Chapter 7: Abusive Practices

Federal Trade Commission Act, Section 5 Unfair or Deceptive Acts or Practices (UDAP)

• Introduction 55k
• Unfair Acts or Practices 68k
• Deceptive Acts and Practices 53k
• Examination Procedures 99k
• References 62k

Credit Practices Rule (Regulation AA)

• Introduction 55k
• Regulation Overview 55k
• Examination Procedures 55k
• References 55k
• Job Aids 55k
• Examination Checklist 43k

FTC Rule – Preservation of Claims and Defenses

• Introduction 54k
• Regulation Overview 54k
• References 54k
• Job Aids 107k

Fair Debt Collection Practices Act

• Introduction 45k
• Regulation Overview 45k
• Communications Connected with Debt Collection 57k
• Prohibited Practices 51k
• Multiple Debts 39k
• Legal Actions by Debt Collectors 39k
• Furnishing Certain Deceptive Forms 39k
• Civil Liability 62k
• Administrative Enforcement 49k
• Relation to State Law 49k
• Exemption for State Regulation 49k
• Examination Objectives 49k
• Examination Procedures 49k
• References 49k
• Job Aids 49k
• Examination Checklist 55k