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Hurricane Katrina - Information for Consumers and Bankers in the Affected Areas

Insurance Contact Information and Help Lines

The FDIC is providing links to contact information for state insurance help lines, FEMA, Red Cross, and insurance companies who have set up hot lines for citizens with claims stemming from Hurricane Katrina.

Insurance Company Toll-Free Catastrophe Hot Lines
If you have homeowners, automobile, flood, renters, or other insurance, please contact your insurance company to file your claims. The following link has a list of insurance companies that have set up hotlines for those displaced by Katrina:
http://www.disasterinformation.org/findins.htm

For additional information on insurance companies providing assistance visit: National Association of Insurance Commissioners (NAIC)

State Government Insurance Help Lines

Alabama Department of Insurance
Consumer Help Line

800-433-3966
334-241-4141

Louisiana Department of Insurance
Consumer Help Line

800-259-5300
225-342-5900

Mississippi Department of Insurance
Consumer Help Line

800- 562-2957
601-359-2453

Texas Department of Insurance
Consumer Help Line

800-252-3439
800-578-4677

Georgia Department of Insurance

800-656-2298
404-656-2056

Florida Department of Insurance

800-882-3054
850-413-3131
800-342-2762 (FL only)

Tennessee Department of Insurance

800-342-4029
615-741-2241

Arkansas Department of Insurance

800-282-9134
501-371-2600

Federal Emergency Management Agency (FEMA)
You may qualify for assistance from the federal government. You can apply by calling 800-621-FEMA (800-621-3362). The information you will need includes:

  • The street address of your damaged property
  • Your current mailing address and a telephone number where you can be reached in the event you have been forced to relocate
  • Your Social Security Number
  • Your household's approximate gross income at the time of the flood or, if you are reporting business damages, the gross income of the business
  • Information on the type of insurance coverage you have, particularly flood insurance

 

Immediate Disaster Assistance from the American Red Cross
If you have immediate emergency needs for food, clothing, shelter, or medical care contact one of the local offices of the American Red Cross. You can visit a local office or call their toll-free number at 1-866-438-4636.


Last Updated 9/04/2005 communications@fdic.gov