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Compliance
Examination Handbook
I. Handbook Introduction
Introduction
The Compliance Examination Handbook (Handbook) is designed as a reference tool for Compliance examination staff to use when conducting Compliance and Community Reinvestment Act (CRA) examinations and other supervisory activities. The detailed procedures presented in the Handbook are not intended to replace sound judgment and discretion on the part of examination staff. Instead, the materials are designed to promote uniformity in the examination process and as a reference tool for examiners.
Organization of the Handbook
The Handbook is divided into 12 sections as described below and is organized so that information is presented based on regulation rather than process. The Handbook incorporates examination policies and procedures in effect as of June 2006. The Handbook begins with the risk focused, process oriented examination procedures (Section II) and sample templates to use during the examination (Section III). Sections IV through X cover specific rules and regulations divided into general topics. The Handbook concludes by covering the Community Reinvestment Act (CRA) examination (Section XI) and samples of the various performance evaluations (Section XII) to be used. Each Section of the Handbook is discussed below.
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I – Handbook Introduction – This section includes information on how to use the Handbook as well as a list of common abbreviations and an index of key topics.
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II – Compliance Examinations – This section covers the recently revised Compliance Examination process beginning with pre-examination planning through determining the rating. Also included is information on documenting examination findings, enforcement actions, appeals, visitations, and investigations. This section is new since the last manual update and is the most updated version (2005) of the risk-focused, process-oriented examination procedures.
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III – Compliance Examination Templates & Samples – This section provides sample forms and templates to be used during Compliance Examinations, including a model entry letter, a scoping memorandum, an interview sheet, and a Compliance Information Document Request. This section is new since the last manual update and includes the revisions made in June 2006.
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IV – Fair Lending Laws and Regulations – This section addresses the procedures for evaluating compliance with the Fair Lending provisions of Equal Credit Opportunity Act (ECOA) and the Fair Housing Act (FHAct). Examination procedures (2004) and checklists are included. Procedures for evaluating compliance with the technical, non-discriminatory provisions of ECOA and FHAct are covered in Section V.
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V – Compliance Lending Issues – This section covers lending related topics including Truth in Lending (2003), Real Estate Settlement Procedures (2004), Homeowners Counseling (2003), Homeowners Protection (2003), Flood Insurance (1996), Equal Credit Opportunity and Fair Housing checklists (2006), Home Mortgage Disclosures (2004), and Consumer Leasing (2001). Examination procedures and checklists are included.
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VI – Compliance Depository Issues – This section covers deposit function related topics including Electronic Funds including Check 21 (2003), Electronic Funds Transfers (2001), Truth in Savings (2006), and Interest on Deposits (1991). Examination procedures and checklists are included.
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VII – Abusive Practices – This section covers issues relating to abusive practices including Unfair and Deceptive Acts (2005), Credit Practices, Preservation of Claims of Consumer Claims and Defenses, and Fair Debt Collection (1997). Examination procedures and checklists are included.
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VIII – Privacy and Consumer Information – This section covers issues relating to privacy issues including Gramm-Leach-Bliley Privacy of Consumer Financial Information (2001), Children’s Online Privacy Protection (2000), Right to Financial Privacy (1989), Controlling the Assault of Non-Solicited Pornography and Marketing (2005), Telephone Consumer’s Protection (2005), and Fair Credit Reporting (2006). Examination procedures and checklists are included.
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IX – Retail Sales – This section covers retail sales to consumers for Investment and Insurance Sales (2005). This topic is often referred to as Nondeposit Products or NDP. Examination procedures and checklists are included.
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X – Other Compliance Issues – This section covers Compliance Examination related topics not included in the prior sections. Included are issues relating to Membership Advertising (1992), Branch Closings (1991), E-Sign (2001) and Interstate Branching (2003). Examination procedures and checklists are included.
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XI – Community Reinvestment Act (CRA) – This section covers CRA related examination procedures (2006) for all types and asset sizes of institutions as well as the CRA Sunshine Act. Examination procedures and checklists are included.
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XII – Community Reinvestment Act Performance Evaluation Templates – This section provides samples of Performance Evaluations (2006) for all sizes and types of institutions under CRA.
How to Use the Handbook
The Handbook incorporates existing policies and procedures, adding information, job aids, and references that may assist the reader. Each Section begins with a detailed Table of Contents followed by the various rules and regulations related to the topic of the section (for example, the Lending section (V) contains subsections for Truth in Lending, RESPA and other lending related rules and regulations). Each subtopic includes pertinent background material, examination procedures, references and job aids to assist the examiner in the examination process. Each rule and regulation covered in the Sections is included independently in the Handbook and can be readily removed, replaced, and updated. In addition, the electronic version is broken into corresponding sections and topics. When new examination policies and procedures are released, the examiner can readily add these to the Handbook in the appropriate section. The on-line Handbook will be revised to
reflect the addition. This same procedure should be followed when any current section or topic is revised or procedures updated. Insert the revision into the Handbook and remove any outdated materials.
NOTE: The reference links are provided as a resource and are accurate at date of publication, but may be subject to change without notice. If this occurs, it is recommended that the reader use the reference title and link information as a base to search for the new link location.
Abbreviations
ACH – Automated Clearing House
APR – Annual Percentage Rate
APY – Annual Percentage Yield
ARM – Adjustable Rate Mortgage
ATM – Automated Teller Machine
BOD – Board of Directors
BPMI – Borrower-Paid Private Mortgage Insurance
CAA – Community Action Agencies
CAN-SPAM – Controlling the Assault of Non-Solicited Pornography and Marketing Act
CDC – Community Development Corporation
CFR – Code of Federal Regulations
CIDR – Compliance Information and Disclosure Request
CLA – Consumer Leasing Act
CMP – Civil Money Penalty
CMS – Compliance Management System
COPPA – Children’s Online Privacy Protection Act
CRA – Community Reinvestment Act
DSC – Division of Supervision and Consumer Protection
DOJ – Department of Justice
E-Sign – Electronic Signatures in Global and National Commerce Act
EBT – Electronic Benefits Transfer
EC – Economic Community
ECOA – Equal Credit Opportunities Act
EDA – Economic Development Administration
EDC – Economic Development Corporation
EFTA – Electronic Funds Transfer Act
EFA – Expedited Funds Availability
EIC – Examiner-In-Charge
EZ – Empowerment Zone
FC – Finance Charge
FCC – Federal Communications Commission
FCRA – Fair Credit Reporting Act
FDCPA – Fair Debt Collection Practices Act FDPA – Flood Disaster Protection Act
FDC Act – Federal Deposit Insurance Act
FDIC – Federal Deposit Insurance Corporation
FEMA – Federal Emergency Management Act
FFIEC – Federal Financial Institution Examination Council
FHA – Federal Housing Administration
FHAct – Fair Housing Act
FHLB – Federal Home Loan Bank
FHLMC – Federal Home Loan Mortgage Company
FIAP – Formal and Informal Actions Procedures
FNMA – Federal National Mortgage Association
FO – Field Office
FOIA – Freedom of Information Act
FRB – Federal Reserve Board
FS – Field Supervisor a/k/a FOS – Field Office Supervisor
FTC – Federal Trade Commission
GENESYS – General Examination System
GFE – Good Faith Estimate
GLBA – Gramm-Leach-Bliley Act
GNMA – Government National Mortgage Association
HMDA – Home Mortgage Disclosure Act
HOCA – Homeowners Counseling Act
HOEPA – Home Ownership Equity Protection Act
HOPA – Homeowners Protection Act
HUD – Department of Housing and Urban Development
IAP – Institution Affiliated Party
IBBEA – Interstate Banking annd Branching Efficiency Act
IRA – Individual Retirement Account
IRS – Internal Revenue Service
LAR – Loan Application Register
LPMI – Lenderer-Paid Private Mortgage Insurance
LPO – Loan Production Office
LTD – Loan to Deposit Ratio
LTV – Loan to Value
MD – Metropolitan Division
MICR – Magnetic Ink Character Recognition
MMDA – Money Market Demand Account
MSA – Metropolitan Statistical Area
MSD – Material Supervisory Determination
NASD – National Association of Securities Dealers
NCUA – National Credit Union Administration
NDP – Non-Deposit Products
NFIP – National Flood Insurance Program
NGEP – Nongovernmental Entity or Person
NOW – Negotiable Order of Withdrawal
OCC – Office of the Comptroller of the Currency
OMBE – Office of Minority Enterprise
OTS – Office of Thrift Supervision
PCCD – Preservation of Consumers’ Claims and Defenses
PEP – Pre-Examination Planning
PMI – Private Mortgage Insurance
POS – Point of Sale
RE – Review Examiner
RESPA – Real Estate Settlement Procedures
RFPA – Right to Financial Privacy
RM – Risk Management
RO – Regional Office
ROE – Report of Examination
RPSM – Risk Profile Scope Memorandum
SARC – Supervisory Action Review Committee
SBA – Small Business Association
SBCD – Small Business Development Center
SBIC – Small Business Investment Corporation
SEC – Securities Exchange Commission
SFHA – Special Flood Hazard Area
SOURCE – System of Uniform Reporting of Compliance and CRA Examinations
SPCP – Special Purpose Credit Program
SSBIC – Specialized Small Business Investment Corporation
STARS – Specialized Tracking and Reporting Systems
TCPA – Telephone Consumer Protection Act
TILA – Truth in Lending Act
TISA – Truth in Savings Act
UBPR – Uniform Bank Performance Report
UDAP – Unfair or Deceptive Act or Practices
USC – United States Code
VA – Veteran’s Affairs
Index
A
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Adverse Action
II-6.2, IV–1.3, IV-2.11, IV-2.19, VIII-6.2, VIII-6.5, VIII-6.8, VIII-6.13, VIII-6.17
Adverse Impact
IV–1.21, IV–1.22, IV-2.15, IV-2.23, IV-2.24
Advertisement
II-4.4, IV-2.3, V-8.2, V-10.2, V-10.3, V-10.8, VI-3.8, VI-3.9, VII–1.2, VII–1.3, VIII-4.1, VIII-4.2, VIII-4.3, VIII-4.5, VIII-5.1, VIII-5.3, VIII-5.5
Affiliate
II-4.1, IV–1.5, IV–1.7, IV–1.14, IV–1.15, VIII-6.1, VIII-6.3, VIII-6.7, VIII-6.8, VIII-6.10, VIII-6.11, VIII-6.17, VIII-6.25, XI-3.3, XI-7.3, XI-7.4, XI-7.5
Annual Percentage Rate
I-2.1, II-2.3, V-1.2, V-1.5, V-1.8, V-1.9, V-1.10, V-1.11, V-1.20, V-1.21, V-1.23, V-2.1, V-9.3, V-10.2, V-10.7
See also APR
Appeal
II-10.1
Application
I-2.2, II–1.1, II-2.3, II-3.1, II-5.5, IV–1.1, IV–1.2, IV–1.6, IV–1.7, IV–1.8, IV–1.10, IV–1.11, IV–1.12, IV–1.13, IV–1.16, IV–1.18, IV–1.20, IV-2.1, IV-2.2, IV-2.5, IV-2.6, IV-2.11, IV-2.13, IV-2.15, IV-2.16, IV-2.17, IV-2.19, IV-2.22, IV-2.23, IV-2.24, IV-2.27, V-1.5, V-1.7, V-1.10, V-1.12, V-1.21, V-1.24, V-1.25, V-1.26, V-1.27, V-1.32, V-2.1, V-3.2, V-3.3, V- 3.4, V-3.6, V-3.7, V-3.8, V-3.9, V-3.11, V-3.12, V-3.13, V-5.4, V-6.1, V-7.2, V-7.3, V-7.4, V-7.5, V-7.6, V-7.7, V-7.8, V-7.10, V-8.1, V-9.1, V-9.2, V-9.3, V-9.4, V-9.5, V-9.6, V-9.7, V-9.8, V-9.12, V-9.13, V-9.14, VI–2.7, VI-3.1, VII-4.4, VIII–1.2, VIII–1.6, VIII–1.15, VIII-5.1, VIII-6.2, VIII-6.7, VIII-6.8, VIII-6.9, VIII-6.15, VIII-6.16, VIII-6.23, IX–1.12, IX-2.3, IX-2.8, IX-2.9, IX-2.10, XI–1.1, XI-7.1, XI-8.10
APR
II-5.5, V-1.1, V-1.3, V-1.5, V-1.7, V-1.8, V-1.9, V-1.10, V-1.11, V-1.12, V-1.13, V-1.19, V-1.20, V-1.21, V-1.22, V-1.24, V-1.25, V-1.26, V-1.27, V-1.28, V-1.30, V-1.32, V-2.1, V-2.2, V-9.3, V-9.6, V-9.13
See also Annual Percentage Rate
Assessment Area
IV–1.4, IV–1.7, IV–1.17, IV–1.18, XI–1.2, XI–1.3, XI–1.7, XI-2.2, XI-2.3, XI-2.4, XI-3.2, XI-4.2, XI-8.2
Audit
II–1.1, II–1.2, II-2.1, II-2.2, II-2.4, II-4.2, II-4.4, II-4.5, II-4.8, II-5.3, II-5.4, II-6.1, II-12.1, II-12.2, IV–1.10, IV-2.9, IV-2.21, V-1.23, V-1.24, V-5.6, V-7.1, V-9.5, V-9.8, VI-1.17, VI-1.21, VIII–1.2, VIII–1.6, VIII–1.25, VIII-2.1, VIII-4.3, VIII-4.4, VIII-5.2, VIII-5.3, VIII-5.4, VIII-6.3, IX–1.4, IX–1.8, IX–1.20, IX-2.4, IX-2.11
B A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Branch Closing
II-4.6, X-2.1
C A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Check 21
I-1.1, VI-1.1, VI-1.20, VI-1.21, VI-1.22, VI-1.23
Children’s Online Privacy Protection Act
II-4.4, VIII-2.1
See also COPPA
CIDR
I-2.1, II-3.1, II-3.2, IX-2.2
See also Compliance Information and Disclosure Request
Civil Rights
II-12.1, XI-8.5
Closed-End Credit
V-1.3, V-1.5, V-1.10, V-1.23, V-1.24, V-1.27, V-1.29
CMS
II–1.2, II-4.1, II-4.2, II-4.3, II-4.4, II-4.8, II-5.3, II-6.1, II-6.2
See also Compliance Management System
Commercial Lending
IV–1.9, IV–1.10, IV–1.16, XI-7.2
Community Contact
IV–1.8, XI–1.2, XI-2.2, XI-3.2, XI-8.1, XI-8.6, XI-8.11
Community Reinvestment Act
II–1.1, II-5.2, II-5.4, V-9.2, VII–1.7, X-4.3, X-4.5, XI–1.1, XI-7.1, XI-7.6, XI-7.7
See also CRA
Complaint
II–1.1, II-2.2, II-2.3
Compliance Information and Disclosure Request
I-2.1, III-3.1
See also CIDR
Compliance Management System
I-2.1, II–1.1, II–1.2, II–1.3, II-2.1, II-4.1, II-4.2, II-4.3, II-4.4, II-4.5, II-4.6, II-4.7, II-5.1, II-5.2, II-5.3, II-5.4, IV–1.3, IV–1.13, V-1.23, V-10.2, VII–1.4, VIII–1.6, IX–1.2, IX–1.4, IX–1.8, IX-2.1, IX-2.4
See also CMS
Compliance Request Letter
II-3.1, II-3.2, II-4.1
Consultation
II-4.9, II-5.1, II-6.2, II-7.1, II-8.1, IV–1.17, IV-2.29, VII–1.1, VII–1.4, VII–1.7, VIII-3.1, X-4.5, XI-5.1
Consumer Complaint
II-2.3, II-4.7, II-4.8, II-5.1, VII–1.4
Consumer Leasing
I-1.1, I-2.1, II-4.4, V-iii, V-1.1, V-10.1, V-10.2, V-10.4, V-10.5, VI–2.18, VI-3.4, X-3.1
Consumer Leasing Act
I-2.1, V-1.1, V-10.1, V-10.2, V-10.4, VI–2.18, VI-3.4
Consumer Report
VII–1.5, VIII–1.25, VIII-6.1, VIII-6.2, VIII-6.5, VIII-6.6, VIII-6.7, VIII-6.8, VIII-6.10, VIII-6.13, VIII-6.16, VIII-6.17, VIII-6.18, VIII-6.20, VIII-6.23
COPPA
I-2.1, VIII-2.1
See also Children’s Online Privacy Protection Act
CRA
II-3.1, II-4.3, II-4.4, II-4.9, II-5.1, II-5.4, II-6.2, II-6.3, II-7.1, II-8.1, II-11.1, II-11.2, II-12.1, IV–1.4, IV–1.8, IV–1.10, IV–1.17, IV–1.18, IV–1.20, IV-2.2, IV-2.21, V-9.2, V-9.3, V-9.8, V-9.9, VIII-3.1, X-4.2, X-4.3, X-4.5, X-4.6, XI–1.1, XI–1.2, XI–1.4, XI–1.5, XI–1.6, XI–1.7, XI-2.1, XI-2.2, XI-2.3, XI-2.5, XI-2.7, XI-3.1, XI-3.2, XI-3.3, XI-3.4, XI-3.6, XI-3.8, XI-3.9, XI-4.1, XI-4.2, XI-4.3, XI-4.4, XI-4.5, XI-5.1, XI-5.2, XI-5.3, XI-5.4, XI-7.1, XI-7.2, XI-7.3, XI-7.6, XI-7.7, XI-7.8, XI-8.1, XI-9.1, XI-9.2, XI-9.4
See also Community Reinvestment Act
Credit Practices Rule
II-4.4, VII-i, VII-2.1, VII-2.2
Credit Report
IV–1.2, IV-2.12, V-1.5, V-1.7, V-1.13, V-1.33, V-1.19, VIII-6.15, VIII-6.21
Credit Scoring
IV–1.6, IV–1.7, IV–1.13, IV–1.21, IV–1.22, IV-2.11, IV-2.12
D A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Denial
II-4.5, IV–1.5, IV–1.7, IV–1.8, IV–1.10, IV–1.11, IV–1.12, IV–1.13, IV–1.17, IV–1.22, IV-2.1, IV-2.5, IV-2.6, IV-2.11, IV-2.14, IV-2.15, IV-2.16, IV-2.17, IV-2.19, IV-2.23, IV-2.27, IV-2.28, V-7.6, V-7.8, V-9.1, V-9.2, V-9.3, V-9.12, V-9.13, VI-1.21, VIII-6.2
Department of Housing and Urban Development
I-2.2, II-6.2, IV–1.1, V-3.1, V-3.16, V-4.1, V-8.1, V-9.4, XI-8.4
See also HUD
Deposit Production
X-4.1, X-4.2, X-4.7
Disclosure Notice
VI-1.21, VII-2.1
Discrimination
II-4.5, II-7.1, II-12.2, IV–1.1, IV–1.2, IV–1.3, IV–1.4, IV–1.5, IV–1.6, IV–1.7, IV–1.8, IV–1.9, IV–1.10, IV–1.11, IV–1.12, IV–1.14, IV–1.15, IV–1.16, IV–1.17, IV–1.19, IV–1.21, IV–1.22, IV-2.2, IV-2.9, IV-2.11, IV-2.14, IV-2.16, IV-2.17, IV-2.23, IV-2.25, IV-2.29, V-7.1, V-7.2, V-8.1, V-9.1, VII–1.3, IX-2.6, XI–1.2, XI–1.5, XI-2.2, XI-2.7, XI-3.2, XI-3.8, XI-4.2, XI-4.3, XI-5.3, XI-8.10
Discriminatory Conduct
IV–1.4, IV–1.5, IV–1.9, IV–1.10, IV-2.9
Disparate Impact
IV–1.2, IV–1.3, IV–1.22, IV-2.11, VII–1.3
Disparate Treatment
II-4.5, IV–1.2, IV–1.7, IV–1.8, IV–1.10, IV–1.11, IV–1.12, IV–1.13, IV–1.14, IV–1.16, IV–1.17, IV–1.18, IV–1.19, IV–1.22, IV-2.1, IV-2.5, IV-2.6, IV-2.11, IV-2.13, IV-2.14, IV-2.15, IV-2.16, IV-2.23, IV-2.25, IV-2.27, IV-2.28
E A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
E-Sign
I-1.1, I-2.1, V-1.1, V-7.10, V-10.2, VI-3.3, X-3.1
ECOA
IV–1.1, IV–1.2, IV–1.3, IV–1.9, IV–1.15, IV–1.17, IV-2.1, IV-2.5, IV-2.6, IV-2.7, IV-2.16, IV-2.21, IV-2.25, IV-2.27, V-7.1, V-7.4, V-7.6, V-7.7, V-7.8, V-7.10, VII–1.3, VIII-6.2
See also Equal Credit Opportunities Act
EFA
I-2.1, VI-1.1, VI-1.12
EFTA
VI–2.1, VI–2.6, VI–2.7, VI–2.9
See also Electronic Funds Transfer Act
Electronic Banking
II-4.4, II-4.6, X-3.3
Electronic Funds Transfer Act
VI–2.18
See also EFTA
Enforcement Action
II–1.1, II-5.1, II-5.4, II-6.1, II-6.2, II-6.3, II-7.1, II-8.1, IV–1.22, V-2.2, V-5.7, VI-3.3, VII–1.1, IX–1.7, IX-2.11
Equal Credit Opportunities Act
I-2.1
See also ECOA
Escrow
V-1.13, V-1.23, V-3.1, V-3.4, V-3.5, V-3.6, V-3.7, V-3.9, V-3.10, V-3.14, V-3.15, V-3.16, V-5.9, V-6.4, V-6.5, V-6.7, V-6.9, V-6.10, V-6.11, V-6.14, VI-4.2, VII-4.1
Examiner Summary
II-4.3, II-6.1
Expedited Recredit
VI-1.1, VI-1.13, VI-1.14, VI-1.15, VI-1.20, VI-1.21, VI-1.22
F A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Fair Credit Reporting Act
I-2.1, II-6.2, VIII–1.4, VIII–1.5, VIII–1.16, VIII-6.1, VIII-6.5, VIII-6.7, VIII-6.13, VIII-6.19, VIII-6.23, VIII-6.24
See also FCRA
Fair Debt Collection Practices Act
I-2.1, VII–1.1, VII–1.3, VII-4.1, VII-4.4, VII-4.5, VIII-6.1
See also FDCPA
Fair Housing Act
I-1.1, I-2.1, IV–1.1, IV–1.17, IV–1.20, IV-2.1, IV-2.5, IV-2.29, V-8.1, V-8.2, VII–1.3, XI–1.5, XI-3.8, XI-4.3, XI-5.3
Fair Lending
II–1.1, II–1.2, II-4.1, II-4.3, II-4.5, II-4.6, II-4.8, II-4.9, II-5.1, II-6.3, IV–1.1, IV–1.3, IV–1.4, IV–1.6, IV–1.10, IV–1.11, IV–1.13, IV–1.14, IV–1.22, IV-2.1, IV-2.6, IV-2.17, IV-2.12, IV-2.21, IV-2.22, IV-2.27, IV-2.29, V-7.1, V-7.11, V-8.1, V-8.2, VII–1.3
FCRA
VIII–1.16, VIII–1.25, VIII-6.1, VIII-6.2, VIII-6.3, VIII-6.5, VIII-6.6, VIII-6.7, VIII-6.8, VIII-6.10, VIII-6.11, VIII-6.13, VIII-6.14, VIII-6.16, VIII-6.17, VIII-6.18, VIII-6.19, VIII-6.20, VIII-6.21, VIII-6.23, VIII-6.24, VIII-6.25
See also Fair Credit Reporting Act
FDCPA
I-2.1, VII-4.1, VII-4.2, VII-4.3, VII-4.4, VII-4.5
See also Fair Debt Collection Practices Act
Federal Communications Commission
I-2.1, VIII-5.1, VIII-5.4
Federal Trade Commission
I-2.1, VII–1.1, VII–1.7, VII-3.1, VII-4.4, VIII-2.1, VIII-4.1, VIII-4.4, VIII-5.1, VIII-5.4, VIII-6.1, VIII-6.8, VIII-6.11, VIII-6.13, VIII-6.14, VIII-6.18, VIII-6.24, XI–1.5, XI-3.8, XI-4.3, XI-5.3
See also FTC
Finance Charge
I-2.1, V-1.2, V-1.3, V-1.5, V-1.7, V-1.8, V-1.9, V-1.10, V-1.11, V-1.12, V-1.13, V-1.19, V-1.20, V-1.21, V-1.22, V-1.23, V-1.24, V-1.25, V-1.27, V-1.28, V-1.34, V-2.1, V-2.2, V-6.6, V-6.10, VI–2.5
Flood Insurance
II-4.4, II-8.2, V-6.1, V-6.2, V-6.3, V-6.4, V-6.5, V-6.6, V-6.7, V-6.8, V-6.9, V-6.10, V-6.11, V-6.12, V-6.14, V-6.16
Forced Placement
V-6.3, V-6.5, V-6.6, V-6.8, V-6.9, V-6.10, V-6.11
FTC
I-2.1, V-10.4, VII-i, VII–1.1, VII–1.3, VII–1.4, VII–1.5, VII–1.7, VII–1.8, VII-3.1, VII-4.4, VIII–1.5, VIII-2.1, VIII-4.1, VIII-5.1, VIII-5.2, VIII-5.5, VIII-6.13, VIII-6.14, VIII-6.25
See also Federal Trade Commission
Furnishers
VIII-6.1, VIII-6.19, VIII-6.20, VIII-6.25
G A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
GENESYS
I-2.1, II-3.2
Geocoding
V-9.9, V-9.10, XI-7.8, XI-9.4
GFE
I-2.1, V-1.27, V-3.1, V-3.2, V-3.3, V-3.4, V-3.7, V-3.8, V-3.9, V-3.11, V-3.12, V-3.13
See also Good Faith Estimate
GLBA
I-2.1, II-11.1, VIII–1.1, VIII-6.7, VIII-6.8, IX–1.1, IX–1.4, IX-2.1, X-4.1, XI-7.1
See also Gramm-Leach-Bliley Act
Good Faith Estimate
I-2.1, II-5.5, V-3.7, V-3.8, V-3.11, V-3.16
See also GFE
Gramm-Leach-Bliley Act
I-2.1, II-11.1, VIII-i, VIII–1.1, VIII–1.5, VIII-6.1, VIII-6.7, VIII-6.8, VIII-6.10, IX–1.1, IX–1.10, IX-2.1, X-4.1, XI-7.1
See also GLBA
H A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
HMDA
I-2.1, II-3.1, IV–1.6, IV–1.7, IV–1.8, IV–1.11, IV–1.18, IV–1.20, IV-2.5, IV-2.21, IV-2.23, IV-2.29, V-9.1, V-9.2, V-9.3, V-9.4, V-9.5, V-9.6, V-9.7, V-9.8, V-9.9, V-9.10, V-9.11, V-9.12, V-9.13, V-9.14, V-9.15, XI–1.2, XI–1.3, XI–1.6, XI-2.2, XI-2.5, XI-2.7, XI-3.1, XI-3.3, XI-3.4, XI-3.9, XI-4.1, XI-4.2, XI-4.4, XI-5.4
See also Home Mortgage Disclosure Act
HOCA
I-2.1
See also Homeowners Counseling Act
HOEPA
I-2.1, V-9.3, V-9.13
See also Home Ownership and Equity Protection Act
Holder-in-Due-Course Rule
VII-3.1
Home Equity
V-1.1, V-1.22, V-6.3
Home Mortgage Disclosure Act
I-2.1, II-3.1, V-iii, V-8.1, V-9.1, V-9.5, V-9.8
See also HMDA
Homeowners Counseling Act
I-2.1
See also HOCA
Home Ownership and Equity Protection Act
V-1.1, V-9.1, V-9.3, V-9.6, V-9.7, VII–1.6, XI–1.5, XI-3.8, XI-4.3, XI-5.3
See also HOEPA
Homeowners Protection Act
V-5.1, V-5.6, V-5.7, V-5.8
See also HOPA
HOPA
V-5.6, V-5.9, V-5.10
See also Homeowners Protection Act
HUD
I-2.2, II-5.5, IV–1.1, V-3.1, V-3.2, V-3.3, V-3.4, V-3.5, V-3.7, V-3.8, V-3.9, V-3.10, V-3.11, V-3.12, V-3.15, V-3.16, V-4.1, V-4.2, V-6.5, V-6.14, V-8.1, V-8.2, V-9.8, XI-7.7, XI-8.4
See also Department of Housing and Urban Development
I A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Information Sharing
II-4.6, VIII–1.4, VIII–1.5, VIII–1.6, VIII–1.9, VIII–1.11, VIII–1.12, VIII–1.13, VIII-6.1, VIII-6.3, VIII-6.7, VIII-6.8, VIII-6.25, IX–1.4, IX–1.11, XI-8.1
Insurance
I-1.1, I-2.1, I-2.2, II–1.1, II-4.1, II-4.3, II-4.4, II-4.6, II-8.1, II-8.2, II-10.1, V-ii, V-1.5, V-1.28, V-1.33, V-3.9, V-3.15, V- 3.16, V-5.2, V-5.4, V-5.10, V-6.1, V-6.2, V-6.3, V-6.8, V-6.10, V-6.16, V-8.1, V-9.1, V-9.4, VI-1.2, VI-4.5, VII–1.1, VII–1.8, VIII–1.1, VIII–1.5, VIII-4.1, VIII-6.10, IX-i, IX–1.1, IX–1.4, IX–1.6, IX–1.11, IX–1.12, IX-2.1, IX-2.2, IX-2.3, IX-2.4, IX-2.5, IX-2.6, IX-2.7, IX-2.8, IX-2.9, IX-2.10, IX-2.11, IX-2.12, X-i, X–1.1, X-2.1, X-4.1, XI–1.1, XI–1.2, XI-2.1, XI-3.1, XI-5.1, XI-7.1
Interest on Deposits
II-4.4, VI-1.20, VI-4.1, VI-4.5
Internal Control
II–1.1, V-6.8, V-9.15, VI–2.16, VIII-4.5, VIII-5.5
Interstate Banking
II-4.4, X-4.1, X-4.4, XI-7.6
Interstate Branch
X-4.1, X-4.2, X-4.3, X-4.4
Interview
I-1.1, II-3.1, II-3.2, III-2.1, IV–1.15, IV–1.20, IV-2.29, V-3.6, V-3.7, VI-4.2, XI-8.1, XI-8.6, XI-8.11
Investigation
II-7.1, V-7.9, VI-1.14, VI-1.22, VI–2.6, VI–2.7, VI–2.15, VIII–1.26, VIII-6.6, VIII-6.8, VIII-6.11, VIII-6.13, VIII-6.15, VIII-6.17, VIII-6.18, VIII-6.19, VIII-6.20, VIII-6.21, VIII- 6.23, VIII-6.24, XI-5.1, XI-8.3, XI-9.1
Investment Test
XI-3.5, XI-6.9
K A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Kickbacks
V-3.1, V-3.4, V-3.7, V-3.9, V-3.15
L A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Leasing
II-4.4, V-1.1, V-10.1, V-10.2, V-10.4, V-10.5, VI–2.18, VI-3.4, X-3.1
Lending Test
IV–1.18, XI–1.1, XI-2.1, XI-2.2, XI-2.3, XI-2.4, XI-3.2, XI-3.4, XI-3.5, XI-3.7, XI-6.4, XI-6.5, XI-6.6, XI-6.7
Limited Purpose
X-4.2, XI–1.1, XI-4.1, XI-4.2, XI-4.5, XI-7.6, XI-7.7, XII-6.1
M A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Marginal Transactions
IV–1.11, IV–1.12, IV-2.19
Medical Information
VIII-6.1, VIII-6.8, VIII-6.9, VIII-6.10, VIII-6.11
Meeting
II–1.1, II–1.3, II-2.3, II-4.3, II-4.5, II-5.1, II-5.2, II-5.4, II-7.1, IV–1.8, IV-2.12, IV-2.19, V-10.1, VI–2.12, VII-4.2, VIII–1.5, XI–1.3, XI–1.7, XI-2.3, XI-2.4, XI-2.5, XI-4.3, XI-5.1, XI-5.2, XI-6.8, XI-7.8, XI-8.9, XI-8.10, XI-8.11
N A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
National Flood Insurance Program
I-2.2, V-6.1, V-6.8, V-6.16
See also NFIP
NDP
VI-4.1, IX–1.10, IX-2.4, IX-2.5
See also Non Deposit Products
NFIP
I-2.2, V-6.1, V-6.2, V-6.3, V-6.6, V-6.7, V-6.8, V-6.9, V-6.10
See also National Flood Insurance Program
Non Deposit Products
II-4.6
See also NDP
O A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Open-End Credit
II-4.8, V-1.1, V-1.3, V-1.8, V-1.9, V-1.10, V-1.20, V-1.22, V-1.23, V-1.25, V-1.27, V-1.28, V-1.31, V-1.32, VIII-6.23
Opt Out
VIII–1.1, VIII–1.2, VIII–1.3, VIII–1.4, VIII–1.5, VIII–1.6, VIII–1.9, VIII–1.10, VIII–1.13, VIII–1.16, VIII–1.18, VIII–1.19, VIII–1.20, VIII–1.21, VIII–1.22, VIII–1.24, VIII–1.25, VIII–1.26, VIII-4.4, VIII-6.5, VIII-6.7, VIII-6.8, VIII-6.11, VIII-6.14, VIII-6.15, VIII-6.25
Overdraft
V-1.28, VI-1.6, VI-1.7, VI-1.8, VI-1.9, VI-1.10, VI-1.11, VI-1.15, VI-1.17, VI-1.18, VI-1.19, VI-1.23, VI–2.3, VI–2.6, VI–2.14, VII–1.4, VII–1.6
P A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Part 329
II-4.6, VI-4.1, VI-4.2, VI-4.3, VI-4.4, VI-4.5
Part 343
VII–1.8, IX–1.4, IX-2.1, IX-2.2, IX-2.3
Part 344
IX–1.2, IX–1.10, IX–1.11, IX–1.12, IX–1.13, IX–1.14, IX–1.15, IX–1.16
Pattern or Practice
II-5.5, II-6.2, II-9.2, IV–1.13, IV–1.14, V-1.30, V-1.31, V-2.1, V-2.2, V-2.3, V-3.7, V-5.7, V-6.8
PEP
II-4.3, II-4.5, II-4.6, II-9.1
See also Pre-Examination Planning
Periodic Statement
V-1.9, V-1.25, V-1.26, V-1.27, V-1.28, VI-1.14, VI-1.16, VI–2.1, VI–2.3, VI–2.4, VI–2.5, VI–2.6, VI–2.8, VI–2.12, VI–2.13, VI–2.14, VI–2.16, VI-3.1, VI-3.2, VI-3.3, VI-3.7, VII–1.5
PMI
I-2.2, V-1.5, V-2.3, V-5.1, V-5.2, V-5.3, V-5.4, V-5.5, V-5.6, V-5.7, V-5.8, V-5.9, V-5.10, VIII-6.8
See also Private Mortgage Insurance
Points
IV–1.3, IV–1.7, IV–1.10, IV–1.13, IV–1.14, IV-2.5, V-1.5, V-1.10, V-1.11, V-1.20, V-1.21, V-1.32, V-1.33, V-1.34, V-9.3, V-9.13, VI-4.5, VII–1.6, XI-3.7, XI-3.8, XI-9.1
Pre-Examination Planning
I-2.2, II–1.2, II-3.1, II-4.3, IX–1.4, IX-2.1
See also PEP
Premiums
V-1.7, V-1.13, V-1.21, V-1.25, V-1.30, V-1.33, V-2.3, V-3.6, V-3.15, V-3.16, V-5.1, V-5.2, V-5.4, V-5.5, V-5.7, V-5.9, V-6.4, V-6.5, V-6.8, V-6.9, V-6.10, V-6.11, V-6.14, VI-4.1, VI-4.4, VI-4.5
Preservation of Consumers’ Claims and Defenses
I-2.2, II-4.4, VII-3.1
Pricing
IV–1.3, IV–1.4, IV–1.6, IV–1.7, IV–1.8, IV–1.9, IV–1.13, IV–1.14, IV–1.15, IV–1.16, IV–1.18, IV–1.20, IV–1.22, IV-2.1, IV-2.5, IV-2.11, IV-2.15, IV-2.17, IV-2.21, IV-2.29, V-9.1, V-9.3, VII–1.5, VIII-6.18, VIII-6.25
Privacy
I-1.1, I-2.1, I-2.2, II-4.4, II-4.6, VIII–1.1, VIII–1.3, VIII–1.4, VIII–1.6, VIII–1.9, VIII–1.10, VIII–1.11, VIII–1.12, VIII–1.15, VIII–1.16, VIII–1.17, VIII–1.18, VIII–1.25, VIII–1.26, VIII-2.1, VIII-3.1, VIII-3.2, VIII-6.7, VIII-6.8, VIII-6.10
Privacy Notice
VIII–1.4, VIII–1.6, VIII–1.9, VIII–1.11, VIII–1.13, VIII–1.15, VIII–1.17, VIII–1.18, VIII–1.20, VIII–1.21, VIII-6.8
Privacy of Consumer Financial Information
II-4.4, VIII-6.7, VIII-6.8
Private Mortgage Insurance
I-2.1, I-2.2, IV-2.22, V-1.5, V-1.33, V-2.3, V-5.1, V-5.6, VIII-6.8
See also PMI
Public File
XI–1.2, XI–1.4, XI–1.6, XI-2.3, XI-2.7, XI-3.2, XI-3.5, XI-3.6, XI-3.8, XI-4.2, XI-4.4, XI-5.2, XI-5.3, XI-7.2, XI-7.3
Public Notice
XI–1.6, XI-2.7, XI-3.8, XI-3.9, XI-4.4, XI-5.3, XI-5.4
R A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Ratings
II-4.2, II-5.1, II-7.1, II-11.1, II-12.1, II-12.2, X-4.3, X-4.5, XI–1.4, XI–1.5, XI–1.7, XI-2.4, XI-2.5, XI-2.6, XI-3.6, XI-3.7, XI-4.3, XI-4.5, XI-5.2, XI-5.3, XI-6.1, XI-6.2, XI-6.3, XI-6.4, XI-6.5, XI-7.7
Ratings Matrix
XI–1.5, XI–1.7, XI-2.4, XI-2.6, XI-4.3, XI-4.5
Real Estate Settlement Procedures
II-4.4, V-3.1, V-3.11, V-3.16, V-6.3, XI–1.5, XI-3.8, XI-4.3, XI-5.3
See also RESPA
Recordkeeping
IV–1.6, V-6.7, V-8.1, IX–1.2, IX–1.8, IX–1.11, IX–1.12, IX–1.14, IX–1.15, IX–1.16, IX–1.20
Record Retention
V-iii, V-1.27, V-7.7, V-7.8, V-7.9, V-8.1, V-10.2, VI-ii, VI-1.20, VI-3.3, VI-3.9, X-3.1
Redlining
IV–1.2, IV–1.8, IV–1.9, IV–1.16, IV–1.17, IV–1.18, IV–1.19, IV–1.20, IV–1.21, IV–1.22, XI-8.10
Refinancing
V-1.13, V-1.19, V-1.25, V-1.30, V-3.2, V-3.6, V-5.1, V-6.3, V-9.1, V-9.2, V-9.11, V-9.14, XI-3.3
Regulation AA
VII-i, VII-2.1
Regulation B
II-6.2, IV–1.1, IV–1.2, IV–1.3, IV–1.7, IV–1.9, IV–1.12, IV–1.20, IV-2.1, IV-2.11, IV-2.12, IV-2.15, IV-2.27, IV-2.29, V-7.1, V-7.7, V-7.8, V-7.10, V-7.11, V-9.3, X-3.1
Regulation C
IV-2.17, IV-2.29, V-8.1, V-9.1, V-9.2, V-9.3, V-9.4, V-9.5, V-9.6, V-9.7, V-9.8, V-9.11, V-9.12, V-9.15, XI-7.6
Regulation CC
II-4.6, II-6.2, VI-1.1, VI-1.2, VI-1.12, VI-1.13, VI-1.15, VI-1.16, VI-1.17, VI-1.18, VI-1.20, VI-1.21, VI-1.23, VI-3.3
Regulation DD
II-4.6, VI-3.1, VI-3.2, VI-3.3, VI-3.4, VII–1.8, X-3.1
Regulation E
II-4.6, VI–2.1, VI–2.3, VI–2.6, VI–2.7, VI–2.8, VI–2.11, VI–2.16, VI–2.17, VI–2.18, X-3.1
Regulation M
V-1.1, V-10.1, V-10.2, V-10.4, X-3.1
Regulation T
VI–2.7
Regulation X
V-3.1, V-3.2, V-3.4, V-3.7, V-3.8, V-3.11, V-3.16, V-6.11
Regulation Z
II-4.2, II-6.2, II-9.2, V-1.1, V-1.2, V-1.3, V-1.5, V-1.7, V-1.8, V-1.9, V-1.10, V-1.11, V-1.12, V-1.13, V-1.20, V-1.21, V-1.23, V-1.26, V-1.29, V-1.31, V-1.32, V-1.35, V-2.2, V-3.2, V-3.3, V-3.6, V-5.5, V-6.6, V-9.3, V-9.13, V-10.1, VI–2.1, VI–2.5, VI–2.7, VI–2.14, VII–1.8, VII-3.1, X-3.1
Reimbursable
II-5.3, II-5.5, II-9.1, II-12.2, V-2.1
See also Reimbursements
Reimbursements
II-4.2, II-5.3, II-5.4, II-9.1
See also Reimbursable
Repurchase Agreement
IX–1.3, IX–1.6, IX–1.15, IX–1.17, IX–1.19
Rescission
V-1.2, V-1.3, V-1.20, V-1.23, V-1.26, V-1.28, V-1.29, IX–1.11, XI–1.5, XI-3.8, XI-4.3, XI-5.3, XI-7.6
RESPA
I-1.2, I-2.2, V-i, V-1.27, V-3.1, V-3.2, V-3.3, V-3.4, V-3.7, V-3.8, V-3.9, V-3.12, V-3.13, V-3.15, V-3.16, V-5.9, V-6.3, V-6.4, V-6.5, V-6.9, V-6.11, V-6.14
See also Real Estate Settlement Procedures
Restitution
II-3.1, II-8.2, II-9.1, II-9.2, V-1.23, V-1.35, V-2.1, V-2.2, V-2.3,V-5.7
Retail Insurance
IX–1.1, IX–1.4, IX-2.1, IX-2.2, IX-2.3, IX-2.4
Retail Investment
IX–1.1, IX–1.2, IX–1.10, IX–1.13, IX-2.
Reverse Mortgage
V-1.1, V-1.2, V-1.21, V-1.26, V-1.29, V-1.32, V-3.1, V-3.2
RFPA
I-2.2, VIII-3.1
See also Right to Financial Privacy Act
Right to Financial Privacy Act
VIII-i, VIII–1.25, VIII-3.1
See also RFPA
Risk Profile
I-2.2, II–1.1, II-3.1, II-4.1, II-4.2, II-4.3, II-4.4, II-4.5, II-4.6, II-4.7, II-4.8, II-4.9, II-5.6, II-6.1, II-6.3, II-7.1, III–1.1, IV-2.17, VII–1.4, IX–1.2, IX–1.4, IX–1.7, IX-2.2
S A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Safekeeping
IX–1.1, IX–1.3, IX–1.6, IX–1.7, IX–1.8, IX–1.9, IX–1.13, IX–1.19, IX–1.20
Sample Size
IV–1.10, IV–1.11, IV–1.13, IV–1.15, IV-2.6, IV-2.1, IV-2.17, IV-2.29, XI-9.1, XI-9.3, XI-9.5
Sampling
II–1.3, II-4.8, II-5.5, IV–1.11, IV–1.15, IV–1.16, IV-2.17, IV-2.28, V-2.2, V-9.9, VI-1.16, VI-1.22, VI-1.24, IX–1.2, XI-7.6, XI–1.3, XI-2.3, XI-9.1, XI-9.2, XI-9.3, XI-9.4, XI-9.5
Scope
I-2.2, II–1.2, II–1.3, II-2.4, II-3.1, II-4.1, II-4.2, II-4.3, II-4.8, II-5.2, II-5.3, II-5.6, II-6.1, II-6.3, II-7.1, II-9.1, II-12.2, III–1.1, IV–1.3, IV–1.4, IV–1.5, IV–1.6, IV–1.10, IV-2.1, IV-2.2, IV-2.3, IV-2.5, IV-2.6, IV-2.7, IV-2.9, IV-2.21, IV-2.27, V-5.1, V-6.4, VII–1.4, VIII-4.3, VIII-5.3, VIII-6.3, IX–1.1, IX–1.4, XI–1.1, XI–1.2, XI–1.4, XI-2.1, XI-2.5, XI-3.1, XI-3.6, XI-3.7, XI-4.1, XI-5.1, XI-9.2, XI-9.3, XI-9.4
SEC
I-2.2, V-1.2, VI–2.1, IX–1.1, IX–1.2, IX–1.4, IX–1.7, IX–1.10, IX–1.13
See also Securities Exchange Commission
Securities Exchange Commission
I-2.2
See also SEC
Service Test
XI-3.5, XI-6.8
Significant Violation
II-5.2, II-5.5, II-5.6
SOURCE
II-3.1, II-4.1, II-5.5, II-5.6, II-6.1, II-6.2, II-6.3, II-7.2, IX–1.10, IX-2.4, IX-2.5
See also System of Uniform Reporting of Compliance and CRA Examinations
Special Purpose Credit Program
I-2.2, IV-2.15, IV-2.16
Steering
IV–1.7, IV–1.8, IV–1.9, IV–1.14, IV–1.15, IV–1.22
Strategic Plan
II-4.2, XI-3.1, XI-5.1, XI-5.2, XI-5.3, XI-6.5, XI-7.2, XI-7.6, XII-5.1
Substitute Check
VI-1.1, VI-1.2, VI-1.13, VI-1.14, VI-1.15, VI-1.16, VI-1.20, VI-1.21, VI-1.22, VI-1.23
Sunshine Act
I-1.1
System of Uniform Reporting of Compliance and CRA Examinations
I-2.2, II-3.1
See also SOURCE
T A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
TCPA
I-2.2, VIII-5.1, VIII-5.2, VIII-5.3
See also Telephone Consumer Protection Act
Telemarketer
VIII–1.14, VIII-5.1, VIII-5.2
Telephone Consumer Protection Act
I-2.2, VIII-ii, VIII-4.1, VIII-5.1, VIII-5.4, VIII-5.5, VIII-5.6, VIII-5.7
See also TCPA
Testing
II–1.1, II–1.2, II–1.3, II-2.4, II-4.2, II-4.3, II-4.4, II-4.5, II-4.7, II-4.8, IV-2.5, V-1.24, V-1.27, V-1.28, V-1.29, V-5.8, V-7.1, V-9.7, VI-3.2, VI-3.3, VIII-4.4, VIII-5.3, VIII-5.4, VIII-6.3, IX–1.2, IX–1.3, IX–1.4, IX–1.8, IX-2.2, IX-2.4
TILA
V-1.1, V-1.2, V-1.3, V-1.5, V-1.19, V-1.20, V-1.21, V-1.22, V-1.23, V-1.24, V-1.31, V-2.1, V-2.2, V-3.6, V-6.10, VI–2.7, VII–1.3
See also Truth in Lending Act
TISA
VI-3.4, VII–1.3
See also Truth in Savings Act
Title Insurance
V-1.33, V-3.4, V-3.9, V-3.15
Training
II–1.1, II–1.2, II–1.3, II-2.2, II-2.3, II-4.1, II-4.4, II-4.5, II-4.6, II-4.7, II-4.8, II-5.3, II-12.2, IV–1.6, IV–1.10, IV-2.1, IV-2.11, IV-2.21, V-5.6, V-5.7, V-7.1, V-9.5, V-9.6, V-9.8, V-9.9, V-9.15, VI-1.12, VI-1.16, VI-1.17, VI-1.21, VI-1.23, VI-3.2, VII–1.7, VIII–1.6, VIII–1.7, VIII-2.1, VIII-4.4, VIII-5.2, VIII-5.3, VIII-5.4, VIII-6.3, IX–1.7, IX–1.8, IX-2.3, IX-2.4, IX-2.6, IX-2.8, XI-8.5, XI-8.8, XI-8.9
Transaction Testing
V-7.1, V-9.7, VIII-4.4, VIII-5.4, IX–1.3, IX–1.4, IX–1.8, IX-2.2, IX-2.4
Truth in Lending Act
II-4.2, II-8.2, II-9.1, II-9.2, V-1.1, V-1.2, V-1.8, V-1.10, V-1.23, V-1.35, V-2.1, V-2.2, V-2.3, V-3.3, V-3.4, V-3.9, V-3.15, V-5.5, V-6.6, V-9.3, V-10.1, V-10.2, VI–2.7, VII–1.3, VII-3.1, VIII-6.1, VIII-6.21, XI–1.5, XI-3.8, XI-4.3, XI-5.3
See also TILA
Truth in Savings Act
VI–2.18, VI-3.1, VI-3.4, VII–1.3
See also TISA
U A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
UDAP
I-2.2, VII-i, VII–1.1, VII–1.5
See also Unfair or Deceptive Act or Practices
Unfair or Deceptive Act or Practices
I-2.2
See also UDAP
Uniform Settlement Statement
V-3.3, V-3.7, V-3.8, V-3.12
V A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Variable Rate
V-1.1, V-1.12, V-1.13, V-1.19, V-1.22, V-1.24, V-1.26, V-1.28, V-1.29, V-1.30
Visitation
II-4.3, II-5.4, II-7.1, II-7.2, II-11.1
W A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Wholesale
II-2.2, IV–1.6, X-4.2, XI–1.1, XI-3.1, XI-4.1, XI-4.2, XI-4.5, XI-6.4, XI-7.2, XI-7.6, XI-7.7, XII-i, XII-6.1
Workpapers
II-3.1, II-4.2, II-4.3, II-4.8, II-5.1, II-5.5, II-5.6, II-6.1, II-6.2, II-7.2, II-9.1, IV–1.13, V-7.1, VI-4.3, IX–1.4, IX–1.10, IX-2.2, IX-2.4, XI–1.3, XI–1.4, XI–1.5
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