Category – for risk category, pricing, and assessment rate calculator questions:
Invoice & Assessment Base Reporting – for the invoice, ACH payment, base reporting issues, or any other assessment matter:
- email Assessments@fdic.gov or;
- call 1-800-759-6596 (8:30 a.m. - 4:30 p.m. Eastern Time) and select Option 2.
FDICconnect – for registration, log-in, and password issues:
- email FDICconnect@fdic.gov or
- call 1-877-275-3342 (1-877-ASK-FDIC), press 4 and ask the Operator to transfer you to the FDICconnect Helpdesk; or call direct to 703-516-1069.
or Suggestions – If you have a suggestion for, or a comment concerning
the Assessments Webpage, please send it to: Assessments@fdic.gov.