FDIC Call
Center
Toll free number 1-800-822-1918
Hours of Operation – Eastern
Time |
| Friday, March 12, 2010: |
Until 9:00 p.m. |
| Saturday, March 13, 2010: |
9:00 a.m. – 6:00 p.m. |
| Sunday, March 14, 2010: |
Noon – 6:00 p.m. |
| Thereafter: |
8:00 a.m. – 8:00 p.m. |
On Friday, March 12, 2010, Old Southern Bank, Orlando, FL was
closed by the Florida Office of Financial Regulation. The Federal
Deposit Insurance Corporation (FDIC) was then named Receiver.
Subsequent to the closure, Centennial Bank, Conway, AR acquired
substantially all the deposits and assets of Old Southern Bank
from the FDIC as Receiver for Old Southern Bank.
The total balance in your account(s) has been
transferred to Centennial Bank and will be available for
transactions during regular business hours at the former Old
Southern Bank branches.
You may continue to use your same checks, ATM cards and debit
cards until notified.
All Direct Deposits, including Social Security checks, will
continue as usual.
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Account(s): What about my account with Old
Southern Bank?
If you had an account with Old Southern Bank, you now have an account with
Centennial Bank, Conway, AR. All deposit accounts, which include checking,
savings, money market, CDs and retirement accounts, have been transferred to
Centennial Bank, regardless of the dollar amount. No one lost any money on
deposit in Old Southern Bank.
Customers of both banks should continue to use their existing branches until
Centennial Bank can fully integrate the deposit records of Old Southern Bank.
To forewarn you of any scams, please be advised that you will not
receive any notification from the FDIC, the Receiver, or Centennial Bank to
provide any private information. Please be watchful for and resist any scams
to
obtain information from you by individuals or entities purporting to act on
behalf of Old Southern Bank, Centennial Bank, or the FDIC.
ATM/debit card and/or Billpay: What about my
ATM/debit card and/or bill paying with Old Southern Bank?
Your ATM/debit card will continue to work, and bill paying will work as it
has in the past.
Brokered Deposits: I am a deposit broker or have
brokered deposits. What do I do?
As an All-Deposit Transfer transaction, the total of all
deposit accounts, including brokered deposits, have been assumed by Centennial
Bank.
Be advised, however, that from and after the date of closing, Centennial Bank
will accrue and pay interest on deposit liabilities at a rate it
shall determine; accordingly, Centennial Bank shall permit depositors,
including brokered depositors, impacted by reduced rates to withdraw their
deposits without penalty for early withdrawal.
If you are a customer who has a Old Southern Bank deposit through a broker, you
must contact your broker with any questions.
Direct Deposits - Government Deposits: What will
happen to my direct deposits?
Direct Deposits, including Social Security checks, will continue as
normal.
Existing Deposits at Centennial Bank: I already
have other deposit accounts with the new bank. When combined with balances at
this bank, my deposits exceed $250,000. Are all funds insured?
The accounts transferred to Centennial Bank will be separately insured for
at least six months after the merger. This grace period gives
a depositor the opportunity to restructure the accounts, if necessary.
CDs from the failed bank are separately insured until the earliest maturity
date after the end of the six-month grace period.
CDs that mature during the six-month period and are renewed for the same term
and in the same dollar amount (either with or without accrued interest)
continue to be separately insured until the first maturity date after the
six-month period.
If a CD matures during the six-month grace period and is renewed on any other
basis, it would be separately insured only until the end of the six-month grace
period.
Interest Rates, Early Withdrawal Penalty: Will I
continue to earn interest at the same rate? Will I be charged an early
withdrawal penalty?
Interest on all deposits accrued through Friday, March 12, 2010, will be
paid at your same rate. Centennial Bank will review rates and notify you if
interest rates will change. Your interest rate may be reduced.
You may withdraw funds from any transferred account without an early withdrawal
penalty until you enter into a new deposit agreement with your new bank.
Entering into a new deposit agreement can be done by either renewing your CD or
making a deposit to or a withdrawal from your account.
Loans/mortgages: What about my loan or mortgage
with Old Southern Bank?
All mortgages and loans have been assumed by Centennial Bank. Your payment
amount and due date are the same. If you are having your payment deducted from
your account, it will continue as it has in the past. You should continue to
make your checks payable to Old Southern Bank and send your payments to the
same address.
Loans in Process: What happens if I had a loan
in process that had not closed or a line of credit not fully funded?
You should contact your loan officer. All prior contacts remain the
same.
Media: I represent a TV/Newspaper/Radio and
would like some information.
Please contact the Office of Public Affairs:
Outstanding Checks: What about checks that I
have written on my account with Old Southern Bank?
Your checks will clear up to the available balance in your account. You can
continue to use your existing checks.
Safe Deposit Boxes: How can I claim the contents
of my safe deposit box?
It is business as usual. You can go to your local branch and access your
safe deposit box; however, no action on your part is required because of this
transaction.
Shareholders: What about my shares of stock?
All shares of Old Southern Bank were owned by its holding company, Old
Southern Bancorp, Inc., Orlando, FL. The holding company was not included in
the closing of the bank or the resulting receivership. If you are a
shareholder of Old Southern Bancorp, Inc., please do not contact or file a
claim with the Receiver. You may contact Old Southern Bancorp, Inc. directly
for information as follows:
Old Southern Bancorp, Inc.
250 North Orange Ave.
Orlando, FL 32801
1-407-420-3900
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Transaction Types: Why do all deposits, insured
or not, pass in some transactions but not in others?
The FDIC is required by law to employ the least-cost resolution measure for
each failed financial institution. The most frequent result had been for the
FDIC to transfer only the insured deposits in a Purchase and Assumption
transaction; however, the temporary increase in the deposit insurance limit has
assisted in the transfer of all deposits more often in the past year.
Unpaid Bills: I did some work for the bank and
have not been paid. What should I do?
All claims against Old Southern Bank, together with proof of the claims,
must be submitted in writing to the Receiver at the following address:
Federal Deposit Insurance Corporation
Receiver: Old Southern Bank
8800 Baymeadows Way West
Jacksonville, FL 32256
Attention: Claims Agent
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