reflects
the annualized equivalent of the rate that was actually applied
during a cycle. This rate, also known as the historical rate,
will differ from the corresponding APR if the creditor applies
minimum, fixed, or transaction charges to the account during
the cycle. If the finance charge is determined by applying one or more
periodic rates to a balance, and does not include any of the
charges just mentioned, the financial institution may compute
the historical rate using the quotient method. In that method,
the financial institution divides the total finance charge for
the cycle by the sum of the balances to which the periodic
rates were applied and multiplies the quotient (expressed as a
percentage) by the number of cycles in a year. Alternatively, the financial institution may use the method
for computing the corresponding APR. In that method, the
financial institution multiplies each periodic rate by the
number of periods in one year. If the finance charge includes a
minimum, fixed, or transaction charge, the financial institution
must use the appropriate variation of the quotient method. The regulation also contains a computation rule for small
finance charges. If the finance charge includes a minimum,
fixed, or transaction charge, and the total finance charge for
the cycle does not exceed 50 cents, the financial institution
may multiply each applicable periodic rate by the number of
periods in a year to compute the APR. Optional calculation methods also are provided for accounts
involving daily periodic rates. (§226.14(d)) Brief Outline for Open-End Credit APR Calculations on
Periodic Statements
NOTE: Assume monthly billing cycles for each of the
calculations below.
Subpart C—Closed-End Credit
The following is not a complete discussion of the closed-end
credit requirements in the Truth in Lending Act. Instead, the
information provided below is offered to clarify otherwise
confusing terms and requirements. Refer to §226.17 through
§226.24 and related commentary for a more thorough
understanding of the Act. Finance Charge (Closed-End Credit) §226.17(a)
The aggregate total amount of the finance charge must
be disclosed. Each finance charge imposed need not be
individually itemized and must not be itemized with the
segregated disclosures. Annual Percentage Rate (Closed-End Credit) §226.22
Accuracy Tolerances
The disclosed APR on a closed-end transaction is accurate for:
NOTE: There is an additional tolerance for mortgage loans
when the disclosed finance charge is calculated incorrectly but
is considered accurate under §226.18(d)(1) or §226.23(g) or
(h) (§226.22(a)(5)). Construction Loans §226.17(c)(6) and Appendix D
Construction and certain other multiple advance loans pose
special problems in computing the finance charge and APR.
In many instances, the amount and dates of advances are not
predictable with certainty since they depend on the progress
of the work. Regulation Z provides that the APR and finance
charge for such loans may be estimated for disclosure. At its option, the financial institution may rely on the
representations of other parties to acquire necessary
information (for example, it might look to the consumer for
the dates of advances). In addition, if either the amounts
or dates of advances are unknown (even if some of them
are known), the financial institution may, at its option, use
appendix D to the regulation to make calculations and
disclosures. The finance charge and payment schedule
obtained through appendix D may be used with volume
one of the Federal Reserve Board’s APR tables or with any
other appropriate computation tool to determine the APR.
If the financial institution elects not to use appendix D, or if
appendix D cannot be applied to a loan (e.g., appendix D does
not apply to a combined construction-permanent loan if the
payments for the permanent loan begin during the construction
period), the financial institution must make its estimates under
§226.17(c)(2) and calculate the APR using multiple advance
formulas. On loans involving a series of advances under an agreement
to extend credit up to a certain amount, a financial institution
may treat all of the advances as a single transaction or
disclose each advance as a separate transaction. If advances
are disclosed separately, disclosures must be provided before
each advance occurs, with the disclosures for the first advance
provided before consummation. In a transaction that finances the construction of a dwelling
that may or will be permanently financed by the same financial
institution, the construction-permanent financing phases may
be disclosed in one of three ways listed below.
If two or more disclosures are furnished, buyer's points or
similar amounts imposed on the consumer may be allocated
among the transactions in any manner the financial institution
chooses, as long as the charges are not applied more than
once. In addition, if the financial institution chooses to give
two sets of disclosures and the consumer is obligated for both
construction and permanent phases at the outset, both sets of
disclosures must be given to the consumer initially, before
consummation of each transaction occurs. If the creditor requires interest reserves for construction loans,
special appendix D rules apply that can make the disclosure
calculations quite complicated. The amount of interest reserves
included in the commitment amount must not be treated as a
prepaid finance charge. If the lender uses appendix D for construction-only loans
with required interest reserves, the lender must estimate
construction interest using the interest reserve formula in
appendix D. The lender's own interest reserve values must be
completely disregarded for disclosure purposes. If the lender uses appendix D for combination constructionpermanent
loans, the calculations can be much more complex.
Appendix D is used to estimate the construction interest,
which is then measured against the lender's contractual interest
reserves. If the interest reserve portion of the lender's contractual
commitment amount exceeds the amount of construction
interest estimated under appendix D, the excess value is
considered part of the amount financed if the lender has
contracted to disburse those amounts whether they ultimately
are needed to pay for accrued construction interest. If the
lender will not disburse the excess amount if it is not needed to
pay for accrued construction interest, the excess amount must
be ignored for disclosure purposes. Calculating the Annual Percentage Rate §226.22
The APR must be determined under one of the following:
Whichever method is used by the financial institution, the
rate calculated will be accurate if it is able to "amortize"
the amount financed while it generates the finance charge
under the accrual method selected. Financial institutions also
may rely on minor irregularities and accuracy tolerances in
the regulation, both of which effectively permit somewhat
imprecise, but still legal, APRs to be disclosed. 360-Day and 365-Day Years §226.17(c)(3)
Confusion often arises over whether to use the 360-day or
365-day year in computing interest, particularly when the
finance charge is computed by applying a daily rate to an
unpaid balance. Many single payment loans or loans payable
on demand are in this category. There are also loans in this
category that call for periodic installment payments. Regulation Z does not require the use of one method of
interest computation in preference to another (although state
law may). It does, however, permit financial institutions to
disregard the fact that months have different numbers of days
when calculating and making disclosures. This means financial
institutions may base their disclosures on calculation tools
that assume all months have an equal number of days, even if
their practice is to take account of the variations in months to
collect interest. For example, a financial institution may calculate disclosures
using a financial calculator based on a 360-day year with
30-day months, when, in fact, it collects interest by applying a
factor of 1/365 of the annual interest rate to actual days. Disclosure violations may occur, however, when a financial
institution applies a daily interest factor based on a 360-day
year to the actual number of days between payments. In those
situations, the financial institution must disclose the higher
values of the finance charge, the APR, and the payment
schedule resulting from this practice. For example, a 12 percent simple interest rate divided by
360 days results in a daily rate of .033333 percent. If no
charges are imposed except interest, and the amount financed
is the same as the loan amount, applying the daily rate on
a daily basis for a 365-day year on a $10,000 one year,
single payment, unsecured loan results in an APR of 12.17
percent (.033333% x 365 = 12.17%), and a finance charge
of $1,216.67. There would be a violation if the APR were
disclosed as 12 percent or if the finance charge were disclosed
as $1,200 (12% x $10,000). However, if there are no other charges except interest, the
application of a 360-day year daily rate over 365 days on a
regular loan would not result in an APR in excess of the one
eighth of one percentage point APR tolerance unless the
nominal interest rate is greater than 9 percent. For irregular
loans, with one-quarter of 1 percentage point APR tolerance,
the nominal interest rate would have to be greater than 18
percent to exceed the tolerance. Variable Rate Information §226.18(f)
If the terms of the legal obligation allow the financial
institution, after consummation of the transaction, to increase
the APR, the financial institution must furnish the consumer
with certain information on variable rates. Graduated payment
mortgages and step-rate transactions without a variable
rate feature are not considered variable rate transactions. In
addition, variable rate disclosures are not applicable to rate
increases resulting from delinquency, default, assumption,
acceleration, or transfer of the collateral. Some of the more important transaction-specific variable rate
disclosure requirements under §226.18 follow.
For variable-rate loans that are not secured by the consumer’s
principal dwelling or that are secured by the consumer’s
principal dwelling but have a term of one year or less,
creditors must disclose the circumstances under which the
rate may increase, any limitations on the increase, the effect of
an increase, and an example of the payment terms that would
result from an increase. §226.18(f)(1). For variable-rate consumer loans secured by the consumer’s
principal dwelling and having a maturity of more than one
year, creditors must state that the loan has a variable-rate
feature and that disclosures were previously given.
(§226.18(f)(2)) Extensive disclosures about the loan program
are provided when consumers apply for such a loan
(§226.19(b), and throughout the loan term when the rate or
payment amount is changed (§226.20(c)). Payment Schedule §226.18(g)
The disclosed payment schedule must reflect all components
of the finance charge. It includes all payments scheduled to
repay loan principal, interest on the loan, and any other finance
charge payable by the consumer after consummation of the
transaction. However, any finance charge paid separately before or at
consummation (e.g., odd days’ interest) is not part of the
payment schedule. It is a prepaid finance charge that must be
reflected as a reduction in the value of the amount financed.
At the creditor’s option, the payment schedule may include
amounts beyond the amount financed and finance charge (e.g.,
certain insurance premiums or real estate escrow amounts such
as taxes added to payments). However, when calculating the
APR, the creditor must disregard such amounts. If the obligation is a renewable balloon payment instrument
that unconditionally obligates the financial institution to renew
the short-term loan at the consumer’s option or to renew the
loan subject to conditions within the consumer’s control, the
payment schedule must be disclosed using the longer term of
the renewal period or periods. The long-term loan must be
disclosed with a variable rate feature. If there are no renewal conditions or if the financial institution
guarantees to renew the obligation in a refinancing, the
payment schedule must be disclosed using the shorter balloon
payment term. The short-term loan must be disclosed as a
fixed rate loan, unless it contains a variable rate feature during
the initial loan term. Amount Financed §226.18(b)
Definition
The amount financed is the net amount of credit extended for
the consumer’s use. It should not be assumed that the amount
financed under the regulation is equivalent to the note amount,
proceeds, or principal amount of the loan. The amount
financed normally equals the total of payments less the finance
charge. To calculate the amount financed, all amounts and charges
connected with the transaction, either paid separately or
included in the note amount, must first be identified. Any
prepaid, precomputed, or other finance charge must then be
determined. The amount financed must not i nclude any finance charges.
If finance charges have been included in the obligation (either
prepaid or precomputed), they must be subtracted from the
face amount of the obligation when determining the amount
financed. The resulting value must be reduced further by an
amount equal to any prepaid finance charge paid separately.
The final resulting value is the amount financed. When calculating the amount financed, finance charges
(whether in the note amount or paid separately) should not
be subtracted more than once from the total amount of an
obligation. Charges not in the note amount and not included
in the finance charge (e.g., an appraisal fee paid separately
in cash on a real estate loan) are not required to be disclosed
under Regulation Z and must not be included in the amount
financed. In a multiple advance construction loan, proceeds placed
in a temporary escrow account and awaiting disbursement
in draws to the developer are not considered part of the
amount financed until actually disbursed. Thus, if the
entire commitment amount is disbursed into the lender’s
escrow account, the lender must not base disclosures on the
assumption that all funds were disbursed immediately, even if
the lender pays interest on the escrowed funds. Required Deposit §226.18(r)
A required deposit, with certain exceptions, is one that the
financial institution requires the consumer to maintain as a
condition of the specific credit transaction. It can include a
compensating balance or a deposit balance that secures the
loan. The effect of a required deposit is not reflected in the
APR. Also, a required deposit is not a finance charge since it
is eventually released to the consumer. A deposit that earns
at least 5 percent per year need not be considered a required
deposit. Calculating the Amount Financed
A consumer signs a note secured by real property in the
amount of $5,435. The note amount includes $5,000 in
proceeds disbursed to the consumer, $400 in precomputed
interest, $25 paid to a credit reporting agency for a credit
report, and a $10 service charge. Additionally, the consumer
pays a $50 loan fee separately in cash at consummation. The Closed-End Credit: Finance Charge Accuracy Tolerances
Closed-End Credit: Accuracy and Reimbursement Tolerances for Understated Finance Charges
Closed-End Credit: Overstated Finance Charge Accuracy Tolerances ![]() Closed-End Credit: Accuracy Tolerances for Overstated APRs ![]() Closed-End Credit: Accuracy and Reimbursement Tolerances for Understated APRs ![]() consumer has no other debt with the financial institution. The
amount financed is $4,975. The amount financed may be calculated by first subtracting all
finance charges included in the note amount ($5,435 - $400 -
$10 = $5,025). The $25 credit report fee is not a finance charge
because the loan is secured by real property. The $5,025 is
further reduced by the amount of prepaid finance charges paid
separately, for an amount financed of $5,025 - $50 = $4,975.
The answer is the same whether finance charges included in
the obligation are considered prepaid or precomputed finance
charges. The financial institution may treat the $10 service charge as
an addition to the loan amount and not as a prepaid finance
charge. If it does, the loan principal would be $5,000. The
$5,000 loan principal does not include either the $400 or
the $10 precomputed finance charge in the note. The loan
principal is increased by other amounts that are financed which
are not part of the finance charge (the $25 credit report fee)
and reduced by any prepaid finance charges (the $50 loan fee,
not the $10 service charge) to arrive at the amount financed of
$5,000 + $25 - $50 = $4,975. Other Calculations
The financial institution may treat the $10 service charge as a
prepaid finance charge. If it does, the loan principal would be
$5,010. The $5,010 loan principal does not include the $400
precomputed finance charge. The loan principal is increased
by other amounts that are financed which are not part of the
finance charge (the $25 credit report fee) and reduced by any
prepaid finance charges (the $50 loan fee and the $10 service
charge withheld from loan proceeds) to arrive at the same
amount financed of $5,010 + $25 - $50- $10 = $4,975. Refinancings §226.20
When an obligation is satisfied and replaced by a new
obligation to the original financial institution (or a holder
or servicer of the original obligation) and is undertaken by
the same consumer, it must be treated as a refinancing for
which a complete set of new disclosures must be furnished. A
refinancing may involve the consolidation of several existing
obligations, disbursement of new money to the consumer, or
the rescheduling of payments under an existing obligation.
In any form, the new obligation must completely replace the
earlier one to be considered a refinancing under the regulation.
The finance charge on the new disclosure must include any
unearned portion of the old finance charge that is not credited
to the existing obligation. (§226.20(a)) The following transactions are not considered refinancings
even if the existing obligation is satisfied and replaced by a
new obligation undertaken by the same consumer:
However, even if it is not accomplished by the cancellation
of the old obligation and substitution of a new one, a new
transaction subject to new disclosures results if the financial
institution: If, at the time a loan is renewed, the rate is increased, the
increase is not considered a variable rate feature. It is the cost
of renewal, similar to a flat fee, as long as the new rate remains
fixed during the remaining life of the loan. If the original
debt is not canceled in connection with such a renewal, the
regulation does not require new disclosures. Also, changing
the index of a variable rate transaction to a comparable
index is not considered adding a variable rate feature to the
obligation. Subpart D—Miscellaneous
Civil Liability §130
If a creditor fails to comply with any requirements of the
TILA, other than with the advertising provisions of chapter 3,
it may be held liable to the consumer for:
If it violates certain requirements of the TILA, the creditor
also may be held liable for either of the following:
Civil actions that may be brought against a creditor also
may be maintained against any assignee of the creditor if the
violation is apparent on the face of the disclosure statement or
other documents assigned, except where the assignment was
involuntary. A creditor that fails to comply with TILA’s requirements for
high-cost mortgage loans may be held liable to the consumer
for all finance charges and fees paid to the creditor. Any
subsequent assignee is subject to all claims and defenses
that the consumer could assert against the creditor, unless
the assignee demonstrates that it could not reasonably have
determined that the loan was subject to §226.32. Criminal Liability §112
Anyone who willingly and knowingly fails to comply with any
requirement of the TILA will be fined not more than $5,000 or
imprisoned not more than one year, or both. Administrative Actions §108 The TILA authorizes federal regulatory agencies to require
financial institutions to make monetary and other adjustments
to the consumers’ accounts when the true finance charge or
APR exceeds the disclosed finance charge or APR by more
than a specified accuracy tolerance. That authorization extends
to unintentional errors, including isolated violations (e.g.,
an error that occurred only once or errors, often without a
common cause, that occurred infrequently and randomly). Under certain circumstances, the TILA requires federal
regulatory agencies to order financial institutions to reimburse
consumers when understatement of the APR or finance charge
involves:
Any proceeding that may be brought by a regulatory agency
against a creditor may be maintained against any assignee
of the creditor if the violation is apparent on the face of the
disclosure statement or other documents assigned, except
where the assignment was involuntary. (§131) Relationship to State Law §111
State laws providing rights, responsibilities, or procedures
for consumers or financial institutions for consumer credit
contracts may be:
State law provisions are preempted to the extent that they
contradict the requirements in the following chapters of the
TILA and the implementing sections of Regulation Z:
Conversely, state law provisions may be appropriate
and are not preempted under federal law if they call for,
without contradicting chapters 1, 2, or 3 of the TILA or
the implementing sections of Regulation Z, either of the
following:
The relationship between state law and chapter 4 of the
TILA ("Credit Billing") involves two parts. The first part
is concerned with §161 (correction of billing errors) and
§162 (regulation of credit reports) of the act; the second part
addresses the remaining sections of chapter 4. State law provisions are preempted if they differ from the
rights, responsibilities, or procedures contained in §161 or
§162. An exception is made, however, for state law that allows
a consumer to inquire about an account and requires the bank
to respond to such inquiry beyond the time limits provided by
federal law. Such a state law would not be preempted for the
extra time period. State law provisions are preempted if they result in violations
of §163 through §171 of chapter 4. For example, a state law
that allows the card issuer to offset the consumer's credit-card
indebtedness against funds held by the card issuer would
be preempted, since it would violate 12 CFR 226.12(d).
Conversely, a state law that requires periodic statements to be
sent more than 14 days before the end of a free-ride period
would not be preempted, since no violation of federal law is
involved. A bank, state, or other interested party may ask the Federal
Reserve Board to determine whether state law contradicts
chapters 1 through 3 of the TILA or Regulation Z. They also
may ask if the state law is different from, or would result in
violations of, chapter 4 of the TILA and the implementing
provisions of Regulation Z. If the board determines that a
disclosure required by state law (other than a requirement
relating to the finance charge, annual percentage rate, or
the disclosures required under §226.32) is substantially the
same in meaning as a disclosure required under the act or
Regulation Z, generally creditors in that state may make the
state disclosure in lieu of the federal disclosure. Subpart E—Special Rules for Certain Home
Mortgage Transactions
General Rules §226.31
The requirements and limitations of this subpart are in
addition to and not in lieu of those contained in other subparts
of Regulation Z. The disclosures for high cost and reverse
mortgage transactions must be made clearly and conspicuously
in writing, in a form that the consumer may keep. Certain Closed-End Home Mortgages §226.32
The requirements of this section apply to a consumer credit
transaction secured by the consumer’s principal dwelling, in
which either:
Exemptions:
Points and Fees include the following:
Reverse Mortgages §226.33
A reverse mortgage is a non-recourse transaction secured by
the consumer’s principal dwelling which ties repayment (other
than upon default) to the homeowner’s death or permanent
move from, or transfer of the title of, the home. Subpart F-Electronic Communication
Section 226.36 contains the rules for electronic delivery of
required disclosures, when consumers have consented to
receive them electronically. A creditor that delivers disclosure
electronically has two options under the regulation. The
creditor must:
Section 226.36(d)(3) provides exemptions from these rules
for certain disclosures. A creditor may comply with items 1
or 2 above, without the sub-requirements of item two for the
delivery of the following disclosures:
Specific Defenses §108
Defense Against Civil, Criminal, and
Administrative Actions
A financial institution in violation of TILA may avoid liability
by:
The above three actions also may allow the financial institution
to avoid a regulatory order to reimburse the customer. An error is "discovered" if it is:
When a disclosure error occurs, the financial institution is not
required to re-disclose after a loan has been consummated
or an account has been opened. If the financial institution
corrects a disclosure error by merely re-disclosing required
information accurately, without adjusting the consumer's
account, the financial institution may still be subject to civil
liability and an order to reimburse from its regulator. The circumstances under which a financial institution may
avoid liability under the TILA do not apply to violations of the
Fair Credit Billing Act (chapter 4 of the TILA). Additional Defenses Against Civil Actions
The financial institution may avoid liability in a civil action
if it shows by a preponderance of evidence that the violation
was not intentional and resulted from a bona fide error that
occurred despite the maintenance of procedures to avoid the
error. A bona fide error may include a clerical, calculation, computer
malfunction, programming, or printing error. It does not
include an error of legal judgment. Showing that a violation occurred unintentionally could
be difficult if the financial institution is unable to produce
evidence that explicitly indicates it has an internal controls
program designed to ensure compliance. The financial
institution’s demonstrated commitment to compliance and its
adoption of policies and procedures to detect errors before
disclosures are furnished to consumers could strengthen its
defense. Statute of Limitations §108 and §130
Civil actions may be brought within one year after the
violation occurred. After that time, and if allowed by state
law, the consumer may still assert the violation as a defense
if a financial institution were to bring an action to collect the
consumer’s debt. Criminal actions are not subject to the TILA one-year statute
of limitations. Regulatory administrative enforcement actions also are
not subject to the one-year statute of limitations. However,
enforcement actions under the policy guide involving
erroneously disclosed APRs and finance charges are subject
to time limitations by the TILA. Those limitations range from
the date of the last regulatory examination of the financial
institution, to as far back as 1969, depending on when loans
were made, when violations were identified, whether the
violations were repeat violations, and other factors. There is no time limitation on willful violations intended
to mislead the consumer. A summary of the various time
limitations follows.
Rescission Rights (Open-End and Closed-End
Credit) §226.15 and §226.23
TILA provides that for certain transactions secured by the
consumer’s principal dwelling, a consumer has three business
days after becoming obligated on the debt to rescind the
transaction. The right of rescission allows consumer(s) time
to reexamine their credit agreements and cost disclosures and
to reconsider whether they want to place their homes at risk by
offering it/them as security for the credit. Transactions exempt
from the right of rescission include residential mortgage
transactions (§226.2(a)(24)) and refinancings or consolidations
with the original creditor where no "new money" is advanced. If a transaction is rescindable, consumers must be given a
notice explaining that the creditor has a security interest in
the consumer’s home, that the consumer may rescind, how the
consumer may rescind, the effects of rescission, and the date
the rescission period expires. To rescind a transaction, a consumer must notify the creditor
in writing by midnight of the third business day after the
latest of three events: (1) consummation of the transaction,
(2) delivery of material TILA disclosures, or (3) receipt of
the required notice of the right to rescind. For purposes of
rescission, business day means every calendar day except
Sundays and the legal public holidays (§226.2(a)(6)). The
term "material disclosures" is defined in §226.23(a)(3) to
mean the required disclosures of the annual percentage rate,
the finance charge, the amount financed, the total of payments,
the payment schedule, and the disclosures and limitations
referred to in §226.32(c) and (d). The creditor may not disburse any monies (except into an
escrow account) and may not provide services or materials
until the three-day rescission period has elapsed and the
creditor is reasonably satisfied that the consumer has not
rescinded. If the consumer rescinds the transaction, the
creditor must refund all amounts paid by the consumer (even
amounts disbursed to third parties) and terminate its security
interest in the consumer’s home. A consumer may waive the three-day rescission period and
receive immediate access to loan proceeds if the consumer has
a "bona fide personal financial emergency." The consumer
must give the creditor a signed and dated waiver statement
that describes the emergency, specifically waives the right,
and bears the signatures of all consumers entitled to rescind
the transaction. The consumer provides the explanation for
the bona fide personal financial emergency, but the creditor
decides the sufficiency of the emergency. If the required rescission notice or material TILA disclosures
are not delivered or if they are inaccurate, the consumer’s right
to rescind may be extended from three days after becoming
obligated on a loan to up to three years. Examination Objectives
Examination Procedures
General Procedures
Disclosure Forms
Closed-End Credit Forms Review Procedures
Open-End Credit Forms Review Procedures
NOTE: The above items must be provided in a prominent location in the form of a table. The remaining items may be included in the same table or clearly and conspicuously elsewhere on the same document. An explanation of specific events that may result in the imposition of a penalty rate must be placed outside the table with an asterisk inside the table (or other means) directing the consumer to the additional information. Reverse Mortgage Forms Review Procedures (Both open
and closed-end)
Timing of Disclosures
Record Retention
Electronic Delivery of Disclosures
Transactional Testing
NOTE: When verifying APR accuracies, use the OCC’s APR
calculation model or other calculation tool. Advertising
For advertisements for closed-end credit, determine: Closed-End Credit
NOTE: The accuracy of the adjusted interest rates and indexes should be verified by comparing them with the contract and early disclosures. Refer to the Additional Variable Rate Testing section of these examination procedures on page V-1.29. | ||||