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Financial Institution Letters

Attachment II

ACCESS CODE ______________

FDIC: FDICconnect: Post Examination Survey Joint Compliance & CRA Exam

For each of the statements listed below, please mark whether you strongly agree, somewhat agree, neither agree nor disagree, somewhat disagree, or strongly disagree by placing an "x" in the appropriate box. If there are any questions for which you do not know the answer, or that do not apply to your bank examination, please choose "neither agree nor disagree" as your response.

1. Pre-examination Process Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
a. The lead-time was sufficient to gather the information requested prior to the onsite examination. Checkbox Checkbox Checkbox Checkbox Checkbox
b. The pre-examination requests were reasonable in scope. Checkbox Checkbox Checkbox Checkbox Checkbox
c. Materials requested in the pre-examination were used during the examination. Checkbox Checkbox Checkbox Checkbox Checkbox
d. The pre-examination request made the examination run more efficiently. Checkbox Checkbox Checkbox Checkbox Checkbox
e. Recommendations to improve the pre-examination process: Checkbox Checkbox Checkbox Checkbox Checkbox
 
 
 


2. Examiners Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
a. The examiners described the examination's scope and objectives effectively. Checkbox Checkbox Checkbox Checkbox Checkbox
b. The examiners were knowledgeable about your institution. Checkbox Checkbox Checkbox Checkbox Checkbox
c. The examiners demonstrated a thorough understanding of the laws and regulations. Checkbox Checkbox Checkbox Checkbox Checkbox
d. The examiners were responsive to your questions and concerns. Checkbox Checkbox Checkbox Checkbox Checkbox
e. The examiners communicated effectively with your management throughout the examination. Checkbox Checkbox Checkbox Checkbox Checkbox
f. The examiners treated you professionally. Checkbox Checkbox Checkbox Checkbox Checkbox
g. Recommendations regarding the examiners: Checkbox Checkbox Checkbox Checkbox Checkbox
 
 
 


3. Examination Process Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
a. All major findings of the examination were discussed with you prior to the examiners leaving your institution. Checkbox Checkbox Checkbox Checkbox Checkbox
b. Senior management officials were given the opportunity to react to the examination findings. Checkbox Checkbox Checkbox Checkbox Checkbox
c. The examination was completed in a reasonable timeframe. Checkbox Checkbox Checkbox Checkbox Checkbox
d. Recommendations to improve the examination process: Checkbox Checkbox Checkbox Checkbox Checkbox
 
 
 


4. Examination Report Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
a. The report accurately reflected the examination findings as conveyed to you during the examination. Checkbox Checkbox Checkbox Checkbox Checkbox
b. The report was easy to understand. Checkbox Checkbox Checkbox Checkbox Checkbox
c. The report accurately portrayed your institution's practices and compliance posture. Checkbox Checkbox Checkbox Checkbox Checkbox
d. The transmittal letter and other written communications concerning the examination report were clear and concise. Checkbox Checkbox Checkbox Checkbox Checkbox
e. The report contained useful recommendations for improving your compliance practices and/or CRA program. Checkbox Checkbox Checkbox Checkbox Checkbox
f. Recommendations to improve the examination report: Checkbox Checkbox Checkbox Checkbox Checkbox
 
 
 


5. Overall Strongly disagree Somewhat disagree Neither agree nor disagree Somewhat agree Strongly agree
a. The examination findings will assist you in enhancing your compliance and/or CRA program. Checkbox Checkbox Checkbox Checkbox Checkbox
b. The examination was conducted in a fair and objective manner. Checkbox Checkbox Checkbox Checkbox Checkbox
c. Other comments or recommendations: Checkbox Checkbox Checkbox Checkbox Checkbox
 
 
 


6. Optional: If you would like a headquarters official to contact your institution about your recent examination or any other matter, please provide the information below. Your survey will be forwarded to the reviewing official in the Division of Depositor and Consumer Protection at headquarters.
  Name of Institution:  
  City/State:  
  Contact Person:  
  Title:  
  Telephone :  
The Office of the Ombudsman (1-877-ASK-FDIC (877-275-3342), Option 3) is also available to confidentially discuss problems with, or concerns about, your examination. The Office of the Ombudsman's mission is: to be an effective, neutral, and confidential resource and liaison for the banking industry and the general public; to facilitate the resolution of problems and complaints in a fair, impartial and timely manner; provide prompt, meaningful feedback; and to influence positive change at the FDIC.

Last Updated 04/30/2013 communications@fdic.gov