- The FDIC acknowledges the difficult challenges that banks face at this time and supports bank management's goals of financial strength and safe-and-sound operation to protect the institution's depositors and its long-term success.
- During 2011, the FDIC will reinforce its message about the FDIC's balanced approach to supervision and the need to be fair and objective.
- The FDIC expects that its communications with bankers will be professional, balanced, and fair in tone and content.
- The FDIC encourages banks to provide feedback on FDIC supervisory programs and to seek clarity in the Corporation's findings and recommendations as necessary.
- Institutions with concerns about FDIC examination findings should discuss these matters with the examiner-in-charge or contact the appropriate field office or regional office personnel, if necessary.
- If informal discussions do not resolve banks' concerns about FDIC examination findings, an institution may pursue an appeal under the FDIC's formal appeals process for material supervisory determinations.
- Financial institutions with concerns about their interactions with the Corporation may also contact the Director of the appropriate supervision division or the FDIC Office of the Ombudsman, which provides a confidential, neutral, and independent source of information and assistance.
- FDIC policy prohibits any retaliation, abuse, or retribution by an agency examiner or any FDIC personnel against an institution. Institutions that believe they have been retaliated against are encouraged to contact the Regional Director for the appropriate FDIC region and may file a complaint with the FDIC Office of the Ombudsman.
FDIC-Supervised Banks (Commercial and Savings)
Chief Executive Officer
Appeals of Material Supervisory Determinations: Guidelines & Decisions:
Reminder on FDIC Examination Findings (Printable – PDF) (PDF Help)
Senior Examination Specialist William R. Baxter,
(202) 898-8514 or firstname.lastname@example.org
FDIC Office of the Ombudsman,
(877) 275-3342 or email@example.com
FDIC financial institution letters (FILs) may be accessed from the FDIC's Web site at www.fdic.gov/news/news/financial/2011/index.html.
To receive FILs electronically, please visit http://www.fdic.gov/about/subscriptions/fil.html.
Paper copies of FDIC financial institution letters may be obtained through the FDIC's Public Information Center, 3501 Fairfax Drive, E-1002, Arlington, VA 22226 (1-877-275-3342 or 703-562-2200).